Download - Making a Content System Pilot Fly
Making a Content System Pilot Fly
Craig Agneberg
Benny Jones
Ira Strauss
Embry-Riddle Aeronautical University
Introduction• Purpose of Presentation / Expectations• Determine what’s useful• Explore what’s working and not working• Determine future training needs• Review pilot training needs• Discuss why pilot strategy members
chosen• Review results of monthly pilot status
meetings• Discuss pre-post pilot survey results• Discuss the outcome of the content
system pilot
ERAU / Blackboard Data & Background
• Private, Not for Profit• Educating 30,000 + students per year • 30+ Degrees Sciences, Aviation, Business, and
Engineering
The Wight Flyer T. Higbee EmbryCofounder
J. Paul RiddleCofounder
ERAU / Blackboard Data & Background
• Two residential campuses (Florida and Arizona)
• Extended Campuses – 130 Teaching Centers worldwide – 2500 Students are enrolled in Distance Learning, fully utilizing
Blackboard for online courses.
Daytona BeachCampus
Extended Campuses & World Wide Centers
Prescott Campus
ERAU / Blackboard Data & Background
• US News and World Report– “Best Colleges” Guide - #1
for the past 5 years in Aerospace Engineering
• State of the Art Facilities– Flight simulators,
engineering labs, weather
centers, wind tunnels, etc.
ERAU / Blackboard Data & Background
United StatesAir Force Flight
Training Academy
JetBlue Airways
U.S. Air Force AcademyUSAFA, CO
JetBlue and Embry-Riddle collaborate on “Train the trainer” program for JetBlue’s simulator
trainers.
ERAU / Blackboard Data & Background
• Blackboard customer since 2000– Community and Learning System Enterprise Version 6.3.1.477
(Application Pack 3, Service Pack 1, Hot Fix 2) – ASP Hosting Customer (9iRAC: High Availability & Business
Continuity)– Content System (BCS), Version 2.3.1.389
(Full Implementation January 2006)– Transaction System (Eagle Card)
Bb ASP Hosting Bb6 LMS Bb Content Bb TS
Timetable
• Faculty, staff, and student input– Constituent Services
• Primary Role: implementation and administration– Educational Technology
• Primary Role: testing and training
• Production system requirements– Application Pack 2
• Initial Pilot ~ Spring Semester 2005• Strategy Session ~ May 2005• Expanded Pilot ~ Fall Semester 2005
Pilot Parameters
Initial Courses - Early Lessons
• Learning Objects– Need Key Word definition catalog– Moving original document deletes LO catalog link
• Metadata– Dublin Core– Concern for utilization rate
• Library Digital Asset Management– Endeavor Integrated Library System
• Virtual Hard Drive
Initial Courses - Early Lessons
• e-Portfolios– COM 295B Digital Photography
• Screen Shot• Flexibility preferred instead of Wizard• Students found it odd to link to User Folder content
• Workflow– Office of Sponsored Programs
• Needs Tracking and Approval Notification
• Courses– Collaboration in Master Courses– Does not support assessments, assignments, groups or
discussion board
Strategy Session:Involvement / Membership
Information Technology Teams
Constituent Online ServicesEducational Technology
Support Center
FacultyRepresenting all three
campusesPrior interest or commitment
University StaffExtended Campus
Libraries
Blackboard Global ServicesStrategist
Project ManagerTrainer
Students Faculty Staff
SimulationsLessonPlans
Catalogs
TeamEvaluations
ResearchMaterials
Schedules
Term Papers
MasterCourses
Manuals
Student Organizations
CommitteeMinutes
HR Forms
Strategy Session:Involvement / Membership
In what ways will university customers utilize the content system?
Strategy Session:Questions / Issues / Specific Needs
• Implementation Timeline– Rollout Plan
• Disk Quota– Determine User / Organization Folder Quota– Reduce Course / Organization Quota
• Secondary Role– Limitations
• Not available in Snapshot Generator
• Best Practices– None Available
• Princeton University listserv
Strategy Session:Course Solutions / Decisions
• Master Courses Collaboration– Disable ‘Courses’ Content Area– Automate folder creation / instructor assignment– Folders by Campus (if desired)– Suggested Content
• Department Course Outline• Publisher Materials• Shared Materials
– Permissions: Manage– Individual syllabi placed in ‘My Content: Users’
• Course Banners
Strategy Session: Organization Solutions / Decisions
• ePortfolio (Career Services)• Custom Templates
– Screen Shot
• Workflow (Office of Sponsored Programs)• Passes (Communications & Marketing)• e-Portfolio (CAO / Provost)
Strategy Session: Technical Solutions / Decisions
• Web Folders– Persistent Cookies
• Master Course Folders / Instructor Assignment– Cannot be created until full university implementation
• Required BCS available to all users
Communication Solutions / Decisions• Strategy Team
– Monthly Meetings
Strategy Session: Training Solutions / Decisions
• Bb Educational Services• WebEx recordings
Expanded Pilot:Involvement / Membership
• Support
• Ongoing additions • Word of Mouth• Reveal new issues to be resolved
• Questions / Issues• Set Expectations
– For Support– For Scope of Pilot
Expanded Pilot:Course Solutions
• Training Faculty– Faculty will train their students
• Develop Faculty Training Materials– Extended Campus
Expanded Pilot: Organization Solutions
• Training– Training Document Creation (Specific Needs)– Technology Tutorials
Technical Solutions
• Develop Master Course files– Create Course folder file– Create Instructor Permissions file
Conclusions / Adjustments
• Course– Identify Course Monitors
• Communications / Training– Metadata Tip Sheet– Online Tutorials
• Organization– Workflow Difficulties– Online Tutorials
• Technical– Master courses ‘difference’ file
• ERAU SIS / Automate Script at Bb ASP
Conclusions / Adjustments
Pilot Survey Results
Favorite BCS Feature
33%
16%33%
16%
A - My Content
B - OrganizationContent C - Institution Content(Courses) D - Institution Content(Library) E - eReserves
F - My Portfolios
G - Workflow
H - Versioning
I - WebDAV
Conclusions / Adjustments
Pilot Survey Results – Participant Comments
This enables sharing between instructors - I have gained many good documents and ideas here, as well as needed materials from the course monitor.
It's a convenient area to place items not ready for posting or that will be posted more than once. This may help keep the "unavailable content" clutter to a minimum.
It is a great place to put the individual lesson Power Point presentations without having to worry about space due to graphic intensive Power Points.
Workflow needs to be more intuitive, and to issue email notifications.
Conclusions / Adjustments
Pilot Survey Results – Participant CommentsWe have many work documents that are periodically updated. We plan on using content system as a document control device for our work documents to ensure all employees in our department are working with the latest version of the various documents.
Since I consider secure file management and sharing the primary advantage of the Content System, the best way to promote it will be one-on-one consultation with instructors, in their offices. Once comfortable with this feature, they will eventually explore the others.
Haven't really come up with anything unique yet. It would be useful to have a list of examples (with screen captures) of the different uses by individuals and departments at ERAU.
Steps Going Forward (Flight Plan)
• Planning Communications• Training University beyond the Pilot
– Tutorials (EdTech)• BCS Features• Course Site Integration• ePortfolios• One-to-One Sessions
• ePortfolio (Institutional Research)
Questions and Comments