Download - Change Matters Patrick Myers, Dorset Council
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Patrick MyersDorset County Council
*Change Matters
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*Key drivers for change
*Deficit reduction
*Public sector reform
*Transforming
*New models and practice
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*What is commissioning?
*Put simply, we “commission” in order to achieve outcomes for citizens, communities and society as a whole; based on knowing their needs, wants, aspirations and experience.
*Use an integrated approach to better understanding citizens and communities and using this insight to work more effectively in order to secure better outcomes and allocate resources.
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*What is commissioning?
*The approach also acknowledges the whole-system and interdependencies between citizens, communities, organisations and services.
*The focus must be on commissioning FOR outcomes rather than simple commissioning OF services
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*The challenge
*The challenges to public funding mean transforming the delivery of public services is more important than ever; joint commissioning, fostering innovation, systems thinking, co-production and co-design with service users are key to finding greater efficiencies and better productivity.
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*New Spectrum and Model
Present Policy A model that includesFocus on Deficiencies
Focus on Assets
Reactive response Opportunity Identification
Charity Orientation Investment OrientationGrants and contracts to agencies
Grants, loans , investments, leverage
More Services Fewer Services High emphasis on agencies
Emphasis on associations
Focus on individuals Focus on communities and neighbourhoods
Maintenance Development
See people as Clients
See people as Citizens and Co producers
Fix people Develop potential Programmes are the answer
People are the answer
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*Currency of Outcomes is Change
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*Fixations
Value
QualityOutcome
Maximum ValueRight OutcomesBuilt on quality
Service User Experience
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*Value
*Value
*VFM (outcomes linked)
*User value
*Value to wider group
*Political value
*Social value
*Environmental value
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*Outcomes
*Change
*Skills
*Knowledge
*Attitude
*Behaviour
*Circumstance
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User valueValue to wider groupPolitical valueSocial valueEnvironmental value
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*More than one
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*Parenting
*Peep
*Incredible Years
*Triple P
*Strengthening Families
* and………..
*IMPACT
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*Background • 3 to 16 years• Parent , child/young person & teacher
completion• Explores: conduct problems,
hyperactivity/inattention, peer relationships, pro-social behaviour
• Vaild, reliable, effective in measuring outcomes
• Can help identify issues and inform goals
Strengths & Difficulties
Questionnaire (SDQ)
• Any age child/young person• Parent completion• Explores: child development, parenting
capacity, family and environmental factors
• Valid, reliable and effective in measuring outcomes
• Enables setting and measurement of personal & family goals
Parent Concerns
Questionnaire (PCQ)
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*Methodology
Pilot for 1 year
Automated calculation
toolkit
Pre and post programme completion
4 month follow up
Central collation &
analysis
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*Results
Christchurch
East Dorset
North Dorset
Purbeck West Dorset
Weymouth & Portland
1 1 3 1 3 2
The Participants (110)
Number of Programmes (11)
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*Results – levels of difficulty
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*Results – types of issues
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*Results – completion rates
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-60.0% -40.0% -20.0% 0.0% 20.0% 40.0% 60.0%
Emotional Symptoms
Conduct Problems
Hyperactivity
Peer Problems
Pro-social Behaviour
Significant Borderline Normal
*Results – impact of programmes
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*Results- snapshot
82% •Reduction in total difficulties
57% •Reduction emotional symptoms
70% •Reduction in conduct problems
59% •Reduction in peer problems
61% •Increase in pro-social behaviour
80% •Reduction in stress
44% •More fun with child
46% •More confidence child will do as asked
45% •Felt good about child more often
39% •Child seemed happy more often
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*Results - overall
76% •Improvement in problem situations
91% •Improvements in child’s problems
93% •Found course extremely or very helpful
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*Message
*Change Matters
*Value for money matters
*Impact Talks
*Investment Orientation
*Sustained Change
*`Proximal and Distal Outcomes
*Make the case for your theory of change
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*Questions?
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*Cost Avoidance
*Theory of Change
*Measuring Prevention
*Outcomes- Yes again
*Maximising Value
*Making the case-saving money
*Information- what it looks like
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*Why?
*Making Life Better
*Beneficiaries
*Releasing Resource
*Enabling me to do more with what I have
*Moral Purpose
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User valueValue to wider groupPolitical valueSocial valueEnvironmental value
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What if?
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*Family Intervention
Calculator
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*Database of Costs
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Economic pay-offs per £1 investment NHS
Other public sector
Non-public sector
Total
Early identification and intervention as soon as mental disorder arises
Early intervention for conduct disorder 1.08 1.78 5.03 7.89
Health visitor interventions to reduce postnatal depression 0.40 - 0.40 0.80
Early intervention for depression in diabetes 0.19 0 0.14 0.33
Early intervention for medically unexplained symptoms 1.01 0 0.74 1.75
Early diagnosis and treatment of depression at work 0.51 - 4.52 5.03
Early detection of psychosis 2.62 0.79 6.85 10.27
Early intervention in psychosis 9.68 0.27 8.02 17.97
Screening for alcohol misuse 2.24 0.93 8.57 11.75
Suicide training courses provided to all GPs 0.08 0.05 43.86 43.99
Suicide prevention through bridge safety barriers 1.75 1.31 51.39 54.45
Promotion of mental health and prevention of mental disorder
Prevention of conduct disorder through social and emotional learning programmes 9.42 17.02 57.29 83.73
School-based interventions to reduce bullying 0 0 14.35 14.35
Workplace health promotion programmes - - 9.69 9.69
Addressing social determinants and consequences of mental disorder
Debt advice services 0.34 0.58 2.63 3.55
Befriending for older adults 0.44 - - 0.44
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*Narrative
*Headlines
*Stories behind the headlines
*Sustained Change- checking
*Logic Models
*Systematic and robust
*Performance Orientation
*Knowing your theory of change
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*It’s all about people