Download - Communication and feedback in business
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Communication & Feedback In business
Creator : Robin-Farjad
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Importance Of communication
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Features of effective communication
Understood by the receiver Sent via appropriate channel Exchanged at the appropriate time As detail as appropriate
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Barriers to the effective communication Information overload Inappropriate Language Deliberate distortion Lack of time Conflict Fears
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Consequences of Ineffective communication De-motivated staffs Poor decision Making due to insufficient info Ideas are not being shared Individual social needs not being met
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How to destroy these barriers ?
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Methods of Communication
Verbal Written Visual Body language Mixed Communication
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What is the best way of communicating the ideas ?
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Wheel
Centralized Information System
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Continue…
Chain
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Continue…
Y:
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Decentralized Communication Patterns : Circle
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Decentralized Communication Patterns :
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Feedback In business
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Passive, Aggressive, Assertive
PassivePassive/AggressiveAggressive Assertive
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Thank You