Designing in the open: How sharing can make the world a better place

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Post on 04-Jul-2015

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When a whole team can tackle a problem together, the solution is simply better. Even within a team, work often happens in silos that stifle other people's input from being incorporated at the most effective time. Sharing our work and our expertise with others allows for a greater cross-pollination of talent across a team, and allows everyone an opportunity to continue to grow and thrive. Collaborating with others can ultimately help save time, save money, and can even save lives (seriously). It also helps ensure there isn't a single point of success or failure, but rather a group mentality of ownership, which encourages the team to continue to grow, learn, and repeat their successes. When you tackle problems on your own, you become a resident expert, which is great you feel needed, you shine, and people rely on you. But what if there was a framework to successfully fulfill the need to feel needed while also sharing and collaborating with your team for the good of the projectand maybe the world? And ultimately for the good of ourselves.

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  • 1. Designing in the open How sharing can make the world a better place

2. Designing in the open Is the practice of sharing our work, process, and design ideas with the public 3. Designing in the open matters When you keep things to yourself, others are left in the dark, and this is at the expense of others and the overall good. 4. The Consumer Financial Protection Bureau 5. Why does it matter to us? As a federal agency, our work belongs to the American public. 6. How can one practice design in the open? 7. It depends 8. Ways to design in the open Sharing artifacts Sharing bits and pieces Sharing stories Sharing alphas Sharing tools and many more 9. Thanks, Brad 10. Towards designing in the open Empathy Collaboration Transparency 11. Transparency // team Empathy Collaboration Transparency Team 12. Collaboration // users Empathy Collaboration Transparency Users 13. Empathy // community Empathy Collaboration Transparency Community 14. Towards designing in the open Empathy Collaboration Transparency Team Community Users 15. What if ___________? 16. Owning a home screenshot 17. Owning a Home: designing in the open how-to 1. We all got on the same page, about what designing in the open meant, and how we could practice it 2. We wrote a proposal and documented all risks and advantages of taking this approach 3. We started aligning our goals with the ones the developers sold the Bureau on long ago 4. We got our product owner on board, and convinced her to become an advocate for designing in the open 5. We had a plan to execute and began publishing/working in the open as soon as we received approval 18. Owning a Home: designing in the open challenges As a government agency the content that we publish has to be accurate There are a lot of moving parts, and a lot of fuzzy decisions on what can be shared It took us writing a proposal and documenting the whole process in order to be allowed to design in the open Lack of rules and process to follow 19. Design in the open benefits Community engagement Constructive feedback Build interest Iterative design Communicate decisions Commit to the project 20. Who is doing it? 21. Thank you. @eduardoortiz eduardo@efortiz.com github.com/cfpb/owning-a-home