RFP.: NHBRC Page 1
REQUEST FOR PROPOSAL
INVITATION TO SUBMIT A PROPOSAL FOR THE
APPOINTMENT OF A PANEL OF SERVICE PROVIDERS FOR
THE PROVISION OF INSPECTORATE SERVICES
RFP NO :NHBRC INSPP 1102/2013
CLOSING DATE: 06 DECEMBER 2013
CLOSING TIME: 11H00 am
NAME OF COMPANY:
___________________________________________________
RFP.: NHBRC Page 2
TABLE OF CONTENTS PAGE NO.
TERMS AND CONDITIONS TO BE TAKEN INTO ACCOUNT BY SERVICE PROVIDERS ........................... 3
1. About NHBRC ........................................................................................................................................ 5
2. Risk Management by the NHBRC ......................................................................................................... 5
3. Business overview ................................................................................................................................. 6
PART B –TECHINICAL INFORMATION TO BE SUBMITTED BY SERVICE PROVIDERS ............................ 8
PART C –EVALUATION PROCESS ............................................................................................................... 14
1. Availability of the RFP Document ........................................................................................................ 30
2. Compulsory Briefing Session............................................................................................................... 30
3. RFP Closing Date ................................................................................................................................ 31
4. Enquiries should be directed to: .......................................................................................................... 31
5. Number of bid envelopes/files to be deposited:................................................................................... 31
PART E –ADDENDUMS TO THE RFP ........................................................................................................... 32
PART A– NHBRC BACKGROUND ................................................................................................................... 5
PART D – RFP SUBMISSION INSTRUCTIONS............................................................................................. 30
RFP.: NHBRC Page 3
TERMS AND CONDITIONS TO BE TAKEN INTO ACCOUNT BY SERVICE PROVIDERS
This Request for Proposal (RFP) has been compiled by the NHBRC and it is made available to the
Bidders on the following basis.
Bidders submitting a Bid in response to this RFP are deemed to do so, on the basis that they
acknowledge and accept the terms and conditions set out below:
1. The NHBRC reserves the right to amend, modify, withdraw this RFP or any of the procedures or
requirements set out herein at any time without prior notice and without liability to compensate or
reimburse any person. If the NHBRC amends this RFP, the amendment will be sent to each Bidder
in writing or publicized as the case maybe. No oral amendments by any person will be considered or
acknowledged.
2. The premises of the bidder should be open at all reasonable hours for inspection by representatives
of the NHBRC. This is done in order to confirm any information provided by a Bidder in the RFP Bid.
3. This RFP is not intended to form the basis of a decision to enter into any transaction involving the
NHBRC, and does not constitute an offer or recommendation to enter into such transaction, or an
intention to enter into any legal relationship with any person.
4. A Bid submitted in response to this RFP will constitute a binding offer which will remain binding and
irrevocable for a period of six months from the date of submission to the NHBRC. The offer
constituted by the Bid will be deemed not to have been accepted and no agreement will be deemed
to be reached with any Bidder, unless and until a definitive Agreement and other related transaction
documents are concluded between the NHBRC and the Preferred Bidder.
5. Neither the NHBRC nor any of their respective directors, officers, employees, agents,
representatives or advisors will assume any obligation for any costs or expenses incurred by any
party in or associated with preparing or submitting a Bid in response to the RFP. All costs associated
with the preparation and submission of the Bid is the responsibility of the Service Provider. The costs
shall not be chargeable to the NHBRC by successful or unsuccessful Bidder.
6. No entity may be involved, whether directly or indirectly, in more than one Bid in response to this
RFP. A failure to comply with this requirement may, within the sole discretion of the NHBRC, result
in disqualification of the relevant entity.
7. Any material change in the control and/or composition of any Bidder or any core member of a Bidder
after submission of a Bid, shall require the prior written approval of the NHBRC, and any failure to
seek such approval from the NHBRC shall result in the NHBRC being entitled, in its sole discretion,
to exclude the relevant Bidder from any further participation in the bid process. The NHBRC shall be
the sole arbiter as to what constitutes a “material change in the control and/or composition of any
Bidder”, and as to what constitutes a “core member of a Bidder” for purposes of such approval. Any
request for such approval shall be made to the NHBRC in writing and shall provide sufficient reasons
and information to allow the NHBRC to make an informed decision. The NHBRC reserves the right
to accept or reject any such request for approval at its sole discretion.
