DupTemp 2 manualDupTemp 2 manual

STARTING WITH DUPTEMP..................................................................................4

PREFACE.....................................................................................................................4

INTRODUCTION........................................................................................................4

WHAT'S NEW IN DUPTEMP 2?..............................................................................4

ADDED FEATURES IN THE JANUARY 2001 RELEASE...................................................5ADDED FEATURES IN THE AUGUST 2001 RELEASE.....................................................5ADDED FEATURES IN THE FEBRUARY 2002 RELEASE.................................................5

USERS GUIDE.............................................................................................................5

INSTALLATION.........................................................................................................5

OTHER.........................................................................................................................6

SETTING UP DUPTEMP...........................................................................................6

GENERAL OPTIONS.................................................................................................6

LICENSE INFORMATION.......................................................................................7

ADD & EDIT DEVICES.............................................................................................8

THE GENERAL TAB.....................................................................................................9THE SERIAL TAB.......................................................................................................10THE MODBUS TAB....................................................................................................10

ADD & EDIT SENSORS...........................................................................................10

CONFIGURE SENSORS................................................................................................11The General tab....................................................................................................11The Device tab......................................................................................................12The Alarms tab.....................................................................................................14

SENSOR TYPES........................................................................................................15

G4420 7401..............................................................................................................15G4420 7401 USED AS TIMER....................................................................................15

SECURITY.................................................................................................................15

CONFIGURE PAGING............................................................................................16

WEB SERVER...........................................................................................................18

OPTIONS LINKS......................................................................................................19

DDE LINK.................................................................................................................20

USING DUPTEMP....................................................................................................20

PRINTING AND EXPORTING...............................................................................21

DATA REPORT...........................................................................................................21SERVICE REPORTS.....................................................................................................22ALARM REPORTS.......................................................................................................22PRINTING / EXPORTING THE GRAPH.........................................................................23

PRESENT VIEW.......................................................................................................23

GRAPH.......................................................................................................................23

MAPS..........................................................................................................................24

DRAG AND DROP.......................................................................................................25

ACTIVE ALARMS....................................................................................................25

ACKNOWLEDGE ALARMS...................................................................................25

ALARM HISTORY...................................................................................................25

ALARM CODES........................................................................................................26

ANALOG ALARM CODES.....................................................................................27

DIGITAL ALARM CODES......................................................................................27

FILE HANDELING ERROR CODES.....................................................................27

COMMUNICATION ERROR CODES...................................................................28

OTHER CODES.........................................................................................................28

SMS-SERVER............................................................................................................28

SMS-SERVER INSTALLATION............................................................................29

INSTALLING GSM MODEM........................................................................................29

SMS-SERVER CONFIGURE...................................................................................30

REQUEST INFORMATION WITH SMS MESSAGES........................................31

ALARMS....................................................................................................................31SENSORS...................................................................................................................31HELP.........................................................................................................................32

COMMUNICATION WITH MEASUREMENT DEVICES.................................32

RS232 CONNECTIONS............................................................................................33

G38900030, G38900034 AND G38900014 CONNECTOR..........................................33G34960005 CONNECTOR..........................................................................................33

CONFIGURATION OF DEVICES..........................................................................33

CONFIGURING THE G38900030 CONTROLLER USING SYSCON.................................33CONFIGURE ANALINK TEMPERATURE SENSORS........................................................35

OTHER FUNCTIONS IN DUPTEMP.....................................................................35

DUPTEMP AS DDE SERVER.................................................................................35

ALARM OUTPUTS...................................................................................................36

DUPTEMP AS WEB SERVER................................................................................36

VIEW DETAILS........................................................................................................37

LICENSE AGREEMENT.........................................................................................37

Support agreement.......................................................................................................38

Starting with DupTempThis part of the DupTemp help system introduces the user to the application and what it can do.

PrefaceIntroduction

Whats new in DupTemp 2

PrefaceThe DupTemp system is a collaboration between Sonton Teknologi AS and Carlo Gavazzi AS. Sonton Teknologi AS provides the software, while Carlo Gavazzi provide the measurement equipment.

A novel version of the DupTemp software was available on the market from July 2000. This version of DupTemp was called DupTemp 2.

New releases of the DupTemp software will be provided twice a  year in August and February. Suggestion to future development and bugs, if any, must be reported at least one month before the next release to be included.

IntroductionThe Windows program DupTemp is made primary as a tool to measure temperatures, but can also be used to measure other values. DupTemp is especially useful for the food and retail industry to survey temperatures in freezers and refrigerators.

Alarm and warning limits can be assigned to each sensor, and when a alarm is generated it can be presented as digital outputs and sent to a GSM mobile phone as a text message.

The temperatures are read from the device from Carlo Gavazzi Electromatic via a serial port (COM port).

Up to 128 sensors can be connected to each device. These "intelligent" sensors are all connected to the same two wire cable. You can connect a device to each COM port on the PC.

The measuret values can then be viewed in a grid with sensor addresses, in maps or as lines in a graph.

