Project Management Plan
<Project Name><LHD>
Project Management Plan
Updated May 2013
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Project Management Plan
Table of Contents
1. INTRODUCTION 4Purpose of the Plan 4
Case for Change 4
Project Approach 4
2. GOAL AND OBJECTIVE 5Goal 5
Project Objective(s) 5
Benefits 5
3. SCOPING THE PROJECT 6
4. GOVERNANCE, ROLES AND RESPONSIBILITIES 7Project Team and Steering Committee 7
Governance Chart 7
Roles & Responsibilities 8
5. PROJECT DELIVERABLES, SCHEDULING AND MILESTONES 10Major Deliverables for the CHR Diploma Program 10
Major Project Deliverables 10
Work Breakdown Structure (WBS) 10
6. BUDGET 11
7. RISK AND ISSUES MANAGEMENT 11
8. STAKEHOLDER MANAGEMENT AND COMMUNICATION PLAN 13Key Role Map 13
Communication Plan 14
9. DOCUMENT APPROVALS 15
APPENDIX A. WORK BREAKDOWN STRUCTURE (WBS) 16
APPENDIX B. KEY ROLE MAP 17
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Project Management Plan
Author(s)
Creation Date
Revision History
Revised by Date Revision Control Revision Reason
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Project Management Plan
1. Introduction Purpose of the Plan This plan outlines the goals, objectives and scope of the project. It includes roles and responsibilities of team members, timelines for deliverables and outcomes.
This plan is an agreement between <the Project Manager, Sponsor, Project Team and other business unit managers associated with and/or affected by the project>.(Update with stakeholders actually agreeing to the plan).
Case for Change
Project Approach
Solution Design
Project Initiation & Start -up
Diagnostics
Solution Design
Implementation Planning Implementation
Checkpoints
• Post Implementation Evaluation
• Review & Redesign of Unsuccessful Initiatives
• Continuous Cycle of Redesign –Sustainability
• Sharing of Knowledge
• Writing For Publication
• Implement Quick Wins
• Implement all Solutions
• Trouble Shooting
• Coaching & Support
• Monitoring and Reporting
• Implementation Plans for Quick Wins
• Business Cases
• Implementation Teams
• Change Readiness Assessment
• Sponsorship Roles & Responsibilities
• Project, Stakeholder, Communication & Change Management Plans
• Performance Management
• KPI Def inition & Measurement Plan
•Piloting Initiatives
• Literature Search for Best Practice Solutions
• Facilitated Problem Solving & Brainstorming
• Solutions Identif ication
• Cost/Benef it Analysis of Solutions
• Prioritisation of Solutions
• Detailed Solution Statements
• Develop Quick Wins
• Process Mapping
•Diagnostic Tools & Techniques
• Staf f Interviews
• Patient Interviews
• Patient Tag Alongs
• Data Collection & Analysis
• Baseline KPI’s
• Issues Identif ication
• Issues Prioritisation
• Root Cause Analysis
• Building the Case For Change
• Project Management
• Project Objectives & Measuring Benef its
• Project Scoping
• Governance & Reporting
• Roles & Responsibilities
• Project Deliverables & Scheduling
• Project Costs
• Risk Management
• Change Management
• Stakeholder Management
• Communications Management
Purp
ose
Centre for Healthcare Redesign - Methodology
Implementation
Planning
EvaluationSustainability
Knowledge Sharing
To identify ways to improve the process, share lessons and drive sustainability
To design and prioritise solutions to issues and build stakeholder support
To collect and assess critical data about processes, patients and staff. Identify key issues to be resolved and build the case for change
To develop the project scope and set up project, change, communication and stakeholder management plans
To implement solutions and confirm that benefits are being delivered
To develop a comprehensive plan for implementing solutions and measuring benefits
Diagnostics
Project + Change + Stakeholder + Communication Management
Project Initiation & Start -up
Diagnostics
Solution Design
Implementation Planning Implementation
Checkpoints
• Post Implementation Evaluation
• Review & Redesign of Unsuccessful Initiatives
• Continuous Cycle of Redesign –Sustainability
• Sharing of Knowledge
• Writing For Publication
• Implement Quick Wins
• Implement all Solutions
• Trouble Shooting
• Coaching & Support
• Monitoring and Reporting
• Implementation Plans for Quick Wins
• Business Cases
• Implementation Teams
• Change Readiness Assessment
• Sponsorship Roles & Responsibilities
• Project, Stakeholder, Communication & Change Management Plans
• Performance Management
• KPI Def inition & Measurement Plan
•Piloting Initiatives
• Literature Search for Best Practice Solutions
• Facilitated Problem Solving & Brainstorming
• Solutions Identif ication
• Cost/Benef it Analysis of Solutions
• Prioritisation of Solutions
• Detailed Solution Statements
• Develop Quick Wins
• Process Mapping
•Diagnostic Tools & Techniques
• Staf f Interviews
• Patient Interviews
• Patient Tag Alongs
• Data Collection & Analysis
• Baseline KPI’s
• Issues Identif ication
• Issues Prioritisation
• Root Cause Analysis
• Building the Case For Change
• Project Management
• Project Objectives & Measuring Benef its
• Project Scoping
• Governance & Reporting
• Roles & Responsibilities
• Project Deliverables & Scheduling
• Project Costs
• Risk Management
• Change Management
• Stakeholder Management
• Communications Management
Purp
ose
Centre for Healthcare Redesign - Methodology
Implementation
Planning
EvaluationSustainability
Knowledge Sharing
To identify ways to improve the process, share lessons and drive sustainability
To design and prioritise solutions to issues and build stakeholder support
To collect and assess critical data about processes, patients and staff. Identify key issues to be resolved and build the case for change
To develop the project scope and set up project, change, communication and stakeholder management plans
To implement solutions and confirm that benefits are being delivered
To develop a comprehensive plan for implementing solutions and measuring benefits
Diagnostics
Project + Change + Stakeholder + Communication Management
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Project Management Plan
2. Goal and ObjectiveGoal
Project Objective(s)
Benefits
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Project Management Plan
3. Scoping the ProjectIn Out
Patient
Process
Assumptions
Constraints
External Dependencies
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Project Management Plan
4. Governance, Roles and Responsibilities Project Team and Steering Committee Name Position
Steering Committee
Project Team
Governance Chart
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Project Management Plan
Roles & ResponsibilitiesYou may use the non-exhaustive list of responsibilities provided below the table to guide you in populating this table – please delete the list after completing the table.
