Download - 01-Introduction to Information Systems
1
IntroductiontoInformationSystems
Dr.RickJerz
© 2016 rjerz.com1
Objectives
• Identify the reasonswhybeing aninformeduserofinformation systemsisimportant intoday’s world.
• Describe the varioustypesofcomputer-based information systemsin anorganization.
• Discuss waysinwhich informationtechnology canaffect managersandnon-managerial workers.
• Identify positive andnegative societal effectsofthe increased useofinformationtechnology.
© 2016 rjerz.com2
PersonalExperiencewithInformationSystems
• Information technology• Information systems
• Useofcomputers (1970,1980,1990,2000)• Nowteaching “online”
• Thiscourse isanillustration ofhow farithasgone.
© 2016 rjerz.com3
DigitalTechnologiesAroundUs
• Documents (now digital)• Books(now digital)• Music (album totape toCDtodigital)• Photography (film andprint todigital)
• AppleIIGS• Movies(film to videos toDVDstodigital)• Communications (lettersto email)
• JDTechCenter,Compuserve• Education (lectures tolecture videos toonline degrees)
© 2016 rjerz.com4
MyTriptoMexico
• Information technologies andInformationSystemsusedformytrip• Oldway:Travelagent• Newway:Doityourself• Informationtechnologies:laptop(MacBookPro)andsmartphone(iPhone6plus)
• Arrangementsand bookings• Air:united.com• Train:amtrak.com• Accommodations:airbnb.com,hostelworld.com
© 2016 rjerz.com5
MyTriptoMexico
• Travel:Smartphone• Amtrak tickets(onmyiPhone)• CTA inChicago- VentraCard(nomoney)• Airline tickets(onmyiPhone)
• Arrival:Smartphone• Communication(replacedphonechip)• Money:ATM• Taxi: hadawirelessInternethotspotinglovecompartment
• Location
© 2016 rjerz.com6
2
MyTriptoMexico
• During• WhereamI?(Googlemaps)• Foreignwords(Googletranslate)• Busschedules:frommyiPhoneado.com.mx app• ConnectingwithAirbnbhost:text• Whattodoandsee• Restaurants• Classes:2exams,startedanewcourse,studentpresentations,uploaded2GBvideo,grading,email, studentsunawareofmylocation
• After• Editphotoandvideo
© 2016 rjerz.com7
InformedUser
• Averagepersondoes notcare• How dothese systemswork(sowell)?• Themoreyouknow, thebetter offyouare
© 2016 rjerz.com8
CareerOpportunities
• Business docare• Information systemsareacorecomponent ofnearlyallbusinesses
• Businesses hiregood business students whoknow something about ITand IS
• Employees arepaid well!
• Table 1.1“Information Technology Jobs”
© 2016 rjerz.com9
ExamplesofGoodJobs
© 2016 rjerz.com10
DIKHierarchy
Data
Knowledge
Information
Wisdom
Data,Information,Knowledge,WisdomHierarchy
© 2016 rjerz.com11
IS&ITDefinitions
• Information technology – thehardware,software andmedia usedto store,organize,retrieveandcommunicate information
• Information systems– anorganizedcombination ofhardware,software,infrastructure, dataand people that isusedtoaccomplish aspecified organizational orpersonal objective
© 2016 rjerz.com12
3
InformationSystemElements
• Data• Hardware• Software• Communication media• Procedures• People
ElementsofanInformationSystem
© 2016 rjerz.com13
ISHelpUsDealwithInformation
Information systems...• letusgatherlargeamounts ofdataquickly,easilyand reliably
• allow businesses to store andorganize verylargeamounts ofdata
• performtheir datamanipulations quickly,accurately andconsistently
• letusretrieve andoutput information in avarietyofforms,depending onwhat isusefultothe user
© 2016 rjerz.com14
Table1.4
© 2016 rjerz.com15
BreadthofInformationSystems
© 2016 rjerz.com16
TypesofInformationSystems
• Marketingsystems:products and servicesawareness
• Reservation andpurchasing systems• Resorts• Airbnb• Amazon• Hotels• Starbucks
• Transaction processing• Creditcard• ChicagoCTA• Restaurants
© 2016 rjerz.com17
OrganizationNeeds
• Knowledge Workers• Office Automation Systems(OAS)• Business Intelligence (BI)• ExpertSystems(ES)• Dashboards (akaDigital Dashboards)
© 2016 rjerz.com18
4
ITAffects“Workers”
• Travel agent• Airbnb• Train• Airline
• People’s jobsmay nolonger exist• Secretary• Professor• Maildelivery person
• Newjobs• Online instructor• Officeadministrator (with computer skills)
© 2016 rjerz.com19
HowDoesITImpactOrganizations?
• ITreduces thenumber ofmiddle managers• ITchanges themanager’sjob• Will ITeliminate jobs?• ITimpacts employees atwork
© 2016 rjerz.com20
ITAffectsOurQualityofLife
• IThaschanged thewaywework• Teleworkers• Smartphones provide constant accesstotext,email,and voicecommunications
• Thelines between time atwork and leisuretime athomehavebecome blurred
• Surveysindicate employees takelaptops andsmartphones onvacation
© 2016 rjerz.com21
Stress
• When things donot work– Stress!
• Mental• Physical
• Training• Betterjobdesign (hiremoreworkers!)
© 2016 rjerz.com22
SocietalEffects
• Lifeisnot the same• Workisnot thesame• Travelisnot the same
• Advantages• Travelischeaper• Morechoices• Moreinformation
• Disadvantages• Mustdoityourself
© 2016 rjerz.com23
“RobotRevolution”
• Industrial Robots
• Telepresence Robots
• SurgicalRobots
© 2016 rjerz.com24