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UC Irvine Health
Institute for Clinical and Translational ScienceAddressing unmet clinical needs
Terry A. Belmont
CEO, UC Irvine Medical CenterJune 19, 2012
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Will hospitals become extinct in 2050?What would be the implications?Will hospitals become extinct in 2050?What would be the implications?
Addressing unmet clinical needs
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An evolution is taking place in healthcare
Mainframe
Minicomputers
Desktops
Laptops
Smartphones
Tablets/iPads
Our changing needs will require innovation
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An ever-present reminder of why our organization exists. In addition to describing what we do, it centers us and serves as a foundation for our work, plans and vision.
An ever-present reminder of why our organization exists. In addition to describing what we do, it centers us and serves as a foundation for our work, plans and vision.
Mission – our purpose
Discover Teach Heal
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Identifies the overall direction and long-term view of our organization. It is visceral and inspiring and serves to differentiate and promote our aspirations to all constituents.
Identifies the overall direction and long-term view of our organization. It is visceral and inspiring and serves to differentiate and promote our aspirations to all constituents.
Vision – our aspiration
To be among the best (top 20) academic health centers in the nation in research,
medical education, and excellence in patient care
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ARI2SE:Accountability – We are each responsible for the achievements and successes of UC Irvine
Health.
Respect – We foster an environment of mutual respect and trust amongst ourselves and with all whom we serve.
Integrity – We tell the truth and strive to earn the trust of those around us.
Innovation – We seek ideas and approaches that can change the way the world discovers,
teaches and heals.
Service through teamwork – As departments, units and individuals, we collaborate to effectively and compassionately serve our patients, each other and our community.
Excellence – We are committed to achieving the highest level of excellence in patient care, discovery and education.
Core values
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Combined, these elements represent the foundation of UC Irvine Health’s strategic plan. They ensure that all strategies and actions within the strategic plan support UC Irvine Health’s purpose and long-term direction.
Combined, these elements represent the foundation of UC Irvine Health’s strategic plan. They ensure that all strategies and actions within the strategic plan support UC Irvine Health’s purpose and long-term direction.
Mission
Core ValuesVision
Our foundation
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UC Irvine Health
Advance clinical excellence
Broaden the impact of our
clinical expertise
Advance premier research
Educate for the future
Foster an outstanding team
Financial sustainability
Strengthen image & community partnerships
Strategic themes
The seven strategic themes represent key areas of focus.
Each of these themes has one or more goals and associated strategies defining the actions required to move UC Irvine Health closer to its vision.
The seven strategic themes represent key areas of focus.
Each of these themes has one or more goals and associated strategies defining the actions required to move UC Irvine Health closer to its vision.
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There are many external pressures / forces impacting UC Irvine Health today and in the future.
Legislative / Policy
Demographic & Epidemiology
Economic
Purchasers / Consumers
Payer (Gov’t or Private)
Provider (Hospital & Physician)
Teaching and Research
UC IrvineHealth
Where we are today
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• Activity based reimbursement / reward volume growth
• Emphasis on aggressive top line / revenue negotiations
• Consolidate for market / negotiating power
• Indirect / minimal financial incentives for quality, safety, satisfaction etc.
• Minimal risk assumed by hospitals
Current / ExistingBusiness Model
• Provider payment tied to quality, outcomes, and cost effectiveness
• Emphasis on cost control, productivity, and efficiencies
• Consolidate to secure “populations”, scale, and build coordinated / aligned continuum
• Assuming / sharing risk (next generation capitation)
• Pricing power tied to ability to demonstrate “value”
FutureBusiness Model
The long-standing, existing provider business model based on volume, will be supplanted by a model based on the best possible quality at the lowest possible price or “VALUE”
Prepared by UC Irvine Medical Center Strategic Services Department
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Provider (Hospital & Physician)
The emphasis on “value” will require providers to re-evaluate their clinical processes and infrastructure
Healthcare is rapidly moving from an activity-based model to a value-based care delivery model
o Best possible quality at lowest possible price
o Away from fee-for-service model
o Community or population health models
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Patient Experience + Quality of Care
Cost of Care
Quality / Safety
Size / Growth
Service / Patient Experience
Finance / Cost
Quality of Care
PatientExperience
Cost of Care
I.T.
Performance categories for UC Irvine Medical Center’s organizational goals are based on the value equation
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Needs in patient care delivery. Burning platform priorities and initiatives for FY2013
Quality & Safety Outcomes
o Utilization Management / Case Management
o Lean Sigma (SPI)
Patient Experience (SPI)
Cost Reduction
o Throughput Improvement
o Lean Sigma (SPI)
o Resource Opportunity Improvement (ROI)
Robust EMR/EHR
o QUEST implementation
Delivery System / Network Infrastructure
o Primary Care Strategy (SPI)
o Ambulatory Care Strategy (SPI)
Market Essentiality
o Brand Strategy Development & Implementation (SPI)
o Portfolio Analysis (SPI)
o Cancer Center Clinical Strategic Business Plan
Funds Flow / SOM Deficit (SPI)
*(SPI) = Strategic Plan initiative
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10 value imperative issues1. Quality Outcomes: Ability to demonstrate quality outcomes (outcomes of care, process of care, safety, etc.) that are
exceptional.
2. ALOS / Throughput: Reduction in ALOS and improvements in throughput (patient flow and reduced wait times once in our system) that free up capacity, improve service, and reduce costs.
3. Cost Reduction (Make Margin at Medicare Rates): Reduce the cost of delivering care (both inpatient and outpatient) at UC Irvine Medical Center to improve our value, enable competitive pricing and provide sustainable cash flow and capital to the organization.
4. Payment Models (Taking Risk): Pilot, build infrastructure for and begin taking risk (capitation) for populations. May include large populations (ACO), professional capitation (HMO), or target specific populations (bundled payments).
5. Primary Care: Develop a robust primary care network in key geographies to secure secondary referrals and prepare for primary management of (select) patient populations.
6. Community Network of Care: Expand UC Irvine Health’s ambulatory footprint in the community including specialty care and ambulatory care both on / off campus as well as implementation of other cost-effective care settings (urgent care, retail, etc.).
7. Patient Experience: Ability to demonstrate and distinguish UC Irvine Medical Center through an exceptional patient experience as measured by HCAHPS and other service measurements.
8. Senior / Medicare Opportunities: Implement strategies and programs to capture senior market share and capitalize on the growing senior market. Includes dual-eligible strategy.
9. Health Insurance Exchanges: Implement strategies and programs to capture market share resulting from the advent of the California Health Benefit Exchange.
10.Medi-Cal Eligibility Expansion: Implement strategies and programs to capture market share resulting from the eligibility expansion of Medi-Cal.
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So, will hospitals become extinct in 2050?
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Rethinking the delivery of care
Outcomes vs. Volume
Health vs. Healthcare
Home vs. Hospital
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Rethinking the delivery of care
Prepared by Geisinger Health System, Nov. 2011
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The implications
Will require us to continue leveraging technology.
The iPad iMedEd Initiative •UC Irvine continues to lead in the development of a completely tablet-based medical school curriculum. It was the first in the nation to do so in August 2010.
Diagnostic ultrasonography •UC Irvine School of Medicine was the first medical school on the West Coast and the second in the nation to introduce this into all four years of medical school curriculum. The technology has the potential to improve the quality of patient care.
Telemedicine•Will provide greater access to quality healthcare. Used in medical education and to consult with patients remotely. Home care is going to become increasingly important in all aspects of medicine in the next decade.
…and more from you
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Yes. In their present form.
Again, will hospitals become extinct?
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Thank you.
Questions?