RFP.: NHBRC Page 4
8. The NHBRC and its advisors may rely on a Bid as being accurate and comprehensive in relation to
the proposals provided therein by the Bidders.
9. All bids information submitted to NHBRC will become the property of the NBHRC and will as such
not be returned to the bidder. The NHBRC will make all reasonable efforts to maintain proposals in
confidence. Proprietary information should be identified as such in each proposal.
10. RFP shall be considered irregular if they show any omissions, alteration of form, additions, or
conditions not called for, or irregularities of any kind. However, the NHBRC reserves the right to
waive any irregularities and to make award in the best interest of the company.
11. The NHBRC reserves the right to appoint one or more service providers.
12. RFP’s shall be rejected, among other reasons, for any of the following:
RFP’s received after the closing date and time as specified.
Collusion among bidders and upon detecting that the B-BBEEE status level of contribution
has been claimed or obtained in a fraudulent manner.
Incomplete work that in the judgment of the company shall prevent or hinder the prompt
completion of additional work, if awarded.
All Bids must be formulated and submitted in accordance with the requirements of this RFP.
RFP.: NHBRC Page 5
PART A– NHBRC BACKGROUND
1. About NHBRC
1.1. Mandate of the NHBRC in terms of the Housing Consumers Protection Measures Act.
1.2. The National Home Builders Registration Council (NHBRC) has a mandate through the Housing
Consumer Protection Measures Act (Act No. 95 of 1998) providing warranty protection against defects
in new homes. The Act state that the objects of the Council are, inter alia:
3(b) “to regulate the home building industry”;
3(d) “to establish and promote ethical and technical standards in the home building
industry”; and
3(e) “to improve structural quality in the interests of housing consumers and the home
building industry”;
The Council is furthermore empowered by the Act:
5(5)(a) “to engage in undertakings to promote improved structural quality of homes
constructed in the Republic;
5(5)(b) ”to engage in undertakings to improve ethical and technical standards in the home
building industry;
5(5)(c) “to keep a record of competent persons”; and
5(h) “to generally do all things necessary or expedient to achieve its objects and the
objectives of this Act.”
2. Risk Management by the NHBRC
The NHBRC's primary mandate is to manage the risk of structural defects in the home building
industry and in so doing, protect the consumer. A prime activity of the NHBRC is to manage its risk
exposure in terms of the warranty scheme, in order to ensure that it is not unduly exposed to claims.
The current risk management tools being used by the Council include the Registration of Home
Builders, enrolment and inspection of homes, the Home Building Manual which incorporates design
and construction rules and the appointment of competent persons by the Home Builder to perform
certain tasks.
RFP.: NHBRC Page 6
3. Business overview
The National Home Builders Registration Council is a statutory body with the responsibility to provide
warranty cover (protection) and regulatory services to the home-building industry. This is done in
terms of the Housing Consumers Protection Measures Act (No 95 of 1998). It is the NHBRC’s
mandate to provide protection to housing consumers against defined defects and to regulate the home
building industry. Our mandate determines our scope of business as well as the principles and area of
business in which we operate. As a consequence our business is focused on specific business models
in defined geographical areas with specific business objectives for all South African Housing
Consumers.
The NHBRC is a medium sized organization with a staff complement of 420 employees. The NHBRC’s
head office is located in Bryanston, Gauteng with 9 regional offices of varying size, and 12 satellite
offices.
RFP.: NHBRC Page 7
NHBRC Office locations and number of user connection points
No. OFFICE
1 Head Office (Bryanston)
2 DR site (at Pretoria regional office)
3 KwaZulu Natal(Durban) – Regional
4 Western Cape (Cape Town) – Regional
5 Eastern Cape (Port Elizabeth) – Regional
6 North West (Rustenburg) – Regional
7 Limpopo (Pietersburg) – Regional
8 Mpumalanga (Nelspruit) – Regional
9 Gauteng (Woodmead) – Regional
10 Pretoria (Pretoria) – Regional
11 Free State (Bloemfontein) – Regional
12 Shelly Beach
13 New Castle
14 East London
15 George
16 Northern Cape (Kimberly)
17 Klerksdorp
18 Tzaneen
19 BelaBela
20 Witbank
21 Bethlehem
22 Mafikeng
23 Eric Molobi (Shoshanguve)
RFP.: NHBRC Page 8
PART B –TECHINICAL INFORMATION TO BE SUBMITTED BY SERVICE PROVIDERS
INTRODUCTION
The National Home Builders Registration Council seeks to appoint a panel of service
providers for the provision of inspectorate services.
