Download - Pathways to Virtuosity - Learning to Live Great Lives Issue 2

EMBRACING THE CULTURE

Virtuosity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2Who Do We Think We Are? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3Brand Ambassadors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4We Can be Heroes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7The Best Show in Town . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Poker Show Down . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10Change the World . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11The Boat Race . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12Smiles and Laughs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14Imagine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

WHAT’S INSIDE

PathwaystoVirtuosityISSUE 2 | Fall 2008 For Partners of Phillips Corporation.........................................................................................................................................................................

.........................................................................................................................................................................

2 CREATE BETTER IDEAS

Young ParkPPHHIILLLLIIPPSS EENNGGIINNEEEERRIINNGG TTEECCHHNNOOLLOOGGIIEESS

I, IhnSeon’s father, like music though not necessarily classi-cal, so I think her talent was passed on from her mother whoplayed piano fairly well when she was young.

One thing I wish to emphasize is that “to be a Virtuoso,” heor she needs 10% of talent and 90% of restless efforts.

IhnSeon started piano at the age of 4, and we found thatshe had talent in music and she loved music. When she was10 years old, I visited her summer camp when she played theMozart Piano Concerto in C Major with the orchestra at theArcadia International Music Program in Maine. She was alsoplaying violin as a second instrument at the time, but laterswitched her major and soon enrolled at Juilliard Pre-Collegeat the age of 13 as a violinist. Through annual auditions, shebecame a full scholarship student under the world’s violinvirtuoso, Itzhak Perlman.

Recently, I asked her why she chose the violin instead ofthe piano even though she had a longer experience and bet-ter skill level with the latter.

It was a simple answer, “Inspiration”.When she first heard the violin, though it was only an

amateur that was playing it, she just knew that she had to getone for herself. Little did she know that there was muchmore to playing violin or to all music in general, than simplymaking sounds. The most important thing she gained fromstudying and performing with the legendary virtuoso ItzhakPerlman was the inseparable relationship she developed withmusic. Literally speaking, music lives on eternally, whileother forms of art can seize to exist in a certain amount oftime. Paintings, as greatly admired and appreciated as theyare currently, must at some time or another deteriorateunless some miraculous scientific formula is discovered. Inessence, dance cannot exist without music; even the mostbasic forms of dance require some sort of rhythm. Music, onthe other hand, is an art that lives on independently as long

as society exists. Having understood this concept, nothingelse in the world seemed as magical and beautiful as musicin her eyes.

However, getting to this point of enlightenment was not asimple path, especially as the ever-active and free-mindedyoung girl she was. Her days were filled with sports; swim-ming, track and field, soccer, and of course, dance. I rarelysaw her stay put in one place for too long; if she did, hermind was moving just as fast planning her next mischief.Miraculously, when she was practicing, one could hardlybelieve that she was the same person. It was as if she was ina different world, hypnotized by her pure yet passionatedesire to play the violin. Even during the earlier stages ofstudying the violin when most of her repertoire was blandand slow, she stood up tall in the proper form and laborious-ly played through her pieces. I still cannot comprehend howa 12-year-old girl, as serious as she was when she played vio-lin, spent almost eight weeks of her summer practicing eighthours a day in that fashion. She loved her friends, she lovedsports, but somehow she resisted most of that during hergolden summer vacations for the thing she clearly lovedmore - the violin.

Gradually, as the tempo of her musical repertoire accelerat-ed, so did the physical movements and soon playing classicalviolin became a sport in itself. Still when she practices, I seeher in the same world as she was seven years ago, scrutiniz-ing and dissecting the masterpieces that the now deceasedcomposers wrote; her analyses are so meticulous that it isdifficult to recognize the tune at times. I only tell you thisbecause this tedious work is often overlooked when musicfrom centuries ago are magically resurrected once again.When a masterpiece is especially challenging, she puts on awide grin and says, “Let the practice begin!” as she closes thedoor behind her before plunging into a new journey ofobstacles.

V i r t u o s i t yFollowing is a story about a17 year old girl, named IhnSeon Park,

she loves violin and music and is on the path to be a Virtuoso.

P

IhnSeon Park playing the violin - daughter of Young and Heekyung Park

PATHWAYS TO VIRTUOSITY 3

Think of your favorite place to eat. You have some positivestory in your mind about that place that is a combination ofthe food, the atmosphere, and the people. If a lot of peoplehave the same story, thenthat place has a brandwhether they consciously setout to get one or not.

