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Tourism
Developed through a multi-stakeholder process
facilitated by:
Accounting
Advertising
Aluminium
Automotive
Aviation
Chemicals
Coal
Construction
Consulting Engineering
Electricity
Fertilizer
Finance and Insurance
Food and Drink
Information andCommunications Technology
Iron and Steel
Oil and Gas
Railways
Refrigeration
Road Transport
Tourism
Waste Management
Water Management
For further information contact:
http://www.ih-ra.comhttp://www.wttc.org
http://www.iccl.org
United Nations Environment ProgrammeDivision of Technology, Industry and Economics
39-43 Quai Andr Citron75739 Paris Cedex 15FranceTel: +33 1 44 37 14 50
Fax: +33 1 44 37 14 74E-mai l: wssd@unep. fr Web site: http://www.uneptie.org/wssd/
Sustainability profile of the Tourism industry
Achievements- Travel and Tourism, one of the worlds foremost industries, recognises its vital link to the environmental, social and
cultural assets of the planet and has taken a lead in awareness raising, standards setting, certification, accreditation
and voluntary initiatives.
Unfinished business- Travel and Tourisms enormous potential to benefit host communities in developing regions through economic
growth and job creation can only be fulfilled if all stakeholders work together.
Future challenges and possible commitments- As one of the major stakeholders, the industry will do its part to ensure that Travel and Tourism works for
everyone and is environmentally, socially and economically sustainable, now and in the future.
Industry as a partner forsustainable development
World Travel & Tourism Council (WTTC)International Federation of Tour Operators (IFTO)
International Hotel & Restaurant Association (IH&RA)International Council of Cruise Lines (ICCL)
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Contents 32 Tourism
5 Acknowledgements
7 Executive summary
9 Foreword
11 Part 1: Implementation of the three dimensions of sustainable tourism development11 General overview
11 Tourism today13 Economic dimensions15 Social dimensions17 Environmental dimensions
18 How the industry has responded to sustainable tourism development19 Future challenges and goals20 The way forward
23 Part 2: The tour operator industry23 General overview23 Economic dimensions
24 Social dimensions25 Environmental dimensions
27 Conclusions28 Means of implementation
28 Future challenges and goals
31 Part 3: Incoming tour operators, agents, groundhandlers, coach and rent-a-car companiesand major attractions
31 Social and economic dimensions31 Social and environmental dimensions32 Conclusion
33 Part 4: The hospitality industry33 General overview
33 Economic dimensions34 Social dimensions35 Environmental dimensions37 Conclusions
37 Means of implementation41 Conclusions41 Future challenges and goals42 Summary
43 Part 5: The cruise line industry43 General overview44 Economic dimensions
47 Social dimensions48 Environmental dimensions54 Future challenges and goals
55 Summary
Contents
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Acknowledgements 5
57 Part 6: Open for dialogue
59 Annexe 1:World Travel & Tourism Council (WTTC)Research in travel and tourism
60 Annexe 2:World Travel & Tourism Council (WTTC)
Sustainability initiatives
62 Annexe 3:World Travel & Tourism Council (WTTC)
Private sector initiatives from WTTC members
64 Annexe 4: HospitalityAgreement between UIF and the Accor Group on trade union rights
65 Annexe 5: HospitalityExemplary EMS
67 Annexe 6: HospitalityEducation, awareness-creation, training and information dissemination
68 Annexe 7: HospitalityIndustry voluntary environmental initiatives
71 Annexe 8: Hospitality
Multi-stakeholder communication and consultation
72 Annexe 9: Cruise lines
Waste management practices and procedures
74 Annexe 10: Open for dialogueList of delegates who attended 3 October 2001 multi-stakeholder meeting in Paris
4 Contents
This report has been made possible through invaluable input and support provided by many
institutions and individuals. Many thanks to the authors of the report Angela Plott and Michael Crye,
ICCL; Martin Brackenbury, IFTO; Michelle Fawcett and Elizabeth Carroll-Simon, IH&RA; Rebecca
Bloom and Graham Wason,WTTC; editor Hazel Hamelin; Steering Committee members:Martin
Brackenbury, IFTO; Michael Crye, ICCL; Elizabeth Carroll-Simon, IH&RA; Oliver Hillel UNEP;Yuri
Toroptsov, BEST; Graham Wason,WTTC; Eugenio Yunis,WTO/OMT; participants of the consultative
meeting on 3 October 2001 in Paris.
We would also like to thank UNEP for facilitating the process and providing extensive backgroundreferences.
As well as,
Business Enterprises for Sustainable Travel/The Conference Board
(http://www.sustainabletravel.org), a leading source of knowledge on
innovative travel industry practices that advance community, business
and travellers interests.
The Tour Operators Initiative (http://www.toinitiative.org), a network
of tour operators that have joined forces to improve their practices, aswell as raise the awareness of the industry
World Tourism Organization (http://www.world-tourism.org), a global
forum for tourism policy issues and a practical source of tourism
know-how.
Acknowledgements
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Annexe 10 7574 Annexe 9
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new systems and associated technology will beincluded in the attachment as a revision.
ICCL and its Environmental Committee experts
will work with the United States Coast Guard,
the United States Environmental Protection
Agency and other appropriate agencies to
further implement this standard and the above
commitments.
Annexe 10:Open for dialogueList of delegates who attended 3October 2001 multi-stakeholdermeeting in Paris- Dirk Belau Hotels,catering and tourism
specialist, International Labour Organization
(ILO)
- Rebecca Bloom Project Manager,WTTC
- Martin Brackenbury President, IFTO (via
conference call)- Giulia Carbone Associate Programme
Officer, UNEP
- Elizabeth Carroll-Simon Director of
Industry Affairs, IH&RA
- Michael Crye President,ICCL (via
conference call)
- Patrick Dalban-Moreynas, International
Union of Food, Agricultural,Hotel,
Restaurant, Catering,Tobacco and Allied
WorkersAssociation
- Graham Gordon, public policy officer,Tearfund, provided input to the report, but
was unable to attend the workshop.
- Oliver Hillel Tourism Programme
Coordinator, UNEP
- Jan Jackson, chairman (via conference
call) of the Initiative Tour Operators
Initiative (TOI)
- Frans de Man, Northern Tourism NGO
Caucus, UNCSD
- Angela Plott Vice President,ICCL (via
conference call)
- Nicola Pogson Director of Programme
Development, IH&RA
- Nina Rao,Southern Tourism NGO Caucus,
UNCSD
- Yuri Toroptsov Business Enterprises for
Sustainable Travel/The Conference Board
- Graham Wason Vice President Strategy
and Development,WTTC
- Justin Woolford,Tourism,Business &
Consumption Unit,WWF-UK
- Eugenio Yunis, head of Sustainable
Development of Tourism,WTO
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