Download - Corporate Brochure & Workshops Oct 21 2016
Our‘Alchemy’Programs
TheNeedOurfoundingbeliefisthatmostpeoplehaveastrongdesiretocontributemoretotheprosperityoftheorganisa7ontheyworkfor,buttheyneedcertainkeyskillsthatwillenablethemtodoso.Wemeetthatneedthroughdeliveringveryprac7caltrainingfocusedonhelpingpeoplebecomepowerfulcommunicators,collaboratorsandmo7vators.
WhatWeDo…It’sDifferent!• Wedon’tdesignbusinessstrategiesorimplementcomplex
culturalchangeprograms.(Eventhoughwecanhelpthemtosucceed.)
• Instead,weprovideyourpeoplewitharangeofprac7calskills,behaviours,techniquesandprocessestheycanusetheverynextday,anduseday-to-day.
• Ourtrainingavoidscomplexityandfloodingpeoplewithinforma7ontheywillneveruse.
• OurteachingisreinforcedwithsimpletoolkitsthatcontaintheDo-ABLESthatpeoplecanquicklyandeasilyreferto.
• It’swhatwecallour‘Alchemy’andit’sthedifferencethatdeliversprac7calskillswithprac7calimpact.
ExpertKnowledgeNeilRossisthefounderandCEO.HisexperiencegainedwithQANTASasGroupGeneralManagerOfGlobalMarke7ng,andinleadingseveralmajoradver7singagencies,hasbeenwovenintoeachworkshop.Thisis‘real-world’learningcombinedwiththebestknowledgegatheredfromexpertsineachfield.
Communica7ng
CompellingPresentaEons• TwoWorkshopsof6-7hourseach–upto9people• Also:Eventcommunica7onsstrategy,Contentandscriptwri7ng;
One-on-onecoaching
SpeakingInspiraEonally• One-dayWorkshop–upto9peopleOR½dayBriefingfor25• Also:Keynoteaddresses;Eventconsul7ng;Scriptwri7ng;
Rehearsals&performancecoaching
Collabora7ngCollaboraEveInnovaEon• One-dayworkshop–upto9people
ConnecEon,Rapport&Influence• One-dayworkshop-upto9people
Mo7va7ng
Managing&MoEvaEngATeamForHigh-Performance• One-dayworkshop–upto9people
ExecuEve/LeadershipTeamCoaching• Customisedprogramspanning4-6months
CommunicaEngCollaboraEngMoEvaEngPrac7calSkills….Prac7calImpact
HowtheWorkshopsWork
CourseStructures
In-HouseGroupWorkshopsPracEcalSkills…PracEcalImpact
StructureOfTwoOne-DayInteracEveWorkshops6–9People
CompellingPresentaEons
Purpose&ApplicaEon:ThisMaster-Classinpresenta7onstrategyandcommunica7ontechniquesteachesexecu7veshowtoplan,createanddelivercontentwithgreaterimpact,influenceandpersuasion.Targetedforsitua7onswherethepresenterneedsbuy-inandacceptanceforwhattheyareproposinge.g.newbusinesspitches,managementapprovalofproposalsetc.BestSuitedFor:• Execu7vesmo7vatedtomovebeyondstandard
presenta7ontechniquestobecomecommunicatorswithhigh-impact&highpersuasion.
• Wellsuitedforthosepresen7ngtohigh-levelaudiences&stakeholders.
• Par7cipantsshouldhaveexperienceinpresen7ngtogroups.