What's new in DupTemp 2?

The main differences between DupTemp 1 and 2 for the user, are language files. This feature makes it easier for inexperienced users. Users all over the world can use DupTemp on their mother language. Some other differences are the possibility to have more than one controller and the possibility to have as many maps as you like.

Just as important is the underlying structure of how DupTemp 2 is made and the usage of standard Windows 32 components. This makes Sonton Teknologi able to future develop new, and alter existing functions quicker and better than before.

Two new releases is given out each year of the DupTemp software. Many new features are added each time DupTemp is updated. In the following some of the most important additions are listed.

Added features in the January 2001 release

G38900012 and G34960005 modbus device drivers. Web exporting was replaced with a built in web server. Max / min report was added.

Added features in the August 2001 release

The web server was equipped with a new graph component and user authentication

Service report was added. Watchdog functionality was implemented. General Modbus driver.

Added features in the February 2002 release

The web server was updated with report functionality. Sensor groups were introduced. A range of new security options was added. A new product with the name SenseIt was introduced as DupTemp's bigger

brother.

Users guideThis part of the DupTemp help system takes the reader trough the necessary steps, so he is able to use DupTemp properly.

First the system must be installed. Then you have to set up DupTemp to work correctly in the current application. When this is done you can start using DupTemp.

 

Installation

1) To install the software; double click on the STSetup.exe file on the Sonton Teknologi AS CD, and follow the online instructions. (You probably have done this already)

2) Connect the device to Analink sensors and connect the serial port of the controller to a serial (COM) port on you PC with a serial cable. For troubleshooting see Communication connections .

3) Configure the device. For details see: Configuration of devices.

4) Start DupTemp by selecting DupTemp from the start menu.DupTemp can be tried out without a password for 30 minutes, but after this period DupTemp will shut down. You must register the license information to avoid this. If you don't have a password, contact Sonton Teknologi AS or your vendor to by a license and get a password.

5) Now you must set up DupTemp for first use. This includes adding measurement devises and  adding sensors. If you want to use the Message Sender application, you must configure the paging settings as vell.

6) If you are using a Windows version that handles users, and you don’t want the administrator to be logged in, then read this: Permissions.

When this is done you can start using DupTemp. God luck!

OtherThis help file is also avilible on the Sonton CD as printable documents in the directory ../DupTemp/Documentation/.. In the directory ../CONTRIB/.. you vil find some configuration tools to configure some of the most common DupTemp devices.

For support on the DupTemp system see Support agreement.

Setting up DupTempDupTemp is a program that usually demands very little care, but this is after the software is configured the first time. You have to add and configure measurement devices, and add and configure sensors before the application does anything. In addition some general information can be alterd and license information can be registerd.

The settings mentioned in this section, is available by clicking the button or by selecting Tools|Options on the drop down menue.

General options

Here you can alter the default properties for some general options. These settings are available by clicking the Options button, or by selecting Tools|Options on the drop down menu, and selecting the General item in the list to the left in the dialog displayed. The functionality for the general options page is described trough the following picture where each encircle topic is described below.

1. Select the program language. The language files are located at ..\DupTemp\Language\

2. Here you can specify the directory where the logged data should be saved. Default location is ..\DupTemp\Data\.

3. Select a location where you would like DupTemp to save the alarm history files. Default location is ..\DupTemp\Alarms\. You can also select how many days of historical alarms to display in the alarm history list.

4. Specify the log interval. How often should DupTemp save the logged data?

License informationHere you can enter the license information. Look up the License agreement before continuing. These settings are available by clicking the Options button or by selecting Tools|Options on the drop down menu, and selecting the Registration item in the list to the left in the dialog displayed. The functionality of the registration page is described trough the following picture where each encircle topic is described below.

There are two types of licenses available for this software.

1. Standard (This version can only be connected to 128 sensors and doesn’t contain the web server functionality.)

2. Professional (This contains everything.)

A red error icon is displayed to the left as long as no or a invalid license number is entered.

If you are missing a license to one or both of these programs contact you vendor or Sonton Teknologi AS.

Add & edit devicesHere you can add and edit (modify) measurement devices. This page is available by clicking the Options button or by selecting Tools|Options on the drop down menu, and selecting the Devices item in the list to the left in the dialog displayed. This page also has under branch where one can configure Common outputs. The devices page is displayed below:

The devices page contains a list of already added devices and a device configuration area. To add a new device press the New… button and to delete a existing device select the device in the list and press the Delete button. The properties of each device are available in the bottom half of the window. The contents of the configuration area, are very similar for all kinds of devices, but not all the settings can be altered for devices that requires special settings. The configuration area can have up to three tabs. The contents of each of these tabs are commented in the following.

The General tab

Here you can select a display name that is the name that DupTemp will use on the selected devise when information about it is to be displayed on the screen. You can also activate to deactive the device with the Enables check box.

The Serial tab

You must select a local COM port for the device you are using. The other settings here will get their default values, so if you don't have a special device that uses special communication settings, you should use the default values.

