al mohamed functional resume

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Al Mohamed 4247 N Damen Avenue, Chicago, IL 60618-3011 Phone: 312-238-9548 (Home) | 407-493-1056 (Mobile) E-mail: [email protected] Website: www.linkedin.com/in/almohamed/ Profile IT operations and finance professional with over a decade of hands-on experience. Well versed in negotiation to achieve mutually beneficial solutions. Demonstrated project management skills, including developing relationships with stakeholders to ensure project success. Highly regarded interpersonal communication skills including, but not limited to: team building, writing, public speaking, meeting facilitation, coaching, and development. Skills Training Coaching, and Development Negotiation MS Office Suite including VLOOKUP, PivotTables, Access Databases Oracle iProcurement Facilitation Technical Writing Reporting and Analytics Legal Compliance Disaster Recovery and Business Continuity Planning Cost Accounting and Journal Entry Preparation Strategic Sourcing and Procurement Critical Thinking Experience Procurement/Sourcing Procured IT Hardware and Software for locations throughout the United States working with a team locally in Chicago and remotely in Naperville and Toronto. Worked both on a team and alone, with little to no supervision. Negotiated with manufacturers/vendors on delivery of new-to-market equipment during times of supply chain constraint. Achieved a near-perfect record of 24-hour SLAs for iPhone 6, iPhone 6 Plus, and iPad Air 2 orders during initial weeks of availability.

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Page 1: Al Mohamed Functional Resume

Al Mohamed

4247 N Damen Avenue, Chicago, IL 60618-3011

Phone: 312-238-9548 (Home) | 407-493-1056 (Mobile)

E-mail: [email protected]

Website: www.linkedin.com/in/almohamed/

Profile

IT operations and finance professional with over a decade of hands-on experience. Well versed in

negotiation to achieve mutually beneficial solutions. Demonstrated project management skills, including

developing relationships with stakeholders to ensure project success. Highly regarded interpersonal

communication skills including, but not limited to: team building, writing, public speaking, meeting

facilitation, coaching, and development.

Skills

Training Coaching, and

Development

Negotiation MS Office Suite including

VLOOKUP, PivotTables,

Access Databases

Oracle iProcurement Facilitation Technical Writing

Reporting and Analytics Legal Compliance Disaster Recovery and

Business Continuity Planning

Cost Accounting and

Journal Entry

Preparation

Strategic Sourcing

and Procurement

Critical Thinking

Experience

Procurement/Sourcing

Procured IT Hardware and Software for locations throughout the United States working with a team

locally in Chicago and remotely in Naperville and Toronto. Worked both on a team and alone, with

little to no supervision.

Negotiated with manufacturers/vendors on delivery of new-to-market equipment during times of

supply chain constraint. Achieved a near-perfect record of 24-hour SLAs for iPhone 6, iPhone 6 Plus,

and iPad Air 2 orders during initial weeks of availability.

Page 2: Al Mohamed Functional Resume

Resume: Al Mohamed

Page 2 | Al Mohamed, 407-493-1056

Financial Analysis

Streamlined monthly financial processes including over 1,200 journal entries for asset depreciation and

cost accounting recoveries. Recoveries assisted department in hitting record goals within $300,000

accuracy on a $150MM planned spend (0.2% actual, goal is 1% accuracy to plan).

Process Improvement

Planned and partnered with other lines of business to eliminate unnecessary processes by defining the

owners and those impacted, engaging groups responsible, and assigning new groups responsible for

those tasks.

Facilitated meetings, both face-to-face and virtual, to gather information from stakeholders, define

milestones and deliverables, and to ensure overall success of various projects.

Coaching and Development

Trained and on boarded over 50 new hires to call center collections teams during the height of the

recession. Facilitated classroom training on systems, legal compliance, negotiation tactics, and more.

Employment History

Intermediate Operations Analyst (April 2011 – Present) BMO Harris Bank, NA (Chicago, IL) Process Analyst, Customer Support Advisor III (August 2010 – March 2011) JP Morgan Chase Bankcard Services (Heathrow, FL) Trainer, Subject Matter Expert (February 2010 – August 2010) JP Morgan Chase Bankcard Services (Heathrow, FL) Customer Support Advisor I (June 2009 – February 2010) JP Morgan Chase Bankcard Services (Heathrow, FL) Operations Manager (May 2006 – June 2009)

Beautiful Indoor Blossoms, Inc. (Oviedo, FL) Collections Representative, Analyst (August 2003 – May 2006) AT&T Wireless Services (Orlando, FL)

Education

Bachelor of Arts, DePaul University (August 2014)

3.521/4.0 GPA

Focus of Information Systems Analysis