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DOCUMENT RESUME ED 374 165 UD 029 944 AUTHOR Taylor, Jeannette, Ed.; Adelson, Yolande Chambers, Ed. TITLE An Inventory of Diversity Programs & Services in Continuing Nigher Educition. INSTITUTION National Univ. Continuing Education Association, Washington, DC. PUB DATE 93 NOTE 119p. AVAILABLE FROM National University Continuing Education Association, Publications Department, One Dupont Circle, Suite 615, Washington, DC 20036-1168 ($10 non-members). PUB TYPE Guides Non-Classroom Use (055) Reports Descriptive (141) EDRS PRICE MF01/PC05 Plus Postage. DESCRIPTORS *Ancillary School Services; College Administration; *Continuing Education Units; Cultural Pluralism; Directories; *Educationally Disadvantaged; *Education Courses; *Ethnic Groups; Higher Education; Minority Groups; Needs Assessment; Noncredit Courses; Research; Scholarships; School Publications IDENTIFIERS *Diversity (Student); National University Continuing Education Assn ABSTRACT -his report examines how the continuing-education units of some National University Continuing Education Association (NUCEA) member institutions are dealing with ethnic diversity. The report, based cn research conducted during the 1991-1992 academic year, contains 177 entries involving 84 NUCEA institutions. Institutional offerings are classified as either instructional or administrative. Instructional entries are those in which teaching and learning are primary. Most often they use nontraditional delivery systems with planned outcomes. Administrative entries include publications covering ethnic diversity, scholarships for underserved ethnic groups, and administrative topics (appointments, committees, offices, etc.) that address issues of diversity. Findings show that half of the instructional programs concern ethnic groups and their cultures; 30 percent are for underserved ethnic audiences. The majority of programs for underserved students are noncredit models that require multiple contacts through mentoring programs, camps, multiday conferences, workshops, and other venues. Seven percent of the responding institutions had scholarships to assist minorities, and eight percent had developed special administrative structures or hired consultants to focus specifically on ethnic-diversity issues. (GLR) *********************************************************************** Reproductions supplied by EDRS are the best that can be made from the original document. ***********************************************************************

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  • DOCUMENT RESUME

    ED 374 165 UD 029 944

    AUTHOR Taylor, Jeannette, Ed.; Adelson, Yolande Chambers,

    Ed.

    TITLE An Inventory of Diversity Programs & Services in

    Continuing Nigher Educition.

    INSTITUTION National Univ. Continuing Education Association,Washington, DC.

    PUB DATE 93NOTE 119p.

    AVAILABLE FROM National University Continuing Education Association,Publications Department, One Dupont Circle, Suite615, Washington, DC 20036-1168 ($10 non-members).

    PUB TYPE Guides Non-Classroom Use (055) Reports

    Descriptive (141)

    EDRS PRICE MF01/PC05 Plus Postage.

    DESCRIPTORS *Ancillary School Services; College Administration;*Continuing Education Units; Cultural Pluralism;Directories; *Educationally Disadvantaged; *Education

    Courses; *Ethnic Groups; Higher Education; Minority

    Groups; Needs Assessment; Noncredit Courses;Research; Scholarships; School Publications

    IDENTIFIERS *Diversity (Student); National University ContinuingEducation Assn

    ABSTRACT-his report examines how the continuing-education

    units of some National University Continuing Education Association

    (NUCEA) member institutions are dealing with ethnic diversity. The

    report, based cn research conducted during the 1991-1992 academic

    year, contains 177 entries involving 84 NUCEA institutions.Institutional offerings are classified as either instructional or

    administrative. Instructional entries are those in which teaching and

    learning are primary. Most often they use nontraditional delivery

    systems with planned outcomes. Administrative entries include

    publications covering ethnic diversity, scholarships for underserved

    ethnic groups, and administrative topics (appointments, committees,

    offices, etc.) that address issues of diversity. Findings show that

    half of the instructional programs concern ethnic groups and their

    cultures; 30 percent are for underserved ethnic audiences. The

    majority of programs for underserved students are noncredit models

    that require multiple contacts through mentoring programs, camps,

    multiday conferences, workshops, and other venues. Seven percent of

    the responding institutions had scholarships to assist minorities,

    and eight percent had developed special administrative structures or

    hired consultants to focus specifically on ethnic-diversity issues.