The Modbus tab

This tab is only available if you have selected a modbus based device. The Mode and Byte order fields are only present when a general modus device is selected.

Her you must specify the device slave ID. Several modbus devices can be connected to the same COM port if they have different slave ID's. Select the correct Modbus mode and Byte order for your device.

Add & edit sensorsHere you can add and edit (modify) sensors. This page is available by clicking the Options button or by selecting Tools|Options on the drop down menu, and selecting the Sensors item in the list to the left in the dialog displayed. The sensors page is displayed below:

The sensors page contains a list of already added sensors, the settings for the selected sensors and some buttons. To add a new sensors press the New… button or select some sensors and press the Copy… button. To delete existing sensors select the sensors to delete and press the Delete button. 

Configure sensors

The sensor configuration in DupTemp 2 is based on multi selection. This means that you can select multiple sensors at ones. Only the fields that the selected sensors have in common have their values. If not all the selected sensors have the same value for each of these fields, the corresponding field will be empty on the screen. When you change the value of one ore more fields, these changes will be applied to all the selected sensors.

The configuration area are divide by three tabs. One containing general settings, one containig settings regarding the device and sensor address and a third containing settings for alarming. Detailed comments about the content of each of these tabs are given in the following:

The General tab

Each sensor needs to have a unique name that DupTemp uses internally. This name is specified in the "Tag name" field. The name that is used on the screen and in reports are specified in the "Description" field. You can also assigned a longer comment to the sensor that e.g. describes where the sensor is used. When the use of sensor groups are activated, only sensors in selected groups are shown. In the "Group" field you specify which group the sensor belongs to. If no group are specified, the sensor are shown no matter what.

The Device tab

Depending on what kind of sensor(s) that is selected, the content of this form varies. If both analogue and digital sensors are selected, only the "Device" and "Address" fields are shown. In these fields you must select the device that the sensor(s) are connected to, and assigne a correct address.  If the selected device is a general modbus device, an additional "Alarm address" field appears. Her you can set the address to the register where you want DupTemp to write the digital sensor alarm output signal to.

Note! The device and address field are not automatically assigned when creating new sensors. It is possible to enter addresses that do not exist in your device, the address does not change automatically when you change device, and it is possible to select the same address for several sensors. So keep your head straight when woorking with these two fields.

If analogue sensor(s) are selected the tab looks like this:

In the "Sensor" field you can select one of the predefined sensors. The first sensor in the list is called "User defined". By selecting this sensor type, one can scale the sensor as one see fit. Field for scaling a sensor:

Note! Follow this link for more information on special senor types.

Field Description

Unit A short text that is displayed after the value.

Filter constant

Used to remove measurement noise. The value specified indicates how much of the new information contained in the latest value read from the sensor that is to be used to update the current sensor value. 1 is equal to 100% and 0 is equal 0%.

Derivation mode

Check this check box if you want DupTemp to calculate and display the change in sensor value instead of displaying the real sensor value.

Der. intThe "Derivation interval" field indicates how often the derivation is to be performed. If you set this value low, you should decrease the filter constant at the same time to avoid fluxuating senor value. 

Precision Indicates how many digits that is shown behind comma.

Der. unitDerivation unit indicates in what time system the derivated value is to be calculated in. E.g. kg per Minute or kg per Second.

Min rawIndicate the minimum possible value that is expected to be read from the sensor. 

Max rawIndicate the maximum possible value that is expected to be read from the sensor. 

Min scaledIndicates the corresponding value given in the correct engineering unit, when the the value specified in the "Min raw" filed are read from the sensor.

Max scaled

Indicates the corresponding value given in the correct engineering unit, when the the value specified in the "Max raw" filed are read from the sensor.

If digital sensor(s) are selected the tab looks like this:

The only additional information you can set for digital sensors under this tab, is the text that is to displayed when the digital value is ON and OFF.

The Alarms tab

It is three common fields for all sensors under this tab. The first is "Category" which is used to group sensors regarding common outputs and messages to mobile phones. The next field is "Delay unit" which together with the different delay fields describes how long the delays are. Then we have the "Acknowledge tag name" field were one can select the tag name of a digital sensor that will acknowledge a generated alarm on the(e) selected sensor(s), when toggling from low value to high. The last common field on this page is the "Use alarm output" check box. If this field if checked, DupTemp will set the digital output of the sensor high if a generated alarm is present and low in all other cases.

If analogue sensor(s) are selected the tab looks like this:

Her you have two similar groups of fields. The first contains all the alarm fields and the second group contains the corresponding fields but for warnings. Each of the groups have a "Low/High Enabled" check boxes that activates the corresponding alarm types and the  "Low limit" ,  "High limit", "Delay" and "Delay out" fields. If the sensor value comes outside one of the limits the alarm or warning will get the status detected. When the value has been outside the limit longer then what is described by the "Delay" field, the status changes to generated. If the value returns to the normal levels between the two limits again, the status remains generated until the time described by the "Delay out" field has elapsed.