We know that the PhillipsCorporation brand goal is“To be the best resource inmanufacturing technology –virtuosos engaging in dia-logue to create the betteridea.”

Think of the power ofthat story: the best resourcein manufacturing technolo-gy – virtuosos engaging indialogue to create the better idea. This means that when youask anyone in our marketplace, including suppliers and part-ners, what they think of when they think of any part ofPhillips Corporation anywhere in the world, that they willtell their story about a community of people who are bent onimproving themselves and the businesses and lives of every-one they touch.

The real power of the brand comes when people know thestory even before they have met us, like people knowing theycan get good crabs in Maryland or that San Francisco hashills and cable cars even if they have never been.

And – just like your favorite local restaurant – the story isembraced and passed on not because of advertising, butbecause people tell people about the unbeatable experience.

At Phillips Corporation, we call those who excite othersabout who we are and what we do “Brand Ambassadors”.

Brand Ambassadors can’t help themselves – everyone whocomes in contact with them is gripped by our story. BrandAmbassadors are partners, suppliers, customers, and anybody

else who is living the story.It’s not about what they say,it’s about what they do.

Every part of PhillipsCorporation around theworld has its share of BrandAmbassadors, and theCommunity Exceleration!Team is committed to flood-ing the company with a criti-cal mass of BrandAmbassadors.

A company where the vastmajority of partners are con-tinually improving them-

selves, contributing to one another’s development, improvingproducts and services, and engaging customers in dialogue toimprove their businesses beyond their wildest imaginationswon’t need to tell its story over and over – the world will tellit for us.

In order for every part of Phillips Corporation around theworld to be bursting with Brand Ambassadors, the CE!Teammust get everything right – OGTE!, benefits and partner serv-ices, HR processes, recruiting and hiring, learning and devel-opment, communication and marketing, partner safety, etc. –and continuously and constantly make it even better.

JUST WHO DO WE THINK WE ARE?

A simple explanation of a brand is the story that lives in the customer’s head

about your company, product, or service. So, for example, McDonald’s wants

us to not think “cheap hamburgers,” but “part of the community” or “great

place to bring the kids” or even “quick place for a healthy salad.” The brand

is not the Golden Arches, or the french-fries. It’s the story that springs to

your mind. If we have the same story in our heads that McDonald’s wants us

to have, then the branding has been successful.

Bill WithersCCOOMMMMUUNNIITTYY EEXXCCEELLEERRAATTIIOONN!!

EVERY PART OF PHILLIPS CORPORATION

AROUND THE WORLD HAS ITS SHARE OF

BRAND AMBASSADORS, AND THE

COMMUNITY EXCELERATION! TEAM IS

COMMITTED TO FLOODING THE COMPANY

WITH A CRITICAL MASS OF BRAND

AMBASSADORS.

[ ]

P


Being recognized as worthy of Brand Ambassadorship byJeffreys is an accolade that I am pleased to be a recipientthereof, especially as I was chosen from a group of outstand-ing performers in their own right. Jeffreys epitomizes theethics of self reliance and honor, and, as a result, exudesthose qualities to our customer base and our suppliers. I amsure that, without the assistance of all the Jeffreys partners, Icould not have attained the performance levels achieved. Toput it succinctly, Jeffreys is the only machine tool distributorthat I would readily associate with and I'm proud to be apartner to a great group of folks.

Unknowingly, I became the Brand Ambassador due to stay-ing focused and my persistence on achieving sales while bal-ancing my personal knowledge of each individual potentialcustomer and gauging how far to pursue each possible sale.More or less, evaluating each sale using my intuition anddeveloped relationship on a one on one basis.

Treating each customer as I would want to be treated, withhonesty and respect and listening to their wants and needs;going above and beyond for all my customers is extremelyimportant to me.

The desire to achieve and then to improve on that achieve-ment has made me the first salesman to break the $1,000,000margin barrier at Lance Co

I was surprised and delighted to receive the BrandAmbassador award. I feel one should always look to improvethemselves and the environment in which they live andwork. Helping others comes naturally to me as well and Inever expected to be recognized for doing what I feel is anecessity. The fact that Alan's presentation actually causedme to be lost for words should show how humbled I was toreceive the Brand Ambassador Award!

