Download - Crisis Management Team Structure Training
Crisis Management Team Structure
NYCOffice
Incident Command System
Crisis Management Team Structure
Command Staff (CS)• CEO, COO, CIO, CFO, Chief Counsel, Human
Resources Chief, Communications ChiefManagement Staff (MS)• Executive Vice Presidents, Senior Vice
Presidents, Vice Presidents, Directors
Crisis Management Team Structure
Incident Commander (IC)• Standard Emergency Management Systems (SEMS)
and Incident Command Systems, (ICS) the best practices standards for emergency management and field operations, place the senior most responder as Incident Commander even if temporarily. This mitigates the risk of an unauthorized voice filling a vacuum until a suitable Incident Commander can be appointed by the Command Staff of the Crisis Management Team.
Crisis Management Team Structure
Deputies• Appointed by Incident Commander and responsible for
forming Emergency Response Teams.• Deputies should be prepared to step into the CS role. Each
company has their own management team structure, but according to the National Incident Management System the ICS organization comprises five major functional areas: command, operations, planning, logistics, and finance and administration. A sixth area, Communications may be added. Senior level managers should be recruited to represent their functional area.
Crisis Management Team Structure
Emergency Response Teams (ERT)• The make up of the various Emergency
Response Teams should include the personnel required to meet the risks uncovered through the Risk Assessment process. Some examples of the ERT and the personnel, regardless of rank within the organization, making up the teams may include:
Crisis Management Team Structure
Fire and Associated Perils • Facilities, Security, Human Resources, Risk
Management and other emergency response team members performing such emergency team functions as evacuation, headcounts and public announcements.
Crisis Management Team Structure
Business Refurbishers • Teams should include the appropriate IT, HR,
Payroll, Benefits, Finance, Operations personnel capable of bringing critical business functions back on line from remote sources even if there are no employees or systems left at the base location.
Crisis Management Team Structure
• Data Breach: Privacy Officer, Chief Counsel, Communications Chief, HR (if employee information has been breached), Business or Operational representative (if company information has been breached).
Enterprise Risk Management
• Team should include managers appointed by senior level officers that own the particular risk.
• This team, working internally and externally, does the work of: Risk Identification, analysis, evaluation, mitigation and monitoring.