Roles Governance Responsibilities Project Responsibilities
Steering Committee
Project Sponsor
Process Owners
Redesign Leader
Project Manager
Project Team
Advisory Committee
Others (specify)
Others (specify)
Vision and leadership
Set top-down objectives and vision for the project Keep the project aligned with the organisation's strategy Review & approve recommendations and make decisions Provide project leadership Sign off deliverables / milestones
Risks and compliance
Responsible for project compliance with organisation’s policies and procedures Resolve project risks and issues escalated Manage complaints Remove Project Barriers Escalate risks / issues not being managed Identify and escalate risks Advise on ethic / privacy and other requirements according to their expertise Provide specialised information e.g. clinical services and ‘best practice’
Stakeholders Management and Communication
Manage communications to stakeholders + feedback Organise working parties (as required) Determine appropriate stakeholders involvement Manage stakeholders
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Project Management Plan
Express, model and reinforce the change to direct reports Assign project roles and responsibilities Act as reinforcing sponsor for change implementation
Project schedule, resources and organisation
Authorise resources and allow modifications Validate decisions, including scope modification Ensure schedule is respected Monitor budget Report project outcomes Monitor project performance Manage scope Plan and execute the project Participate directly on working parties as needed Provide coaching and guidance with project methodology Execute / follow methodology, deliverables, change strategy implementation plans,
etc. Accountable for tasks allocated Organise procurement (if applicable) Provide access to data / patients records
Implementation
Determine implementation approaches Responsible for the implementation Implement project solutions Ensure quality objectives are achieved Accountable for the Implementation Responsible for the implementation Facilitate change on a local level
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Project Management Plan
5. Project Deliverables, Scheduling and Milestones Major Deliverables for the CHR Diploma Program
Deliverable Description Estimated Date
Project Initiation Plan signed Scoping document outlining shared understanding of project.
Diagnostic Report Analysis of current situation in relation to the target group.
Solution Design Report Summary report detailing identified solutions and plans for implementation.
Implementation Plan Planning report outlining plans for implementation including governance structure, KPI’s, milestones and deliverables.
Evaluation of Implementation Strategies
Poster presenting the whole project and its outcomes.
Knowledge SharingPosting of reports on ARCHI website, conducting staff forums, to feedback project results. Submitting relevant papers for publication.
Major Project Deliverables
Deliverable Dependency Assigned to Date / Timeframe
Work Breakdown Structure (WBS)
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Project Management Plan
6. Budget
7. Risk and Issues Management
LIKELIHOODCONSEQUENCE
Insignificant Minor Moderate Major Catastrophic
Almost certain High High Extreme Extreme Extreme
Likely Moderate High High Extreme Extreme
Possible Low Moderate High Extreme Extreme
Unlikely Low Low Moderate High Extreme
Rare Low Low Moderate High High
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Project Management Plan
Risk / Issue Impact on the project / patient / organisation Mitigation Strategy Likelihood Consequence Risk Rating
Risks
Issues
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Project Management Plan
8. Stakeholder Management and Communication Plan Key Role Map
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Project Management Plan
Communication Plan
Audience / TargetObjective of Communication / stakeholder needs
Method of Communication Frequency / date Responsible Deliverable
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Project Management Plan
9. Document ApprovalsThis signature page is to indicate approval for the Project Management Plan. It signifies that all parties have reviewed the Plan and agree with its contents.
Version approved: ____________
Project Manager (Name / Position / Signature) Date
Project Team Members (Name / Position / Signature) Date
Project Sponsor (Name / Position / Signature) Date
Other Groups Date
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