Download - Al Mohamed Functional Resume
Al Mohamed
4247 N Damen Avenue, Chicago, IL 60618-3011
Phone: 312-238-9548 (Home) | 407-493-1056 (Mobile)
E-mail: [email protected]
Website: www.linkedin.com/in/almohamed/
Profile
IT operations and finance professional with over a decade of hands-on experience. Well versed in
negotiation to achieve mutually beneficial solutions. Demonstrated project management skills, including
developing relationships with stakeholders to ensure project success. Highly regarded interpersonal
communication skills including, but not limited to: team building, writing, public speaking, meeting
facilitation, coaching, and development.
Skills
Training Coaching, and
Development
Negotiation MS Office Suite including
VLOOKUP, PivotTables,
Access Databases
Oracle iProcurement Facilitation Technical Writing
Reporting and Analytics Legal Compliance Disaster Recovery and
Business Continuity Planning
Cost Accounting and
Journal Entry
Preparation
Strategic Sourcing
and Procurement
Critical Thinking
Experience
Procurement/Sourcing
Procured IT Hardware and Software for locations throughout the United States working with a team
locally in Chicago and remotely in Naperville and Toronto. Worked both on a team and alone, with
little to no supervision.
Negotiated with manufacturers/vendors on delivery of new-to-market equipment during times of
supply chain constraint. Achieved a near-perfect record of 24-hour SLAs for iPhone 6, iPhone 6 Plus,
and iPad Air 2 orders during initial weeks of availability.
Resume: Al Mohamed
Page 2 | Al Mohamed, 407-493-1056
Financial Analysis
Streamlined monthly financial processes including over 1,200 journal entries for asset depreciation and
cost accounting recoveries. Recoveries assisted department in hitting record goals within $300,000
accuracy on a $150MM planned spend (0.2% actual, goal is 1% accuracy to plan).
Process Improvement
Planned and partnered with other lines of business to eliminate unnecessary processes by defining the
owners and those impacted, engaging groups responsible, and assigning new groups responsible for
those tasks.
Facilitated meetings, both face-to-face and virtual, to gather information from stakeholders, define
milestones and deliverables, and to ensure overall success of various projects.
Coaching and Development
Trained and on boarded over 50 new hires to call center collections teams during the height of the
recession. Facilitated classroom training on systems, legal compliance, negotiation tactics, and more.
Employment History
Intermediate Operations Analyst (April 2011 – Present) BMO Harris Bank, NA (Chicago, IL) Process Analyst, Customer Support Advisor III (August 2010 – March 2011) JP Morgan Chase Bankcard Services (Heathrow, FL) Trainer, Subject Matter Expert (February 2010 – August 2010) JP Morgan Chase Bankcard Services (Heathrow, FL) Customer Support Advisor I (June 2009 – February 2010) JP Morgan Chase Bankcard Services (Heathrow, FL) Operations Manager (May 2006 – June 2009)
Beautiful Indoor Blossoms, Inc. (Oviedo, FL) Collections Representative, Analyst (August 2003 – May 2006) AT&T Wireless Services (Orlando, FL)
Education
Bachelor of Arts, DePaul University (August 2014)
3.521/4.0 GPA
Focus of Information Systems Analysis