    (GLR)

    ***********************************************************************Reproductions supplied by EDRS are the best that can be made

    from the original document.***********************************************************************

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    1

  • An Inventory of

    Diversity Programs & ServicesIn Continuing Higher Education

    Edited by

    Jeannette Taylor and Yolande Chambers Adelson

    Published by

    nuaoNational University Continuing Education Association

    3

  • An Inventory of Diversity Programs & Services in Continuing Higher Education

    Edited by: Jeannette Taylor and Yolande Chambers Adelson

    Copyright ©1993; National Univdrsity Continuing Education Association. All rights reserved.

    Publication Date: November 1993

    Price: $10 (non-members)

    Copies may be ordered by writing to: National University Continuing Education AssociationPublications DepartmentOne Dupont CircleSuite 615Washington, DC 20036-1168

    To place orders over the phone call: 202/659-3130 FAX: 202/785-0374

    Cover photo credits:(from left):Row 1:New York University's Dropout Prevention Program.At University of Missouri-Extension's 4-H Club program, students work cooperatively to succeed in "ChallengeCourse" trolley board activity.

    Rew 2:Attallah Shabazz, producer, writer, lecturer, and daughter of Malcolm X and participant Mark Orbe at 3rd AnnualEnhancing Minority Attainment Conference hosted by Indiana University Kokomo. (Photo by Phyllis Taylor)Young language learners performing a role-reading in University of Houston, Division of Continuing Education,

    Accelerated Language Program Kids' Summer Camp.Professor Lily Wong Fillmore speaks on teaching effectively in California's culturally diverse classrooms at a

    University of California Berkeley Extension program.

    Row 3:University of South Florida's "Reach Out" program.In a Northern Arizona University program, Herbert Benally teaches a cross-cultural session to educators on "Navajo

    Philosophy of Life." (Photo by Tom McMillian)University of Cincinnati, College of Evening & Continuing Education's Youth Leadership Program.

  • Diversity Programs & ServicesIn Continuing Higher Education

    he National University Continuing EducationAssociation (NUCEA) affirms its commitment torecognize and value the ethnic and racial richness ofour nation and to encourage and foster mutual respectand understanding among all women and men in itsmembership and on the campuses of memberinstitution. We recognize that true excellence in anorganization results from identifying and enlisting theparticipation of women and men who represent the richdiversity of our nation's heritage.

    As an association, NUCEA values and encourages theparticipation of all people who endorse the principlesand ideals of continuing education, includingindividuals from diverse backgrounds, and has takenofficial action to promote the expanded involvement ofwomen and racial and ethnic group members. Weacknowledge an unfortunate history in our country ofthe use of derogatory, stereotypical, and othernonproductive characterizations of racial and ethnicgroup members and women, and we resolve to

    eliminate such portrayals and language from allNUCEA communications and forums.

    NUCEA affirms the policy that anyone speaking as anassociation representative, or as a guest speaker in anNUCEA forum, will acknowledge the diversity of ourmembership and our commitment to honor and treatwith dignity all people, whether or not they arerepresented, and by using language that is nonsexist andrespectful of all cultures.

    Further, we believe that as a professional organization,we can and should play an integral role in promoting agreater appreciation of and healthier regard for thegrowing diversity of our campus communities.NUCEA, through its involvement with specific campusprograms and activities, as well as through the actionsof its members and official representatives, is dedicatedto demonstrating to the higher education community itscommitment to equity for all persons regardless of race,ethnicity, or gender.

    NUCEA Board of Directors

    NUCEA seeks to exemplify its commitment to ethnic, cultural, and genderdiversity and fairness in all of its forums, both public and private.

    nuoseNational University Continuing Education Association

  • About NUCEA

    Ir"rounded in 1915, the National University

    Continuing Education Association ( NUCEA) seeksto promote expanded opportunities and high qualityin continuing higher education. The Associationconsists of accredited, degree-granting highereducation institutions and comparable non-profitorganizations with a substantial involvement incontinuing higher education. Today's membersinclude public and private institutions, offering bothcredit and non-credit instruction at the pre- and post-baccalaureate levels to part-time students.

    The Association Is committed to professionalism, toexcellence in continuing higher education, and toadvancing knowledge about the field. NUCEAactivities support these basic commitments. The

    provision of timely, substantive educationalopportunities to continuing higher educationprofessionals is a NUCEA priority.

