Download - Personalisation for All?
Personalisation for All?Personalisation for All?
Organising for personalisation at Organising for personalisation at scalescale
Chris YappChris YappHead of Public Sector InnovationHead of Public Sector Innovation
MicrosoftMicrosoft
The New RenaissanceThe New Renaissance
• Explosion of Information
• New concepts
• Blurring of boundaries between arts/humanities/science and technology
• Small is beautiful: the city state
• Globalisation and diversity
Do you believe…Do you believe…
“that e-learning can transform the experience of education?”
IF SO HOW LONG BEFORE IT HAPPENS?
A hypothesis?A hypothesis?
• Learning always has been and always will be a personalised experience
• It is the organisation of education that has been impersonal
• The impediment has been economic scaleability
• Technology is making personalisation achievable at scale
Mark TwainMark Twain
“ I never allowed
My schooling to
Interfere with my
Education”
Our Choice as a SocietyOur Choice as a Society
• Ask what kind of society technology progress will create
Policy-technocrat approach
And/Or
• What kind of society do we want to create utilising technological progress
Think Tank approach
Values of the Information Society?Values of the Information Society?
• Competitiveness with social inclusion• Risk: management over minimisation• Lifelong Learning for all• Social Innovation over Technological Innovation• “Smallish” is beautiful• Participation over representation• Interdependence over independence• Value-added with values
What I am told by practitionersWhat I am told by practitioners
• The structure
• The culture
• The funding
• Works against optimising e-Learning
Personalisation?Personalisation?
• Content
• Navigation
• Assessment
• Location
• Learning styles
Types of E-LearningTypes of E-Learning
Location
Different Same
Time
Different
Same
DistributedAsynchronousLearning
E-classroomE-library
E-campus
DistributedSynchronousLearning
Plus ca change?Plus ca change?
• Teacher
• Surgeon
• Train Driver
• …
The Biggest MistakeThe Biggest Mistake
New Teacher=Old Teacher+IT
IT and GlobalisationIT and Globalisation
• Minimum skill set for a living wage rising• Demand for low-skilled workers falling• Rate of change of skill needs increasing• State budgets under pressure
Increased demands for creativity, innovation, design and personal/inter-personal skills
The Underlying LogicThe Underlying Logic
• People are for thinking, machines for doing
• If it can be done, it can be automated
• If it can be automated it can be done elsewhere more cheaply
What do we mean by high-skilled?
Lessons from IndustryLessons from Industry
• IT is about organisational effectiveness
• Optimising effectiveness comes through organisational change
Re-engineering Education to support Lifelong learning
Re-engineer what?Re-engineer what?
• The educational infrastructure
• The curriculum and assessment
• The teaching professions
To put the learner at the
heart of the system
Learning on DemandLearning on Demand
• Personalised, mass-customisation
• User-driven quality
• Teamwork-oriented teaching and learning
• Exams and Qualifications?
• Administration built-in not bolted-on to teaching and learning processes
The Economics of Mass The Economics of Mass CustomisationCustomisation
• Standardisation
• Specialisation
• Integration
Around the demand side to free resources to deliver efficiency and effectiveness
This implies…This implies…
• A Culture of lifelong learning
• Access to lifelong learning
• Content to support individual lifelong learners
• A social context for lifelong learning
MIT90s paradigmMIT90s paradigm
The
Organisation
External environment
Management
ProcessesStrategy
Organisation
Design
IT
People and
Roles
MIT90s paradigmMIT90s paradigm
Management
Processes
People and
RolesThe
Organisation
External environment
Strategy IT
Organisational
Culture
Learning OrganisationsLearning Organisations
Theory
Practice
Learning
Education vs Training?Education vs Training?
Scientist
Engineer
Technician
Education
Training
LearningTo Think
LearningTo Do
Education or Training?Education or Training?
Scientist
Engineer
TechnicianStableTimes
UnstableTimes
LearningTo Think
LearningTo Do
5 Levels of Transformation5 Levels of Transformation
Extent of benefits
Local exploitation
Scope Redefinition
Network Redesign
Process Redesign
Internal IntegrationEvolutionary
RevolutionaryInternal
External
Source: MIT
Deg
ree
of
tran
sfor
mat
ion
Formal/Informal LearningFormal/Informal LearningFormal
Informal
FormalInformal
Process
Content
Course
TV
Search
Engine
Experience
Learner types?Learner types?
• Visual
• Auditory
• Kinaesthetic
Multiple IntelligencesMultiple Intelligences
• Mathematical and logical• Linguistic• Interpersonal• Intrapersonal• Bodily kinaesthetic• Musical• Naturalist• Visual and Spatial
Technologies for Technologies for PersonalisationPersonalisation
• Web Accessibility• Navigation• Smart Cards• Voice• Handwriting• Gestures• Implants• ….
Assessment and AccreditationAssessment and Accreditation
• Modular• When ready, not age!• Credit accumulation and transfer• Time stamped?• Vocational/academic• Process and/or content• Assessment for/of Learning• Bachelor of Learning?
From Pilots to EmbeddingFrom Pilots to Embedding
Need
X
Vision
X
Capabilities
X
First steps
ContentContent
• What is content?
• Ownership?
• Who creates content?
• Tools for teachers or content for teachers?
A Learner in her life plays many A Learner in her life plays many parts..parts..
• Student• Teacher• Librarian/Curator• Researcher• Assessor• Counsellor• Parent• ……
Teacher RolesTeacher Roles
• Subject matter expert• Learning resources manager• Learning coach• Educational administrator• Staff development manager• Curriculum agent• Counsellor: personal, career, social• Trainees
Creativity and ITCreativity and IT
• Combinatorial
• Exploratory
• Transformational
Source: Margaret Boden
The Policy ChallengesThe Policy Challenges
• Sort out the role of the professional teacher• Make progress on the content vs tools debate• Accessibility to e-Learning• The Pensions Crisis• The over 50s disappeared• Health education• Intellectual property…• Evidence..
Plugging the book!!!Plugging the book!!!
TransformationTransformation
Be realistic about how long it will take
Celebrate success
Innovate, Learn and Push the boundaries
The New RenaissanceThe New Renaissance
“The generation that is alive today has the chance to design the next civilisation.That is a gift not given to every generation”
Douglas Robertson, 1999
Chris YappChris YappHead of Public Sector InnovationHead of Public Sector Innovation
[email protected]@microsoft.com