Download - Empathy as a pedagogical strategy
Empathy as a pedagogicalstrategy
within the context of online teaching and learning
By Mirei l le Hamel - [email protected]
On- l ine teacher at Un iv er s i ty of A lber ta (Campus Sa in t -Jean)
I ns t ruct iona l Des igner fo r on l ine cour ses and t ra in ing
FESTIVAL OF TEACHING AND LEARNING 2021 - PRESENTATION ON EMPATHY BY
MIREILLE HAMEL
Intention of the presentation
•Bring awareness and validate knowledge
• Sense of belonging
FESTIVAL OF TEACHING AND LEARNING 2021 - PRESENTATION ON EMPATHY BY
MIREILLE HAMEL
Objectives
1. Define empathy in the context of online teaching and learning
2. Identify impacts of implementation of empatheticculture online
3. Introduce strategies for designing an empatheticculture
FESTIVAL OF TEACHING AND LEARNING 2021 - PRESENTATION ON EMPATHY BY
MIREILLE HAMEL
A Vision of Education Based on the Delors Report
Integrated approach of lifelong learning and…
•Learning to know
•Learning to do
•Learning to be
•Learning to live together
(Jacques Delors, 1996)
FESTIVAL OF TEACHING AND LEARNING 2021 - PRESENTATION ON EMPATHY BY
MIREILLE HAMEL
Definition of Empathy
What are the components of empathy?
?FESTIVAL OF TEACHING AND LEARNING 2021 - PRESENTATION ON EMPATHY BY
MIREILLE HAMEL
Definition of empathy
First, there is the emotional dimension, one can relate to the experience of another. It is
about being aware of, being sensitive to the feelings, thoughts, and experience of
another.
The second is the cognitive dimension, one can analyze and try to understand the
experience of another. It is the action of understanding.
FESTIVAL OF TEACHING AND LEARNING 2021 - PRESENTATION ON EMPATHY BY
MIREILLE HAMEL
(Merriam-Webster dictionnary )
Sympathy implies sharing the feeling, of another, it refers to capacity to share the
emotion. Empathy refers to the capacity to imagine the emotion of another
person without actually having the same emotion.
Compassion implies a desire to alleviate another person’s distress. There is an
understanding but also a desire to mitigate the pain of another.
Empathy, Sympathy, Compassion
FESTIVAL OF TEACHING AND LEARNING 2021 - PRESENTATION ON EMPATHY BY
MIREILLE HAMEL
Empathy“ Empathy includes both, our ability to relate emotionally and the subtlety of our
contextual analysis in order to help understand the other. “
(Poirier, 2013)
FESTIVAL OF TEACHING AND LEARNING 2021 - PRESENTATION ON EMPATHY BY
MIREILLE HAMEL
Pedagogy of Empathy
Effective Teaching
1. Expertise
2. Clarity
3. Enthusiasm
4. Empathy
(Wlodkowski, 2008)
FESTIVAL OF TEACHING AND LEARNING 2021 - PRESENTATION ON EMPATHY BY
MIREILLE HAMEL
Pedagogy of Empathy
Research shows that Intentional cognitive empathy contributes to:
1. Foster a sense of belonging
2. Motivate and engage students
3. Promote academic success
(Holmberg, 2003)
FESTIVAL OF TEACHING AND LEARNING 2021 - PRESENTATION ON EMPATHY BY
MIREILLE HAMEL
Context of Distance Learning
How is the context of online teaching and learning favorable to empathy?
?FESTIVAL OF TEACHING AND LEARNING 2021 - PRESENTATION ON EMPATHY BY
MIREILLE HAMEL
Context of Distance Learning Students
Students who chose to learn online often have the following profile:
1. Autonomous
2. Self-motivated
3. In control of their learning
4. Consult teachers and peers when need for clarification or validation
FESTIVAL OF TEACHING AND LEARNING 2021 - PRESENTATION ON EMPATHY BY
MIREILLE HAMEL
Benefits of Empathy
Who benefits from empathy online? How?
?FESTIVAL OF TEACHING AND LEARNING 2021 - PRESENTATION ON EMPATHY BY
MIREILLE HAMEL
Student EngagementStudent engagement and academic success
Safety net Risk taking
FESTIVAL OF TEACHING AND LEARNING 2021 - PRESENTATION ON EMPATHY BY
MIREILLE HAMEL
Student EngagementStudent engagement and academic success
Empathetic community mutual support
FESTIVAL OF TEACHING AND LEARNING 2021 - PRESENTATION ON EMPATHY BY
MIREILLE HAMEL
Student EngagementStudent engagement and academic success
Sense of belonging break feeling of isolation and stress
FESTIVAL OF TEACHING AND LEARNING 2021 - PRESENTATION ON EMPATHY BY
MIREILLE HAMEL
Benefits of Empathy
Reduction of stress!? How does that work?