“I have not made good enough,” I thought when I heardBill Withers call my name and award me the BrandAmbassador Prize, I was surprised. I started to realize whatthe brand means and asked myself, “Did I make good enoughin past three years and can be matched this BrandAmbassador?” My answer was “Yes!”

We need make everything in detail for the companybecome a contribution to the brand "Haeger", to maintainand improve Haeger. We need people who work in the sheetmetal industry all over the world to know Haeger representsthe top brand for self-clinching fasteners insertion solutionsand the best fastener insertion machine in the word, and weshare 80% of the market in the world.

My goal from now on is to train every member of my teamto become the Brand Ambassador.

>>BRAND Ambassadors<<

Frank CapaldiLLAANNCCEE

Fed JosephLLAANNCCEE

Jack XiaHHAAEEGGEERR CCHHIINNAA

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

Albert G. McDougald, Jr.JJEEFFFFRREEYYSS

To be selected out of so many intelligent and dedicatedpartners to the Phillips Mission and Culture is quite an honorthat I am truly proud of. If you asked me what it means to bea Phillips Corporation Brand Ambassador I would most likelysummarize my definition with words like attitude, discipline,philosophy, and change. A Brand Ambassador in our commu-nity must defend our culture, help others understand anddevelop a care for it, build and protect a long and useful lifecycle for it, and constantly search for ways to enhance it. Ourculture at Phillips Corporation constantly challenges our intel-lect, charges our batteries, and continually pushes us to pointsbeyond our own recognized capabilities. Ultimately, embrac-ing this culture rewards us with endless wealth and success aswe navigate the path of our careers, and quite possibly ourlives. Our culture at Phillips Corporation is a very valuableand strategic asset and like any brand within a major corpora-tion, our company can’t survive without it. Will you become aBrand Ambassador and take advantage of this enormousopportunity?

It was an honor to be chosen as one of the first recipientsof the new Phillips Brand Ambassador Award. I had no ideawhat the award was prior the International Sales Meeting inMay where it was given out to myself and several otherPhillips partners. It was great to be recognized in front ofmy peers, as the best of the best in representing PhillipsCorporation in all that we do. I truly believe that every inter-action we have with people outside of the company is areflection of not only ourselves, but also whom we work for.No one should ever wonder if Phillips Corporation is a greatcompany to work with, they should know we are by the peo-ple they meet from here. I hope I leave every person I meetwith that very feeling!

The Brand Ambassador is not just an award for superior per-formance, but is rather a way of life, a way of being.Constantly challenging yourself to not just do better but tobe better and to inspire others to do and be better.

To me the most important thing is setting the right goaland making sure that the goal is indeed the outcome that youdesire. Once you set that goal one needs to push forward atall costs to achieve that goal. This means that you will needto make sacrifices; you will most likely need to give up somethings to gain others.

Then there is character, meaning that the manner in whichyou carry yourself during these goal conquests reflects yourinner being, your own flavor for achieving and performing athigh levels.

The Brand Ambassador is the person that looks aroundtheir surroundings with an open eye, spots things that areout of place or misaligned and takes the necessary action tofix them.

The important thing to remember is that being a BrandAmbassador is not a 8am to 5pm job, its 24 hours a day, 7days a week. It is a way of life. The question is- is it yourway of life?


Jason BlairFFEEDDEERRAALL DDIIVVIISSIIOONN

Nancy Kovach FFEEDDEERRAALL DDIIVVIISSIIOONN

Sean DaviesFFEEDDEERRAALL DDIIVVIISSIIOONN

It was a great honor to be one of the first to receive thisaward and I would like to say thank you to the PhillipsCorporation and Jeffreys. It is called the Brand Ambassadorbecause it recognizes those who mightily contribute toachieving our brand goal. I'm not sure I fit this descriptionbut will do my best to live up to those words. I am excited towork for a company that allows and encourages people toexcel and grow. We have great people in our company thatwork together as a team. These people allow me to do my jobin a way that could not be done if it were not for their effortsand commitment to excellence. I say thank you to those andI am sure you will be recognized as a Brand Ambassadorsoon!

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

Mike VaughanJJEEFFFFRREEYYSS


Phillips Corporation would like to congratulate Jim Wiemer (Lance) and Sam Jones(Jeffreys) for being the recipients of the ProTech Service Award. Through hard workand dedication HFO-Philadelphia and HFO-Greensboro has positioned itself in the top-ten with regard to the Haas Service Survey program allowing each division to selectone partner from their team who stood above all the rest. Below are two testimonialsgiving examples of the legendary customer service that is provided by Jim and Sam..