    The Association's data development and surveyresearch program provides college and universitycontinuing education units useful planninginformation. In addition, a comprehensiveAssociation publications program keeps membersinformed about relevant trends and practices in thefield.

    Finally, NUCEA offers its members timely analysesof key public policy and regulatory issues of concernto the field, and ensures that continuing highereducation's interests are advanced nationally.

  • Table of Contents

    Method, Response and Format of Survey 1-3

    Summary of Findings 3-13

    Instructional Programs 15

    Programs for Underserved Ethnic Audiences 16-25

    Programs about Underserved Ethnic Groups and Their Cultures,Designed for all Group and Individuals 27-44

    Programs Designed to Foster Ethnic Sensitivity in Curriculum Design,Professional Development and Organizational Climate 45-54

    Administrative Programs 55

    Publications Focusing on Ethnic Diversity 56-57

    Establishment of Scholarships for Underserved Ethnic Groups 59-60

    Appointment of Diversity Commissions, Committees, Councils, Consultantsto Address Specific Issues of Ethnic Diversity 61-63

    Delegation of Authority &/or Responsibility to Established Office Positions&/or Personnel Programs to Address Issues of Ethnicity 65-67

  • An Inventory of

    Diversity Programs & ServicesIn Continuing Higher Education

    Jeannette Taylor, Ph.D., DeanCollege of Evening & Continuing Education, University of Cincinnati

    andYolande Chambers Adelsoi, J.D., Former Associate Dean

    University of California Los Angeles Extension

    Issues of ethnic diversity promise to remain near the "top of the charts" forinstitutions of higher education well into the twenty-first century. For predominantlywhite institutions, especially those located in underserved ethnic communities, thisreality has become a major challenge.

    On par with curricular design issues, matters of access, outreach, and communityservice may soon determine the ability of campuses to remain viable places oflearning. This fact has special cogency for continuing education units in institutionsof higher education; for, not only is continuing education often mandated to "servethe community," but also its very survival tends to depend on its ability to identifyand serve a variety of local communities.

    The study, reported on here, "Ethnic Diversity in Continuing Education," wasconceived by the Task Force on Black Concerns of the National UniversityContinuing Education Association (NUCEA)' and was designed to learn how thecontinuing education units in NUCEA member institutions are dealing with ethnicdiversity. This report is published under the auspices of NUCEA to inform, guide,and perhaps even inspire universities and their continuing education units to engagethe challenge of ethnic diversity with a robustness that will ensure success. Tablesshowing all the reported programs by category begin on page 16.

    Method and Response

    Initially, the Task Force planned a questionnaire that would permit an analysis ofactions being taken by higher continuing education organizations with regard toethnic diversity. Time limitations of potential respondents as well as the absence ofrecord-keeping unifornuty across institutions pertaining to diversity initiatives causedus to abandon that approach. Instead, adopting a suggestion from one institution, wedecided to simply ask the Institutional Representative (typically, the Dean) of each of

    ' The NUCEA Task Force on Black Concerns, a small group of African American continuing educatots,worked within the Association on a volunteer basis for about five years to stimulate full participation byBlack professionals and to assure that issues associated with ethnic diversity became and remained centralto the Association's agenda.

    ContinuingEducation's verysurvival depends onits ability to identifyand serve a varietyof localcommunities.

    An Inventory of Diversity Programs & Services in Continuing Higher Education 1

  • We asked them toidentify their "twoor three best effortsto address issues ofethnic diversity."

    the some 400 NUCEA member institutions to send us narratives and supportingdocuments indicating how that institution was addressing 'le challenge of ethnicity incontinuing education . Specifically, we asked them to identify their "two or three bestefforts to address issues of ethnic diversity."

    The study was conducted during the 1991-92 academic year. Eighty-four institutions(a 21 percent response rate) responded within the requested 90 days. Many identifiedmultiple efforts and documented most with supporting materials. During the 1992-93academic year, the authors developed a classification scheme, summarized each of thereported activities, and gave all responding institutions an opportunity to review andedit their proposed entries. Responsibility for a significant number of the initiativesproved to be university-wide rather than limited to continuing education; we haveincluded all appropriate submissions.

    Format

    The richness of the responses created presentation challenge for the authors.Accordingly, we draw on a classification scheme2 that allows us to summarize andcatalog the materials in a manner that gives a general sense of what is happening,while providing a fair amount of detail, including contact numbers, for those withspecial interests in particular categories.

