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IntroductiontoInformationSystems

Dr.RickJerz

© 2016 rjerz.com1

Objectives

• Identify the reasonswhybeing aninformeduserofinformation systemsisimportant intoday’s world.

• Describe the varioustypesofcomputer-based information systemsin anorganization.

• Discuss waysinwhich informationtechnology canaffect managersandnon-managerial workers.

• Identify positive andnegative societal effectsofthe increased useofinformationtechnology.

© 2016 rjerz.com2

PersonalExperiencewithInformationSystems

• Information technology• Information systems

• Useofcomputers (1970,1980,1990,2000)• Nowteaching “online”

• Thiscourse isanillustration ofhow farithasgone.

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DigitalTechnologiesAroundUs

• Documents (now digital)• Books(now digital)• Music (album totape toCDtodigital)• Photography (film andprint todigital)

• AppleIIGS• Movies(film to videos toDVDstodigital)• Communications (lettersto email)

• JDTechCenter,Compuserve• Education (lectures tolecture videos toonline degrees)

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MyTriptoMexico

• Information technologies andInformationSystemsusedformytrip• Oldway:Travelagent• Newway:Doityourself• Informationtechnologies:laptop(MacBookPro)andsmartphone(iPhone6plus)

• Arrangementsand bookings• Air:united.com• Train:amtrak.com• Accommodations:airbnb.com,hostelworld.com

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MyTriptoMexico

• Travel:Smartphone• Amtrak tickets(onmyiPhone)• CTA inChicago- VentraCard(nomoney)• Airline tickets(onmyiPhone)

• Arrival:Smartphone• Communication(replacedphonechip)• Money:ATM• Taxi: hadawirelessInternethotspotinglovecompartment

• Location

© 2016 rjerz.com6

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MyTriptoMexico

• During• WhereamI?(Googlemaps)• Foreignwords(Googletranslate)• Busschedules:frommyiPhoneado.com.mx app• ConnectingwithAirbnbhost:text• Whattodoandsee• Restaurants• Classes:2exams,startedanewcourse,studentpresentations,uploaded2GBvideo,grading,email, studentsunawareofmylocation

• After• Editphotoandvideo

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InformedUser

• Averagepersondoes notcare• How dothese systemswork(sowell)?• Themoreyouknow, thebetter offyouare

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CareerOpportunities

• Business docare• Information systemsareacorecomponent ofnearlyallbusinesses

• Businesses hiregood business students whoknow something about ITand IS

• Employees arepaid well!

• Table 1.1“Information Technology Jobs”

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ExamplesofGoodJobs

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DIKHierarchy

Data

Knowledge

Information

Wisdom

Data,Information,Knowledge,WisdomHierarchy

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IS&ITDefinitions

• Information technology – thehardware,software andmedia usedto store,organize,retrieveandcommunicate information

• Information systems– anorganizedcombination ofhardware,software,infrastructure, dataand people that isusedtoaccomplish aspecified organizational orpersonal objective

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InformationSystemElements

• Data• Hardware• Software• Communication media• Procedures• People

ElementsofanInformationSystem

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ISHelpUsDealwithInformation

Information systems...• letusgatherlargeamounts ofdataquickly,easilyand reliably

• allow businesses to store andorganize verylargeamounts ofdata

• performtheir datamanipulations quickly,accurately andconsistently

• letusretrieve andoutput information in avarietyofforms,depending onwhat isusefultothe user

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Table1.4

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BreadthofInformationSystems

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TypesofInformationSystems

• Marketingsystems:products and servicesawareness

• Reservation andpurchasing systems• Resorts• Airbnb• Amazon• Hotels• Starbucks

• Transaction processing• Creditcard• ChicagoCTA• Restaurants

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OrganizationNeeds

• Knowledge Workers• Office Automation Systems(OAS)• Business Intelligence (BI)• ExpertSystems(ES)• Dashboards (akaDigital Dashboards)

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ITAffects“Workers”

• Travel agent• Airbnb• Train• Airline

• People’s jobsmay nolonger exist• Secretary• Professor• Maildelivery person

• Newjobs• Online instructor• Officeadministrator (with computer skills)

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HowDoesITImpactOrganizations?

• ITreduces thenumber ofmiddle managers• ITchanges themanager’sjob• Will ITeliminate jobs?• ITimpacts employees atwork

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ITAffectsOurQualityofLife

• IThaschanged thewaywework• Teleworkers• Smartphones provide constant accesstotext,email,and voicecommunications

• Thelines between time atwork and leisuretime athomehavebecome blurred

• Surveysindicate employees takelaptops andsmartphones onvacation

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Stress

• When things donot work– Stress!

• Mental• Physical

• Training• Betterjobdesign (hiremoreworkers!)

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SocietalEffects

• Lifeisnot the same• Workisnot thesame• Travelisnot the same

• Advantages• Travelischeaper• Morechoices• Moreinformation

• Disadvantages• Mustdoityourself

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“RobotRevolution”

• Industrial Robots

• Telepresence Robots

• SurgicalRobots

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What’sinitforme?

• Abetterunderstanding ofhow theseinformation systemsoperateinbusiness

• Hands-on experience with avarietyofimportant information technologies

• Abetterbusiness career• Afocusofcontinued study inthis field

© 2016 rjerz.com25