WE CAN BE

Heroes!

Stephen Kydd JJEEFFFFRREEYYSS

When I was first asked to write something about SamJones I thought that this would be an easy task, assurely it would be easy to write about someone whoworks tirelessly morning ,noon and night and hisdedication to both the Phillips Community and thecustomers we serve is Legendary….. Ahhh there’sthat word Legendary that seems to be prominent inour daily conversations. In fact Legendary CustomerService is something that Sam has been guilty of aslong as I have had the opportunity of working withhim. To try and define any one experience wouldbe almost impossible; you see Sam has this prob-lem of rubbing people the right way. From themoment he walks through the customer’s door,they know they have chosen the right partners todo business with. Even though most customers are nothappy to have a service tech in their shop, Sam always leavesthem with the impression that we are there to serve theirneeds no matter how large or small the problem might seem.Not only does Sam repair equipment, he also repairs cus-tomers and is an instrumental partner in helping us achieveour goals of becoming the greatest machine tool distributorin the world. He is also on the path to helping us becomeproviders of Legendary customer service, as Sam has a sin-

cere passion for what he does and it shows. It reflects all thegood things we as Jeffreys partners are trying to achieve andhe passes this on to our customers. This award is welldeserved and it has been my great pleasure to work withSam over the last several years

Sam Jones

.......................................................................................................................................................

P

LegendaryCustomer Service


CREATE BETTER IDEASJim WeimerLLAANNCCEE

The customer was Schott Glass, it was a newinstall, and while doing the spindle run-inthe gearbox did not sound right to me. Sowe spoke with Haas and we were going toinstall a new gearbox.

This is a lot easier said than done because the gearboxweighs several hundred pounds. With the machine beingpositioned up against the wall there was not going to be anyway to get a forklift into the column of the machine. Thiswas not going to be something that could be man handledout and it seemed we had come to a roadblock. Therefore, wecame up with an idea to lift the gearbox out of the columnand move it to the back of the machine so we could get to itwith the overhead crane.

First we went down to a local steel companyand purchased a piece of I-beam. Then wewent to Grainger and purchased a hoist andtrolley to put on the I-beam. We examined themachine to determine where we needed to drillthe holes in the I-beam in order to mount it tothe column of the machine. A toolmaker in thecompany drilled the necessary holes in the I-beam. We then mounted the I-beam to theunderside of the column. This made lifting thegearbox out easier. After installing the new gear-box we also used the lift to ease the installationof the tool release piston base, which was anotherheavy and awkward piece.

Our intuitive problem solving skills and great teamworkallowed us to complete our task. Not only did it save time,but there were no sore backs trying to lift it out.

Randy PauschRon SchulzeFEDERAL DIVISION.

In late 2007, a video of an inspiring professor namedRandy Pausch who was giving his “Last Lecture”, was sur-facing online. The premise of professor Pausch’s lectureis based on a program conducted at Carnegie MellonUniversity designed to challenge the presenter to focuson what matters most to them for a “Last Lecture.” Thepresenter is asked to impart their beliefs and engage theminds of their audience, as if it is the presenter’s lastchance to do so. Tragically, Randy Pausch was diagnosedwith pancreatic cancer just prior to creating his lecture,and had been given roughly six more months to live.What professor Pausch did next was, to many people,unbelievable. He faced the tragic news of his terminalfuture with acceptance and vigor. Professor Pausch’s lec-ture was nothing less than remarkable, as he shared histhoughts on "Really Achieving Your Childhood Dreams.”

We have beenusing professorPausch’s video as atool to help usmake our great andworthy dreamsbecome a reality.“The Last Lecture”was videotaped and

has since been posted on www.randypausch.com, as wellas other sites, including youtube.com. It is amazing howmany business people, friends, and family have promotedthis lecture. Professor Pausch’s passion and love for lifeclearly comes through in this video, touching more peoplethan he ever imagined. While Randy Pausch is no longerwith us, he has certainly made his mark in life, andbecame one of those rare people that was able to accom-plish some really great things in the short period of timethat was available to him. P

P


THE BESTSHOW IN TOWN!

Cowboy Ken Wawrzyniak

“Bill, that’s my toe you’re stepping on!”

Bill Withers, Helene Kershaw and Fred Joseph

Bin Wang and Bill Walsh- B&B, What a team!

