New Tutor Orientation
Presenters: Erin Evans, Justin Mogilski ‘11, Lindsay Rutter ‘11, Katie Zeigenfuse ’11, Amanda Rotay ‘11, and
Page Atkinson ’12
February 10, 2011, 5-7pm
Who We AreAcademic Learning Center Writing Center
Basement of Administration Bldg. First floor of Computing / Mathematics Bldg.
Tutoring in all other subjects
Approx. 80 tutors
Tutoring in writing
11 tutors
Individual weekly sessions
Evening Walk-in Hours
Study groups
On Site Tutoring
Appointments recommended
Director: Erin Evans
Asst. Director: Sarah Reed
Graduate Asst./Tutor Coord: Amanda Rotay
Secretary: Janelle Bentz
Coordinator: Rachel Liberatore
Tutor Managers:
Languages: Justin Mogilski ‘11
Humanities: Lindsay Rutter ‘11
Sciences/Math: Katie Zeigenfuse ‘11
Accounting/Economics: Page Atkinson ‘12
Tutor Manager:
Sarah Bruno ‘11
Team Introductions
HUMAN BINGO
+
60 Seconds
Orientation AgendaIntroduction to the Program
Part 1: Training & Support
Part 2: Tutoring Policies/Protocols
Part 3: Role as Tutor
Discipline breakout groups
Part 1: Training & SupportWhy does tutoring matter?
Positive reinforcement & enhanced achievement
Can make a difference in student success
Improves knowledge and understanding of subject
Provides study skills tips (note-taking, time management, and organization skills)
Provides role modeling and a safe environment
Increases confidence & learning for all
Important academic leadership role
Fall 2010 Tutee Feedback (232/331 Evaluations = 70% return rate)
96% believed they learned new study skills and learning strategies 98% believed tutoring prepared them to be successful in their class 99% believed their tutor listened to their concerns about the class 100% believed their tutors were patient with their learning process 97% reported feeling more confident about their abilities as a result of
tutoring 98% believed their tutors helped prepare them for exams, quizzes, and
projects 95% reported they would request a tutor in the future 99% reported they would recommend tutoring services to their friends
Tutoring & the Albright Community
Provost, VPs, and President
Faculty
ALC & Tutors
Student/Tutee
Support Structure Supervisors, tutor managers, and your team membersTraining curriculum, tools, and meetingsOne/ones and performance reviewsTutor Manager/ALC Staff meetings
Professional StandardsInternationally certified programImportance of Communication (team/clients) Team SpiritEmbrace policy, protocols, and challenges
Tutor’s Service ExcellenceEXPECTATIONS
ALC role is a priority and training is embraced
Communication about range of ALC services
promote office hours & workshops
Disability services
Positive working relations with team and faculty
Seeking out supervision (TM’s and director)
Tutoring Training OverviewCollege Reading and Learning Association (CRLA) Requirements
Level 1 CRLA Certification
14. 5 hours of training in one year + 25 contact hours
Tracked through paperwork
Attend semester staff meetings and discipline specific meetings as planned for you
One year to achieve certification (usually)
Wage increase following successful completion of 14.5 hours of training which occurs after first year
Evaluations and meeting with ALC director are not paid
Paid Tutor Training Schedule (Attend all workshops + evaluations):
New Tutors: This training schedule doesn’t include all of the new tutor training requirements for CRLA certification. New Tutor Training Part 2 will be coordinated and presented during the fall 2011 semester.
New Tutor Orientation to Peer Tutoring (Erin Evans and Tutor Managers presents) Thursday, 2/8/11 from 5:00-7:00pm (CCSL - Fireside) Observation of returning tutor in tutoring session (1 hr) before tutoring for the 1st time.
Review experience with Director, ALC within 2 weeks. Fat City Video and Online Reflection:
View individually by March 1 (90 minutes); video available in ALC
Communication Skills Part 1 (Erin Evans and Tutor Managers presents): Monday, 2/21/11 from 5:00-7:00pm (CCSL - Fireside)
Learning Disabilities & Learning Strategies (Erin Evans and Tutor Managers presents): Monday, 3/7/11 from 5:00-7:00pm (CCSL - Fireside)
Communications Skills Part 2 (Erin Evans and Tutor Managers presents): Thursday, 3/24/11 from 5:00-6:30pm (CCSL - Fireside)
ESL Tutoring Techniques - TBA
Evaluation Process (written and feedback session = 1 hr) This is not a paid component of training. All evaluations should be completed and reviewed
with the ALC director by the end of final exams week.
