Download - Corporate Overview_UK_Sept 2014
CORPORATE OVERVIEW V10 - COPYRIGHT LOGICALIS 2014
Logicalis Corporate Overview
CORPORATE OVERVIEW V10 - COPYRIGHT LOGICALIS 2014
About Logicalis Group
1
Logicalis is an international IT solutions and managed services provider with
a breadth of knowledge and expertise in communications and collaboration;
data centre and cloud services; and managed services
$1.6 billion in revenues
Operations in Europe, North America, Latin America
and Asia Pacific
Nearly 3,700 employees worldwide
Almost 6,000 corporate and public sector customers
Strong global partnerships with technology leaders
Cisco Systems, HP, IBM, NetApp, Microsoft, VMware, ServiceNow and CA
technologies
CORPORATE OVERVIEW V10 - COPYRIGHT LOGICALIS 2014
Overview: Logicalis ownership structure
2
Logicalis is part of Datatec’s portfolio of market leading
international technology businesses
Datatec Limited is an $5 billion+ revenue international
Information and Communications Technology (ICT) Group listed
on the AIM market of the LSE and the Johannesburg Stock
Exchange
Datatec employs more than 7,500 professionals world-wide, with
offices in over 50 countries.
CORPORATE OVERVIEW V10 - COPYRIGHT LOGICALIS 2014
Our vision and mission
3
To be considered the best IT solutions and services company by our
customers, partners and employees
Be relevant to our customers
Be at the forefront of technology and service innovation
Add value to our partners’ business through the quality of our customer
relationships
Employ the best people and recognise and reward their individual
contributions
Increase profitability each year and continue to invest in technology and
service innovation
CORPORATE OVERVIEW V10 - COPYRIGHT LOGICALIS 2014
Integration and
Professional
Services
A consistent international solutions and services portfolio
■ Data Centre
■ Networking
■ Communications and
Collaboration
■ Mobility
■ ITSM
■ Data and Information
Management
■ Professional Services
■ Managed Services
■ Assessment Services
■ Maintenance Services
■ Flexible Resourcing
■ End User Workspace
Services
■ Public Cloud
■ Private Cloud
■ Community Cloud
■ Hybrid Cloud
Lifecycle and Managed
Services
Cloud Solutions
CORPORATE OVERVIEW V10 - COPYRIGHT LOGICALIS 2014
Consistent international sales, services and cloud engagement
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Market Position
Operates across more than 20 offices in
the US.
Annual
Revenues:
$385m
Employees:
Market Position
Present in Brazil, Argentina, Bolivia, Chile,
Colombia, Ecuador, Mexico, Peru, Paraguay
and Uruguay.
Annual
Revenues:
$550m
Employees:
Market Position
Present in UK, Ireland, Netherlands, Spain,
Channel Islands and Germany.
Annual
Revenues:
$480m
Employees:
Market Position
Present in Australia, Singapore, Taiwan,
Malaysia, Indonesia, China and Hong Kong.
Annual
Revenues:
$135m
Employees:
Data Centres
North America
Cincinnati (US)
Phoenix (US)
Edison (US)
Latin America
São Paulo (Brazil)
Europe
Slough (UK)
Bracknell (UK)
Guernsey
Asia Pacific
Shanghai (China)
Cyberjaya (Malaysia)
Sydney (Australia)
Managed Service Centres
North America
Cincinnati (US)
Detroit (US)
Latin America
São Paulo (Brazil)
Buenos Aires (Argentina)
Europe
Slough (UK)
Cardiff (UK)
Cologne (Germany)
Rijswijk (NL)
Asia Pacific
Shanghai (China)
Cyberjaya (Malaysia)
Asia Pacific North America Latin America Europe
735 1,150 1,335 500
CORPORATE OVERVIEW V10 - COPYRIGHT LOGICALIS 2014
Logicalis in the UK
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Logicalis is an IT solutions and managed services
provider with a breadth of knowledge and expertise in
communications and collaboration; data centre and cloud
services; and managed services
Over $300 million in revenues
Headquartered in Slough, offices in London, Cardiff,
Warrington, Elland and Livingston
Almost 600 employees
Over 600 corporate and public sector customers
Strong partnerships with technology leaders
Cisco, HP, IBM, NetApp and CA technologies
CORPORATE OVERVIEW V10 - COPYRIGHT LOGICALIS 2014
Customer Snapshot
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CORPORATE OVERVIEW V10 - COPYRIGHT LOGICALIS 2014
Access to industry’s best R&D – by design
8
Logicalis has built strong strategic partnerships with the world’s most respected
technology solutions and services vendors
Our role is to act as our customers advocate and advisor
Multi-vendor relationships allows us to choose the right solution for our customers
The multi-billion dollar annual R&D budgets of these vendors provide the building
blocks of our solutions and services portfolios
We achieve the highest level of accreditations and retain the highest quality expertise
CORPORATE OVERVIEW V10 - COPYRIGHT LOGICALIS 2014
Logicalis Target Customer Segments
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Our markets
Banking and Financial Services
Education
Energy and Utilities
Healthcare
Government
Manufacturing and Distribution
Professional Services
Retail
Telecom Service Providers
Large Enterprise
Global 2000
Large mid-range
Emerging mid-range
SMB
Customer Categorisation
CORPORATE OVERVIEW V10 - COPYRIGHT LOGICALIS 2014
Disruptive innovation
The relationship between
IT and its business
customers is changing
Line-of-business
managers will have
more influence over
IT spend
Enterprises demanding
more from IT – Cut cost,
enable business growth,
faster time to market
CORPORATE OVERVIEW V10 - COPYRIGHT LOGICALIS 2014
Challenges for the CIO in keeping an eye on
the future, one on the past and the present.