    Clearly, the offerings differ in ambitiousness and duration, and may representdifferences in levels of institutional commitment; however, the report does not attemptto so distinguish them.

    We classify all materials as either I. Instructional or II. Administrative, withsubcategories as follows:

    I. INSTRUCTIONAL: Entries in which teaching/learning are primary.Most often, they employ nontraditional delivery systems with planned outcomes.However, traditional offerings and curriculum planning efforts are also listed asInstructional.

    A. Offerings designed primarily For underserved ethnic audiences (e.g.,programs designed to recruit "minorities"' into the professions; programs toimprove retention and graduation rates of low income students; noncredit skilldevelopment activities).

    B. Offerings whose content is primarily About underserved ethnic groups (butdesigned for All audiences) such as programs focusing on the culture, art,history, and literature of particular groups.

    C. Offerings designed to foster greater ethnic sensitivity in curriculum design,professional development, and organizational culture.

    Devised by Yolande Adelson in chairing UCLA Extension's Diversity Task Force, 1990-91.' Although this term is falling into disuse in areas of the country in which persons of color are oftenreferred to as "emerging majorities," we use it in this report where clarity and fidelity to the submittedmaterials so indicate.

    2 National University Continuing Education Association

  • ADMINISTRATIVE: All entries not designated Instructional areclassified as Administrative.

    A. Publications focusing on issues of ethnic diversity.

    B. Establishment of scholarships for underserved ethnic groups.

    C. Appointments of commissions, committees, councils, offices, andconsultants specifically for the purpose of addressing issues ofdiversity.

    D. Delegation of authority and/or responsibility to established offices,positions and/or personnel programs to address issues of diversity.

    Summary of Findings

    OverviewThe report contains 177 entries which reflect how 84 National University ContinuingEducation Association member institutions were dealing with issues of ethnicdiversity at the completion of this survey (1992).

    INSTRUCTIONAL PROGRAMSThe Instructional program category contains three subdivisions:

    I-A, "Programs For Underserved Ethnic Audiences";I-B, "Programs About Ethn;c Groups and Their Culture, Designed for All Groupsand Individuals"; and

    II -C, "Programs Designed or Redesigned to Foster Greater Sensitivity inCurriculum Design, Instructor Selection and Organizational Climate."

    A total of 145 diversity programs are presented within these Instructional Subdivisions,representing 82 percent of all programs contained in this study. (Table 1, below.)

    TABLE 1

    DISTRIBUTION OF INSTRUCTIONAL PROGRAMS(N=145)

    Subdivisions Number PercentI-A: Programs For UnderservedEthnic Audiences 43 30

    I-B: Programs About Ethnic GroupsAnd Their Cultures, DesignedFor All Groups and Individuals 74 51

    1-C: Programs Designed & RedesignedTo Foster SensitivityIn Curriculum Design, InstructorSelection and Organizational Climate 28 19

    111111111211111111111111111EUM=1111

    Half of theinstructionalprograms are aboutethnic groups andtheir cultures; 30percent are forunderserved ethnicaudiences.

    An Inventory of Diversity Programs & Services in Continuing Higher Education

    10.11111111

    3

  • moms _iimmormsThe nature andformat of programsare highly similarfor both traditionaland returning adultstudents.

    As revealed in Table 1, just over half, of 74 of the 145 Instructional entries areprograms about ethnic groups and their cultures (I-B); 30 percent, or 43 are programsfor underserved ethnic audiences (1-A); and 19 percent, or 28 are offerings designed tofoster greater ethnic sensitivity in curriculum design, instructor selection andorganizational climate (I-C).

    A gratifyingly high level of interest and enthusiasm for this approach appears evidentfrom the high response rate (i.e. 84 institutions sent replies, most supported bymaterials) obtained within 90 days. Perhaps more important than the numbers is theinstitutional commitment reflected in many of the responses; and, as well, theexamples of personal involvement, energy and creativity reflected in the materials.

    I-A:Programs for Underserved Ethnic Audiences

    Twenty-six percent of all responding institutions reported programs for underservedethnic audiences. The total number of programs reported in this category was forty-three, (43), representing thirty percent of the total Instructional Category. Thirty-eightpercent of the programs for underserved ethnic audiences are sponsored by continuingeducation or extension units, while 62 percent of these programs are provided by otheracademic and administrative units within the responding institutions. There are nodiscernible differences between the continuing education units and other academic andadministrative units within higher education with respect to program content, deliveryformat or target populations for programs reported.