If digital sensor(s) are selected the tab looks like this:

Digital sensors have no possibilities for warnings so this page only contains of the alarm group. Here most of the fields are the same and has the same meaning as for analogue sensor alarms, but low and high limits are replaced with two radio buttons describing if the alarm should be generated on high or low flank.

Sensor types

G4420 7401

The driver for G4420 7401 implements three configuration fields. To scale the counter one specifies the offsett (zero point) and the gain witch is a constant the counted value will be multiplied with before the value is presented for the user. The next setting is called “Keep counting”. This setting enables the software to register update a value in counters.ini each time the counter has been reset because the counted value excided the sensor range. To reset the Keep counting value, click the "Reset" button.

The counter addresses are defined from Counter1 witch corresponds to the first counter on the counter module with device address 0, and all the way up to Counter128 witch corresponds to the last counter on the counter module with device address 31.

G4420 7401 used as timer

The G4420 7401 can be set up to time positive signals in 1/1000 seconds. To present the timed value in seconds in the software you can check the “Keep counting” set the gain field to 0.001. 

To present minutes, set counter gain to 0.000016667 To present hours, set the counter gain to 0.00000027778 To present days, set the counter gain to 0,000000011574

SecurityOn this page one can define different sets of encrypted passwords to protect different areas of the DupTemp software.

All the passwords are set up with blank as default!

1. Choose the extent of the security features. Select if you want to protect the web pages that the DupTemp web server provides, if you want to protect the options dialog and what kind of security you want to use regarding the software shut-down procedure. 

2. Define a web server user name and a corresponding password.

3. Define a password for acknowledging alarms on the web.

4. Define a password for acknowledging multiple old not acknowledged alarms. This password is used both in DupTemp and on the web.

5. Define a password for opening the options dialog you have selected to protect thas dialog. 

6. Define a password for shutting down DupTemp if the shut-down type is "Confirmation with password".

Note! The passwords are saved encrypted in the registry. If you forget the options password there is no way to decrypt this password. To reopen the options dialog in this situation, you have to delete the registry key: 

HKEY_LOCAL_MACHINE\SOFTWARE\Sonton Teknologi\DupTemp\2.0\OptionsPsw

Configure pagingHere you can alter the default properties of the paging settings. For paging to work, you need to have installed the SMS-Server application.

This page is available by clicking the Options button or by selecting Tools|Options on the drop down menu, and selecting the Paging item in the list to the left in the dialog displayed. The paging functionality and how to configure it, is described in the numbered list below where the numbers correlates to the encircled areas on the picture below.

1. If check box at the top is checked the paging functionality is activated and messages will be sent. You must enter the phone number to the mobile phone that is to receive the SMS messages. 2. In this section one enter the number that is to receive the sms messages for each alarm categories. You can enter multiple numbers in each field by separating them with a blanc space.  If sms'es are to be sent for each of the sensor categories, are decided by the checkboxes to the right of the different number fields. If you want the SMS Server to dial the numbers after the SMS has been sent, you can activate the "Dial after message" check box. If SMS'es are to be sent when a sensor status is back to normal after alarm status, is decided through the "Send back to normal messages" check box.

3. Newer versions of the SMS Server has implemented the SXP protocol in addition to COM that has been used earlier to connect the two applications together. SXP is a TCP/IP protocol, and when using SXP one must specify the address of the SMS server as follows in the SXP Address field: "IP - Address":"IP - Port". When using SXP the SMS Server is able to report errors if the GSM modem signal strength is not good enough and if there is messages in the failed messages queue.

4. It's strongly recommended to use delay on sending of SMS'es to reduce the amount of messages sent.

5. One can perform a test by clicking the "Send a test message" button or one can configure the daily test functionality.

6. Application ID is only used when several applications are using the same SMS Server.

7. Press the "Open SMS Server" button to open the configuration page of the SMS Server.

 

Web serverThis page is only shown if you have a Professional license to the DupTemp software. This feature makes DupTemp provide web browsers with content through the http protocol.

1. Activate the webserver by checking the enabled check box. The TCP/IP port should be 80 as long as no other web server is running on the same machine. How often DupTemp is to update the content of the client web browser is set in the "Refresh interval" field.

2. The web server is made for running with a slow connection. In the "Optimize" area, you can set some parameters for making the page load even faster (From the top):

o Select if reports are allowed on the web.o Select if not acknowledged alarms are to be shown in the active alarms

list.o Specify a different and higher refresh interval for the alarm history list

then for present values and active alarms.o Specify the maximum allowed number of elements in the different

alarms lists.3. Select which groups of sensors that is to be avalible on the web.

4. Follow this link to test the web server on your local machine.

For more information see: Web server

Options links

Here you can configured diferent wayes of communicating with other programs. For now DDE link is the only alternativ.

DDE link

DDE link is a method that DupTemp can use to share data. Use these settings to activate the DDE link functionality and configure how the DDE link results are to be formated.

