resume dec 2015

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Klaus Libor 25611 Indian Hill Ln (unit H), Laguna Hills CA 92653 / 949-331-6500 / [email protected] PRODUCT MANAGEMENT / ENGINEERING Product Manager with an extensive technical background in both consumer and commercial electronics products. Diploma Engineering Degree from the Engineering University In Aalen Germany _______________________________________________________________________________________________ AREA OF EXPERTISE There are a few tactical and strategic principals that I have applied throughout my career to produce and launch successful products: o Design –technology (listed in several Patent applications), style, human factors o Cost -engineering, quality, manufacturability o Success -process, time to market, performance, reliability, training, support o Analysis -competitive analysis, market trend analysis, data analysis of technical issues, return rates, and product reviews PROFESSIONAL HISTORY AmTran Video Corporation (USA), Irvine CA 2014-October 2015 Senior Product Manager o Responsible for Product development of JVC-HDTV Product ,Consumer TV’s with 4k2k technology, o 1080P TV’s with certified ROKU application. Westinghouse Digital LLC (USA), Orange CA 2013-2014 o Senior Product Manager o Responsible for product development of Westinghouse Interactive White Board Displays (IWB). Displays for Cooperation’s, Education and Presentations up to 84” in size (4k2k resolution) with full blown PC’s , or Android systems, o Integrated Whiteboard Software with 6-touch functionality. Westinghouse Digital LLC (USA), Orange CA 2010-2013 o Responsible for all Customer service Functions including managing in house second and third level support o Reducing Costs for Customer service budget by 30% due to streamlining the call volume and complains. o Managing / handling the external Call Center ( Zoyto TX) on a day to day communication process. o Building up and training of call center agents for handling as well as establishing the process structure. o Interface between customer Service and manufacturer /Product manager o Increased the Better Business Bureau (BBB) Rating for the customer Service function from “D” to “A-“ within 2 years. o Westinghouse Digital Electronic (USA) Corporation, Santa Fe Spring CA 2006-2010 o Responsible for product development of Westinghouse TV especially of LCD TV with 1080 HD features o Product development and product planning based on market requirements and retailer request o Communication with Taiwan manufacturer until the product went into Mass production and shipped to USA. o Responsible for Documentation and all supporting material. o Interdepartmental coordination with Marketing, Purchasing, Quality Control, Field Service Operation as well as Customers o Communication of project status within the engineering organization and ensure that all aspects of the product development process is on schedule. o During this time the PM team developed almost 60 different models with multiple new patents applications like Spine design, Tuner activation protocol and 3 dimensional functional user interface for TV. BenQ (USA) Corporation, Irvine CA 2005 to 2006 o Responsible for all aspects of LCD TV products with the manufacturer (Budgeting, Forecasting etc.) o Provide pre and post sales and marketing support and training on products o Interdepartmental coordination with Marketing, Purchasing, Quality Control, field Service Operation, as well as customers

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Page 1: resume dec 2015

KlausLibor25611IndianHillLn(unitH),LagunaHillsCA92653/

949-331-6500/[email protected]

PRODUCT MANAGEMENT / ENGINEERING Product Manager with an extensive technical background in both consumer and commercial electronics products.

Diploma Engineering Degree from the Engineering University In Aalen Germany _______________________________________________________________________________________________

AREA OF EXPERTISE There are a few tactical and strategic principals that I have applied throughout my career to produce and launch successful products:

o Design –technology (listed in several Patent applications), style, human factors o Cost -engineering, quality, manufacturability o Success -process, time to market, performance, reliability, training, support o Analysis -competitive analysis, market trend analysis, data analysis of technical issues, return rates, and

product reviews PROFESSIONAL HISTORY

AmTran Video Corporation (USA), Irvine CA 2014-October 2015 Senior Product Manager

o Responsible for Product development of JVC-HDTV Product ,Consumer TV’s with 4k2k technology, o 1080P TV’s with certified ROKU application.

Westinghouse Digital LLC (USA), Orange CA 2013-2014 o Senior Product Manager o Responsible for product development of Westinghouse Interactive White Board Displays (IWB). Displays for

Cooperation’s, Education and Presentations up to 84” in size (4k2k resolution) with full blown PC’s , or Android systems,

o Integrated Whiteboard Software with 6-touch functionality. Westinghouse Digital LLC (USA), Orange CA 2010-2013

o Responsible for all Customer service Functions including managing in house second and third level support o Reducing Costs for Customer service budget by 30% due to streamlining the call volume and complains. o Managing / handling the external Call Center ( Zoyto TX) on a day to day communication process. o Building up and training of call center agents for handling as well as establishing the process structure. o Interface between customer Service and manufacturer /Product manager o Increased the Better Business Bureau (BBB) Rating for the customer Service function from “D” to “A-“ within 2 years. o

Westinghouse Digital Electronic (USA) Corporation, Santa Fe Spring CA 2006-2010 o ResponsibleforproductdevelopmentofWestinghouseTVespeciallyofLCDTVwith1080HDfeatureso Productdevelopmentandproductplanningbasedonmarketrequirementsandretailerrequesto CommunicationwithTaiwanmanufactureruntiltheproductwentintoMassproductionandshippedtoUSA.o ResponsibleforDocumentationandallsupportingmaterial.o InterdepartmentalcoordinationwithMarketing,Purchasing,QualityControl,FieldServiceOperationaswellasCustomerso Communication of project status within the engineering organization and ensure that all aspects of the product

developmentprocessisonschedule.o DuringthistimethePMteamdevelopedalmost60differentmodelswithmultiplenewpatentsapplicationslikeSpine

design,Tuneractivationprotocoland3dimensionalfunctionaluserinterfaceforTV.