Nice matching shirts. Nancy Kovach,Matt Nardangeli, Pat Mann

Edwin Blanken-Gearing up for the big race!

Seems everyone was shopping at the same hat store!

The World Changers, Bill Zimmerman, Robert Gross, WayneGriffin, Jr. John Krotzer, Andy Ward and Brent Warren


The Winning Team gets the boats

Tony Russell contemplating his next move

Jeff Harig declared the Texas Hold Em Winner and his team reaps the spoilsTeam Exceleration- Steve Price, Jim McCloskey,

Mike Vaughan, Bin Wang, Jack Xia

Alan Phillips, EdwinBlanken and Jack Xiaenjoying the moment atISM2008

Fred Joseph and Albert MacDougald forming an alliance.Buddies, Hill Overton and Ed Kilgallon and Larry Hubbard says,what about me?

Introducing the Five Finger Discounts at ISM2008

Albert McDougald and Michael Link getting acquainted

Poker Show

DownJeff HarigHHAAEEGGEERR

The First RoundThe evening started off just fine: playing Texas hold’emagainst the Phillips Team was just great. I sat in my seat, ban-danna on, as it was an item for fashion that evening. I sawguy by guy fall and walk away as new guys arrived. It wasawesome. Now my stack was not huge, small in fact, but Iwas positive.

The first round was coming to an end and looked like Iwas going to make the final table. How cool was this, firsttime at the event and making a run at some cash.

The evening fun progresses as I was waiting on round twoto finish. My team was excited as we would share in a cashprize should I win. So we did the only thing we should do;we continued to drink and smoked a cigar. It is poker after all.

Final RoundThe final round is packed, eight guys all with their eyes onthe cash. The first few guys fall quickly. We are left with acouple guys who know what they are doing. However we arehesitant as we have Albert Phillips at the table, a well knowncard player and shoot, his name is on the wall! I poke fun atone guy for going all in on Albert, “I guess if you win, youcan be taken care of”. He lost. Albert continues to play steadypoker.

The blinds are rising at a rate that will soon shut the gamedown. It finally gets down to two.

There I sit across the table from the man, Albert Phillips.Yep, rock and a hard place again.

My teammates are ecstatic we have a shot at some cash.But the whole crowd is pulling for Albert as they convergeon the table. We play a few hands, feeling each other out.What’s his play, what makes him tick? Can I see a tell behindthose shades of his? No, I am not that good.

OK, the blinds are huge and I make a stupid bet. I go sobig there is no way he would go in. It could almost ruin me. Ijust want to steal the pot. He goes in! Sly old guy makingmoves I would not have considered. He catches me bluffingand it costs, big. I am low but not out.

The cards start coming my way, and I can’t help but takethe next few pots. I feel the crowd willing Albert to score onemore good hand and put the guy from California out. But itwouldn’t be, the cards continued to come my way, I madesome great plays, then one last all in and it was over! I tookthe man, I beat the favorite. Joe Namath beating the Colts,Buster Douglas beating Mike Tyson, A Miracle on Ice.

It felt good, my team was happy. We walked away with thegrand prize. I am not sure what will become of the greatAlbert Phillips. I suspect he will return with a vengeance andwant to take that title for himself next year. Until then, I willhold that honor until we meet again in a hotel conferenceroom filled with guys drinking free booze and playing freepoker.

Thanks Albert!

Poker Show

Down


P


During the 2008 International Sales Meeting (ISM), nearlyone-hundred partners participated in a case study that chal-lenged our creativity to develop new and better ideas thatfoster ‘unique and trusted relationships’ within the PhillipsCorporation Sales and Service system. Quite the challengeand quite the opportunity…

I was grouped with five other partners, most of whom Ihad never met before, and had no idea what their roles werewithin the company. Our team name was “The WorldChangers” and we were recognized at the end of the meetingas one of two teams whose ideas successfully met the chal-

lenge. Ultimately, however, we did not win the case study, butI was asked to reflect on the experience and share mythoughts as to what made my team successful and I am hon-ored to do that here. In my opinion, the following ‘choices’made The World Changers successful:

We believed in our shared purposeEach and every team member truly believed in what we werethere to accomplish. Our team name was a reflection of thischoice.

LeadershipWe had an effective team leader (Bill Zimmerman) who keptus updated, engaged, and empowered. In addition, each teammember chose to be a leader by exercising responsibility andaccountability through contribution to the case study.