Using DupTempIn this section of the DupTemp help system it is assumed that DupTemp is correctly set up. To view the logged values you have the following possibilities:

Printing and exporting data View present values in address grid or in maps

Look at trend curves in a graph

Data is not the only information available in DupTemp. To view alarms and other events you can take a look at one of the two alarm lists:

The alarm history list The active alarms list

 

Printing and ExportingHere you can print or export temperature reports and alarm reports. These features are available by clicking the Print button or by selecting File|Print on the drop down menu. The dialog that appears is shown below and encircled topics are described below the picture. The following buttons is present in the Print & Export dialog:

Print This button is enabled when a report is ready to be printed. Press it to start printing the report. Export This button is enabled when a report is ready to be exported to a file. Press it to start exporting the report. You will then be asked for a filename and you can choose between exporting to a CSV file, a HTML file or a TXT file. The ordinary text file (TXT) is a good alternative.

Printer setup Press this button to configure the printer to use.

Preview Press this button to see a preview of the report.

Data report

This picture is of the Data report konfiguration page. The encirculated topics are described below:

1. Select the period for the report. 2. Select the kind of report you want to generate.

3. Check this check box and specify a time interval if you want the report to have a lower interval between each value then what is set as log interval in the Options|General dialog.

4. Select which sensors to include in the temperature report.

Service reports

This report contains all relevant information about the present status of the selected sensors. At the end of the report some general variables that describes the overall system status is listed.

This report is meant to be used when calibrating sensors and doing other system checks.

Alarm reports

When selecting the Alarm report item in the list of reports to the right, the print dialog appears as:

1. Check this check box to generate an active alarms report.

2. If the active alarm check box is not checked one have an alarm history report and one must select a time period.

Printing / Exporting the Graph

When selecting the Graph item in the list of reports to the right, the dialog will become empty. This is because the “what to print” selections are already done in the graph in DupTemp.

The Graph item in the list of available reports is only visible if the user had opened the graph in DupTemp when the Print/Export dialog was opened.

Present viewThis way of viewing sensor values presents all the sensors in a grid according to their dupline address. If there is no devices installed this page is blank, and if there is only

one device installed the list to the right is not there. The last possible case is when there are multiple devices installed. In this case the present view looks like this:

When a general modbus device is selected, the values will be presented in a list instead.

GraphThis way of viewing sensor values presents all the sensors in a list to select from. The selected sensors are then shown as a trend line in the graph. Use the radio buttons Day and Week to select the length of the time period. Then the time of the period to be used can be selected using the buttons <<Prior, Next>>, Today and Choose date. To zoom you hold the left mouse button down while dragging the mouse pointer down to the right.

MapsThis way of viewing sensor values presents the sensors placed on a map or several maps. Three additional buttons appear on the DupTemp tool bar when entering the maps. These are Add, Edit and Delete. Use these buttons to manipulate the different maps.

To manipulate the sensors lying on each map, right click in the map and set the map in edit mode. You are now able to add, edit and delete sensors from the same right click pop-up menu.

Drag and drop

Both the sensors on each map and the maps in the list to the left are equipped with drag and drop functionality. This means that one can click on a item with the left mouse button and hold the button down while moving the mouse pointer around. The item you are working with will follow the mouse pointer until you drop it by letting go of the left mouse button. Thus, the name drag and drop. Remember to drag and drop sensors on a map the map must be in edit mode.

Active alarmsThe active alarms list has taken the place of the alarm history list in DupTemp1. The main reason for having a list like this is to filter the most important information from historical information. The list contains alarms, errors and warnings.

 DupTemp also provides information events, but these entries are only shown in the alarm history list. To change the status of an alarm or an error entry to being a warning you can double-click on the item to acknowledge the alarm/error. The alarm/error codes used in the active alarms list and the alarm history list are future discussed as a separate topic: Alarm codes .

The different alarm/error entries are divided in three groups:    Generated alarms and errors.    Warnings and acknowledged alarms and errors.    Information.

Acknowledge alarmsAcknowledge alarms and errors to make other users know that you are aware of the current situation. Alarms and errors that are acknowledged will not be sent as SMS messages if you are using paging, and the digital outputs which is set high because of the alarm or error is set low.

Acknowledge alarms/errors by double-clicking on the alarms/errors in the ative alarms list or by sending a SMS message.

Alarm historyThe alarm history list contains present and historical alarms, errors and information entries.

 

The information entries are not shown in the active alarms list, but only here. The alarm/error codes used in the alarm history list and in the active alarms list are future discussed as a separate topic: Alarm codes .

To view the alarms of a particular day, click on the Date column header. The Date column header is encircled on the picture above.

A date selection window will now appear and you can select the wanted date. When selecting a new date the entries from the already selected date will be closed. To specify how many days of historical entries the alarm history list should contain se: General options. The alarms are saved on a text format that can be viewed in for example Notepad.

The different alarm/error entries are divided in three groups:    Generated alarms and errors.    Warnings and acknowledged alarms and errors.    Information.

Alarm codesDupTemp 2 can be translated to any language. This causes some problems regarding customer support. To ease the process of customer support alarm and error codes are introduced. This section of the DupTemp help system contains lists of all these codes.

