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Page 1: Contextmapping

CONTEXTMAPPING

Neo Hsieh

Page 2: Contextmapping

CONTEXTMAPPING PROCEDURE

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CONTEXTMAPPING PROCEDURE

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CONTEXTMAPPING

The user as expert-expert of his experience-expert to help make the

map-expert next to other

experts…

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CONTEXTMAPPING

The user has deeper knowledge, hidden below the surface

Say Do Make(explicit observabletacitlatent)

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CONTEXTMAPPING

Design research User experience (expert) Let participant make & say Record everything Analysis Make new idea


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