Transcript
Page 1: Google Analytics: Enhanced Ecommerce Tracking

Quelle

Google Analytics Enhanced Ecommerce TrackingMarkus Vollmert, luna-park GmbH - Kölner Web Analytics Treff 25.06.2014

Page 2: Google Analytics: Enhanced Ecommerce Tracking

Conversions messen ist wie Tore

– ohne das Spielfeld zu sehen

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Conversions betrachten du sollst? Oder?

3%

97%

Conversions

Non-Conversions

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Ecommerce Customer Journey

Produkt

Details

in

Waren

korb

Checkout BezahlenRück

vergütung

Re

marketing

Toplisten

Suche

Werbung

Stöbern

Bisheriges

Ecommerce

Tracking

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Google Analytics Datenmodell

Plattform

Page (hostname, request_uri, page_title, …)

AppInfo (app_name, app_version)

ScreenInfo (screen)

PAGE EVENT

category

action

label

TRANS

id

revenue

tax

SOCIAL

network

action

contentid

SCREEN

Allgemeine

Daten

HIT TYPE

speziellere

Daten

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Google Analytics Datenmodell neu

Plattform

Page (hostname, request_uri, page_title, …)

AppInfo (app_name, app_version)

ScreenInfo (screen)

ProductCollection

PAGE EVENT

category

action

label

TRANS

id

revenue

tax

SOCIAL

network

action

contentid

SCREEN

Allgemeine

Daten

HIT TYPE

speziellere

Daten

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Neue Datentypen und Aktionen

• Produktansichten (einzeln oder Liste)

• Produktdetails

• Hinzufügen und Entfernen vom Warenkorb

• Checkout begonnen

• Kauf

• Rückvergütung

• Interne Promotion

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Produktlisten

zum Produkt

zum Produkt

zum Produkt

zum Produkt zum Produkt

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Einblendung eines Produkts

ga('ec:addImpression', {

'id': 'P12345', // Product ID (string).

'name': 'Android Warhol T-Shirt', // Product name (string).

'category': 'Apparel/T-Shirts', // Product category (string).

'brand': 'Google', // Product brand (string).

'variant': 'Black', // Product variant (string).

'list': 'Search Results', // Product list (string).

'position': 1, // Product position (number).

'dimension1': 'Member' // Custom dimension (string).

});

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Produktdetailansicht

Zum Warenkorb

hinzufügen

Produkt

empfehlungen

Produkt

empfehlungen

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Detailansicht eines Produkts// The impression from a Related Products section.

ga('ec:addImpression', {

'id': 'P12345', // Product ID (string).

'name': 'Android Warhol T-Shirt', // Product name (string).

'category': 'Apparel/T-Shirts', // Product category (string).

'brand': 'Google', // Product brand (string).

'variant': 'Black', // Product variant (string).

'list': 'Related Products', // Product list (string).

'position': 1, // Product position (number).

});

// The product being viewed.

ga('ec:addProduct', {

'id': 'P12345', // Product ID (string).

'name': 'Android Warhol T-Shirt', // Product name (string).

'category': 'Apparel', // Product category (string).

'brand': 'Google', // Product brand (string).

'variant': 'Black', // Product variant (string).

'position': 1, // Product position (number).

});

ga('ec:setAction', 'detail'); // Detail action.

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Checkout Seite

Warenkorb

bearbeiten

Step Bezahldaten

eingeben

Bestellung

absenden

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Product & Action

ga('ec:addProduct', {

'id': 'P12345', // Product ID (string).

'name': 'Android Warhol T-Shirt', // Product name (string).

'category': 'Apparel', // Product category (string).

'brand': 'Google', // Product brand (string).

'variant': 'Black', // Product variant (string).

'position': 1, // Product position (number).

'dimension1': 'Member' // Custom dimension (string).

});

ga('ec:setAction', 'checkout', // checkout action.

);

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Bestellbestätigung = Transaktion

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Kauf (Transaktion)

ga('ec:addProduct', {

'id': 'P12345', // Product ID (string).

'name': 'Android Warhol T-Shirt', // Product name (string).

'category': 'Apparel', // Product category (string).

'brand': 'Google', // Product brand (string).

'variant': 'black', // Product variant (string).

'price': '29.20', // Product price (currency).

'coupon': 'APPARELSALE', // Product coupon (string).

'quantity': 1 // Product quantity (number).

});

ga('ec:setAction', 'purchase', {

'id': 'T12345', // (Required) Transaction id (string).

'affiliation': 'Google Store', // Affiliation (string).

'revenue': '37.39', // Revenue (currency).

'tax': '2.85', // Tax (currency).

'shipping': '5.34', // Shipping (currency).

'coupon': 'SUMMER2013' // Transaction coupon (string).

});

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Google Analytics Trichter

Käufer unterteilen

segmentierbar Frei definierte

Segmente

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Trichter nach Kaufphase

Stationen nach

Käuferverhalten

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Segment aus Trichter erstellen

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Trichtersegment analysieren

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Enhanced Ecommerce aktivieren

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Einsatz von Enhanced Ecommerce

• Sollte nicht mit dem klassischen Ecommerce Tracking

kombiniert werden – entweder-oder

• Funktioniert nur mit Universal Analytics

• Muss im Backend aktiviert werden

• Wird mit dem nächsten Pageview oder Event übertragen

• Kann mit dem Google Tag Manager genutzt werden

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Bonus: Importer für Produktdaten

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Google Analytics Academy

http://goo.gl/48vpUj

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Quelle

Danke!

Markus Vollmert

[email protected]

luna-park Köln

www.luna-park.de


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