Generic Resume - General Use

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Post on 07-Jan-2017

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Shelby Prattshelbybugg@aol.com2803 Second Street, Monroe, MI 48162(734) 625-8309

To Whom It May Concern:

I am pleased to submit my resume for a position with your team. Given my background in, and talent for customer care, I feel I would make a positive impact with this company.I have recently move cities and I am looking to bring my 3 years of experience to some place closer to home. My customer service work experience makes me an excellent candidate for a position amongst your staff. I have worked in multiple customer-service based positions in different environments that have given me the ability and knowledge to deliver quality service as a member of your team.The attached resume provides further details about how my qualification and background are a match for your establishments needs. I welcome the opportunity to further discuss how I can apply my strengths during an interview process.

Sincerely,

Shelby Pratt

QUALIFICATIONS Excellent written and spoken communication with strong customer service skills. Friendly and professional telephone and in-person manner with the ability to adapt to different guests. The ability to stay calm under pressure and look after several things at once. Proficient in use of computerized technology. Goal-oriented and focused on productivity while being punctual.SKILLS & EXPERIENCESUPERVISORY / MANAGEMENT Excellent communication skills both written and oral Able to conduct professional meetings Multitasking Can handle many assignments at once Accuracy and punctuality Critical thinking, decision making and problem solving skills Ability to prioritize independently Responsible for training of new staff, and keeping older staff up-to-dateRETAIL SALES ASSOCIATE Cash-Handling Accuracy Credit Card Transactions Customer Service Excellence Multi-TaskerBARISTA Maintain clean and organized workspace Adaptability with any situation Worked with small groups between 2 and 5 Inventory management, as well as managing orders and deliveriesEMPLOYEMNT HISTORYTaco Bell: Crew Member Flat Rock, MI | April 2013 - April 2014Dominics Pizza: Delivery Rockwood, MI | May 2014 - June 2014 (briefly covered maternity leave for a friend)Spirit Halloween: Seasonal Sales Associate Monroe, MI | Sept. 2014 Nov. 2014Bath & Body Works: Seasonal Sales Associate Monroe, MI | Oct. 2014 Dec. 2014Tim Hortons: Barista/Team Member Flat Rock, MI | July 2015 March 2016Biggby Coffee: Trainer/Supervisor/Barista Flat Rock, MI | March 2016 PresentEDUCATIONHigh School Diploma: Gibraltar Carlson | Class of 2014College: MonroeCCC Current, General Classes, will start RN program | 3.35 GPA

REFERENCES

Hailey Purvins | Taco Bell Supervisor | (734) 626-0869Chantelle Borowski | Dominics Pizza Rockwood | (734) 749-4214Nikki or Michelle | Bath & Body Works | (734) 457-5997Heather Zimmer | Spirit Halloween Supervisor | (734) 654-2532Rebecca Ramirez | Tim Hortons Supervisor | (734) 795-0156Megan Schouster | Tim Hortons Coworker | (734) 775-8061Diane Parker | Biggby Coffee Flat Rock Owner | (248) 703-5452

FALL 2016 SCHOOL SCHEDULE (through Dec 12, 2016)

Monday class 11a-12:20p

Tuesday class 2p-3:20p

Wednesday 11a-12:20p

Thursday 2p-3:20p

Friday any

Saturday any

Sunday any