CMSUK Corporate Member Day

Meeting of the Directors of CMSUK, CMSUK Committee Chairs & Corporate Members14th July 2010

AGENDA

1. Welcome and Introductions2. CMSUK Chair Update on CMSUK Strategy3. CMSUK Committees – Update from the Committee

Chairs Standards, Research and Development

Online portfolio Education / Events

Study DaysConference/AGM 2010 & CM of the Year Award

Website – comprehensive upgrade including demo Newsletter

4. CMSUK and other organizations VRA / BABICM UKRC CARF / CCM International update

5. Update and Discussion on how to improve commercial awareness of Case Managers

6. Review of what Corporate Members can do to support CMSUK

7. Changes within the Industry8. Where do we go from here?10. Any Other Business

Welcome & Introductions

CMSUK Board

• Lord David Hunt President• Carole Chantler Chair• Norman Cottington Honorary• Ian Fulton Non Exec• Sam Harris Director• Liz Haunch Director• Spencer McCabe Director• Jane Melvin Director• Kevin Purvis Non Exec• Nicole Thompson Director• Teresa Shaw Director

CMSUK Corporate Members

• Advantage Healthcare Group Ltd• Allianz• AXA Insurance• BICMA• Corpore Ltd• FirstAssist Services Ltd• Health & Case Management Ltd• Medica Group Ltd• PACE Rehabilitation Ltd• Proclaim CARE Ltd• QBE European Operations Ltd• SALUS Occupational Health &

Safety• Spring Rehabilitation Centres Ltd• The Injury Care Clinics

Membership

• Current individual membership is just above 400

• Current Corporate Membership is now 14 organisations

CMSUK Update on Strategy

To build a growing community of Case Managers whatever the area of practice

To become the sole professional body for Case Managers

To be the point of reference for all things Case Management

To advance the status and awareness of Case Managers

(Additional Strategy document supplied separately)

CMSUK Standards Committee

• Group members were:• Helen Ainsworth

(HACM)• Carole Chantler (DWF)• Catherine Chapman

(CHSL)• Jan Harrison (Chair)

(HA)• Allison Saltrese (RTD)

CMSUK Standards,

Research & Development

New name – same faces…

• Carole Chantler (DWF)

• Catherine Chapman (CHSL)

• Jan Harrison (Chair) (HA)

• Allison Saltrese (RTD)

Main Actions to Date

1. Reviewed and updated the original Standards

2. Encourage ethical practice after production of Code of Ethics

3. Produce CPD portfolio

4. Start discussion of educational pathways

CMSUK – Continuing Professional Portfolio for

Case Managers1. CPD manual template portfolio

2. Started to look at computerised/on-line versions

3. Now underway to provide on-line version for members

4. Is this a separate professional portfolio for case managers (or a bolt on to other portfolios..)

CMSUK – Continuing

Professional Development for Case Managers

1. Separate profession of case management…

2. How to prove training and development as a case manager?

3. What is suitable training/education?

4. How can it be recognised or certified?

CMSUK – A Career Pathway for Case

Managers

1. Formed a Steering Group with education experts to decide best way forward

2. Met and decided that it needs proper research

3. Project Brief being developed

4. Project Officer – 12 month research (funding required..)

Education \ Events Committee Members

• Samantha Harris CMSUK Director (HACM)

• Teresea Shaw CMSUK Director (Proclaim CARE)

• Heather Roberts CMSUK Admin• Joseph Hui (DWF)• Deborah Edwards (Spring

Rehabilitation)• John Ainscough (Ainscough Associates)• Kevin Pervis (KP Associates)• Karen Elsmore (Shaw Trust)• Leanne Potts (Corpore)• Robin Pickard (Obair Associates)

Education \ Events

Events 2010

• ‘Best of the Benefits System’ Study day- 28 April 2010

• ‘Case Management and the Personal Injury Claims Process - Essential Information and Debate’ Study day – September 23rd 2010

• CMSUK Annual Conference / AGM ‘Back to Basics’ 11th & 12th November 2010

Education \ Events

Proposed Events 2011

•‘Benefits and Statutory Services Updates’

•‘Paediatric Case Management’

•CMSUK Annual Conference / AGM

Further days dependent on feedback from today & Conference 2010

Education \ Events

CMSUK Conference / AGM ‘Back to Basics’ 11th & 12th November 2010Renaissance Hotel Manchester

As Corporate Members you are entitled to:

• Two free day delegate places for both days of Conference

• Delegate pack inserts free of charge• £700 discount off of £1200 Exhibition Stand Price

Don’t forget to make use of these benefits of Corporate Membership.

CMSUK Website

Spencer McCabe RGN, MSc

Website Stats

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Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun

Visitors per Month 09 / 10

Rolling 12 month total = 9182

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Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

Page Views per Month

Average Number of Pages per Visit 2009 = 6.51

Average Number of Pages per Visit 2010 = 7.21

Website Stats

Website Stats

• Visitors From:-» UK» US» Australia» France» Ireland» Switzerland» United Arab Emirates» Russia» Canada

Plans for the new website

Plans for the new website

Structure

Content for Case Management Info

Content for Members Info

Homepage

Major benefits of the new website!

• Improved Website Design– Ease of use– Search facilities– CMSUK branding

• Freedom of content (within authority)– Committee engagement– Up to date info– Constant review of homepage

• Better education for the public• Easier management of membership

– Applications / renewals– Data security

• Improved Search & Contact facility for Case Managers• Improved Newsletter• CPD Tool• Supporters / Sponsors

– Revolving advert on homepage– Dedicated area for further information – contributions

please!– Link to website

Is there anything else that would add value?

Newsletter Committee Update

• Online Newsletter - 2 years in August

• 6th online issue sent in June 2010

• Doing minimum of 4 issues per year

Newsletter Committee Update

• Increased content input

Focus on ‘News’

Newsletter Committee Update

• Starting ‘features’ on each Corporate Member

• First feature provided by Ian Fulton of Proclaim CARE Ltd

• Will feature a newer member in next edition – volunteers?

Newsletter Committee Update

• New format with new website

• Ideas for features or news items?

• Ideas for a punchy name?

CMSUK & other Organisations

• International update

• Dialogue with VRA on mutual goals with a view to working together to achieve these.

• Participant in 'supporter' group with the UKRC to work with them to ensure they are current on events and issues that affect Case Managers and rehabilitation.

• Working with CARF to develop international Standards in Case Management

• Have shared our Case Management Standards or Practice and Code of Ethics with the Case Management Society of the Canada and Australia as they are currently developing there own.

• Liaising with the Certification Body in the USA to see if there is any scope to develop anything with them that would be suitable for our market.

Update and Discussion on how to improve

commercial awareness of Case Managers

Any Other Business