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Re-imagine . Re-think . Re-engineer
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About Azimuth
ProfileAzimuth Consulting was conceived as a solution provider to one of the most challenging issues faced by industry today – improving productivity through improving processes. Our Focusis on BPO/ITES, where productivity and process improvement has significant impact on the organization’s top-line growth. Our Approachis to work together with the client to jointly develop concepts and solutions that will add the highest value to all involved stakeholders. ValuesWe are committed to exemplary Service, measurable Outcomes, authentic Partnership, and demonstrable Quality in all we do. MissionTo help our clients accelerate the pace of positive change in their organization in order to significantly improve their business results and long-term viability for their shareholders. VisionTo be acknowledged by our clients as their first choice in the capability areas in which we offer our expertise.
Re-imagine . Re-think . Re-engineer
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What we do
Assessing the maturity of a process requires a multi-dimensional perspective, which involves breaking down the key elements of high-performance process and asking questions such as:
• Are desired outcomes clearly defined, understood and aligned with company objectives?
• Does the process have clear ownership and performance accountability?
• Is the process streamlined, optimized, consistent and standard?
• Is effectiveness measured with enabling technologies in place to achieve excellence?
Business Process Improvement
Re-imagine . Re-think . Re-engineer
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Methodology
Re-imagine . Re-think . Re-engineer
Process Analysis
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Methodology
Re-imagine . Re-think . Re-engineer
Process Mapping
Process Analysis
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Methodology
Re-imagine . Re-think . Re-engineer
Process Analysis
Theory of Constraints
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Methodology
Re-imagine . Re-think . Re-engineer
Process Analysis
Calculating True Capacity
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Methodology
Re-imagine . Re-think . Re-engineer
Process Analysis
Productivity• OE as a metric• Financial value of
productivity
Microsoft Excel Worksheet
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Methodology
Re-imagine . Re-think . Re-engineer
Lean
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Methodology
Re-imagine . Re-think . Re-engineer
Yield
Lean
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Methodology
Re-imagine . Re-think . Re-engineer
Sources of Waste
Lean
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Methodology
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Defects• Determining cost of
defects
Lean
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Methodology
Re-imagine . Re-think . Re-engineer
Lean
Process Capability
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Methodology
Re-imagine . Re-think . Re-engineer
Lean
Problem Solving: RCA
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Methodology
Re-imagine . Re-think . Re-engineer
Lean
Control Charts and SPC
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Methodology
Re-imagine . Re-think . Re-engineer
Variability Modelling
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Methodology
Re-imagine . Re-think . Re-engineer
Value Stream Mapping
Variability Modelling
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Methodology
Re-imagine . Re-think . Re-engineer
Flow-time Efficiency• Waiting Time Models• Pooling• Loss Models
Variability Modelling
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Methodology
Re-imagine . Re-think . Re-engineer
Sequencing
Variability Modelling
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The Azimuth Advantage
Re-imagine . Re-think . Re-engineer
Commitment to client’s objectives• Available on short notice• Dedicated resource• Singular focus on current project
Quality of output• Subject Matter Expert• Certification from the Wharton School, University of
Pennsylvania• Proven track record
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Stay connected
Re-imagine . Re-think . Re-engineer
INDIA:
104 Silver Oaks, DLF-1Gurgaon,
National Capital Region
: +91-852-773-8484: http://www.azimuthglobalconsulting.com/: [email protected]