WhatIsLearned:• Howtoestablishastrongconnec7onandrapportwithany
audience• Keyrhetorical/languageandperformancetechniques• Keyinfluencingandpersuasiontechniques• Communica7onsstrategydevelopmentandcontent
crea7onKeyBenefits:• Increasedlikelihoodofhavingwhat’sproposedagreedto• Greaterprojec7onofexper7se,thoughtleadershipand
professionalstature• Lessstressandgreaterconfidence
DAYONEUnderstandingTheKeyTechniquesOfCompellingCommunicators:• Thebenefitsofbeinganengagingcommunicator• Understandingthebarriersthatblockeffec7ve
communica7on• Howtoensureaudienceengagement• Deconstruc7nggreatspeechesandpresenta7onsto
understandwhytheywork• Learningandapplyingthekeyrhetoricaltechniquesused
bymastercommunicatorsincludingstorytellingincorpora7ngthe‘threedrama7cacts’
• Learningandapplyingthe“ScienceOfPersuasion”andthe6UniversalShortCutsthatleadpeopletosay‘yes’toyourrequests
DevelopingACommunicaEonsStrategyAndPlanFocusedOnTheAudience• Developinganinsighnulprofile–iden7fyingkeyneedsand
drivers–appealingtoheartsandminds• Beingclearonhowyouwantthemtorespond• Developingthekey‘Presenta7onPromise’andtheme• Workingoutthecommunica7onsstrategy,content
narra7ve,storiesandthe‘pulseline’TeamAssignment–InTheIntervalBetweenWorkshopDay1&Day2• UseTheAlchemyplanningtoolstomapoutandpreparea• 5–10minutepresenta7on(Toadefinedtopic)• Team(2-3people)createandrehearsethepresenta7onDAYTWOTheArtOfPerformance• Livedeliverybyteams–recording–reviewandfeedback• Learningaboutthe‘ArtOfPerformance’–bodylanguage,
toneofvoice,modula7oninpace,pauseandintensity• TherightuseofPowerPointandothervisualaids• Reworkingthepresenta7onanddeliveringitagain>with
feedbackandcoachingonhowtoimprove
StructureOfOne-DayInteracEveWorkshop6–9People
SpeakingInspiraEonally
Purpose&ApplicaEon:ThisMaster-Classinpersonalcommunica7onteachesexecu7veshowtousethespokenwordwithfargreaterPassion,Power&Persuasion.It’sanimmersiveexperiencethatinspirespeopletoprac7ceandmastertheartofrhetoric–akeytouchstoneofleadership.Thetechniqueslearnedcanbeusedday-to-dayintalks,speeches,presenta7onsandbusinesspitches.BestSuitedFor:• Execu7veswhoneedtoengage,persuadeandinspire
othersthrough‘whattheysay’and‘howtheysayit.’• Benefitspeopleacrossalllevelsofskillsandconfidence.WhatIsLearned:• Howtobeperunderstandyouraudienceandtailoryour
messagetothem• Keyrhetoricalandperformancetechniquesusedby
mastercommunicatorsthroughouthistory• Howtoengageandpersuadeanaudiencebothra7onally
andemo7onally• Howtotellapowerfulstory• Keyperformancetechniquestoamplifyyourwords• HowtoplanandwriteKeyBenefits:• Getpeople’sapen7onandkeepit• Communicateyourmessageinahighlypersuasiveway• BerememberedforhowyoumadepeoplethinkANDfeel• Moreeffec7veandinspiringleadership
TheAlchemyOfInspiraEon• Thebenefitsofbeinganinspiringcommunicator• Understandingthebarriersthatblockeffec7ve
communica7on• Howtoensureaudienceengagement• Deconstruc7nggreatspeechesandpresenta7onsto
understandwhytheywork• Learningandapplyingthekeyrhetoricaltechniquesused
bymastercommunicatorsincludingstorytellingincorpora7ngthe‘threedrama7cacts’
• Iden7fyingandleveragingthepersuasionoflogic,emo7onandcharacter
TheArtOfPerformance• Understandingandapplyingmodula7onacrossthe
performancetoavoidbeing‘monotonous’• Understandingandapplyingvarietyacrosspace,pauses,
energyandemo7ons• Geqngbodylanguagealignedtothemessage,including
howtousegestureseffec7velyProperPlanning• UseTheAlchemyplanningtoolstomapoutandpreparea
shortspeech/talk• Situa7onandaudienceanalysis• Strategies• Styleofpersuasiontoemploy• Structureofthemessages• 7‘opening’techniques• Wri7ngpowerfulwordsPracEcingPerformance&Delivery• Wri7ngashortspeech/talk• Livedeliverybyindividualsandgroupfeedback• Reworkingthespeechanddeliveringitagain>with
specificfeedbackandcoachingonhowtoimprove
StructureOfFull-DayInteracEveWorkshop6-9People
ConnecEon,Rapport&Influence
Purpose&ApplicaEon:Thisworkshopprovidesexecu7veswiththeac7onsandbehavioursthatwillenablethemtobuilddeeperandmoreeffec7veworkingrela7onshipswithothersacrosstheorganisa7onandexternally,too.Whatislearnedeasilybeappliedday-to-dayininformalandformalinterac7onstobuildpersonalconnec7onsthataccommodatediversityanddifferencesamongstpeople,buildbroadernetworksandeffec7velymanagestakeholders.BestSuitedFor:• Execu7vesinorganisa7onswherethereisgreatvalue
beingplacedondevelopinghigh-performanceteamswherepeoplemo7vateandinspireeachothertoachieveacommongoal.Veryvaluableinbreakingdownexis7ngbarriersthatinhibitpeopleworkingcollec7velyandharmoniouslywithothers.