CommunicationWe had ongoing dialogue via email beforehand and we metfrequently during the ISM to complete our assignment.Again, our Team Leader kept us informed from day one andwe chose to make our time together more about quality, notquantity.

Change the World…THE OPPORTUNIT IES ARE ALL AROUND YOU!

// Continued on page 12

What happens when six people,who don’t know each other verywell, are assembled to achieve acommon goal? Answer: The birthof opportunity!!

Unique skills and team member InteractionWe capitalized on the diversity of our group to gather inputfrom all walks of the company. We had people with sales andservice experience and even product management. Our groupalso represented several different divisions within the com-pany and how we chose to interact with one another was crit-ical to the development of the better idea. Each personbrought their unique skill to the team and we learned a greatdeal from each other. Our solution for the case study suggest-ed the development of a ‘Relationship Ambassador(s)’ role tosupport Sales, Service, and the customer. Through our dia-logue, we realized that this idea could become the blueprintfor one team member’s new real role description.

We had fun!We wanted to have a positive experience during the meetingand it didn’t matter if we were building boats out of card-board, meeting late at night to work on the case study, orsinging our team song, we chose to have fun.

Some may refer to my list as ‘attributes’ of a successfulteam, but I firmly believe that these attributes are a directresult of the choices we make in our own world and thosechoices ultimately determine the success we have as individ-uals, as a company, and as a society. Is the International SalesMeeting Case Study any different than the roles and respon-sibilities we have with Phillips Corporation? What about inlife? We are all part of a team whether it’s in our place ofwork or with our families and friends. I would go as far tosay that fundamentally, we all have the exact same opportu-nities in our everyday lives to make the exact same choicesthat The World Changers team made during the 2008 ISMCase Study.

How do you choose to interact with your fellow partners?Do you choose to be a leader in your everyday role, or inyour community? Do you choose to have fun with your part-ners, friends, and family? Everything in our own individualworld is a reflection of something bigger. Think about thestate of the world today and how is it shaped by thethoughts, feelings, emotions, and choices of the smaller com-munity and the individual. Is the state of PhillipsCorporation a reflection of the choices we make everydaywith the interaction between partners, suppliers, customers?In my opinion, the relationships and reflections are indeedthe same and what an opportunity, or should I say theopportunities we have to change the world!

I personally left the ISM with a newly found focus tochange my own world and to be the best partner I couldpossibly be. Imagine if we all focused on this as a collec-tive energy with a purpose and mission to change themanufacturing world and create the best possible PhillipsCorporation! Do you believe it’s possible? It is a necessitythat we all believe if we are to make this dream a reality.

On a final note, I would like to thank my fellow teammembers: Bill Zimmerman, John Krotzer, Andy Ward,Robert Gross, and Brent Warren for a great experience at the2008 ISM. Our team lesson learned for next time…bribe thejudgesrWayne A. Griffin, Jr. FFEEDDEERRAALL DDIIVVIISSIIOONN


CHANGE THE WORLD// Continued from page 11

BOAT RACE NOTESby Jason Blair

The cardboard race boat regatta at ISM2008 was an awesome team-buildingevent. While challenging our commu-nication and creative skills, our teamdeveloped a synergy of one collectiveunit while tapping into the expertiseof individual members. Thedesign/build aspect of the project wasthe most fun as we allocated signifi-cant time in developing a boat designsuitable to what we felt the most effec-tive water crossing strategy would be.As the build stage began we felt invin-cible! Being machine tool guys, we putas much precision into our craft as wecould. I remember Mac, Dan, and Kenusing hand rails on the porch as apress brake to get our pontoons bentperfectly! While confidently walkingto the pool we dreamed of glory; ouraspirations would soon be swept awayby one false start which took its toll onour main propulsion drive! Then, withstop watch complications on the sec-ond run we were forced into a lowerfinishing position! While not victori-ous, our team still walked away proudof our efforts and ready for newendeavors.

P

Brian SmithCCNNCC AAPPPPLLIICCAATTIIOONNSS && EEDDUUCCAATTIIOONN DDIIVVIISSIIOONN

When our team first learned that only one of the team mem-bers would have the pleasure of paddling a boat, it did nottake long for the team to vote me in as the captain of theship. I was not very excited at first, however after looking atmy teammates it was clear that I would be in the boat. Withenthusiasm and uplifting spirits I agreed to take the role ofcaptain and from this moment, I decided to put 100% ofeffort into winning.