BACKGROUND
The National Home Builders Registration Council herein referred to as NHBRC is a
statutory body established in terms of the Housing Consumer Protection Measures
Act (HCPMA) 1998 (Act 95 of 1998). It is mandated to provide protection to housing
consumer against defined defects and regulate the home building industry.
The government granted the National Home Builder Registration Council exclusive
rights to offer housing consumers a five year standard home warranty against major
structural defects throughout the Republic of South Africa.
The NHBRC is in the business of registering homebuilders on its database and enroll
new homes in order to provide protection against structural defects in term of housing
consumer protection measures Act, 1998 (Act No: 95 of 1998)(the Act).
OBJECTIVE
The NHBRC requires the services of interested and competent companies who are
experienced in the field of building and construction of residential houses to carry out
Technical Inspections on subsidy and non-subsidy homes. The NHBRC intends to
appoint a panel suitably qualified Inspectorate Agencies to deliver on this imperative,
which will lead to compliance with the HCPMA and supporting regulations.
The NHBRC has summarized its basic inspection needs:
Visit construction site and conduct quality inspection on Sub-structure,
Super Structure, Practical Completion, Storm water for subsidy and non-
subsidy; and plumbing, Electricity, carpentry and Roof for non-subsidy
only.
RFP.: NHBRC Page 9
Issue administrative and technical notice of non-compliances and ensure
compliance.
Provide monthly reports on the status of work allocated.
SCOPE OF SERVICES
4.1. Service Framework
The NHBRC seeks to appoint a panel of service providers to undertake site
inspections on subsidy and non-subsidy homes to ensure compliance with NHBRC
home building manual and other regulations through: Non-subsidy is available in
Gauteng and Western Cape only
Visits and inspection of allocated construction sites
Perform structural evaluation and record progress made
Approve or reject completed work
Inspection services for Non-Subsidy will only be required Gauteng and
Western Cape only
The appointed service providers will be required to undertake the following
inspections stages per house:
For Subsidy:
Sub-structure
Super-Structure
Storm Water
Practical Completion
For Non-subsidy:
House with a property value of less than R500 000
o Sub-structure
o Super-Structure
o Storm Water
o Practical Completion and
Add Electrical inspection for house enrolled above R500 000 but less than
R1 000 000.
RFP.: NHBRC Page 10
Add Water Proofing inspections for houses enrolled above R1 000 000 but
less than R2 000 000.
Add Carpentry and Plumbing inspections for houses enrolled for
R2 000 001 and above.
The appointed service providers will be required to:
Issue final unit report on inspected and completed homes
Issue notice of non-compliances to home builders and ensure compliance.
Submit monthly reports on the status/progress of work allocated.
4.2. Service Benchmarks
It is expected that service provider shall provide the service in line with the best
practice in the industry. The quality of inspection shall be comparable with the best in
the industry.
