corporate overview_uk_sept 2014

CORPORATE OVERVIEW V10 - COPYRIGHT LOGICALIS 2014

Logicalis Corporate Overview


About Logicalis Group

1

Logicalis is an international IT solutions and managed services provider with

a breadth of knowledge and expertise in communications and collaboration;

data centre and cloud services; and managed services

$1.6 billion in revenues

Operations in Europe, North America, Latin America

and Asia Pacific

Nearly 3,700 employees worldwide

Almost 6,000 corporate and public sector customers

Strong global partnerships with technology leaders

Cisco Systems, HP, IBM, NetApp, Microsoft, VMware, ServiceNow and CA

technologies


Overview: Logicalis ownership structure

2

Logicalis is part of Datatec’s portfolio of market leading

international technology businesses

Datatec Limited is an $5 billion+ revenue international

Information and Communications Technology (ICT) Group listed

on the AIM market of the LSE and the Johannesburg Stock

Exchange

Datatec employs more than 7,500 professionals world-wide, with

offices in over 50 countries.


Our vision and mission

3

To be considered the best IT solutions and services company by our

customers, partners and employees

Be relevant to our customers

Be at the forefront of technology and service innovation

Add value to our partners’ business through the quality of our customer

relationships

Employ the best people and recognise and reward their individual

contributions

Increase profitability each year and continue to invest in technology and

service innovation


Integration and

Professional

Services

A consistent international solutions and services portfolio

■ Data Centre

■ Networking

■ Communications and

Collaboration

■ Mobility

■ ITSM

■ Data and Information

Management

■ Professional Services

■ Managed Services

■ Assessment Services

■ Maintenance Services

■ Flexible Resourcing

■ End User Workspace

Services

■ Public Cloud

■ Private Cloud

■ Community Cloud

■ Hybrid Cloud

Lifecycle and Managed

Services

Cloud Solutions


Consistent international sales, services and cloud engagement

5

Market Position

Operates across more than 20 offices in

the US.

Annual

Revenues:

$385m

Employees:

Market Position

Present in Brazil, Argentina, Bolivia, Chile,

Colombia, Ecuador, Mexico, Peru, Paraguay

and Uruguay.

Annual

Revenues:

$550m

Employees:

Market Position

Present in UK, Ireland, Netherlands, Spain,

Channel Islands and Germany.

Annual

Revenues:

$480m

Employees:

Market Position

Present in Australia, Singapore, Taiwan,

Malaysia, Indonesia, China and Hong Kong.

Annual

Revenues:

$135m

Employees:

Data Centres

North America

Cincinnati (US)

Phoenix (US)

Edison (US)

Latin America

São Paulo (Brazil)

Europe

Slough (UK)

Bracknell (UK)

Guernsey

Asia Pacific

Shanghai (China)

Cyberjaya (Malaysia)

Sydney (Australia)

Managed Service Centres

North America

Cincinnati (US)

Detroit (US)

Latin America

São Paulo (Brazil)

Buenos Aires (Argentina)

Europe

Slough (UK)

Cardiff (UK)

Cologne (Germany)

Rijswijk (NL)

Asia Pacific

Shanghai (China)

Cyberjaya (Malaysia)

Asia Pacific North America Latin America Europe

735 1,150 1,335 500


Logicalis in the UK

6

Logicalis is an IT solutions and managed services

provider with a breadth of knowledge and expertise in

communications and collaboration; data centre and cloud

services; and managed services

Over $300 million in revenues

Headquartered in Slough, offices in London, Cardiff,

Warrington, Elland and Livingston

Almost 600 employees

Over 600 corporate and public sector customers

Strong partnerships with technology leaders

Cisco, HP, IBM, NetApp and CA technologies


Customer Snapshot

7


Access to industry’s best R&D – by design

8

Logicalis has built strong strategic partnerships with the world’s most respected

technology solutions and services vendors

Our role is to act as our customers advocate and advisor

Multi-vendor relationships allows us to choose the right solution for our customers

The multi-billion dollar annual R&D budgets of these vendors provide the building

blocks of our solutions and services portfolios

We achieve the highest level of accreditations and retain the highest quality expertise


Logicalis Target Customer Segments

9

Our markets

Banking and Financial Services

Education

Energy and Utilities

Healthcare

Government

Manufacturing and Distribution

Professional Services

Retail

Telecom Service Providers

Large Enterprise

Global 2000

Large mid-range

Emerging mid-range

SMB

Customer Categorisation


Disruptive innovation

The relationship between

IT and its business

customers is changing

Line-of-business

managers will have

more influence over

IT spend

Enterprises demanding

more from IT – Cut cost,

enable business growth,

faster time to market


Challenges for the CIO in keeping an eye on

the future, one on the past and the present.

Logicalis survey 2013

50% of CIOs spend between

80-100% of their budget on running past

investments

Goal to decrease this

<50% Of IT budget


IT?

The business demands more tangible outcomes from their technology investments – they want business and technology working as one

12

Business Outcomes

Improve business productivity

and user experience through

seamless and secure access to

people, information and

application resources

Improve service agility and

reduce the operational costs of

major IT assets

Improve access to IT services

by increasing the choice of

consumption , procurement and

operation of IT resources

Individual Demands

CEO needing real-time business

performance information

R&D wanting to tap into the

global talent pool

Sales Directors needing to

predict customer demands

CFOs paying for

IT consumption

Workforce wanting to choose

where and how they work

IT Directors wanting to invest in

business innovation


Enabling technology, operational and consumption transitions

13

Our role as advisor and advocate is to ensure our customers can

realise the business impact of IT and maintain a balanced approach to

how they own, operate and fund its use.

Proven Present Emerging Virtualisation

Storage, servers, networks

Remote working

Video conferencing

Data management

ITSM

Private cloud

Convergence infrastructure

Mobility & BYOD

Social collaboration

XaaS

Big Data/Analytics

Self service

Infrastructure consumption

SDx

BYOA

Hybrid IT

IT automation


Delivering value to our customers by integrating,

managing and facilitating their technology

consumption.

Business and

technology

working as one

Internal Transformation

Services to drive agility

through maturity models for

IT infrastructure and

operational processes

Consumption based

Transformation


through the use of XaaS

Services

Partner Enabled

Transformation


through partnership with a

best in class services partner


Logicalis is providing a services framework to make transition a reality Logicalis Optimal Services Portfolio


Optimal Backed By People, Processes and Technology

Built on a customer centric delivery model, Logicalis continues to invest to make

Optimal one of the industry’s leading service portfolios

Our global service delivery organisation

Present across 24 countries, with over 2,300 service professionals

Trained to the highest level of accreditations with global partners

Our global service management environment

Self service customer portals for single view of service calls, dashboard options,

contracts, reporting, monitoring and issues

Shared knowledge across our organisation - resolving issues first time, every time

Our best in class processes and certifications

Tools and processes, built on ITIL standards, SLA driven

ISO 20000 certifications in quality management, sustainability, IT service

management and information security


We see a new balanced consumption model for IT solutions and service partnerships

IT focused on business outcomes

Require maximum efficacy from

IT investments

Owning less Infrastructure and

delivering less context services

Moving to consumption-based models

Specifying service or business

outcome not product or feature

Must be expert delivery partner for

mature and present technologies

Demonstrate capability in

emerging technologies

Understand the new technical,

operational and commercial models

of IT consumption

Adopt greater role in service and SLA

Customer Logicalis

17


Thank you

corporate overview_uk_sept 2014

Documents

cloud services

services company

logicalis group

managed services provider

annual revenues

logicalis ownership

market position present

cloud engagement