BenQ (USA) Corporation, Irvine CA 2005 to 2006 o Responsible for all aspects of LCD TV products with the manufacturer (Budgeting, Forecasting etc.) o Provide pre and post sales and marketing support and training on products o Interdepartmental coordination with Marketing, Purchasing, Quality Control, field Service Operation, as well as

customers

Page 2: resume dec 2015

o BenQ stop to distribute and service the USA market by end of 2006 due to strong market competition like Westinghouse Digital and VIZIO products and other Manufacturer.

KlausLiborPage2of3

_______________________________________________________________________________________________________________Princeton Digital (USA), Irvine CA 1999 to 2005 I was transferred on company cost from Europe (Ireland ) to US California continuing on the progress and programs implemented in Europe for Princeton Graphics Monitor Products. The Company had strong connections to the PC manufacturer Gateway computer and was one of the leading suppliers for Computer monitors in Europe o Evaluate new monitors for quality and overall performance Provide product procurement specification for

purchasing and suppliers o Provide developer and partner support for customer.

Act as technical resource for vendor, partners, customers and internal tech support. o Provide pre and post sales and marketing support and training on products o Provide data and work with Marketing to prepare box design, manual content and data sheet. o Attend various industry sponsored compatibility test events and seminars o Overseas inspection of product development factory and manufacturing process o Interdepartmental coordination with Marketing, Purchasing, Quality Control, field Service Operation, as well

as customers. Communicate of project status within the engineering organization and ensure that all aspects of the product development process is on schedule.

o Interface with clients, vendors and partners during work on development projects. __________________________________________________________________________________________

Diva Solutions Europe Ltd., Dublin Ireland (Subsidiary of Princeton Digital (USA) 1996 to 1999 o Applications Manager and European Technical Support for PC monitors and Displays o Supporting the Service center for PC monitors with strong connection to the

monitor manufacturer MAG Technology and PRINCETON GRAPHIC SYSTEMS o Technical support and training for OEM accounts like

GATEWAY 2000 (Ireland), BULL (Belgium) and Service centers in Europe. o MIS responsibility for the entire computer equipment and Network setup in the Dublin facility.

LSS Ireland LTD Cork, Dublin Ireland 1994 to 1996 o Technical Service, Support and Product Manager o Service and Maintenance for IBM midrange and mainframe computer o A distributor for Computer Systems, Peripherals and Software.

Printec Daten Technik Sued Vertriebs GmbH, Munich Germany 1991 to 1994

o Office Manager and Technical Sales Manager Reporting to upper Management level. o Distributor for printer systems a (QMS, MANNESMANN Tally,MICROPLEX) o Designing and selling of print- and communication systems to end-user and OEM accounts like BMW,

MERCEDES, DASA and governmental institutions.

Page 3: resume dec 2015

CATS GmbH, Erding Bavaria Germany 1989 to 1991

o Technical Manager, also responsible for exhibitions a 7 person. o System integrator for professional PC's with emphasis on archive systems. Connections to the International archive

and Patent office. In Munich

Klaus Libor Page 3 of 3

_________________________________________________________________________

Nissei Sangyo GmbH, Munich Germany 1984 to 1989 o Marketing Applications Manager

and European Technical Support for line printers and professional heavy duty laser printers o Selling to OEM accounts like Olivetti (Italy),Nixdorf (Germany), Metrologie (Paris), Nokia Data (Stockholm).

Working with exclusive distributors in every country but performing OEM sales myself o Traveling in Europe with

emphasis on Paris, London, Copenhagen, Amsterdam and Zurich. OEM sales of DM 15 Million

o Also responsible for exhibitions (CEBIT Hannover) o Visiting Japan several times

COT Computer OEM Frankfurt Germany 1981 to 1984

o Sales Support Engineer and Product Manager for the product range of PRINTRONIX and QMS microprocessor cards for printers Selling to OEM’s in Germany

o Implementing the first Bar code printing process on Matrix printers used by Car manufacturer BMW, VW, Mercedes Bens

o Also responsible for exhibitions (CEBIT Hannover)

Kontron Electronics Munich Germany 1977 to 1980 o Product Marketing Manager for micro periphery (floppies, printers, plotters, terminals, digitizers Selling to OEM’s in

Germany o Field Service Engineer

____________________________________________________________________________________

EDUCATION

6/1977TechnicalUniversity,AalenGermany§ MasterDegree/EngineeringDegree(Grad)

§ DiplomaEngineerinElectronicandMechanics6/1972TechnicalUniversity,AalenGermany

§ EntranceEXAM(Fachabitur)6/1972ApprenticeshipMTUFriedrichshafen(laterDaimlerBenz)

§ MasterinElectronicandMechanicaldesign§ 3YearworkexperienceintheFactory

Bilingual in German and English All major Desktop Applications (Microsoft /Excel/ Database management, etc)

Page 4: resume dec 2015