4.5. Service Clustering
The required inspection services will be conducted in all nine (9) provinces. Please
tick the national foot print by marking X from ‘Error! Reference source not
found.’below:
Province Selection (Mark X)
Eastern Cape Free State Gauteng KwaZulu-Natal Limpopo Mpumalanga Northern Cape North West Western Cape
Table 1: List of Province
4.4. Infrastructure/ Resource Requirements
It will be expected of the service provider will have a working environment/office that
is equipped with the following:
(i) Telecommunication Service
Telephone service
RFP.: NHBRC Page 11
Fax
(ii) IT Infrastructure
Internet connection
Email service
Printing service
Data line or Mobile broadband connection
CISCO router
Ability to procure and /or develop own software to manage inspections
(iii) Environment Requirements for Oracle Siebel Connection
Windows XP SP2 or above
Internet Explorer 6 (SP2 or above)
Minimum 1G RAM memory
(iv) Tools of Trades in that the appointed service provider must ensure that every
appointed inspector/s has the following tools:
Set Square – Engineers Square 150mm
Sectional Ladder (A shape fold up)
Tramex Moisture Encounter plus
Hygrometer Thermo MT667
Metal Detector plastic MT6
Extension Cable 20m
Spirit Level 1,2m Long
Measuring Tape 30m (Digital)
Measuring Tape 10m (Steel)
Crack Width Gauge Complete set of 5 Vertical & Horizontal
Concrete Test Hammer
Safety Boots (Steel Toe)
Approved NHBRC Hard Hats (Navy/ White)
DCP Tester- 1m complete in carry bag
NHBRC identification Card
Light Torches (Rubber e Cell)
Navigating instrument
Stainless Steel Rods 2m
Gradient/ Roof Pitch Gauge
RFP.: NHBRC Page 12
Glass Gauge
Pocket Digital Assistant (PDA) and its accessories (e.g. chargers), basic
tools of trade (ladders, Schmidt hammers, moisture meters, etc.), and
uniforms in the first month of signing the contract for each inspector.
Car per inspector
(v) Qualifications and appointment of Inspectors
Every inspector appointed by the service provider should have minimum
qualification of N6 or equivalent in the built environment.
Have minimum of at least 1 year experience on the related job
Appointed Inspectors may be required to undergo NHBRC Training and
assessment.
4.5. For technical capability assessment the following is required:
Service provider must have at least one Professional Civil Engineer
registered with the Engineering Council of South Africa, as Pr.Eng or Pr.
Tech Eng. (certified ECSA certificate required), who will be responsible for
sign-off of individual housing unit report and consolidated summary report
Professional Indemnity (PI): Attach a current copy to the minimum value
of R5m.
A professional engineering will be required to write an NHBRC technical
competency test and a pass mark of 50% is required.
Service providers (as a company and not as an individual(s) must have a
proven track record of at least 3 years’ experience in the home building
industry (i.e. consulting structural engineering and/or building contracting
and / or house inspection).
4.6. Duration of the Panel
The panel of inspectorate will be valid for a period of 3 years from date of
appointment. The duration per project will be indicated on the Instruction to perform
work (IPW).
The appointed service providers will be allocated work on a rotational basis and
based on performance. Allocation will be based on the area(s) or available project(s)
within the province of choice.
RFP.: NHBRC Page 13
RFP.: NHBRC Page 14
4.7. Fee Structure
Qualifying service providers will be appointed on an ad-hoc basis as the need arises
for a specific period. The NHBRC will pay the following fixed rates per completed
houses per provinces. The fixed rate of inspection will be increased annually based
on the approved national consumer price index (CPI).
NB: Non-subsidy inspections will only be outsourced to service providers in
Gauteng and Western Cape due to high volumes.
Province
Subsidy
Inspection
rate per
completed
house
Non-Subsidy
Inspection
rate per
completed
house. Plot
and plan
Non Subsidy
Inspection
rate per
completed
house.
Sectional
Title
Eastern Cape R 800
- -
Free State R 800
- -
Gauteng R 680
R 1 810 R1 060
KwaZulu-Natal R 780
- -
Limpopo R 800
- -
Mpumalanga R 800
- -
Northern Cape R 800
- -
North West R 750
- -
Western Cape R 680
R 1 810 R 1 060
Table 2: NHBRC Fixed Rates
Note the following in relation to ‘Table 2: NHBRC Fixed Rates’ above:
All fees are exclusive of VAT and include travelling costs, disbursements,
etc
Rates per house will be payable per completed stage of construction.
The volumes of inspections cannot be guaranteed, and that cyclical
performance of the economy will affect the construction industry and may
result in declining or increasing inspection volumes.
Where the NHBRC has enough internal capacity to undertake inspections, no
appointments will be made
RFP.: NHBRC Page 15
PART C –EVALUATION PROCESS
In accordance with the NHBRC Supply Chain Management Policy, the tender evaluation
process shall be carried out in two stages namely:
Stage 1 : Compliance check of Mandatory Documents
Stage 2 : Functionality in terms of the set technical evaluation criteria
1. Stage 1 : Compliance check of Mandatory Documents
The bidder documents will be assessed at this stage of the process to establish
compliance with the standard conditions of the tender as described under Terms and
Conditions.
