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Process for Incident Investigation
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Process for Incident Investigation
Process for Incident Investigation
1.0 Objective:
To ensure the immediate notification and investigation of all incidents affecting the safety of any personor equipment.
2.0 Scope:
Applicable to all employees of Ltd. Directly involved in the day-to-day operational activities of an aircraft.
Start Point: Incident information received
End Point: Incident List updated and case closed.
3.0 Records:
RecordNumber
Record Title File Name Location of Record
Responsibility RetentionPeriod
Reference Documents:
4.0 Process Metrics:
Parameter OperationalDefinition
Standard ofPerformance
Method ofMeasurement
Responsibility Frequency
5.0 Process Flow:
On the next page.
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Process for Incident Investigation
Start
Receive information aboutaccident / incident
MCCinformation
Collect Relevantdocuments
Flight SafetyReport
Pilot SpecialReport
Bird StrikeReport
MX 16 report
Other sources
Reportable Incident?
Director Air Safety(DGCA)informed
DGCA IncidentIntimation Letter
Update Incident ListIncident List Incident List
InvestigationRequired?
Notify PIB members
Flight Safety Manual
PIB ContactList
Yes
No x5
Process for Incident Investigation Respo
Yes
No
Ass
ManaFlight
x2
x2
Collect all relevantinformation
Flight Plan
Individual Statements
Reference documents
CVR dataDFDR data
FlightOff
Deputy
of FliSafe
Deputy
of FliSafe
FlightOffi
Deputof FliSaf
Deputof FliSaf
FlightOffi
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Process for Incident Investigation
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Prepare draft of report Draft PIB ReportICAO
Annexure 13
Formulate the Investigation Team
PIB MembersList
InvestigatorContact List
Conduct incident investigationICAO
Annexure 13
PIB Report
InvestigationReport
Process for Incident Investigation Respo
Annex 13 Report
Prepare report of findings
x3
Analyze Findings
Provide recommendations where
applicable
x4
AsMan
Flight
AsMan
Flight
AsMan
Flight
AsMan
Flight
AsMan
Flight
AsMan
Flight
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Process for Incident Investigation
Process for Incident Investigation Respo
Action required based onrecommendation(s)?
Receive Corrective Actions fromrelevant departments
Yes
Circulars
Caution/Warning Letters
Corrective Training
Certificates
Corrective action adequate?No
Corrective action sent to DGCA(where applicable) and filed in
Corrective Action File
Circulars
Caution/ WarningLetters
Corrective TrainingCertificates
Corrective Action
FileDGCA CorrectiveAction template
DGCA Corrective
Action taken letter
Yes
DGCA clearance received? No x4
No
Update Incident List and inform
relevant stakeholders withclearance (where applicable) about
Case Closed
Yesx5
Report CirculationMetrics
Circulate Report to pertinentstakeholders with
recommendations where applicable
PIB ReportInvestigation
Report
Annex 13 Report
DGCA PIB reportLetter
Report details adequate?
Yes
x3
No x4Deputy
of FliSafet
Deputy
of FliSafet
Deputyof FliSafet
Deputy
of FliSafet
Asst.ManagFlight S
Deputyof FliSafet
Deputyof FliSafet
Flight SOffic
FS-PIB-P-01 Ver: 0.0 dated 01-Aug-2010 Page 5 of 5