![Page 1: Designing Interaction Experiences Ellen D. Wagner, Ph.D. Director, Global Higher Education Macromedia, Inc](https://reader035.vdocuments.site/reader035/viewer/2022070323/56649d9e5503460f94a88cc9/html5/thumbnails/1.jpg)
Designing Interaction Experiences
Ellen D. Wagner, Ph.D.Director, Global Higher EducationMacromedia, Inc.
![Page 2: Designing Interaction Experiences Ellen D. Wagner, Ph.D. Director, Global Higher Education Macromedia, Inc](https://reader035.vdocuments.site/reader035/viewer/2022070323/56649d9e5503460f94a88cc9/html5/thumbnails/2.jpg)
This work is licensed under the Creative Commons Attribution-ShareAlike License.
Attribution. The licensor permits others to copy, distribute, display, and perform the work. In return, licensees must give the original author credit.
Share Alike. The licensor permits others to distribute derivative works under a license identical to the one that governs the licensor's work.
To view a copy of this license, visit http://creativecommons.org/licenses/by-sa/1.0
![Page 3: Designing Interaction Experiences Ellen D. Wagner, Ph.D. Director, Global Higher Education Macromedia, Inc](https://reader035.vdocuments.site/reader035/viewer/2022070323/56649d9e5503460f94a88cc9/html5/thumbnails/3.jpg)
DESCRIPTION
This session presents a brief overview of variables affecting interaction and proposes an environmental model for consideration.
It offers suggestions for creating interaction experiences that are empirically based and focuses on maximizing learning outcomes.
![Page 4: Designing Interaction Experiences Ellen D. Wagner, Ph.D. Director, Global Higher Education Macromedia, Inc](https://reader035.vdocuments.site/reader035/viewer/2022070323/56649d9e5503460f94a88cc9/html5/thumbnails/4.jpg)
RATIONALE
Interaction is the most debated construct in the world of technology mediated learning design and development.
In these settings, interaction is the defining attribute of the quality and value
Interactivity (equated with interaction) is the most expensive component of a technology mediated learning design.
![Page 5: Designing Interaction Experiences Ellen D. Wagner, Ph.D. Director, Global Higher Education Macromedia, Inc](https://reader035.vdocuments.site/reader035/viewer/2022070323/56649d9e5503460f94a88cc9/html5/thumbnails/5.jpg)
THE EVOLVING INTERACTION LANDSCAPE
THEORIES (learning, pedagogy,
communication)PERFORMANCE MANAGEMENT
(instructional design, performance support)
EXPERIENCE(technology, tools,
connectivity)
![Page 6: Designing Interaction Experiences Ellen D. Wagner, Ph.D. Director, Global Higher Education Macromedia, Inc](https://reader035.vdocuments.site/reader035/viewer/2022070323/56649d9e5503460f94a88cc9/html5/thumbnails/6.jpg)
BUT WAIT! WE HAVEN’T DEFINED IT YET…
Interactions are reciprocal events that require at least two objects and two actions.
Interactions occur when the objects and events mutually influence one another.
Wagner, E.D. (1994)
![Page 7: Designing Interaction Experiences Ellen D. Wagner, Ph.D. Director, Global Higher Education Macromedia, Inc](https://reader035.vdocuments.site/reader035/viewer/2022070323/56649d9e5503460f94a88cc9/html5/thumbnails/7.jpg)
INTERACTION AS TRANSACTION
Education offers a continuum of transactions from less distance, where there is greater interaction and less structure, to more distance, where there may be less interaction and more structure.