The bidder must indicate compliance with the mandatory requirements by ticking
under “Comply” or “Not Comply” and should the bidder not indicate or does “Not
Comply” the bidder will be disqualified from the evaluation process.
Document proof of specific mandatory requirements must be attached to the relevant
form failure which will result in the disqualification of the bid from the process.
RFP.: NHBRC Page 16
1.1. MANDATORY REQUIREMENTS
1.1.1.1 Mandatory Comply Not Comply
The service provider must provide Audited Financial Statements
for the 2012 and 2011 financial year end. Form 1 : Financial
Statements.
Comments:
1.1.1.2 Mandatory Comply Not Comply
The service provider must provide a proposal and must attach it
to Form 2 : Proposal
Comments:
1.1.1.3 Mandatory Comply Not Comply
The service provider must provide a Curriculum Vitae and attach
it to Form 3 : Curriculum Vitae
Comments:
1.1.1.4 Mandatory Comply Not Comply
The service provider must provide a proof of qualification and
accreditation to Form 4 : Relevant Qualifications
Comments:
1.1.1.4 Mandatory Comply Not Comply
Each bidder is required to ensure that both Form 5 and Form 6
are populated by two previous clients.
Comments:
1.1.1.5 Mandatory Comply Not Comply
The bidders must provide proof of Professional indemnity for the company with minimum value R5m Form 7 :
Comments:
RFP.: NHBRC Page 17
2. Stage 2 : Functionality
Functionality of the bids will be evaluated according to the predetermined evaluation
criteria set out below.
During this phase bidders will be evaluated for functionality based on achieving a
minimum qualifying score of 60 percent or the specified minimum qualifying scores
for the criteria as set out on Table 3 below, those bidders who fail to meet the minimum
qualifying score (both threshold and sub thresholds) for functionality will be
disqualified from the process.
Bidders will not rate themselves, but need to ensure that all information is supplied as
required. The Bid Evaluation Committee (BEC) will evaluate functionality and score
all the bids that have met all the requirements as set out on ‘Stage 1 Compliance
check of Mandatory Documents’ in this document.
The panel members will individually evaluate the compliant bids received for
functionality against the following criteria as set out below:
The service provider must provide a proposal (attach to Form 2) with the following
headings:
Evaluation Criteria Weight Sub Threshold
a) Financial Capability 20 10
b) Key Personnel 15
50 c) Resources 10
d) Related Experience 25
e) Reference Questionnaires 10
Sub- total 75 60
f) Site Inspection 5 15 g) Technical Assessment 5
h) Professional Indemnity (PI) 10
Total Score 100
Minimum Qualifying Score (Threshold) 60 Table 3: Evaluation Criteria
RFP.: NHBRC Page 18
a) Financial Capability (20 Points)
The Service Provider must submit Audited Annual financial Statement for 2012 and
2011 financial years respectively and attach to Form 1 : Financial Statements. The
financial capability of the service provider will be determined as follows:
(i) Service provider’s averaged annual turnover of the last two financial years
equals or exceeds R15 m. For a turnover less that R15 m but greater than R9m,
the points ( ) will be determined as :-
Where:
= Average Annual Turnover over the last 2 years; and
= 14 points for Average Annual Turnover greater than R10m
[(i) = 5 points max]
During the last 5 financial years, if the service provider has completed projects in the
home building industry (i.e. consulting civil engineering and/or building/civil
construction or home building inspection), of which the total value exceeds
R10m, 16 points. For a project less than R10m, the points ( ) will be
determined as:-
Where:
= Value (million) of projects completed in the last 5 years; and
= 16 points for projects more than R10m
[(ii) = 10 points max]
If the service provider has the ability to mobilize a Total Employment Capital (TEC) of
R5m or more, 10 points.
RFP.: NHBRC Page 19
For TEC less than R5m but greater than R3m, the points (P3) will be determined
as:-
( )
Where:
= Total Employment Capital
= 10 points for TEC more than R5m, and
= 0 for TEC less than R3m.
TEC is calculated as:
( )
Where:
–
s = total value of financial sponsorship (i.e. any financial support from another
party that contributes to the value of the Service provider’s employable capital)
r = bank rating factor. The bank rating factor must be based on a value of
R2.4m for a period of one month.
