Designing in the openHow sharing can make the world a better place
Designing in the open
Is the practice of sharing our work,
process, and design ideas with the public
Designing in the open matters
When you keep things to yourself, others
are left in the dark, and this is at the
expense of others and the overall good.
The Consumer Financial Protection Bureau
Why does it matter to us?
As a federal agency, our work belongs to the
American public.
How can one practice design in the open?
It depends…
Ways to design in the open
Sharing artifacts
Sharing bits and pieces
Sharing stories
Sharing alphas
Sharing tools
…and many more
Thanks, Brad
Towards designing in the open
Empathy
Collaboration
Transparency
Transparency // team
Empathy
Collaboration
Transparency
Team
Collaboration // users
Empathy
Collaboration
Transparency
Users
Empathy // community
Empathy
Collaboration
Transparency
Community
Towards designing in the open
Empathy
Collaboration
Transparency
Team
Community
Users
What if ___________?
Owning a home screenshot
Owning a Home: designing in the open how-to
1. We all got on the same page, about what designing in the open
meant, and how we could practice it
2. We wrote a proposal and documented all risks and advantages of
taking this approach
3. We started aligning our goals with the ones the developers sold the
Bureau on long ago
4. We got our product owner on board, and convinced her to become
an advocate for designing in the open
5. We had a plan to execute and began publishing/working in the
open as soon as we received approval
Owning a Home: designing in the open challenges
As a government agency the content that we publish has to be
accurate
There are a lot of moving parts, and a lot of fuzzy decisions on what
can be shared
It took us writing a proposal and documenting the whole process in
order to be allowed to design in the open
Lack of rules and process to follow
Design in the open benefits
Community engagement
Constructive feedback
Build interest
Iterative design
Communicate decisions
Commit to the project
Who is doing it?