    Table 2 provides a breakdown of audiences reached by programs in this category:

    TABLE 2

    PROGRAMS FOR UNDERSERVED ETHNIC AUDIENCES(N=42)

    Primary AudiencesPre-College Age StudentsCollege AgeCommunity Groups

    Number18

    11

    13

    Percent432631

    Pre-college and College Age Stucents:

    The majority (69 percent) of Programs For Underserved Ethnic Audiences aredesigned for pre-college and college age student audiences, with the higher percentageof such programs directed at the former. However, the nature and format of pittgramsare highly similar for both of these categories of students. It is also interesting that thenature and format of programs are highly similar for both traditional and returning

    adult students.

    Therefore, the following findings are discussed with reference to pre-college andcollege-age students, as well as returning adult students:

    4 National University Continuing Education Assoclo on

  • The most frequently offered programs are available to all students in thissubdivision and focus on successfully linking the students to institutions ofhigher education. (Catalog entries #1, 4, 7, 9, 11, 13, 14, 17, 28, 30, 41, and42.)

    2. The second most frequently offered programs to students are directed atdeveloping students skills preparatory to college recruitment and retention.(Catalog entries #3, 5, 8, 12, 16, 22, 25, 36, 37, and 39.)

    3. There are also a number of programs designed to attract students totraditional and nontraditional careers. (Catalog entries #2, 6, 15, 18, 27, 29,31, and 43.)

    4. Most delivery systems for programs designed for students are noncreditmodels, requiring multiple contacts through mentoring programs, camps,multi-day conferences, workshops, seminars, weekends, etc.

    Community Groups:

    Programs for community groups represented 31 percent of the prograrm forunderserved ethnic populations.

    1. Fifty percent of the programs offered to community groups provideinformation that addresses health and social problems. (Catalog entries #23,32, 33, 34, 35, and 38.) The information is most frequently provided throughmultiple contacts in workshops, conferences, seminars, etc.

    2. The remaining 50 percent of the programs offered to community groups arcfocused on collegiate and career recruitment. (Catalog entries, #1,.2, 10, 21,24, and . 1.) These are more frequently multiple contact programs providedthrough mentoring, workshops, seminars, etc.

    I-B:Programs About Underserved Ethnic Groups and Their

    Cultures., Designed for all Group and Individuals

    Forty-eight percent of the responding institutions reported offering programs aboutunderserved ethnic groups and their cultures. The total number of programs reportedin this category was 82, representing 56 percent of all Instructional programsreported. Sixty-one percent of programs about underserved ethnic groups aresponsored by continuing education or extension units, reinle 39 percent are providedby other academic and administrative units within the responding institutions. Thereare no discernible differences between the continuing education units and otheracademic and administrative units with respect to program content, delivery format ortarget populations for programs reported.

    Table 3 provides a breakdown of primary audiences served by programs in thiscategory:

    ,-sMs.-111=1ffila

    IMIIIIMIMIN1=11111

    The majority ofprograms forunderserved .studentsare noncredit models,requiring multiplecontacts throughmentoring programs,camps, multi-dayconferences,workshops, seminars,weekends, etc.

    An Inventory of Diversity Programs & Set-vices in Continuing Higher Education

    1 9ti

    5

  • immadmiummemwswo

    The largest numberof programs aboutunderserved ethnicgroups are offeredto professionalsoutslik of highereducation.

    TABLE 3.......1111117

    Programs About Underserved Ethnic Groups & Their CulturesDesigr for All Groups & Individuals

    (N= 82)

    Primary AudiencesProfessionals Outside of Higher EducationCommunity GroupsFaculty and Other University ProfessionalsStudents

    Number2922229

    Percent35272711

    Professionals Outside of Higher Education:

    The largest number of programs about underserved ethnic groups (35 percent) areoffered to professionals outside of higher education.

    I

    1. Most of these programs (63 percent) are designed to increase specific culturalcompetence. (Catalog entries #44, 45, 49, 70, 82, 83, 85, 96, 99, 100, 101,102, 103, 207, 111, 113, 118, and 125.)

    2. Thirty-seven percent of these programs are designed for cultural awarenessand/or cultural celebration. (Catalog entries #62, 9Z 99, 104, 105, 106, 108,112, 114, 115 and 124.)

