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Adding Value to your Microsoft Lync installation with FONCOMFORT-ADD-ON´s
>> Upgrade your standard Microsoft Lync-Client to a higher level of convenience and functionality. With FONCOMFORT you get a full featured communication client which exceeds the feature richness of traditional PBX softphones <<
FONCOMFORT Professional is client/server based and includes:
• Pickup ringing calls from your team • Pickup longest ringing call (blind pickup) • Ringing state added to presence states
• Redirect redirected calls • Redirection exceptions — let certain callers through
• Busy-on-busy
• Change redirection targets and rules on behalf of Manager • Change presence state of Manager
• Quick, Easy and intuitive
• Enable or forward directly to predefi ned targets • Suppressed calls are sent to predefi ned settings (voicemail, mobile ... )
• Answer/hangup by global hot key • Make call directly from phone numbers stored in the clipboard
• Works with connected USB headsets or hardphones (Aastra 6725ip, Polycom CX600/700)
FONCOMFORT® A PRODUCT OF BRESSNER TECHNOLOGY EMEA +49 (0) 8142 47284-0 | harald.fi [email protected] USA / ASIA +1 561 953 1866 | [email protected] | ® 2012
• Ringing state added to presence states
• Redirection exceptions — let certain callers through
• Change presence state of Manager
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• Suppressed calls are sent to predefi ned settings (voicemail, mobile ... ) • Suppressed calls are sent to predefi ned settings (voicemail, mobile ... )
• Make call directly from phone numbers stored in the clipboard
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Details of Professional Edition
Team functions
• Pickup specifi c ringing call via context menu
• Pickup longest waiting call in team (blind pickup)
• Pickup longest waiting call in team (blind pickup)
Redirection functions
• Call redirected extensions directly from authorized users
• Redirection can be chained, e.g. call is redirected to delegate, who has forwarded to a mobile
Second phone call treatment
• In addition to Basic edition a busy signal can be given to caller
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FONCOMFORT® A PRODUCT OF BRESSNER TECHNOLOGY EMEA +49 (0) 8142 47284-0 | harald.fi [email protected] USA / ASIA +1 561 953 1866 | [email protected] | ® 2012
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Team functions
Redirection functions
Second phone call treatment
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Details of Professional Edition
Manager / Secretary functions
• FonComfort Settings application allows to set presence and call forwarding options of Manager
Compatibility
• Works with connected USB headsets or hardphones (Aastra 6725ip, Polycom CX600/700)
Properties
FONCOMFORT - Compatibilities
Lync 2010 Lync 2013 Windows 7 Windows 8
FONCOMFORT - Service
If you have other special requests for Lync applications, presence integration, Fax integration or Unifi ed Communications, give us a call! If you do not yet have a Lync solution: We are also off ering special solutions and gateways for a smooth migration to Lync which connects your existing PBX and protects your investment!
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FONCOMFORT® A PRODUCT OF BRESSNER TECHNOLOGY EMEA +49 (0) 8142 47284-0 | harald.fi [email protected] USA / ASIA +1 561 953 1866 | [email protected] | ® 2012
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Lync 2010 Lync 2013 Windows 7 Windows 8 Lync 2010 Lync 2013 Windows 7 Windows 8 Lync 2010 Lync 2013 Windows 7 Windows 8 Lync 2010 Lync 2013 Windows 7 Windows 8 Lync 2010 Lync 2013 Windows 7 Windows 8 Lync 2010 Lync 2013 Windows 7 Windows 8 Lync 2010 Lync 2013 Windows 7 Windows 8 Lync 2010 Lync 2013 Windows 7 Windows 8 Lync 2010 Lync 2013 Windows 7 Windows 8
Manager / Secretary functions
Compatibility
Properties
is a registered trademark of BRESSNER Techology, all other trademarks are the sole property of their respective owners.
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Selection of our UNIFIED COMMUNICATIONS products:
FonComfort Plugins for Microsoft® Lync ™ Extend Lync with Manager/Assistance functions, team functions (Pickup), second call treatment (busy on busy), convenient call transfer
Busylight UC for Microsoft® Lync ™ Never miss a call on Lync: Busylight UC shows the Microsoft Lync State and rings/fl ashes at incoming calls.
UC Door: repräsentative Empfangslösung For outside and lobby, door opening via Lync or via soft keypad, individual GUI
UC FeatureBOX: Lync™-Gateway mit Zusatznutzen Seamless integration of your existing DECT, Fax and PBX systems with Lync and Exchange, easy installation and automatic endpoint management
UC FeatureBOX: Lync™-Gateway mit Zusatznutzen Intelligent alarm server for processing diff erent alarm sources with integration to Lync and text-to-speech
BRESSNER Technology GmbH
Industriestrasse 51 82194 Gröbenzell / München GERMANY
www.bressner.de
FONCOMFORT® A PRODUCT OF BRESSNER TECHNOLOGY EMEA +49 (0) 8142 47284-0 | harald.fi [email protected] USA / ASIA +1 561 953 1866 | [email protected] | ® 2012
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