donte parks of substantial - how to suck less at sic2013
DESCRIPTION
How to Suck Less There’s no company that can claim to have all the answers, including us at Substantial, but we’ve managed to create a culture that permeates everything from the products we build to the spaces we inhabit. We’ve learned that culture, far from being a segment OF the business, IS the business itself. In this talk we’ll share some of the lessons of what we’ve done, with practical tips any organization can use to extend your culture to improve every aspect of your business.TRANSCRIPT
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HOW TO SUCK LESS #howtosuckless
Donte Parks, VP of Culture
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HI, I’M DONTE
@iamdonte
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WHAT’S SUBSTANTIAL?
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SUBSTANTIAL IS A DIGITAL PRODUCT STUDIO.
Development | Design | Strategy
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BLUESCAPE
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SUBSTANTIAL IS A FAMILY. (THAT INCLUDES OUR CLIENTS AND
PARTNERS.)
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SUBSTANTIAL IS UNCOMPROMISING ABOUT
CULTURE. (IT’S WHAT MAKES US GREAT.)
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WHAT AM I GOING TO TELL YOU?
(Your chance to escape.)
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WHAT IS COMPANY CULTURE?
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YOUR CULTURE IS YOUR BUSINESS
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YOUR CULTURE IS ALIVE
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FOSTERING CULTURE
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A CALL TO ARMS
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WHAT IS COMPANY CULTURE?
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CULTURE IS NOT...
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PAID PAID VACATIONS
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CLIMBING WALLS
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STOCKED BARS
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NERF GUNS
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DJ BOOTHS
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YOUR PERKS ARE NOT YOUR CULTURE.
PAID PAID VACATIONS NERF GUNS
CLIMBING WALLS
DJ BOOTHS
ROOF DECKS
OFFICE DOGS
FULLY STOCKED BARS
FREE FOOD
HAPPY HOURS
MORALE EVENTS
ZEBRA SNUGGIES
PAID CLASSES
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CULTURE IS...
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YOUR INSPIRATION
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YOUR ENVIRONMENT
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YOUR ROOTS
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YOUR METHODS
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YOUR PEOPLE (and their little dogs too)
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CULTURE IS A SET OF SHARED BELIEFS, VALUES,
AND PRACTICES.
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YOUR CULTURE IS YOUR BUSINESS.
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CULTURE IS EVERYTHING
Business Practices
Culture
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HR
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STAFFING
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OPERATIONS
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SALES/BD/MARKETING
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THE WORK
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YOUR CULTURE IS ALIVE.
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CULTURE IS NOT LIKE...
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CULTURE IS MORE LIKE...
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THINK DIFFERENT
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WHAT AFFECTS CULTURE?
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SIZE
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GROWTH
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SHRINKAGE
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WHAT SIZE FISH, WHAT SIZE POND
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MATURITY
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NEW SKILLS
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AN EXAMPLE
Substantial Then Substantial Now
Development
Strategy
Development Design
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PROSPERITY
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HARDSHIP
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LET’S RECALL 2008
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SO, WE CAN’T WIN?
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ACCEPT IT
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FOSTERING CULTURE
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CULTURE IS A SET OF SHARED BELIEFS, VALUES,
AND PRACTICES.
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IT TAKES WORK
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MASLOW’S HIERARCHY OF NEEDS
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GET YOUR SHIT TOGETHER
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WHAT’S YOUR MISSION?
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SHORT & SWEET “If I had more time, I would have written a shorter letter.”
- NOT MARK TWAIN ORIGIN DEBATED
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SUBSTANTIAL’S MISSION We create brilliant technology experiences
that empower and delight.
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WHAT DO YOU VALUE?
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DO YOU MEAN IT?
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DON’T BE EVIL
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DELIVERING WOW “Your culture is your brand.”
TONY HSIEH CEO AND FOUNDER, ZAPPOS
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SUBSTANTIAL’S VALUES ● Collaboration ● Continuous Improvement ● Taking Initiative ● Authenticity ● Strong & Unique Community ● Doing Good Work
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COLLABORATION
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CONTINUOUS IMPROVEMEN
T
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CONTINUOUS IMPROVEMEN
T
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TAKING INITIATIVE
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AUTHENTICITY
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STRONG & UNIQUE
COMMUNITY
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DOING GOOD WORK
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ON AGILE/LEAN 10/30, 1010am, Rm
202
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BUT WHAT ABOUT PERKS/BENEFITS?
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CULTURE DEFINES YOUR PERKS.
PAID PAID VACATIONS NERF GUNS
CLIMBING WALLS
DJ BOOTHS
ROOF DECKS
OFFICE DOGS
FULLY STOCKED BARS
FREE FOOD
HAPPY HOURS
MORALE EVENTS
ZEBRA SNUGGIES
PAID CLASSES
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PAID PAID VACATIONS
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CLIMBING WALLS
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STOCKED BARS
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NERF GUNS
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DJ BOOTHS
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IT’S NOT ABOUT MONEY
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CULTURE IS A SHARED
RESPONSIBILITY
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BE UNCOMPROMISING
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BE YOU
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IS IT TOO LATE?
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WHAT HAVE I TOLD YOU?
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CULTURE PERMEATES
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CULTURE IS EVERYTHING
Business Practices
Culture
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CULTURE EVOLVES
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HAVE VALUES
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DEMONSTRATE YOUR VALUES
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CULTURE IS UNIQUE
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IN CLOSING...
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HOW TO SUCK LESS?
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BUILD A COMPANY WHERE YOU WANT TO WORK.
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THANK YOU
(We’re hiring.)