Collaboration at Scale: Problem Types & Strategies11-Oct-2017
Collaboration at Scale
Designed for Scrum-centric organizations with more than 10 Scrum teams, the Collaboration at Scale webinar series provides focused, outcome-driven solutions to collaboration problems faced by Product Owners, ScrumMasters, and Development Teams.
Produced by the Scrum Alliance and Conteneo, Inc., we’re proud of the many distinguished experts who share their wisdom in our series.
Luke Hohmann
2 Harry Max
2-4 WEEK SPRINT
DAILY SCRUM MEETING
(EVERY 24 HOURS)
POTENTIALLY SHIPABLE PRODUCT INCREMENT
SPRINT BACKLOGPRODUCT BACKLOG
3
Common Scrum Challenges
Tech Debt
Release Planning
Roadmap
Retros
Liftoffs
Refining
Value-Based
Backlogs
Priorities
Depend-encies
Done, Done
CI/CD
TODAY:Impact Mapping
Oct 2017: Problem Type Strategies
Product Discovery
Partner Engagement
Which kinds of problems are you facing?
• Unclear requirements / bad user stories• Backlog changing too frequently• Too much technical debt• Product isn’t accepted in the market• ”Command and Control” Management• Too many meetings in Scrum
4
Multi-select POLL QUESTION
Agenda
1 Problem Types and Strategies2 Strategies, Cynefin and Wickedness3 Scrum-centric Problem Strategies4 How To Use This
5
Let’s Explore Some “Problems”
6
Problem is an Overloaded Term
7Creativecommons.org/licenses/by-nc-sa/2.0Bjoern Lauer
Difficulty to solve
Impa
ct
Trivial
Smal
lEp
ic
Unsolvable
Potential Impact
Difficulty to Solve
Difficulty to solveTrivial
Smal
lEp
ic
Unsolvable
Impa
ct
The Problem is Not the Problem
Trivial
Smal
lEp
ic
Unsolvable
Impa
ct
Bjoern LauerCreativecommons.org/licenses/by-nc-sa/2.0
Difficulty to solve
Words help us think
We Cope with Issues
Difficulty to solveTrivial
Smal
lEp
ic
Issue
Impa
ct
Unsolvable
Cope
Sometimes Issues are Quite Adorable
Difficulty to solveTrivial
Smal
lEp
ic
Issue
Impa
ct
Unsolvable
Cope
We Solve Dilemmas
Difficulty to solveTrivial
Smal
lEp
ic
Issue
Dilemma
ProblemImpa
ct
Unsolvable
SolveCope
We Solve Problems
Difficulty to solveTrivial
Smal
lEp
ic
Dilemma
ProblemImpa
ct
Unsolvable
SolveCope
Issue
We Manage Predicaments
Difficulty to solveTrivial
Smal
lEp
icIm
pact
Unsolvable
Solve ManageCope
Dilemma
Problem
Issue
Predicament
We Mind Quagmires
Difficulty to solveTrivial
Smal
lEp
icIm
pact
Unsolvable
Quagmire
Solve Manage MindCope
Predicament
Dilemma
Problem
Issue
We Plan for Crises
Difficulty to solveTrivial
Smal
lEp
ic ELECrisis
Impa
ct
Unsolvable
Solve Manage Mind PlanCope
Quagmire
Predicament
Dilemma
Problem
Issue
The Full Spectrum
Difficulty to solveTrivial
Smal
lEp
icIm
pact
Unsolvable
Solve Manage Mind PlanCope
Quagmire
Predicament
Dilemma
Problem
Issue
CrisisELE
What has your attention now?
• An Issue• A Dilemma• A Problem• A Predicament• A Quagmire• A Crisis• An End of Life Event
19
POLL QUESTION
Strategies, Cynefin and Wickedness
20
Problem Taxonomy – Cynefin Behaviors
21
BehaviorsStrategies
22
• Long time horizon• Inertia • “Failure” is catastrophic • Multiple actors• Values
Wicked Problems
• Clearly defined• Shorter, often repeating time horizon• “Failure” not catastrophic • Knowledge / Economics driven
Technical Problems
23
Technical Wicked
Scrum-centric Problem Strategies
24
Difficulty to solveTrivial
Smal
lEp
ic ELECrisis
Impa
ct
Unsolvable
Solve Manage Mind PlanCope
Quagmire
Predicament
Dilemma
Problem
Issue
2-4 WEEK SPRINT
DAILY SCRUM MEETING
(EVERY 24 HOURS)
POTENTIALLY SHIPABLE PRODUCT INCREMENT
SPRINT BACKLOGPRODUCT BACKLOG
Summary
26
Summary: The Problem is not the Problem!
• Claiming everything is a problem is a problem because it suggests that we can approach every “problem” using the same strategy.
• We need to use different strategies when solving problems so that we can maximize our ability to “solve” the problem.
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What do you want for the Dec 2017 webinar?
• Distributed Team Liftoffs / Kickoffs• Buyer and User Personas• Synchronizing Short-Term and Long-Term Backlogs• How to Prioritize a Backlog• Facilitating Online Meetings• User Teardowns• How To Implement Lean Coffee at Scale• Analyzing Retrospective Data at Scale• Beyond Budgeting / Agile Portfolio Management• My desired topic isn’t listed – email [email protected]
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POLL QUESTION
Discussions
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Thank you for attending.
Our next webinar is 08-Nov-2017 on Budgeting and Agile Portfolio Management.
Luke Hohmannconteneo.co
Harry Max