Logicalis survey 2013
50% of CIOs spend between
80-100% of their budget on running past
investments
Goal to decrease this
<50% Of IT budget
CORPORATE OVERVIEW V10 - COPYRIGHT LOGICALIS 2014
IT?
The business demands more tangible outcomes from their technology investments – they want business and technology working as one
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Business Outcomes
Improve business productivity
and user experience through
seamless and secure access to
people, information and
application resources
Improve service agility and
reduce the operational costs of
major IT assets
Improve access to IT services
by increasing the choice of
consumption , procurement and
operation of IT resources
Individual Demands
CEO needing real-time business
performance information
R&D wanting to tap into the
global talent pool
Sales Directors needing to
predict customer demands
CFOs paying for
IT consumption
Workforce wanting to choose
where and how they work
IT Directors wanting to invest in
business innovation
CORPORATE OVERVIEW V10 - COPYRIGHT LOGICALIS 2014
Enabling technology, operational and consumption transitions
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Our role as advisor and advocate is to ensure our customers can
realise the business impact of IT and maintain a balanced approach to
how they own, operate and fund its use.
Proven Present Emerging Virtualisation
Storage, servers, networks
Remote working
Video conferencing
Data management
ITSM
Private cloud
Convergence infrastructure
Mobility & BYOD
Social collaboration
XaaS
Big Data/Analytics
Self service
Infrastructure consumption
SDx
BYOA
Hybrid IT
IT automation
CORPORATE OVERVIEW V10 - COPYRIGHT LOGICALIS 2014
Delivering value to our customers by integrating,
managing and facilitating their technology
consumption.
Business and
technology
working as one
Internal Transformation
Services to drive agility
through maturity models for
IT infrastructure and
operational processes
Consumption based
Transformation
Services to drive agility
through the use of XaaS
Services
Partner Enabled
Transformation
Services to drive agility
through partnership with a
best in class services partner
CORPORATE OVERVIEW V10 - COPYRIGHT LOGICALIS 2014
Logicalis is providing a services framework to make transition a reality Logicalis Optimal Services Portfolio
CORPORATE OVERVIEW V10 - COPYRIGHT LOGICALIS 2014
Optimal Backed By People, Processes and Technology
Built on a customer centric delivery model, Logicalis continues to invest to make
Optimal one of the industry’s leading service portfolios
Our global service delivery organisation
Present across 24 countries, with over 2,300 service professionals
Trained to the highest level of accreditations with global partners
Our global service management environment
Self service customer portals for single view of service calls, dashboard options,
contracts, reporting, monitoring and issues
Shared knowledge across our organisation - resolving issues first time, every time
Our best in class processes and certifications
Tools and processes, built on ITIL standards, SLA driven
ISO 20000 certifications in quality management, sustainability, IT service
management and information security
CORPORATE OVERVIEW V10 - COPYRIGHT LOGICALIS 2014
We see a new balanced consumption model for IT solutions and service partnerships
IT focused on business outcomes
Require maximum efficacy from
IT investments
Owning less Infrastructure and
delivering less context services
Moving to consumption-based models
Specifying service or business
outcome not product or feature
Must be expert delivery partner for
mature and present technologies
Demonstrate capability in
emerging technologies
Understand the new technical,
operational and commercial models
of IT consumption
Adopt greater role in service and SLA
Customer Logicalis
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CORPORATE OVERVIEW V10 - COPYRIGHT LOGICALIS 2014
Thank you