WhatIsLearned:• Keywaystounderstandpeople’smo7va7onsanddrivers• Howtocommunicatesynchronicitywithothersandtheir• needs,soastodeveloprapport• Tipsformakingimmediateandlas7ngpersonal
connec7ons• Ac7ons,behavioursandverbalcommunica7onskillsto
effec7velyinfluenceothers• The6universallawsofpersuasionKeyBenefits:• Deeperrela7onshipsandcoopera7onacrossdifferent
departments• Anenvironmentmoreconducivetocollabora7ve
innova7on• Greateremployeeengagementandworksa7sfac7on• Lessworkplacestress
UnderstandingTheRoleOfConnecEon,Rapport&InfluenceInBuildingProducEveRelaEonships• Developingcleardefini7onsofeachterm• Understandingthesequence,itsimportanceandhowto
createeachsteppingstone• Iden7fyingwherepeopletypicallygetitwrongandhowto
avoidthetrapsCreaEngAConnecEon• ‘Peopleliketodealwithpeoplewhothey‘feel’arelike
themselves.’• Thecri7calthingsyoumustandmustnotdowhenfirst
mee7ngpeople• Howtocreateaposi7vefirstimpression• Howtobe‘likeable’• Howtoiden7fythethingsyouholdincommonthatcanbe
highlightedtomakeaquickconnec7on• Findingwaystobuildbridgesthatspanthedifferencesyou
havewithothersDevelopingRapport• Developingasustainingrela7onshipofmutualtrust,harmony
andunderstanding• Howtomeetindividualsintheirmodeloftheworldand
connectmentallyandemo7onally• Cri7callisteningskills• Mirroring,matching&pacingtheotherpersonand
developingtrustthrough‘synchronicity.’ExerEngInfluence• Howtohaveaposi7veeffectontheaqtudesandopinionsof
othersandgetthemtosayyestoyourrequests.• Genera7ngandprojec7ngpowerandconfidence• Establishingtrust• Leveragingthe6UniversalLawsofPersuasione.g.reciprocity,
socialconsensus,scarcity.• WordsAtWork-communica7ngwithpassion,powerand
persuasion• Handlingques7onseffec7vely
StructureofFull-DayInteracEveWorkshop6-9People
CollaboraEveInnovaEon
Purpose&ApplicaEon:Thisworkshophelpsorganisa7onstoovercome‘silothinking’andthe‘oldways’ofdoingthings.It’sveryprac7caltrainingthatimprovesinnova7vethinkingthroughhelpingteamsofexecu7vestoleveragediversityofthinkingandcollec7velysolveproblemsanddevelopnewopportuni7es.Easilyappliedwhere‘outsideofthebox’thinkingneedstobeproducedquicklyandefficientlyto:createinnova7vesolu7onsoropportuni7es;improveuponwhatalreadyexists;implementnewini7a7ves.BestSuitedFor:• Organisa7onswheretheobviousgainshavebeen
implementedyetthere’sahungerforconstantimprovements.
• Idealforcollabora7ngwithothersacrosstheorganisa7onasitprovidesaframeworkforapproachingtasksinaneffec7ve,efficientandrepeatablewaythatmo7vatespeopletolendtheirsupport.
WhatIsLearned:• Anunderstandingoftheculture,behaviours,thinkingand
processesthatareessen7alforcollabora7onandthinkingcrea7velytosolveproblemsorcreateopportuni7es
• Themostproduc7vewaytocontributeideasandalsoencourageotherstopar7cipate
• Howtoexploreandgenerateaddi7onalcrea7veideas• Howtoselectandevaluatethemostpromisingideasand
furtherdevelopthemusingthegroup’scollec7vebrainpower
• Developinganac7onplanKeyBenefits:• Moreefficientandeffec7vedevelopmentofini7a7vesto
improvethehealth&prosperityoftheorganisa7on• Lessstressandgreaterjobsa7sfac7onforthoseinvolved
inworkingwithothersacrosstheworkplace• Gainacompe77veedge
SolvingAnExisEngProblemOrOpportunity• Maximumvalueisgainedthroughaddressingareal
problemoropportunityfacedbytheorganisa7on.Weworkwithanominatedclienttodefinethetaskinthewaymostconducivetos7mula7nginnova7vethinking.
