Download - Powered by positivity

JoAnna Brandi

ReturnOnHappiness.com PositiveLeadershipCoaching.com


9 out of 10 people report being more productive in the presence of positive people

Meta-analysis of 225 studies found Happy employees:

◦ 31% Higher productivity

◦ 37% Higher sales

◦ 3 X’s more creative


Happiness is a specific measurable physical state of body - there is distinct brain activity,

heart rhythm and body chemistry


Make us smarter

Make us healthier

Make us more socially adept

Make us wealthier

More likely to achieve the upper levels of our potential when we experience positive emotions


Positive emotions evolved in humans because they serve an important purpose – to build and broaden our capacity to create solutions!

When you can shift from the focus on the negative to the focus on the positive you literally create an opening in the brain – that makes us smarter, quicker and more creative.


Dramatically exceeds the norm ◦ In positive direction

Affirmative bias ◦ Strengths over weakness

◦ Optimism over pessimism

◦ Supportive over critical

Focus on Virtuousness and Values ◦ Best of human condition

Standards of Excellence ◦ In every area

◦ Challenge themselves to improve


An organization’s ability to create, experience and expand on all the benefits of positive emotion for the good of all the stakeholders.

Positive Capacity impacts all your business results


The sum total of the feelings evoked as a result of any interaction at any touch point in the organization.

It’s based on the customer’s perception of the value delivered, tangible and intangible.


Business

Rational

Logical

Practical

Tangible

Personal

Sometimes Irrational

Illogical

Emotional

Intangible


27% Higher profits

50 % Higher sales

50% Higher customer loyalty


Up to $550 Billion lost in productivity

High well-being = 41% lower health costs, loyalty,

better safety, less absenteeism


Customer engagement and emotional attachment are

strongly related to actual customer behavior

Customers who are highly engaged and passionate

engage a specific set of brain regions

Feelings

Feelings

Feelings

Feelings


Intentional style of leadership

Uses the evidence based findings of “P2”

Uses best practices in positive deviation

Value2 based

Authentic

Comes from the heart

“Turning people, energy and ambition

into engagement –

and ultimately significant performance lift –

demands attention, focus and

some different behaviors from senior leaders…”

~ Julie Gebauer, Towers Perrin


Adapted from Kim Cameron’s “Positive Leadership”


Emotional intelligence

Express and foster hope and optimism, compassion and forgiveness

Honor each other

Create safe emotional space

Manage energy

Celebrate success and have fun


“You really can’t motivate people. People motivate themselves. What you can do is create an

environment where people feel good about themselves in your presence”

Dr. Olaf Isachsen, author of

“Joining the Entrepreneurial Elite” and “Working Together”


Check What You’re Broadcasting

Check your “state” before walking into your workplace. What are you thinking about – is it positive or negative, optimistic or pessimistic? Is it “energy gaining” or “energy draining”?

You broadcast your emotions even if you don’t know it. Become aware of it. Notice. Turn your dial to a more optimistic, uplifting channel.

50 – 70 % of how employees perceive the climate is due to the actions of the leader! Leaders set the mood.

www.PositivityPractices.com

http://www.positivitypractices.com/


Recognize, reinforce, build strengths

Three relationships: External, Internal, Inner

On T.R.A.C.K.*

Asset-focused approach

*FOR A SPECIAL REPORT ON T.R.A.C.K.

Email [email protected]

mailto:[email protected]


EXTERNAL INTERNAL

INNER

“Creating Your Relationship Eco-system”


Get on T.R.A.C.K. – a “Time In” Practice

Ask yourself at the beginning or end of the day:

Where do you build Trust?

How do you show Respect?

How do you show Appreciation?

How’s your Communication?

Are you Kind?




Human systems grow in the direction of

what they talk about

What’s good?

What’s right?

What’s possible ?

Pay attention to wants -

not problems

You get what you focus on

Create the language of Possibility –

Look for “Bright spots”


Best self feedback

Appreciative inquiry

Positive reframes and ratios

Positive expectancy

Share good news

Positive self talk and language


Single most important factor in predicting organizational performance – twice as powerful as any other factor- is the ratio of positive to negative statements. Kim Cameron

Five times more acknowledgement, affirmation, praise, good will, recognition, compliments and focus on strengths than sarcasm, criticism, cynicism or corrective actions related to weaknesses.

Five times more questions focused on what’s strong rather than what’s wrong. Five times more focus on what’s right and what you want to create rather than on what needs to be fixed and what you don’t want.


Appreciation Audit Three to five times during the day, stop what

you are doing and think about/write down 3- 5 things that you appreciate.

Breathe deeply from your heart as you do this.

Allow the good feelings to spread in your body.

Tell people what you appreciate about them.




The work has impact

Connection to values

Build community

Interpretation of

circumstances

A big WHY

Contribution goals


“A key leadership task is to elevate the stature of apparently mundane work, to engage people by getting them to believe they are building cathedrals, not merely laying bricks.” ~ Hay Group


Create More Meaning

Sit quietly for 20 minutes and write about what work would look like and feel like if all your aspirations about it came true. Make a plan.

Ask employees to do the same. Then help them build development to plans to pursue their dreams.




“The fundamental task of leaders, we argue, is to prime good feelings in those they lead. In its root then, the primary job of a

leader is emotional.

Great leadership works through emotion.”


Creativity

Connectivity

Resilience

Cooperation

Collaboration

Enthusiasm

Energy

Meaning

Appreciation

Psychological Health

Physical Health

Growth

Flexibility

Respectfulness

Empathy

Motivation

Willingness

Openness

Less fear and narrowed thinking


www.ReturnOnHappiness.com

Discovers and builds on strengths

Builds positive capacity internally & externally

Looking for and creating Positive Deviance

“What’s possible?”

Flourishing and thriving

Meaning-Maker


Circle of Appreciation Ritual

Gather into a circle. Look at others in the group and express one thing from today’s experience you appreciate.

Start with “I appreciate…”




www.ReturnOnHappiness.com www.PositiveLeadershipCoaching.com www.PositivityPractices.com [email protected]

561-279-0027

Ask about our Positive Leadership, Positivity, Power Up and Customer Loyalty Workshops!

Thank you for attending

To Contact JoAnna

http://www.returnonhappiness.com/








http://www.positiveleadershipcoaching.com/


mailto:[email protected]


JoAnna Brandi & Company is in business

to help you create a Positive,

Customer-Caring company that Thrives,

where your Employees are motivated,

Customers are loyal and

Competitors are nervous!!

Download - Powered by positivity

Top Related