Subject Area Tutoring ***Optional for new tutors!!
Language Tutors: Study Skills workshop with Professors & Tutors (must attend
if you are a new language tutor or a returning tutor who missed the session in last year)
Wednesday,3/2/10 from 6-7pm (CCSL-Fireside)
Staff meeting (language strategies checklist) is TBA
Science/Math tutors: Meeting TBA
Humanities Tutors: Meeting TBA
Economics/Accounting Tutors: Meeting TBA
Writing Center Tutors: Meeting TBA
Part 2: ALC Tutoring Policies Photos and Bios for website and bulletin board ALC Website & How to Request a Tutor
Payroll Tips for Completing Your Time Sheet
ALC Peer Tutor and Tutee Learning Partnership Agreement Peer Tutor & Tutee LP Agreement
Tutor Contract ALC Peer Tutor Contract
Policies –No show, 15 min waiting, 1st session in ALC
Tutor Shadowing
Peer Observation – link to Tutor Managers
Can occur more than once
Review Peer Observation with Erin within 2 weeks
Moodle Discussion
Moodle Site
Discuss layout
Tutor Training Schedule
Payroll Forms
Part 3: The Tutor Roles
ROLE PLAYING ACTIVITIES:
1. Professional v. Unprofessional
2. Professor Relations
Other Roles
Not! Instead….Proof-reader/editor/fixer Author-in-the-flesh
Strategy instructor
Answer-giver Question-asker, prompter,
practice buddy
Doctor of Homework Recognizer of strengths
Motivator
Coach and Study Skills
Absolute expert Resource user
Sharer of experience
Creative strategizer
Tutor Role: Referring Students•Fall 2011 training session on Referral Skills
•ROLE PLAY
Academic Learning Center: (Basement of Admin. Bldg.) Tutoring in most subjects, help with academic and study skills, disability resources, etc
Writing Center: (Math/Computing #105) Writing, revision, editing strategies
Counseling Center: (White building behind The Gable Health and Counseling Center, Linden/Richmond St.) Emotional, social, academic and other concerns
Career Development Center: (Geiser House) -- Resume and scholarship application writing and review, as well internships, study abroad, etc
Library: Research & Information Literacy Assistance
NC STATE VIDEO
ROLE OF TUTORS:
1. Helper
2. Peer Learning
3. Teacher
4. ALC Employee
Major Tutoring Principles•Tutoring is a learning partnership & involves weekly sessions
•Establish rapport, a respectful & safe atmosphere, and goals
• Be “tutee focused”: •Ask tutee about specific problems & allow them to explain•Keep the tutee actively involved in all parts of session•Allow tutees to progress without interrupting•Help tutee build from their strengths
• Help tutee become an independent learner & direct to resources
Principles: Be VersatileSome Possibilities: Inquire about what’s worked or not worked!
Review syllabi, dissect the assignment (important place to start) Brainstorming/listing/composing/creating a chartDiscussion where you ask open-ended questions to inspire their ideasActing out a conceptRelate to real world examples Drawing as illustration Studying a book or resource guide together Practicing by modeling (showing), having student try, giving feedback Finding more resources together on the internet
Things to Remember…
You can only do your best: tutees are not always prepared as you want them to be; they are likely not as patient as you hoped, and their sense of humor may be stifled by nerves
You cannot help everyone and improved grades are not guaranteed
Know the tutors in your discipline area; use each other as a resource and sounding board
If you begin to complain about your tutees or dread your sessions, it’s time to seek out support our contributions are appreciated
Discipline Meeting & Goal Setting Tutor Manager Goals
Study skills tip sheets
Tutoring strategy of the week
Creating ALC video(s) and newsletter
Developing teams to share resources
Share quizzes, practice problems, strategies, etc.
Mastering feedback
Identifying/mentoring new tutor managers Introduce DAPPS Goal setting Activity
Wrap Up T-Shirts
Next Training
Communication Skills P. 1:
Monday, 2/21/11 from 5:00-7:00pm (CCSL - Fireside)
Watch Fat City Video by March 1
Peer Observation – meet with Erin
Questions & Evaluations