There are several crucial underpinnings – or keys – to a culture of recognition. Recognition must be personalized, aligned with company values or goals, specific, timely, genuine, inclusive, visible, and fair.Focus on day-to-day and informal recognition because of their strong impact on the creation of habit, and consequently, the creation of a culture of recognition. Include both manager to individuals/teams, and peer-to-peer recognition in your design for maximum effectiveness.
Communication of recognition initiatives is necessary for participation and buy-in, which are both vital to driving habits. Managers are crucial to creating a culture of recognition, yet most organizations do not invest the time or effort to train them on the importance of recognition and how to recognize effectively. Organizations should take the steps required to get managers excited and ready to provide effective, personal, and timely rewards and recognition.