Analog alarm codes Digital alarm codes File handdeling error codes Communication error codes MessageSender error codes Other codes

The different alarm/error entries are divided in three groups:    Generated alarms and errors.    Warnings and acknowledged alarms and errors.    Information.

Analog alarm codesCode: Description: 100 Normal 101 High level warning detected. 102 High level warning generated. 103 High level warning acknowledged. 104 High level alarm detected. 105 High level alarm generated. 106 High level alarm acknowledged. 107 Low level warning detected. 108 Low level warning generated. 109 Low level warning acknowledged. 110 Low level alarm detected. 111 Low level alarm generated. 112 Low level alarm acknowledged. 113 High level alarm not acknowledged. 114 Low level alarm not acknowledged. 115 The counter value was reset.

Digital alarm codesCode: Description: 200 Normal 201 Alarm level detected. 202 Alarm level generated. 203 Alarm level acknowledged. 204 Alarm level not acknowledged.

File handeling error codesCode: Description: 300 Normal. 301 General file sharing error. 302 General file saving error. 303 Error while reading language file. 304 Wrong structure in the language file. Get a new language file from

www.sonton.com.

Communication error codesCode: Description: 400 Normal. 401 Timeout. The device did not respond within the timeout period. 402 Error while reading a sensor value. The sensor connection can be damaged

or the sensor might be missing.

403 Error 401 or 402 has been acknowledged. 404 CRC Error. 405 Error while opening a COM port.

Other codesCode: Description: 600 Internal error in DupTemp. 601 DupTemp has started. 602 DupTemp was terminated. 603 Test event. Should not occur on a installed system. 604 10 not acknowledged old alarms were deleted. 605 A required program is not responding. In some cases DupTemp uses other

programs. This error occurs when one of these programs doesn’t respond properly. The fmSrv.exe program is an example on such a program.

SMS-ServerThe SMS-Server, also known as the Message Sender, is a separate program that can be bought as a plug-in to DupTemp and some other Sonton Teknologi systems. The only tasks of this program are to send and receive messages to and from mobile phones. The program can send messages using the TAP or UCP protocol using analog modem, and it can send and receive messages using GSM modems. The SMS-Server application is shipped free with DupTemp and GSM modem can be purchased from Sonton Teknologi AS.

 

When you have the SMS-Server application installed, you can receive alarm messages everywhere so that you can react quickly when something is wrong. If you have a GSM modem you can even request all kinds of information from DupTemp.

Se also:

SMS-Server Installation SMS-Server configuration SMS-Server request protocol

SMS-Server installationIf you do not use GSM-modem, follow the first three points, else you have to go through all the points listed below:

1. Run the installations program and follow the online instructions. 2. Register your license number. 3. Configure SMS-Server from DupTemp . If you have a GSM modem then read

on, if not you can start using the Message Sender application right away.

Installing GSM modem

1. First start the program "SrvSetup.exe". Browse for the folder you installed the SMS-Server in and open the file "Services.inf". Now a list of Service centers pops up (Companies sending messages). Select your supplier, or select all available.

2. Start the SMS-Server (also known as Message sender) application and open the configuration-dialog by double clicking on the icon symbolizing a mobile phone down to the right on you computer screen.

3. Under the "GSM modem"-tab (If there isn’t any tab like this, you have to choose “GSM modem” as one of the alternatives under the “Send with” –tab), you find the "Configure" -button. By clicking this button you get access to a separate configuration program for GSM-modem.

4. Under the "Ports"-tab (See figure) select Add port. Here starts a logical wizard. Fill in the required fields for adding you GSM-modem. Mark: If the modem does not answer (Its not turned on or it is something wrong with the

cable) the wizard stops. One of the pages in the “Add port” wizard is a page to enter an initializing string. This string is depended on what kind of GSM-modem you are using, and must be written exactly as it is shown in the user manual of the GSM-modem. For Ericsson GM12 GSM-modem the initializing string is:

AT+CMGF=0AT+CPMS="ME","ME"

If problems accure when trying to receeve messages, check this initializing string again.

5. Under the "Services"-tab, you will find the list of Service centers you installed under point 1. Select your supplier, and click the "Properties"-button. On the page that pops up you bind the Service Center with the serial port where the GSM-modem is connected. Click "OK". You should also select the actual Service Center in the "Services"-tab as "Default service".

6. Click "OK". If Inbox or Outbox spooler under the “General"-tab is not started, you will be prompted to start one of them.

7. Back in MessageSender, select the right Service Center under the "GSM modem"-tab.

SMS-Server configureThe most common SMS-Server settings can be specified from the DupTemp Paging configuration windows.

If you need to alter the GSM modem settings then se SMS-Server installation for guidelines.

Request information with SMS messagesA simple SMS request protocol has been developed for DupTemp.

Below there are listed three different request categories. Alarms, sensors and help. When using each of these three alternatives you can select the extent of the reply by adding – or + after the code. The codes can be combined in one message by separating each code with space.

