Download - How to fix your intranet
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Four Principles for Fixing Your Broken Organization
based on AIIM keynote from Christian Finn @cfinn
Peter Reiser Social Business Evangelist Oracle [email protected] @peterreiser
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Does Your Intranet Feel Like This?
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Does Your Workplace Look Like This?
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Which Side Best Represents How Work
… Gets Done In Your Organization?
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Work Shouldn’t Feel This Way
Frustration Anger Despair
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Source: Gallup Management Journal, http://gmj.gallup.com/content/24880/gallup-study-engaged-employees-inspire-company.aspx
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Source: Gallup Management Journal, http://gmj.gallup.com/content/24880/gallup-study-engaged-employees-inspire-company.aspx
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51% Increased chance of mobile sales
19% Higher operating income
The Value of Engagement 26% Higher productivity
23% Greater customer value
$100B Valuation for Facebook
9.3% Higher shareholder returns
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Fix #1: Socialize Your Intranet Usher in The Age of the E2E Portal
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Fix #2: Mobilize Your Content The Post-PC Workforce Needs A Post-PC Workplace
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Medtronic iPad Solutions
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Medtronic iPad SolutionsSolutions
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Medtronic iPad Solutions Solutions
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Enter&Lead& Opp’t’y& Quote& Sale& Invoice&Qualified?& Closed?&
The&CRM&&&ERP&View&of&the&World&
A Reality Check
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The&Sales&Team’s&View&of&The&World&&
Enter&Lead& Opp’t’y& Bid& Sale& Invoice&Qualified?& Closed?&
Listen&to&Customer&
Verify&with&Engineering&
Price&Bid&
Create&PresentaHon&
Approve&with&Manager&
Sell&to&Customer&
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Fix #3: Conversationalize Your Processes Collaboration in Context Accelerates Success
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Fix #4: Build vibrant communities Add&Social&Value&models&to&drive&Social&AdopHon&
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FiveKeys for Success
• Solve a clear business problem (one that users feel) – And market your solution in those terms
• Connect people to create fuzzy logic magic • Enroll executives to change the workstyle • Build trust by taking smart risks • Participation > ROI