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04/11/2023 1
DIVERSIFY AND CREATE NEW REVENUE STREAMS WITH A L ITTLE HELP FROM YOUR FRIENDS
April 21, 2011
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04/11/2023 2
LET’S TALK FUNDRAISING
Guest:Amy BraitermanPrincipal Strategy ConsultantBlackbaud
Host:Kathryn HallInternet Solutions ConsultantBlackbaud
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04/11/2023 3
W HY S HOUL D I BE INT E RE S T E D IN P E E R-TO- P E E R F UNDRAIS ING?
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04/11/2023 4
HOW DOESN’T LOVE A BAKE SALE?
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IS P E E R TO P E E R F UNDRAIS ING J US T F OR RUN WAL K R IDE E V E NT ?
IS IT ONLY F OR HE ALT H CARE – ORGANIZ AT IONS S E E KING A CURE ?
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04/11/2023 6
RUNWALK RIDE
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ORGANIZATIONS UTILIZING P2P FUNDRAISING
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YOUR DONORS, YOUR VOLUNTEERS, YOUR ALUMNI, YOUR STUDENTS, YOUR GRATEFUL PATIENTS
Linkage• Direct, emotional
connection• Your mission serves
them
Interest• There is a demand• Want to match
passion with mission
Ability• Will give what they
can in time, treasure, or talent
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04/11/2023 9
W HAT ARE T HE COS T AS S OCIAT E D P 2 P F UNDRAIS ING?
ARE T HE Y ANY CHAL L E NGE S W IT H P 2 P F UNDRAIS ING?
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REVENUE AT LOW COST
• Staff ½ to 1 Full-time Employee• Online Fundraising Solution & Tools• Online transaction fees• Branded supplies (optional)
Resource Requirements
Comparing Costs to Other Fundraising Activities
Direct
Mail (acq
uisitions)
Galas/Benefits/
Specia
l Eve
nts
Traditional Fundraisin
g Event
Grant Seekin
g
Annual Fund (re
newals)
Planned Giving
Major Gifts/C
apital C
ampaigns
IFE Program
$0.00
$0.50
$1.00
$1.50 $1.50
$0.50 $0.30 $0.25 $0.25 $0.20 $0.15 $0.15
Average Costs Per Dollar Raised
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CHALLENGES OF PEER-TO-PEER FUNDRAISING PROGRAMS
• Budgeting Revenue
• Justification of Costs
• Supplies and Giveaways
• Positive Online User Experience
• Reputation/Brand Risk
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04/11/2023 12
W HAT ARE P E E R- TO- P E E R F UNDRAIS ING BE S T P RACT ICE S ?
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PEER-TO-PEER BEST PRACTICES
1. Ensure Organizational-wide Support
2. Encourage Online Use
3. Provide a ‘Hand Up’
4. Standardize Tracking and Reporting
5. Create a Recognition Program
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04/11/2023 14
W HAT DO M E AN BY E NS URING ORGANIZ AT ION W IDE S UP P ORT ?
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ENSURE ORGANIZATIONAL-WIDE SUPPORT
• Executive buy-in• Treat like major gift donors
Top-down and Part of the Culture
• Less affected by economic state• Low cost of fundraising• Expanded reach for the organization• Building stronger, more loyal supporters
Communicate the Performance and Benefits
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HOW DO I CRE AT E A P OS IT IV E ONL INE E X P E RIE NCE ?
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ENCOURAGE ONLINE USE
• Offer a positive online user experience• Include reading/e-signing an agreement of guidelines
Require Online Registration
• Efficient and reduces human error• Minimizes workload of IFE and organization
Consistent Data Collection is Important
• Ask for information, not money• Understand who and why• Offer opt-in/out option for further communication
Ask Participants to Encourage Online Donations
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More than $1.3 billion raised
37,000 events and counting
17M participants
31M donors
Easy to use tools to make the fundraising
experience fun!
Social Media
Mobile
Average participant sends: 27 emails
1 in 4 FAF emails convert
FAF emails: 90 percent greater open
rate
Average online gift size: $60
BLACKBAUD FRIENDS ASKING FRIENDS
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The main reason we turned to peer-to-peer is that we hope it will help us “reach” our acquisition donors. By this, I mean making sure that these
prospects physically get the message and second that the message is received from a familiar source. Ideally, this will improve our conversion rate, improve
our online giving and ultimately increase our alumni participation.
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04/11/2023 23
W HAT S UP P ORT S HOUL D W E P ROV IDE ?
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PROVIDE A ‘HAND UP’
• …and is asking for guidance.
Your audience…cares…is motivated…is volunteering…
• Personal Customer Service (name, number, and email)• Fact Sheet• Basics of Fundraising• Basics of Hosting an Event• Online Tools for invitations, communication, and money collection• Instructions for Online Tools • Approved Logos and Letters of Support• “Ask” and Press Release Templates• Online recognition
Educate, Empower, Encourage
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04/11/2023 25
W HAT S HOUL D W E T RACK?
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STANDARDIZE TRACKING & REPORTING
• Number and Date of registered events• Location of events, organizers, participants, donors• Number of participants• Number of repeat vs. new (events and participants)• Designation for event organizers and individual fundraisers• Overall fundraising by event and fiscal year• Fundraising per participant• Number of gifts per participant
Minimum Standard Metrics
• Data integrity• Analysis will aid forecasting• Follow progress of events
Scheduled reporting
• How else are participants and donors involved in the organization?
Track engagement
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04/11/2023 27
DO W E NE E D INCE NT IV E S ? HOW S HOUL D W E RE COGNIZ E F UNDRAIS E RS ?
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CREATE A RECOGNITION PROGRAM
• Want to belong• Want to feel good• Want to be acknowledged
Reasons for giving of time, talent, or treasure
• Honor Roll – home page and participant pages• “Legacy” or “Super Star” program• Experiential reward• Tribute postings
Website Recognition
• E-Communications, at least regionally if not nationally• Social Networking (FB, Twitter, Blogspot, MySpace)• Message Board or Blog
Success stories
Don’t Forget to Send Thank You’s!
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BENEFITS OF PEER-TO-PEER FUNDRAISING
•Reach donors otherwise unattainable
•Provides awareness beyond the reach of the organization
•Allows someone who perhaps is unable to give to be involved
Supplementary, not Competitive, to the
Development Portfolio
•On-line giving as a percentage of the whole is growing
•Generates interest in the organization at little to no cost
•More tolerant of economy because the give is very personal
Low Cost of Fundraising
•Students become connected and begin a tradition of giving
•Alumni an opportunity to stay connected and give back
Provides Community and Engagement Opportunities
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WANT TO LEARN MORE? BE SURE TO CHECK OUT…
Blackbaud Blogs
http://www.FriendsAskingAmy.com
http://www.NPTrends.com
http://www.ProspectResearch.com
http://www.NetwitsThinkTank.com