is a process that involves exchange of information,

thoughts, ideas and emotions

• exchange of thoughts, messages, or information,

as by speech, visuals, signals, writing, or

behavior.

• is the process of sending and receiving messages or

transferring information from one part (sender) to another

(receiver)

COMPONENTS:1. PEOPLE – source and receivers

of messages2. MESSAGES – verbal and non-

verbal form of the idea, thought or feeling

3. CHANNEL – provides the mode by which a message moves from the source to the receiver of the message

4. FEEDBACK - is the receivers of verbal and non-verbal

response to the sources message

5. CODE – is a systematic arrangement of comprehensive

collection of symbols, letters, or words.

a.Verbal codes b. Non Verbal Code

1. INTRAPERSONAL COMMUNICATION – the process of understanding and sharing meaning within the self.

2. INTERPERSONAL COMMUNICATION – the personal process of understanding and sharing meaning between at least two people when relatively mutual opportunities for speaking and writing occur.

3. PUBLIC COMMUNICATION – the process of understanding and sharing meaning

with an audience the person is generally identified as the source (speaker) and other are recognized as receivers (listeners).

TYPES OF COMMUNICATION1. VERBAL - simply the communication

that is expressed through words.

a. ORAL – conveying message, includes speeches, presentations, discussionsb. WRITTEN – thought out, logical, clear of course

2. NON VERBAL – body movements, facial expression,

3. ELECTRONIC - communication by computer   

A. E-mailB. Instant and Text Messaging C. Networking Software D. Web Logs E. Video conferencing

MODELS OF COMMUNICATION 

- refers to the conceptual model  used to explain the

human communication process.

• Claude Elwood Shannon and Warren Weaver in

1979

1. Different status of the sender and the receiver 2. Use of jargon 3. Selective reporting 4. Poor timing 5. Conflict

REFERENCES:1. AN INTRODUCTION TO HUMAN COMMUNICATIONBY: JUDY C. PEARSON AND PAUL E. NELSONPAGES: 5-17 – NATURE OF COMMUNICATION

2. ORGANIZATIONAL BEHAVIOR BY: STEPHEN P. BOBBINS AND TIMOTHY A. JUDGE PAGES: 382-408 – COMMUNICATION3.HTTP://EN.WIKIPEDIA.ORG/WIKI/COMMUNICATION4.HTTP://EN.WIKIPEDIA.ORG/WIKI/MODELS_OF_COMMUNICATION5.HTTP://WWW.EHOW.COM/ABOUT_5402267_DEFINE-VERBAL-COMMUNICATION.HTML