A request message to DupTemp requesting minimal information on the active alarms and much information on the status of the sensors with TagName 0C1 and 0C2, but only the standard information on the sensor with TagName 0C3, would look like:

Alarms- 0C1+ 0C2+ 0C3

Alarms

Write the request code as: Alarms or Alarms- or Alarms+. The meaning of each of the three alternatives are given below:

- Only alarms and error are sent, not warnings. The alarms are presented as “Tag” plus “Description”. Ex.: ‘Tag: 0C1 Description: High level generated. Two and two alarms are sent in one message. If it is more then 20 active alarms to be sent, an information messages containing the number of active alarms are sent instead.

Standard Alarms, error and warnings are sent. The alarms are presented as “Tag” plus “Description”. Ex.: ‘Tag: 0C1 Description: High level generated. Two and two alarms are sent in one message. If it is more then 20 active alarms to be sent, an information messages containing the number of active alarms are sent instead.

+ Alarms, error and warnings are sent. The messages contain all the information shown in the alarm lists in DupTemp. Only one alarm is sent per message. If it is more hen 20 active alarms to be sent, an information messages containing the number of active alarms are sent instead.

P.S. One can also write Al instead of Alarms to save some time when writing the message.

Sensors

Write the request code as: <<TagName>>, <<TagName>>-, <<TagName>>+ or Sensors to request for information on sensors, or use the ACKN code to acknowledge sensor alarms. The meaning of each of the three alternatives are given below:

- Same as standard

Standard One message containing sensor description, sensor value and alarm status.

+ One message containing sensor description, sensor value, sensor type, alarm status, the alarm levels and the sensor comment. This message might be divided in several messages of the service center.

The tag request category has in addition to the standard three possibilities mentioned above these three special request possibilities:

Sensors If the request is the word “Sensors” instead of a sensors tag name, all the sensors are sent grouped in 5 sensors for each message.

TagName ACKN

By writing the code ACKN and one or more TagNames for sensors with generated alarms, you can acknowledge the alarms. This in turn makes all digital alarm outputs that is set because of the recently acknowledged alarms, to low. DupTemp will then send a message back to you with some information on what was performed on the sensors.

P.S. One can also write ACK or AC instead of ACKN to save some time when writing the message.

Help

Write the request code as: Help,Help- or Help+. The meaning of each of the three alternatives are given below:

- Same as standard.

Standard Short description of the two other request alternatives in one message.

+ Comprehensive descriptions of the two other alternatives in two messages. Each of these messages might be divided in several messages by the service center

P.S. One can also write H instead of Help to save some time when writing the message.

 

Communication with measurement devicesDupTemp communicates with G3890 controller trough the computers serial ports. For information about the cable to use between the computer and the controllers see RS232 connections. The controllers and the sensors must be configured before they can be used with DupTemp. See G3890 configuration.

To set up how DupTemp communicates with the different measurements devices see the device cofiguration page.

RS232 ConnectionsUse a RS232 cable to connect the computer and the device.

G38900030, G38900034 and G38900014 connector

PC RS232 port with 9 pin D-connector:

To controller                 To PC9 pin male                     9 pin she male2-----------------------23-----------------------35-----------------------57-----------------------78-----------------------8This is an ordinary modem cable.

G34960005 connector

PC RS232 port with 9 pin D-connector:

To controller                 To PC9 pin male                     9 pin she male1-----------------------25-----------------------59-----------------------3

Configuration of devicesThe configuration of all the devices except the G38900030, is done with well documented widows programs that is shipped with the device. Underneath you will find a description on how to configure the old G38900030 device and how to program the sensors.

Configuring the G38900030 controller using Syscon

Connect the controller to one of the the serial ports (RS-232) on the computer.

Set the controller in configuration mode by following the steps below:

1. Press <MODE> 2. Press <DOWN> several times until SEr appears in the display. 3. Press <ENTER> 4. Press <DOWN> several times until ConF appears in the display.

The controller is now in configuration mode. Start the configuration program (SYSCON) on your computer by following the steps below:

1. To start the SYSCON program, double-click on the SYSCON.EXE file. 2. Press <ENTER> 3. Choose COM port by pressing <SPACE> 4. Press <ENTER> twice.

Choose option 1 and set the following parameters:

Number of Dupline channels : 128 Number of Analog points : 112 Dupline output Mode : RS232 control

Using SYSCON hints

Choose option with <UP-ARROW> and <DOWN-ARROW>Change option with <LEFT-ARROW> and <RIGHT-ARROR>

The following three values is essential for DupTemp:Number of Dupline channels : 128Number of Analog points : 112Dupline output Mode : RS232 control

Exit the menu 1: Press <SPACE>Choose option 5: Update changesExit SYSCON

Put the controller in Pc_c mode

1. Press <MODE> 2. Press <DOWN> until SEr appears in the display 3. Press <ENTER> 4. Press <DOWN> until Pc_c appears in the display 5. Press <ENTER>

It's no need to adjust the controller's internal clock because DupTemp uses the computers bios clock.