As we all stood around the pile of cardboardand duck tape, all I could think of was the red-green show. Nowmy fellow Canadian partners, you must know of this show. Thiswas the red-green show all the way! Adam and I took controlimmediately as if we had planned this project for months. It wasweird; we had team involvement and total agreement on the buildwith no arguments.

With our boat design well-crafted from cardboard and ducktape (lots of duck tape), we concluded that it may not look pretty,but pretty doesn’t always win. Like Red Green says, if the girlsdon’t find you handsome, they’ll surely find you handy. We com-pleted our task then marched back to the pool with cardboard flip-pers, boat, and a well-crafted plan to execute for the win.

As I watched a couple of other teams paddle their boats withunexpected effort, I thought to myself for a moment, “I hope that Idon’t have these same problems such as sinking, flipping over, andpaddling in circles.” There was so much cheering and laughinggoing on, the spectators got a really big show.

Now it’s our team’s turn. Team FAB is up to the line, flippersand all. My teammates lower me down into the floating boat, yesfloating at least for that moment. As they lowered me into thehole, yes once again our boat started out with a hole in it, myexcitement level red lined. Then I heard “GO!”

As I paddled this makeshift boat I was thinking, “This is fun, asI’m actually going straight and moving in the right direction”. Inaddition to this, the pool water felt great. As I listened to thecrowd of spectators, I heard Adam shout, “We have the leadtime!”As I exit the pool with flippers still attached and our boatstill floating, I’m thinking, “Boy am I glad that my turn is over.”

Sales Snakes and Service Monkeys were upnow, and Jason Blair is captain of the ship. Offhe goes, with his focus so deep that he failedto wait for the starter to say “GO!” The judgesgive Jason a second chance. Off he goes, Jasonpaddles like there was no tomorrow andmakes a great time and wake. I thought,“Jason was very fast, it will be close.” Thetime keeper says that Jason is in the lead.Adam says to me, “No way, I am timingeach team and our time was less”. I wassomewhat disappointed thinking that I letmy team down. My teammates all saidthat the time keeper misread the time.

At this time Sales Snakes and ServiceMonkeys were declared the winners.

Later in the evening, the judgesannounced to us that we indeed did winafter reviewing the video tape. With thisunexpected announcement celebrationbegins. My final thought is that we allwon in some way, shape or form. Itindeed was the best show in town.


The Winning Boat

P


Easy $250!In need of a cool $250? Below is a cartoon based on a true story of one of our partners, and all you have to do is fill in theempty bubble in the last frame. Send in your results to [email protected] [put NEWSLETTER CARTOON in the sub-ject line and your answer in the email]. The Pathways to Virtuosity committee will review all entries and award the bestentry $250! We are looking for the most creative answer that shows a reflection of our Cultural Performance Standard.

Stay tuned for the winning entry and another chance to win some easy cash in the next Pathways to Virtuosity newsletteredition!

RiddleAn Account Manager grumbles about airlines keeping poor flight times each time he has to take a flight

to his customers.

On one particular morning he was quiet justified. Although His plane left on time for the one hour jour-

ney to Hanover, Maryland that morning, it arrived 5 minutes late to his destination. However, Mr. Account

Manager’s watch showed his arrival to be 3 minutes early, so he adjusted his watch by putting it forward 3

minutes. His watch kept time during the day, and on his return journey home that evening, his plane again

started on time, according to his watch, and arrived on time according to the airports clock. If the plane was

able to travel 20 percent faster on the return journey than it did on the morning journey, was the airports

clock fast or slow, and by how much?

Across2. Cultural Performance _______.5. Forever on the path to be the best.9. Formerly the Viereck division.11. The Chicago machine tool show.13. Not a Mill.18. _______ Ambassador.19. A 55100 model.20. Our personal development tool.

Down1. What you are reading ?

r (hint: the name of the newsletter)2. Best _____ in town!3. The Godfather of Phillips Corporation.4. The Press Brake Productivity people.6. Not Flow, not yet anyway…7. The Withers Warriors.8. A well-crafted ______. 10. _________ Productivity Center.12. Valenite product.14. A world leader in ‘fastener insertion’.15. Tony Stewart’s new partner.16. A waterjet consumable.17. Create Better ______.