A service provider must submit a certified copy of TEC by a registered
accountant.
[(iii) = 5 points max]
Sub – Criteria Weight
Average Annual Turnover 5
Value of Previous Projects 10
Ability to Mobilize Total Employment Capital 5
RFP.: NHBRC Page 20
Each panel member will rate this sub criterion on the score sheet using the following
scale:
Value Description
5 – Excellent Meets and exceeds NHBRC functionality requirements
4 – Very Good Above average compliance to requirements
3 – Good Satisfactory and should be adequate for stated element
2 – Average Below average compliance to requirements
1 – Poor Unacceptable, does not meet criteria
b) Key Personnel (15 Points)
Service provider must have at least one Professional Civil Engineer registered with
the Engineering Council of South Africa, as Pr.Eng or Pr. Tech Eng. (certified ECSA
certificate required), who will be responsible for sign-off of individual housing unit
report and consolidated summary report.
Minimum of one Director must have at least 3 years’ experience within built
environment. Curriculum vitae (cv) of the Director to be provided.
The service provider must provide information under heading ‘b) Key Personnel’
under the following sub criteria headings and the service provider must attach
Curriculum Vitae to Form 3 and the relevant qualifications to Form 4.
Sub – Criteria Weight
Qualifications 5
Professional Indemnity Insurance 5
Experience of Director 5
3. Each panel member will rate this sub criterion on the score sheet using the following scale:
Value Description
5 – Excellent Meets and exceeds NHBRC functionality requirements
4 – Very Good Above average compliance to requirements
3 – Good Satisfactory and should be adequate for stated element
2 – Average Below average compliance to requirements
1 – Poor Unacceptable, does not meet criteria
c) Resources (10 Points)
A demonstration of the bidders capability to meet requirements in terms of the
specified infrastructure requirements.
RFP.: NHBRC Page 21
The service provider must provide information under heading ‘c) Resources’ under
the following sub headings and under to Form 2 : Proposal
Sub – Criteria Weight
IT Infrastructure 5
Tools of the trade 5
Each panel member will rate this sub criterion on the score sheet using the following
scale:
Value Description
5 – Excellent Meets and exceeds NHBRC functionality requirements
4 – Very Good Above average compliance to requirements
3 – Good Satisfactory and should be adequate for stated element
2 – Average Below average compliance to requirements
1 – Poor Unacceptable, does not meet criteria
d) Related experience (25 Points)
The service provider illustrate projects under taken in satisfying requirements of
similar and relevant projects, and conditions in relation to the required service in the
scope of work. Service providers must have a proven track record of at least 3 years’
experience in the home building industry (i.e. consulting structural engineering and/or
building contracting and / or house inspection).
The service provider must provide information under heading ‘d) Related
experience’ under the following sub headings and under to Form 2 : Proposal
.Sub – Criteria Weight
Description 5
Nature of works 5
No of years providing services in industry since conception. 10
Value of work 5
3. Each panel member will rate this sub criterion on the score sheet using the
following scale.
Value Description
5 – Very Relevant Experience is very relevant to the current scope of work.
4 – Relevant Experience is relevant to the current scope of work.
3 – Moderate Experience is moderately relevant to the scope of work.
2 – Slightly Experience is slightly relevant to the scope of work.
1 – Irrelevant Experience in other unrelated fields to the scope of work.
RFP.: NHBRC Page 22
e) Reference questionnaire (10 Points) . Each bidder is required to ensure that both Form 5 and Form 6 are populated by two
previous clients for the projects mentioned in sub section ‘d) Related experience’
and must have the relevant clients company stamp display on it.
The points for the panel members as well as for the reference questionnaire will be
added and expressed as a fraction of the best possible score for each particular
criterion as set out in ‘Table 3: Evaluation Criteria’
RFP.: NHBRC Page 23
Form 2: Proposal
RFP.: NHBRC Page 24
Form 3 : Curriculum Vitae.