If DupTemp returns the error Timeout during operation restarting the controller by disconnecting the power. DupTemp will have to wait about 90 secs before values can be read from the controller.

(number of channnels:128, Analog points :112, Output mode: R232 control). (Note SYSCON is installed with DupTemp on your hard disk, in the same folder as DupTemp).

Set the controller serial mode to Pc_c.

Configure analink temperature sensors

All temperature sensors must be configured with the correct Dupline address. This program assumes that the user uses the addresses from C1 and higher.Example: If the user have 5 sensors, the addresses should be C1, C2, C3, C4, C5

Connect for excample the G8911 1010 temperature sensor as described below:

Connect the brown conductor on the CONL1-A5 wire (pin 1 on the sensor) to terminal 1 on the G3890 controller.

Connect the black, blue and white conductors on CONL1-A5 wire (pin 2,3,4 on the sensor) to terminal 2 on the G3890 controller.

Other functions in DupTempBesides the standard functions to collect and view data, DupTemp is also equipped with DDE link functionality, digital status outputs and a Watchdog. One can also both in the present grid and in the maps choose to view details and a hint window will appear when holding the mouse cursor above a sensor.  

DupTemp Professional is also equipped whit an internal web server.

Sonton Teknologi is willing to future develop new function in DupTemp when ordered by a customer. Write a specification and ask for a price.

DupTemp as DDE serverDupTemp can be used as a DDE server. This feature makes it possible to view live present values in other windows programs. In Microsoft Excel for instance a DDE link to the sensor with the TagName 0C1 would be:

        =DUPTEMP|Sensor!Tag_1C1

In Excel this would look like:

One can specify how the DDE result is formated in the client from DupTemp. Follow the link Options|General to learn more.

Alarm outputsIf you have configured DupTemp to use Status outputs, then the overall system status can be passed on to other external systems trough these digital outputs:

Each sensor has its own alarm output.

If an error of some kind should occur, DupTemp will set the bit specified by the "Error" field under Status outputs.

Another output like this is set high if one of the sensors in DupTemp has a generated alarm. The address to this bit is specified in the "Alarm" field in the Status outputs window.

In addition to these three alternatives, one can categorize the sensors in category 0-5. Each of these categories has its own digital output that is set if there is a sensor with a generated alarm in the category. The addresses to all the category outputs are given in the "Category 0", "Category 1" and so on fields in the Status outputs window.

NB! Make sure that there is no conflicts between sensor outputs and the addresses you select for your common outputs.

DupTemp as web serverDupTemp Professional is now equipped with a built in web server. This combined with the DupTemp graph as an Active X makes it possible to get access to all information stored in the DupTemp system.

This web server will be future developed with additional functionality in the releases to follow.

A screen shot from a web browser:

View detailsIn DupTemp 2 the new feature view details is introduced in the present grid and in the maps. This feature shows a hint window containing details from a sensor when you holds the mouse pointer over it. The feature must be turned on by checking the menu item View|Show details.

License agreementThe program DupTemp, hereafter called the software, contains of which Sonton Teknologi AS has all Copyright. To use this software without a valid license is illegal.

The licence agreement only gives you the right to use the software. It does not give you ownership of the software.The software is NOT allowed to be used on two different computers at the same time with the same license number. You may move it from one computer location to another, and there is no limitation on the number of users as long as there is no possibility of it being used by more than one person at a time.

Sonton Teknologi AS policy is not to add copy protection facilities to our software. But all copyright violations we discover will be prosecuted to the maximum extent possible under law.

Information in this document is subject to change without notice.

No liability for consequential damages To the maximum extent permitted by applicable law, Sonton Teknologi AS and its suppliers shall not be liable for any other damages whatsoever (including without limitations, damages for loss of business profits, business interruption, loss of business information, loss or damage of goods or other pecuniary loss) arising out of the use of or inability to use the Sonton Teknologi as product, even if Sonton Teknologi as has been advice of the possibility of such damages.

In any case Sonton Teknologi AS liability under any provision of this agreement shall be limited to the amount actually paid by you for the software.

Support agreementSupport on the installation, use of the installed program and other forms of troubleshooting is not considered a part of the ordinarily DupTemp license. This also goes for the DupTemp professional license. 

To get direct support from Sonton Teknologi AS you can do one of three things:

1. By a special support agreement . A DupTemp support agreement gives you the right to unlimited support on DupTemp, SMS-Server and measurement device problems from our office in Norway, and if your problem is based on a error in some of the software you can expect to get a new improved version of the software within a short time.

2. Call our home office at +47 35931240. By calling this number you will be billed fore each 30 minutes at the rate of 650,- NOK per hour of effective support time.

3. Free support is given if we are contacted on the e-mail address: duptemp@sonton.no. 

A FAQ (Frequently Asked Question(s)) database is developed for DupTemp and the SMS-Server application on the Internet. Visit Sonton at www.duptemp.no or www.sonton.no for solutions on the most common DupTemp problems, downloads and so on.