Cabin Crew Fatigue Management
Nov 29, 2017Jenny Yoo(Kyung In Yoo)D.Sc
ICAO ICSG Safety Group Member, IBRACE Board Member Prof. Kwangju Women’s University
http://matsaviation.com/site/how-to-reduce-your-tiredness-and-fatigue-as-a-new-cabin-crew/ http://www.fahealth.org/flight-attendant-fatigue-part-iv-analysis-incident-reports/
Cabin Crew Member Definition -1-
Evolution of Name:
Sky girl, Air hostess, Steward/Stewardess
Flight attendant Cabin crew member
Source: CATHAY PACIFIC
http://monovisions.com/vintage-first-
female-flight-attendants-1930s/
Cabin Crew Member Definition -2-
- Annex 6A crew member who performs, in the interest of safety of passengers, duties assigned by the operator or the pilot-in-command of the aircraft,but who shall not act as a flight crew member.
- Korea Aviation Safety ActA person who performs duties on board an aircraft for the safety of passengers such as evacuating the passengers in an emergency.
https://www.sott.net/article/281155-Plane-makes-emergency-landing-after-evacuation-slide-inflates-inside-cabinhttps://www.rd.com/advice/work-career/how-to-be-a-flight-attendant/
Aircraft Accident & Pax Safety
- Aircraft AccidentsPassenger Safety Main Factors:Crash Protection, Rapid Evacuation& Survival
- Most aircraft accidentsImmediately accompaniedby post crash fires
https://www.pinterest.co.kr/pin/418271884116646572/Cabin Crew Competence
Why Important?? 15 January 2009
US Airways Airbus A320
Ditched on the Hudson River
Contributing to
the survivability of the accident:
The performance of the cabin crewmembers
while expediting the evacuation of the
airplane. (NTSB)
Cabin Crew Safety Performance
http://www.nydailynews.com/news/year-anniversary-hudson-river-plane-crash-gallery-1.1579817?pmSlide=1.1579809
Other than routine safety duties,
Aviation security
First aid
Decompression
Turbulence
In-flight fire
Cabin Crew Safety Duties
Require Cabin Crew’s Optimal Mental & Physical Conditions
Protection of PaxSafety
Hazards/Threats to Cabin Crew Safety Performance
Biggest Safety Hazards/Threats Fatiguephysiological state of reduced mental
or physical performance capability, impairing a crew member’s alertness &ability to perform safety duties (Annex 6)
Source: Australian CASA
Cabin Crew Fatigue Effect -2-
Cabin Crew Fatigue Effect -3-
SLIDEINFLATION
Failed to change door slide
modes
https://www.google.co.kr/search?dcr=0&biw=1366&bih=622&tbm=isch&sa=1&ei=
Cabin Crew Fatigue Effect -4-
Three people were injured on a flight out of Bradley when an unsecured beverage cart struck them during takeoff
(April 19, 2016).
http://longshortreport.com/2017/07/26/global-aircraft-galley-equipment-market-2017-2022/
Cabin Crew Fatigue Effect -5-
A fully stocked, 300 lbs, beverage cart broke loose and hit a passenger in the head, caused a traumatic brain injury (June 16, 2017).
https://www.lawhancock.com/blog/traumatic-brain-injury-airplane/
Cabin Crew Fatigue Reporting
NASA ASRS: Reports related to fatigue
have increased substantially.
Cabin crew fatigue may be
occurring more frequently
and warrant more attention.
Fatigue
afacwa.org
Fatigue Causes -1-
Source: NetJets Europe
No/Missing Break/Meal
collective-evolution.com
Fatigue Causes -2-
Source: FAA
Conclusions -1- In case of an aircraft accident,
passenger survivability
depends on competent cabin
crew members’ safety performance;
Biggest threat: cabin crew fatigue
leading to lack of situational awareness
and wrong decision makings;
Flight duty hour limits & rest time need to be reviewed in line with for flight crew members;
Flight schedules need to reflect the effect of crossing over different time zones, etc. in consideration of circadian factors;
Conclusions -2-
Air carrier cabin crew management policy needs to
ensure strong support for cabin crew members’
safety/security related actions in-flight;
Enhance cabin crew safety and security training to promptly recognize acts of unlawful interference and take appropriate actions;
Enhance cabin crew safety training in association with
the effect of fatigue on cabin safety for cabin crew self-
fatigue management;
Encourage cabin crew members to voluntarily report fatigue related incidents for data collection and risk management.