RFP.: NHBRC Page 25
Form 4 : Relevant Qualifications
RFP.: NHBRC Page 26
Form 5 : NHBRC Reference Questionnaire
Client Company Name:
Contact Person:
Designation of Contact Person:
Contact Number:
E-mail Address:
Nature of Contract:
Kindly furbish your company stamp in the space provided below or the reference will not
be considered:
The National Homebuilders Registration Counsel herein referred to as NHBRC is a
statutory body established in terms of the Housing Consumer Protection Measures Act
1998 (Act 95 of 1998). It is mandated to provide protection to housing consumer against
defined defects and regulate the home building industry.
The NHBRC invited suitably qualified Service Providers to submit proposals for the
provision of a Credit Evaluation Solution and Business Validation.
The NHBRC would like to do a reference check in line with the technical evaluation
requirements of the tender and request your assistance in helping us in making rating the
different focal areas as prescribed below.
There are 5 questions that are set up survey style and should take approximately 10 min
of your time. Kindly select one option as these points will be added and expressed as a
fraction of the best possible score for a particular criterion.
This information will be treated as confidential. NHBRC thanks you for taking time to
respond to this questionnaire.
RFP.: NHBRC Page 27
On a scale of 1 to 5 how do you rate this company (bidder) on the following areas?
1. Professionalism
1. Below Average
2. Average
3. Good
4. Very Good
Comments:
2. Responsiveness
1. Below Average
2. Average
3. Good
4. Very Good
Comments:
3. Flexibility
1. Below Average
2. Average
3. Good
4. Very Good
Comments:
4. Overall satisfaction
1. Below Average
2. Average
3. Good
4. Very Good
Comments:
5. How likely are you to employ services of the same company in future?
1. Unlikely
2. Possible
3. Likely
4. Highly Likely
Comments:
RFP.: NHBRC Page 28
Form 6 : NHBRC Reference Questionnaire
Client Company Name:
Contact Person:
Designation of Contact Person:
Contact Number:
E-mail Address:
Nature of Contract:
Kindly furbish your company stamp in the space provided below or the response will not
be considered:
The National Homebuilders Registration Counsel herein referred to as NHBRC is a
statutory body established in terms of the Housing Consumer Protection Measures Act
1998 (Act 95 of 1998). It is mandated to provide protection to housing consumer against
defined defects and regulate the home building industry.
The NHBRC invited suitably qualified Service Providers to submit proposals for the
provision of a Credit Evaluation Solution and Business Validation.
The NHBRC would like to do a reference check in line with the technical evaluation
requirements of the tender and request your assistance in helping us in making rating the
different focal areas as prescribed below.
There are 5 questions that are set up survey style and should take approximately 10 min
of your time. Kindly select one option as these points will be added and expressed as a
fraction of the best possible score for a particular criterion.
This information will be treated as confidential. NHBRC thanks you for taking time to respond to this questionnaire.
RFP.: NHBRC Page 29
On a scale of 1 to 5 how do you rate this company (bidder) on the following areas?
1. Professionalism
1. Below Average
2. Average
3. Good
4. Very Good
Comments:
2. Responsiveness
1. Below Average
2. Average
3. Good
4. Very Good
Comments:
3. Flexibility
1. Below Average
2. Average
3. Good
4. Very Good
Comments:
4. Overall satisfaction
1. Below Average
2. Average
3. Good
4. Very Good
Comments:
