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CMSUK Corporate Member Day
Meeting of the Directors of CMSUK, CMSUK Committee Chairs & Corporate Members14th July 2010
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AGENDA
1. Welcome and Introductions2. CMSUK Chair Update on CMSUK Strategy3. CMSUK Committees – Update from the Committee
Chairs Standards, Research and Development
Online portfolio Education / Events
Study DaysConference/AGM 2010 & CM of the Year Award
Website – comprehensive upgrade including demo Newsletter
4. CMSUK and other organizations VRA / BABICM UKRC CARF / CCM International update
5. Update and Discussion on how to improve commercial awareness of Case Managers
6. Review of what Corporate Members can do to support CMSUK
7. Changes within the Industry8. Where do we go from here?10. Any Other Business
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Welcome & Introductions
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CMSUK Board
• Lord David Hunt President• Carole Chantler Chair• Norman Cottington Honorary• Ian Fulton Non Exec• Sam Harris Director• Liz Haunch Director• Spencer McCabe Director• Jane Melvin Director• Kevin Purvis Non Exec• Nicole Thompson Director• Teresa Shaw Director
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CMSUK Corporate Members
• Advantage Healthcare Group Ltd• Allianz• AXA Insurance• BICMA• Corpore Ltd• FirstAssist Services Ltd• Health & Case Management Ltd• Medica Group Ltd• PACE Rehabilitation Ltd• Proclaim CARE Ltd• QBE European Operations Ltd• SALUS Occupational Health &
Safety• Spring Rehabilitation Centres Ltd• The Injury Care Clinics
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Membership
• Current individual membership is just above 400
• Current Corporate Membership is now 14 organisations
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CMSUK Update on Strategy
To build a growing community of Case Managers whatever the area of practice
To become the sole professional body for Case Managers
To be the point of reference for all things Case Management
To advance the status and awareness of Case Managers
(Additional Strategy document supplied separately)
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CMSUK Standards Committee
• Group members were:• Helen Ainsworth
(HACM)• Carole Chantler (DWF)• Catherine Chapman
(CHSL)• Jan Harrison (Chair)
(HA)• Allison Saltrese (RTD)
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CMSUK Standards,
Research & Development
New name – same faces…
• Carole Chantler (DWF)
• Catherine Chapman (CHSL)
• Jan Harrison (Chair) (HA)
• Allison Saltrese (RTD)
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Main Actions to Date
1. Reviewed and updated the original Standards
2. Encourage ethical practice after production of Code of Ethics
3. Produce CPD portfolio
4. Start discussion of educational pathways
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CMSUK – Continuing Professional Portfolio for
Case Managers1. CPD manual template portfolio
2. Started to look at computerised/on-line versions
3. Now underway to provide on-line version for members
4. Is this a separate professional portfolio for case managers (or a bolt on to other portfolios..)
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CMSUK – Continuing
Professional Development for Case Managers
1. Separate profession of case management…
2. How to prove training and development as a case manager?
3. What is suitable training/education?
4. How can it be recognised or certified?
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CMSUK – A Career Pathway for Case
Managers
1. Formed a Steering Group with education experts to decide best way forward
2. Met and decided that it needs proper research
3. Project Brief being developed
4. Project Officer – 12 month research (funding required..)
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Education \ Events Committee Members
• Samantha Harris CMSUK Director (HACM)
• Teresea Shaw CMSUK Director (Proclaim CARE)
• Heather Roberts CMSUK Admin• Joseph Hui (DWF)• Deborah Edwards (Spring
Rehabilitation)• John Ainscough (Ainscough Associates)• Kevin Pervis (KP Associates)• Karen Elsmore (Shaw Trust)• Leanne Potts (Corpore)• Robin Pickard (Obair Associates)
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Education \ Events
Events 2010
• ‘Best of the Benefits System’ Study day- 28 April 2010
• ‘Case Management and the Personal Injury Claims Process - Essential Information and Debate’ Study day – September 23rd 2010
• CMSUK Annual Conference / AGM ‘Back to Basics’ 11th & 12th November 2010
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Education \ Events
Proposed Events 2011
•‘Benefits and Statutory Services Updates’
•‘Paediatric Case Management’
•CMSUK Annual Conference / AGM
Further days dependent on feedback from today & Conference 2010
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Education \ Events
CMSUK Conference / AGM ‘Back to Basics’ 11th & 12th November 2010Renaissance Hotel Manchester
As Corporate Members you are entitled to:
• Two free day delegate places for both days of Conference
• Delegate pack inserts free of charge• £700 discount off of £1200 Exhibition Stand Price
Don’t forget to make use of these benefits of Corporate Membership.
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CMSUK Website
Spencer McCabe RGN, MSc
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Website Stats
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Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Visitors per Month 09 / 10
Rolling 12 month total = 9182
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0
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Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
Page Views per Month
Average Number of Pages per Visit 2009 = 6.51
Average Number of Pages per Visit 2010 = 7.21
Website Stats
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Website Stats
• Visitors From:-» UK» US» Australia» France» Ireland» Switzerland» United Arab Emirates» Russia» Canada
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Plans for the new website
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Plans for the new website
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Structure
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Content for Case Management Info
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Content for Members Info
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Homepage
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Major benefits of the new website!
• Improved Website Design– Ease of use– Search facilities– CMSUK branding
• Freedom of content (within authority)– Committee engagement– Up to date info– Constant review of homepage
• Better education for the public• Easier management of membership
– Applications / renewals– Data security
• Improved Search & Contact facility for Case Managers• Improved Newsletter• CPD Tool• Supporters / Sponsors
– Revolving advert on homepage– Dedicated area for further information – contributions
please!– Link to website
Is there anything else that would add value?
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Newsletter Committee Update
• Online Newsletter - 2 years in August
• 6th online issue sent in June 2010
• Doing minimum of 4 issues per year
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Newsletter Committee Update
• Increased content input
Focus on ‘News’
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Newsletter Committee Update
• Starting ‘features’ on each Corporate Member
• First feature provided by Ian Fulton of Proclaim CARE Ltd
• Will feature a newer member in next edition – volunteers?
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Newsletter Committee Update
• New format with new website
• Ideas for features or news items?
• Ideas for a punchy name?
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CMSUK & other Organisations
• International update
• Dialogue with VRA on mutual goals with a view to working together to achieve these.
• Participant in 'supporter' group with the UKRC to work with them to ensure they are current on events and issues that affect Case Managers and rehabilitation.
• Working with CARF to develop international Standards in Case Management
• Have shared our Case Management Standards or Practice and Code of Ethics with the Case Management Society of the Canada and Australia as they are currently developing there own.
• Liaising with the Certification Body in the USA to see if there is any scope to develop anything with them that would be suitable for our market.
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Update and Discussion on how to improve
commercial awareness of Case Managers
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Any Other Business