?FESTIVAL OF TEACHING AND LEARNING 2021 - PRESENTATION ON EMPATHY BY
MIREILLE HAMEL
Neuropsychological Benefits of Practicing Empathy
FESTIVAL OF TEACHING AND LEARNING 2021 - PRESENTATION ON EMPATHY BY
MIREILLE HAMEL
Empathy and Stress
“It is proven that when a person feels understood and connected to
another human, their brain will produce oxytocine, the calming
hormone. “
(Ciaramicoli, 2016)
FESTIVAL OF TEACHING AND LEARNING 2021 - PRESENTATION ON EMPATHY BY
MIREILLE HAMEL
Empathy and Stress
• Mental clarity
• Perspective and mental interpretation
• Remove biases and prejudices
FESTIVAL OF TEACHING AND LEARNING 2021 - PRESENTATION ON EMPATHY BY
MIREILLE HAMEL
Empathy and Stress
“ Neuropsychological impacts of practicing
empathy has a double effect: it allows to
reduce stress production on the person
receiving empathetic ear as well as the
person being empathetic.“
(Ciaramicoli, 2016)
FESTIVAL OF TEACHING AND LEARNING 2021 - PRESENTATION ON EMPATHY BY
MIREILLE HAMEL
Negative Stress
• Distortion of cognitive capacities
• Tendency to generalize
• Tendency to assume that our point of view prevails
or that it is necessarily the same as others
• Tendency of thinking in terms of us versus them
FESTIVAL OF TEACHING AND LEARNING 2021 - PRESENTATION ON EMPATHY BY
MIREILLE HAMEL
Negative stress and strong emotions activate the
production of cortisol with such consequences as:
Positive or Negative Stress
What about motivational stress? The one that pushes us into action? The
same one that fuels the push to hand in work at the last minute?
?FESTIVAL OF TEACHING AND LEARNING 2021 - PRESENTATION ON EMPATHY BY
MIREILLE HAMEL
Positive or Negative Stress
There are two types of stress:
• occasional stress
• chronic stress
“ If occasional stress can contribute to creating a stimulus, chronical stress is
proven to be counter-productive in terms of learning. “
(Favre, 2016)
FESTIVAL OF TEACHING AND LEARNING 2021 - PRESENTATION ON EMPATHY BY
MIREILLE HAMEL
Practical Strategies and Approach
How can teachers teach empathy online?
?FESTIVAL OF TEACHING AND LEARNING 2021 - PRESENTATION ON EMPATHY BY
MIREILLE HAMEL
Empathetic Culture
Stress reduction
Sense of belonging and engagement
Increasedacademic
results
As a student,
I feel less
stressed
As a teacher, I
feel less stressed
I feel
motivated
This is MY
online
community
I belong
in this
group
FESTIVAL OF TEACHING AND LEARNING 2021 - PRESENTATION ON EMPATHY BY
MIREILLE HAMEL
Strategies for Designing an Empathetic Culture
State the purpose and intention: state the purpose of the course from a practical
point.
Develop a positive outlook: create a favorable approach to new learnings with
inclusion of personal choices.
Increase meaning to the topic by creating opportunities to include values and
perspectives from the students in order to push reflection further.
Validate individual contributions and support the importance of cultural diversity.
FESTIVAL OF TEACHING AND LEARNING 2021 - PRESENTATION ON EMPATHY BY
MIREILLE HAMEL
Empathetic Culture
“Empathy needs
validation,
a tolerance for failure
boundaries.”
FESTIVAL OF TEACHING AND LEARNING 2021 - PRESENTATION ON EMPATHY BY
MIREILLE HAMEL
(Brown, 2019)
Reflexive Approach
“Reflexive approach allows a step back in the midst of multiple decisions that we
all need to take each day. Because of the world complexity and constant
changes, we have often developed reflexes that are not always the best answer
to situations. Online teaching and learning allows that opportunity which is to
take a step back in our interventions.”
(Lecours, 2018)
FESTIVAL OF TEACHING AND LEARNING 2021 - PRESENTATION ON EMPATHY BY
MIREILLE HAMEL
Reflexive Approach
1. Trigger event
2. Investigation and observation
(Analyze)
3. Reconceptualisation (Perspective)
4. Response (Approach)
(Lecours, 2018)
FESTIVAL OF TEACHING AND LEARNING 2021 - PRESENTATION ON EMPATHY BY
MIREILLE HAMEL
Investigation
ResponsePerspective
Trigger event
Comments and discussion
Thank you very much for your attention!
Mireille Hamel - [email protected]
FESTIVAL OF TEACHING AND LEARNING 2021 - PRESENTATION ON EMPATHY BY
MIREILLE HAMEL
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Carnegie Mellon University Myself Values exercise adapted from Taproot.
Guiding Principles for a Reflexive Approach to Teaching Organisation Studies
file:///C:/Users/Mireille/Documents/Empathie/Workshop-
%20Empahty%20online,%20who%20cares%202020/Day%202/Additional%20resources/Guiding
%20principles%20for%20a%20reflexive%20approach%20to%20teaching%20organisation%20stu
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file:///C:/Users/Mireille/Documents/Empathie/Workshop-
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FESTIVAL OF TEACHING AND LEARNING 2021 - PRESENTATION ON EMPATHY BY
MIREILLE HAMEL