5. How likely are you to employ services of the same company in future?
1. Unlikely
2. Possible
3. Likely
4. Highly Likely
Comments:
RFP.: NHBRC Page 30
Form 7 : Proof of Professional Indemnity
RFP.: NHBRC Page 31
PART D – RFP SUBMISSION INSTRUCTIONS
1. Availability of the RFP Document
1.1. Bid documents will be available from the NHBRC Head Office from the 08 November
2013, from
9H00 to 16H00 (Monday to Friday) at the following address:
Province Physical Address & Contact Number
Head Office, Gauteng 10 Muswell Road South
Phase 4 Silver Stream Business Park
Bryanston, Johannesburg
Tel: 011 317 0000
2. Compulsory Briefing Session
2.1 The compulsory briefing sessions will be held provincially in accordance with ‘Table 4
Compulsory Briefing Session Schedule’.below.:
Province Date Venue Time Contact Person Contact Number
Cape Town
08 November 2013
Ground Floor, Barinor Vinyard South, 99 Jip De jager Drive, Bellville, Cape Town
11H00
Ms. Thobile Mgidi
(011) 317 0240
Limpopo 11 November 2013
81 Hans Van Rensburg Str, Polokwane
11H00 Ms Thobile Mgidi
(011) 317 0240
Gauteng
14 November 2013
NHBRC Eric Molobi Training Centre, Thorntree View, 224 Juventos Street, Soshanguve, Pretoria
11H00
Ms Thobile Mgidi
(011) 317 0240
North West
15 November 2013
North Block # 28, 67 Brink Str, Rustenburg
11H00 Ms Thobile Mgidi
(011) 317 0240
Free State
18 November 2013
Unit 4 Hydro Park, 98 kellner Str, Westdene, Bloemfontein
11H00
Ms Thobile Mgidi
(011) 317 0240
Northern Cape
19 November 2013
13 Bishops Avenue Block B Sanlam Business Complex Kimberley
11H00
Ms Thobile Mgidi
(011) 317 0240
Mpumalanga
21 November 2013
Suite 201, 14 Henshall Street, Nelspruit
11H00 Ms Thobile Mgidi
(011) 317 0240
Kwa -Zulu Natal
25 November 2013
Marine Building, 5th Floor Gardiner Str, Durban
11H00 Ms Thobile Mgidi
(011) 317 0240
Eastern Cape
26 November 2013
40 Pickering Str, Newton Park, Port Elizabeth
11H00 Ms Thobile Mgidi
(011) 317 0240
Table 4 Compulsory Briefing Session Schedule
2.2 Bidders who have not attended the compulsory briefing session will be disqualified.
RFP.: NHBRC Page 32
3. RFP Closing Date
3.1 All Bid documents must be deposited into the Bid box situated at the NHBRC Head
Office, on or before 22 November 2013, at 11H00 at the following address:
Province Physical Address & Contact Number
Head Office, Gauteng 10 Muswell Road South
Phase 4 Silver Stream Business Park
Bryanston, Johannesburg
Tel: 011 317 0000
No late proposals will be accepted
3.2. Bid documents should be marked for Attention: Supply Chain Manager, and
deposited into the Bid boxes at the NHBRC Head Office, 10 Muswell Road South,
Phase 4 Silver Stream Business Park, Bryanston. No emailed or faxed Bids will be
accepted. The Bid document should be supplied in a sealed envelope and clearly
marked with the Bid number and the full name of the service provider.
4. Enquiries should be directed to:
Ms.Thobile Mgidi - Tel. (011) 317 0240,email: [email protected]
5. Number of bid envelopes/files to be deposited:
Submission of bid envelopes/files MUST include ONE (1) Original Copy of the
submission and FOUR (4) copies of the submission. A total of FIVE (5)
envelopes/files per bidder.
RFP.: NHBRC Page 33
PART E –ADDENDUMS TO THE RFP
The following documents as listed will be made available with the distribution of the RFP.
DOCUMENTS TO BE SUBMITTED
No. Please note; the items marked with an (X) are mandatory requirements
and failure to meet the requirements will result in your bid being
disqualified.
1. Original and valid B-BBEE Status Level or certified copy
2. X SBD1 (Invitation to bid) (Make sure it is signed and thoroughly
completed)
3. X SBD2 (Tax Clearance Certificate) Certificate must be original and
valid
4. X SBD 3.1 or SBD 3.2 (Pricing schedule) If not filed please refer to
Annexure or Addendum in your submission where price is mentioned
5. X SBD 3.3 (Pricing schedule) If not filed please refer to Annexure or
Addendum in your submission where price is mentioned
6. X SBD 4 (Declaration of interest) (Make sure it is signed) and thoroughly
completed)
7. X SBD 6.1 (Preference claim form) Must be signed regardless if points
are claimed or not. (Make sure it is signed and thoroughly completed)
8. X SBD 6.3 (Promotion of small business) (Make sure it is signed and
thoroughly completed )
9. X SBD 8 (Declaration of Bidder’s past supply chain management
practices) (Make sure it is signed and thoroughly completed)
10. X SBD 9 (Certificate of independent bid determination – Make sure it is
signed and thoroughly completed )
11. General Conditions of the contract (GCC)
12. X Other documents as mentioned in the bid terms of reference.