Download - Creating Products That People Love
CREATING PRODUCTSTHAT PEOPLE LOVE
TOM NGUYEN, ADOBE / @TOMNG
HOWDY
1. FOCUS ON PEOPLE’S PROBLEMS2. SIMPLIFY
3. ITERATE QUICKLY
“ONE OF THE SIMPLEST, MOST CREATIVE, MOST JOYOUS
APPS EVER WRITTEN”–DAVID POGUE
1. FOCUS ON PEOPLE’S PROBLEMS
EVERY GREAT PRODUCT IS GREAT AT SOLVING A
PROBLEM FOR PEOPLE.
BUT WHO ARE WE HELPING?
WHO DO YOU TALK TO FIRST?
AN AVERAGE USER, RIGHT?
NOPE.
THE WORST THING:MOST PEOPLE ARE NICE
X + 1!I WOULD TOTALLY USE IT!
IT'S EASY TO GET PEOPLE TO TELL YOU“I'LL USE THAT IF YOU BUILD IT”
BUT IT’S ALMOST IMPOSSIBLE TO GET PEOPLE TO USE A NEW PRODUCT
JUST TO SOLVE A MINOR ANNOYANCE.
THERE’S A BETTER WAY
YOU LEARN MORE QUICKLY AT THE EXTREMES
STARTUPS?
STEP 1. TALK TO NONPROFITSSTEP 2. ???????????
STEP 3. PROFIT!!
YOU CAN’T TRUST WHAT PEOPLE SAY
(FOCUS GROUPS STINK)
BUT YOU CAN TRUST WHAT PEOPLE DO
HIGH NEED + LOW RESOURCES = WORKAROUNDS
WORKAROUNDSWHAT PEOPLE DO TELLS YOU MORE THAN
WHAT THEY SAY
WOOHOO!
WHY TELLS YOU MORE THAN WHAT
SO WHY WERE YOU WILLING TO SPEND $10K ON THOSE TWO MINUTE VIDEOS?
WHY IS YOUR BIGGEST SHOVEL TO GET TO DEEPER UNDERSTANDING
CUSTOMER SEGMENTSPEOPLE WITH LIMITED RESOURCES THAT
WANT TO PERSUADE, EXPLAIN, OR INSPIRE AUDIENCES EFFECTIVELY ONLINE.
PROBLEM
UNIQUE VALUE PROPOSITIONPUBLISH AN ENGAGING, IMPACTFUL
PERSUASIVE VIDEO THAT CAN BE EASILY SHARED IN 30 MINUTES
2. SIMPLIFY
PRACTICE RADICAL SIMPLICITY
1. IDENTIFY THE CONSTRAINTS2. DO THE DUMBEST THING THAT MIGHT
POSSIBLY WORK
CONSTRAINTS DRIVE CREATIVITY.
SO HOW DO WE TEST IT?
AN MVP BY ANY OTHER NAME…
MINIMUM VIABLE PRODUCT
TEST THE RESULT,NOT THE PRODUCT
FAKE IT BEFORE YOU MAKE IT
SHOW PEOPLE BEFORE YOU’RE PROUD
ALWAYS START BY CHEATING.
WE WERE WRONG
IT’S OK TO GET IT WRONGWHEN YOU CAN FIX IT FAST
SCAFFOLDING
3. ITERATE QUICKLYITERATION MAKES EVERYTHING BETTER
HELPING MILLIONS AND MILLIONS OF PEOPLE
1. FOCUS ON PEOPLE’S PROBLEMS2. SIMPLIFY
3. ITERATE QUICKLY
BUILD GREAT THINGS
THANK YOUSTAY IN TOUCH: @TOMNG