Download - Generic Resume - General Use
Shelby [email protected]
2803 Second Street, Monroe, MI 48162(734) 625-8309
To Whom It May Concern:
I am pleased to submit my resume for a position with your team. Given my background in, and talent for customer care, I feel I would make a positive impact with this company.
I have recently move cities and I am looking to bring my 3 years of experience to some place closer to home. My customer service work experience makes me an excellent candidate for a position amongst your staff. I have worked in multiple customer-service based positions in different environments that have given me the ability and knowledge to deliver quality service as a member of your team.
The attached resume provides further details about how my qualification and background are a match for your establishment’s needs. I welcome the opportunity to further discuss how I can apply my strengths during an interview process.
Sincerely,
Shelby Pratt
Shelby [email protected]
2803 Second Street, Monroe, MI 48162(734) 625-8309
QUALIFICATIONS
Excellent written and spoken communication with strong customer service skills. Friendly and professional telephone and in-person manner with the ability to adapt to different guests. The ability to stay calm under pressure and look after several things at once. Proficient in use of computerized technology. Goal-oriented and focused on productivity while being punctual.
SKILLS & EXPERIENCE
SUPERVISORY / MANAGEMENT Excellent communication skills both written and oral Able to conduct professional meetings Multitasking – Can handle many assignments at once Accuracy and punctuality Critical thinking, decision making and problem solving skills Ability to prioritize independently Responsible for training of new staff, and keeping older staff up-to-date
RETAIL SALES ASSOCIATE
Cash-Handling Accuracy Credit Card Transactions Customer Service Excellence Multi-Tasker
BARISTA
Maintain clean and organized workspace Adaptability with any situation Worked with small groups between 2 and 5 Inventory management, as well as managing orders and deliveries
EMPLOYEMNT HISTORY
Taco Bell: Crew Member – Flat Rock, MI | April 2013 - April 2014
Dominic’s Pizza: Delivery – Rockwood, MI | May 2014 - June 2014 (briefly covered maternity leave for a friend)
Spirit Halloween: Seasonal Sales Associate – Monroe, MI | Sept. 2014 – Nov. 2014
Bath & Body Works: Seasonal Sales Associate – Monroe, MI | Oct. 2014 – Dec. 2014
Tim Horton’s: Barista/Team Member – Flat Rock, MI | July 2015 – March 2016
Biggby Coffee: Trainer/Supervisor/Barista – Flat Rock, MI | March 2016 – Present
EDUCATION
High School Diploma: Gibraltar Carlson | Class of 2014
College: MonroeCCC – Current, General Classes, will start RN program | 3.35 GPA
Shelby [email protected]
2803 Second Street, Monroe, MI 48162(734) 625-8309
REFERENCES
Hailey Purvins | Taco Bell Supervisor | (734) 626-0869
Chantelle Borowski | Dominic’s Pizza Rockwood | (734) 749-4214
Nikki or Michelle | Bath & Body Works | (734) 457-5997
Heather Zimmer | Spirit Halloween Supervisor | (734) 654-2532
Rebecca Ramirez | Tim Horton’s Supervisor | (734) 795-0156
Megan Schouster | Tim Horton’s Coworker | (734) 775-8061
Diane Parker | Biggby Coffee – Flat Rock Owner | (248) 703-5452
Shelby [email protected]
2803 Second Street, Monroe, MI 48162(734) 625-8309
FALL 2016 SCHOOL SCHEDULE (through Dec 12, 2016)
Monday – class 11a-12:20p
Tuesday – class 2p-3:20p
Wednesday – 11a-12:20p
Thursday – 2p-3:20p
Friday – any
Saturday – any
Sunday – any