CreaEngTheRightSeangForSuccess• Recognisingandavoidingculturalprac7cesandbehaviour
thatactasbarriers• Crea7ngasafe,suppor7veenvironmentthatmo7vates
peopletocontributetheirthinking• Seeingvalueindiversityofperspec7ve,experiencesand
thinkingtogeneratenewconnec7onsandideas• Suspendingjudgment,lookingforvalueandmeaning,• BuildingontheideasofothersUnderstandingTheInnovaEonProcess• Developingagreatideaisseldomaone-steplineal
process:it’srandom,deriva7veandmul7-stepped• TheFive-StepProblemSolvingModel• Understandingtheresponsibili7esforthethreekeyroles
of:Client;FacilitatorandThinkers• Cyclingbetweenthe‘RealWorld’andthe“Innova7on
World”• Movingfromwhat’sSAFEtotheEXPERIMENTAL• Taking‘smallsteps’ThinkingandContribuEng• Thebestlanguagetousewhenofferinguporexploringan
idea• Howtolistenandbuildupontheideasofothersoreven
generateen7relynewideas• Using‘S7mulators’togenerateevenmorecrea7ve
thinking• Rightandwrongques7ons
StructureOfFull-DayInteracEveWorkshop6-9People
ManagingandMoEvaEngYourTeamforHighPerformance
Purpose&ApplicaEon:Thisworkshopgivesexecu7vesboththeknowledgeandtheprac7calskillstheycanemployinmanagingpeopleinawaythatcreatesateamcommipedtoperformingatahighlevel.Whatislearnedcanbeappliedinseqngtheteam’skeyobjec7vesandindetermininghowtheyworktogethertoachievetheminawaythatismo7va7ngandsustainable.Thisworkshopgivesexecu7vesboththeknowledgeandtheprac7calskillstheycanemployinmanagingpeopleinawaythatcreatesateamcommipedtoperformingatahighlevel.BestSuitedFor:• Execu7veswhohavebeenpromotedthroughtheranks
becausetheyaregoodatwhattheydo,yettheyneedtrainingtogivethemtheprac7calskillsandbehaviourstobepermanageandmo7vatetheirdirectandindirectreports.
• Idealfororganisa7onswan7ngtodeveloptheirupcomingleaderstoimproveoverallperformanceandtoestablishacohortofleaderscapableofbeingfurtherpromoted.
WhatIsLearned:• Howtosetobjec7vesthatpeoplebothcommittoandcan
deliver:Specific;Measurable;Achievable/Agreed;Relevant&Time-bound
• Situa7onalLeadership:thefourkeyleadershipstyles–Direc7ng/Coaching/Suppor7ng/Delega7ng–andwhichonetousedependinguponthecircumstancesandtheteammember’slevelofcompetenceandconfidence
• Howtodirectandcoachpeopletoachievingasuccessfuloutcome
• Feedback:howtoeffec7velyandproduc7velygive,askfor,andreceivefeedback
• DifficultConversa7ons:howtoprepareforandmanagethesitua7on
KeyBenefits:• Managersbecomemoreefficientandeffec7ve• Developmanagersintoleaders• Beperleadership,higherstaffsa7sfac7onandreten7on
Defining‘HighPerformance’AndWhatManagersDoToHelpOrHinder• Developingcleardefini7onof‘Highperformance’• Understandingmainbenefits• Iden7fyingwhat‘good’managersdoversus‘badmanagers’–
Ac7ons:Aqtudes;Behaviours&Values• Defining‘PerformanceManagement’GeangTheTeamOnTrack• Implemen7nga“Mo7va7onAudit’• Seqngteamobjec7vesthatare‘Aligned,CascadedandAgreed’• Seqngclearexpecta7onsthroughSMARTgoalsGeangTheRightBalance• Whatgoodmanagersdotobeflexibleanddivide7meand
energyacross‘Tasks–TheTeam–Individuals’• Usingthe“Situa7onalLeadershipModel’totakeintoaccount
boththetaskathandandthecompetenceoftheindividualorteamtodothattask
PerformanceManagement• Applyingthe‘PerformanceManagementCycle’toensurepeople
areeffec7velyguided,givenfeedbackandencouragedtocon7nuouslyimprove
• Usingsimplemodelsto‘Coach’people:TheGROWmodeland4KeyQues7onstoaskthatwilliden7fytherightac7onsandthebestsupportthemanagercangive
GivingAndReceivingProducEveFeedback• The6essen7alstepsthatpreventa‘disaster’andmakea
posi7veoutcomemorelikely• The‘What/Why’frameworkforeitherre-enforcingposi7ve
behaviouroroutliningwhatneedstobeimprovedandhowtodoit
• How‘GoodManagers’shouldaskfor‘nega7ve’feedbackaimedatimprovingtheirownskills
ManagingConflict• Havinga‘DifficultConversa7on’:howtoprepare,conductand
getthebestpossibleoutcome• Howtoiden7fyandbestmanagethe5maintypesofconflict
stylespeopleemploy• Howtoiden7fyandleverage‘CommonGround’usingthePIN
model:Posi7on–Interests-Needs