F U N E R A L A N N O U N C E M E N T

Please join me in remembering a great icon of the entertainment

community.

The Pillsbury Doughboy died yesterday of a yeast infection and trauma

complications from repeated pokes in the belly. He was 71.

Doughboy was buried in a lightly greased coffin. Dozens of celebrities

turned out to pay their respects including Mrs. Butterworth, Hungry Jack,

The California Raisins, Betty Crocker, The Hostess Twinkies, and Captain

Crunch. The grave site was piled high with flours.

Aunt Jamima delivered the eulogy and lovingly described Doughboy as a

man who never knew how much he was kneaded. Doughboy rose quickly

in show business, but later life was filled with turnovers. He was not con-

sidered a very smart cookie, wasting much of his dough on half-baked

schemes. Despite being a little flaky at times, he still was a crusty old man

and was considered a positive roll model for millions.

Doughboy is survived by his wife Play Dough, two children, John Dough

and Jane Dough, plus they had one in the oven. He is also survived by his

elderly father, Pop Tart.

The funeral was held at 3:50 for about 20 minutes.

How do you assure alignment between your purpose andthe company's Mission & Vision?

What is required for you to take a heart & soul stance onyour contribution to the community as defined by your role(role description) and objectives (SMARTER performanceobjectives)?

How well have you developed your thinking -- or howwell crafted are your plans -- to accomplish what is definedas your performance expectations in your role descriptionand performance objectives?

How effectively can you execute your plans so that youprovide your needed contribution to our community?

How effectively can you dialogue with yourself, yourleader, and your teammates so that the better idea -- aboutall this is what you are all about?

It will be of great benefit to me if you will e-mail to meyour answers, or better yet your best, most challenging orthought-provoking questions, in response to these questions(above).

It may well be that we will not live long enough to resolvethe great problems of our day, but Ava and Sammy and yourchildren or grandchildren will, if we give them a big enoughhead start, if they can start by standing on our shoulders --they will be able to do it!

You know life is very short, we must make of it whatwe can.

Create Better Ideas.Peace & love,Your partner, Alan.


How can our company, which focuses onpartnering with our customers to applymanufacturing technology resulting in leapsin productivity, make a big difference?

Partners, You know life is very short, we must make of itwhat we can. Our Performance Centers -- CNC Applications& Education, Engineering Technologies, Federal Division, TaiTong/Phillips HFO’s, Haeger, Jeffreys, Lance, Corporate -- thepeople throughout Phillips are incredible -- I can see ourpeople prove their commitment every day in the special waywe partner with our internal and external customers -- yourwork is truly love made visible.

And although we have been at this for many years, we arejust at the very beginning. We need to make our every daywork even more meaningful. How can we do this? Theanswer is in our Mission & Vision. Our Cultural PerformanceStandard was created to provide clarity to our Mission &Vision -- to a great extent it is about learning to live greatlives -- and about being the role model community wherebyothers learn to do the same.

How can the great problems of our day -- the deteriora-tion of our earth, deep poverty, repression, war, disease --how can they be resolved? There is a direct connection --from the resolution of these complex problems to ourMission & Vision. There is only one way for these huge,overwhelming problems to be resolved, and that is by thehuman race developing the competencies to do so. Whenwe are capable of solving these problems, we will solve theproblems.

Our Mission/Vision is to create a community (our company)where we learn to live great lives, to a large extent this isaccomplished by improving our competencies, every day.

How can you best contribute? By learning to live a greatlife, by learning to be more competent at what you do everyday. By making strong & irrevocable progress on the path tobeing the performer defined in your role description andSMARTER performance objectives -- for it is taking on greatchallenges, like those defined in your role description andobjectives, that best provides the vehicle for our learning, forthe development of our skills/competencies. And that is thiscontribution (becoming more competent), which if replicatedby all the workers around the world, will provide all of us, inthe aggregate, the capability, the know-how, to solve thebiggest problems that the human race faces.

In considering this, I have these questions for each of you -- Can we, truly, make our community (company) a place

where we learn to live great lives?How can we be the role model community which trans-

forms our society?What makes great lives?What causes us to grow and develop so that we have thecom-

petence to accomplish our personal destiny or purpose in life?

CanYou Imagine a Perfectly CleanWorld With no War, Famine, or

Disease?

P

Ava and Sam

Download - Pathways to Virtuosity - Learning to Live Great Lives Issue 2

Top Related