McIsaac, M. and Gunawardena, C. 1996
![Page 8: Designing Interaction Experiences Ellen D. Wagner, Ph.D. Director, Global Higher Education Macromedia, Inc](https://reader035.vdocuments.site/reader035/viewer/2022070323/56649d9e5503460f94a88cc9/html5/thumbnails/8.jpg)
THEORY OF TRANSACTIONAL DISTANCE (Moore)*
A pedagogical theory that examines the effect that distance has on instruction and learning. It focused on shifts in understanding and perception
created by the separation of teachers and learners Primary variables are structure (course design) and
dialogue (communication between instructors and learners during implementation)
Distance is a concept defined in the relationship between structure and dialogue
*cited in Moore, M.G. and Kearsley, G. 1995
![Page 9: Designing Interaction Experiences Ellen D. Wagner, Ph.D. Director, Global Higher Education Macromedia, Inc](https://reader035.vdocuments.site/reader035/viewer/2022070323/56649d9e5503460f94a88cc9/html5/thumbnails/9.jpg)
TRANSACTIONAL DISTANCE THEORY, EXTENDED
Jung’s (2001) extension of Moore’s theory included: Infrastructure - content expandability, content
adaptability, visual layout Dialogue - academic interaction, collaborative
interaction, interpersonal interaction Learner collaboration – The degree and
quality of engagement with others Learner autonomy – The degree and quality of
independence
![Page 10: Designing Interaction Experiences Ellen D. Wagner, Ph.D. Director, Global Higher Education Macromedia, Inc](https://reader035.vdocuments.site/reader035/viewer/2022070323/56649d9e5503460f94a88cc9/html5/thumbnails/10.jpg)
TYPES OF INTERACTION
Learner-Instructor: dialogue between the learner and instructor
Learner-Learner: the dialogue between/among students
Learner-Content: The materials a learner needs to interact with to extend understanding
Learner-Interface: The learner’s ability to use the communication medium facilitating the online course
Hillman, Willis and Gunawardena, 1994Moore, 1989
![Page 11: Designing Interaction Experiences Ellen D. Wagner, Ph.D. Director, Global Higher Education Macromedia, Inc](https://reader035.vdocuments.site/reader035/viewer/2022070323/56649d9e5503460f94a88cc9/html5/thumbnails/11.jpg)
SOCIAL PRESENCE
(Social) presence refers to the degree to which an individual feels or is seen as real by colleagues working in an online context.
When a learner has a higher degree of social presence they are more likely to feel connected to the group, which in turn leads to greater satisfaction and reduces the likelihood that the learner will leave the environment.
(Moller, 1998)
![Page 12: Designing Interaction Experiences Ellen D. Wagner, Ph.D. Director, Global Higher Education Macromedia, Inc](https://reader035.vdocuments.site/reader035/viewer/2022070323/56649d9e5503460f94a88cc9/html5/thumbnails/12.jpg)
PERCEPTIONS OF PRESENCE
Audio feedback is one of the most important features for engendering a sense of presence
Ease of navigation within a virtual environment impact perceptions of presence
Jelfs and Whitelock (2000)
![Page 13: Designing Interaction Experiences Ellen D. Wagner, Ph.D. Director, Global Higher Education Macromedia, Inc](https://reader035.vdocuments.site/reader035/viewer/2022070323/56649d9e5503460f94a88cc9/html5/thumbnails/13.jpg)
TRANSFORMING THE LEARNER-CENTERED EXPERIENCE
Ownership
Engagement
Social
Contextual
Active
DEEPER LEARNING
REQUIRES
ENCOURAGESIS
IS
IS
www.west.asu.edu/nlii/learning.htm
![Page 14: Designing Interaction Experiences Ellen D. Wagner, Ph.D. Director, Global Higher Education Macromedia, Inc](https://reader035.vdocuments.site/reader035/viewer/2022070323/56649d9e5503460f94a88cc9/html5/thumbnails/14.jpg)
STEP BY STEP LEARNING DESIGNS
Simple ComplexLEARNING TASK
TIM
E O
N L
EA
RN
ING
TA
SK
Low
HighDEEPER
LEARNING
DECISION SUPPORT
PERFORMANCE SUPPORT
COMPETENCY BASED LEARNING
MASTERY LEARNING
![Page 15: Designing Interaction Experiences Ellen D. Wagner, Ph.D. Director, Global Higher Education Macromedia, Inc](https://reader035.vdocuments.site/reader035/viewer/2022070323/56649d9e5503460f94a88cc9/html5/thumbnails/15.jpg)
INTERACTION OUTCOMES
Participation
Communication
Engagement
Feedback
Elaboration
Motivation
Negotiation
Teambuilding
Discovery
Exploration
Clarification
Closure
Wagner, E.D. (1999)
![Page 16: Designing Interaction Experiences Ellen D. Wagner, Ph.D. Director, Global Higher Education Macromedia, Inc](https://reader035.vdocuments.site/reader035/viewer/2022070323/56649d9e5503460f94a88cc9/html5/thumbnails/16.jpg)
Macromedia imagines a world where every digital interaction – whether in the living room, the office, the beach or the car – is a smart, simple efficient and engaging experience.
Where the true capabilities of digital experiences emanate fromevery interface.
![Page 17: Designing Interaction Experiences Ellen D. Wagner, Ph.D. Director, Global Higher Education Macromedia, Inc](https://reader035.vdocuments.site/reader035/viewer/2022070323/56649d9e5503460f94a88cc9/html5/thumbnails/17.jpg)
ACTIONINTERACTIVE EXPERIENCE
![Page 18: Designing Interaction Experiences Ellen D. Wagner, Ph.D. Director, Global Higher Education Macromedia, Inc](https://reader035.vdocuments.site/reader035/viewer/2022070323/56649d9e5503460f94a88cc9/html5/thumbnails/18.jpg)
FROM READ ONLY TO READ / WRITE
![Page 19: Designing Interaction Experiences Ellen D. Wagner, Ph.D. Director, Global Higher Education Macromedia, Inc](https://reader035.vdocuments.site/reader035/viewer/2022070323/56649d9e5503460f94a88cc9/html5/thumbnails/19.jpg)
We are making experience better everywhere it goes.
FROM INFORMATION HUNTER / GATHERERTO INFORMATION FINDING YOU
![Page 20: Designing Interaction Experiences Ellen D. Wagner, Ph.D. Director, Global Higher Education Macromedia, Inc](https://reader035.vdocuments.site/reader035/viewer/2022070323/56649d9e5503460f94a88cc9/html5/thumbnails/20.jpg)
User visible experienceGoals, tasks, perspective
Look & feelBehavior and flowPractices & guidelines
Runtime
Rich client frameworkComponents, behaviors, Managers, languages
Server frameworkData management, experience metrics, Debugging, profiling, security
Shared objects
Rich Client
Server
Experience Received
Experience Created
Web servicesApp serversDBS
THE EXPERIENCE LAYER
![Page 21: Designing Interaction Experiences Ellen D. Wagner, Ph.D. Director, Global Higher Education Macromedia, Inc](https://reader035.vdocuments.site/reader035/viewer/2022070323/56649d9e5503460f94a88cc9/html5/thumbnails/21.jpg)
PEDAGOGY(Teaching
Design)
Com
mun
icat
e
(Learning) Content
Learning Theories
Instructional Theories
EPISTOMOLOGIES
ONTOLOGIES
TAXONOMIES
Ref
lect
Mot
iva
teINTERACTION OUTCOMES
METADATA
Learning Design
Eng
age
Par
ticip
ate C
lose
Cla
rify
Exp
lore
Dis
cove
r
The Experience Layer
AN ENVIRONMENTAL MODEL FOR CREATINGINTERACTIVE LEARNING EXPERIENCES
![Page 22: Designing Interaction Experiences Ellen D. Wagner, Ph.D. Director, Global Higher Education Macromedia, Inc](https://reader035.vdocuments.site/reader035/viewer/2022070323/56649d9e5503460f94a88cc9/html5/thumbnails/22.jpg)
![Page 23: Designing Interaction Experiences Ellen D. Wagner, Ph.D. Director, Global Higher Education Macromedia, Inc](https://reader035.vdocuments.site/reader035/viewer/2022070323/56649d9e5503460f94a88cc9/html5/thumbnails/23.jpg)
Thanks for joining me today.
For more information, including citations, please feel free to contact me:
+1.415.613.2690