    3. Eighty percent are offered through continuing education units.

    4. Most delivery systems for programs in this category are noncredit, short-term and one-time contacts in the form of conferences, workshops, seminars,symposia, institutes, teleconferences and mini-courses. A conference,generally one to three days in length, is the most frequently utilized model ofdelivery.

    Community Groups:

    Community groups are viewed as the primary audience for some 27 percent of theprograms about underserved ethnic groups.

    1. The majority (73 percent) of programs for community groups in thissubdivision focus on cultural awareness and/or celebrations. (Catalog entries#51, 52, 53, 54, 63, 65, 68, 69, 71, 72, 73, 74, 84, 87, 109, and 116.)

    2. Other programs offered to community groups focus on personal andprofessional development. (Catalog entries #50, 55, 59, 64, 75, and 77.)

    3. A majority of the programs available to community groups are offeredthrough continuing education or extension units, and the others are offered byother academic and administrative units.

    4. The delivery systems for the awareness and celebration programs typically

    National University Continuing Education Association

    13

  • consist of short term conferences, workshops, lectures, and film series.Personal and professional development opportunities are most frequentlypresented in multi-contact, credit courses or noncredit certification.

    Faculty and Other Higher Education Professionals:

    Faculty and other higher education professionals are the primary audience for 27percent of the programs about underscrved ethnic groups.

    1. Approximately three-fourths of those described in this report are culturalawareness and/or cultural celebration activities. (Catalog entries #46, 47,48, 58, 66, 67, 79, 80, 81, 91, 93, 95, 119, 121, 122, and 123.)

    2. The remaining programs in this category are designed to increase culturalcompetencies. (Catalog entries #57, 76, 92, 94, 108 and 120.)

    3. Continuing education and extension units of the responding institutions arethe sponsors of some 64 percent of the programs in this category.

    4. Most delivery systems for programs designed for faculty and other highereducation professionals are noncredit models, requiring one-time, short-termcontacts through teleconferences, workshops, conferences, symposia andinstitutes.

    Students:

    Students are the primary audience for some 11 percent of the programs aboutunderserved ethnic groups.

    1. A majority (58 percent) of those described in this report are culturalawareness and/or cultural celebration activities. (Catalog entries #60, 61, 78,88, 90, and 117.)

    2. The remaining ones are designed for personal and professional development.(Catalog entries #56, and 86.)

    3. Only one of the programs offered to students is sponsored by a continuingeducation or extension unit. The remaining programs are sponsored byacademic and administrative units.

    4. The delivery systems most frequently utilized for student programs arenoncredit models, offering one-time, short-term contacts throughconferences, radio shows, roundtables, etc.

    The majority ofprograms forcommunity groupsfocus on culturalawareness and/orcelebrations.

    An inventory of Diversity Programs & Services in Continuing Higher Education

    14

  • I-C:Programs Designed to Foster Ethnic SensitivityIn Curriculum Design, Professional Development

    And Organizational Climate

    Fifteen percent of the responding institutions reported that they offer programsdesigned to foster sensitivity in curriculum design, professional development, andorganizational climate. Some 70 percent of these are sponsored by continuingeducation units, and the remaining by other academic and administrative units.

    Table 4 provides a summary of programs in this subdivision.

    TABLE 4

    Programs Designed to Foster Greater Ethnic Sensitivity in CurriculumDesign, Professional Development, and Organizational Climate

    (N=20)

    Program CategoryCurriculum DesignProfessional DevelopmentOrganizational Climate

    Number974

    Percent453520

    Curriculum Design:

    Most programs offered to foster greater ethnic sensitivity are in the area of curriculumdevelopment (see Table 4, above). The majority seek to incorporate multi-culturalperspectives into existing curricula. Both continuing education and other academicand administrative units offer such curriculum design programs, with no observabledifferences among providers in program content or models of instructional delivery.However, the audience for programs provided by continuing education units tended tobe higher education professionals, primary and secondary school teachers, businessand industry representatives. Whereas the audience for other units' programs is moreapt to be higher education administrators, faculty and students. (Catalog entries #126,127, 129, 130, 137, 138, 140, 141 and 144.)

    Professional Development:

    The second most frequent programs offered to foster greater ethnic sensitivity areprofessional development programs. This program area includes the development offaculty, administrators and staff in higher education institutions, as well as communityprofessionals engaged in education and training programs.

    All but one of the professional development programs designed to foster greater ethnicsensitivity are offered by continuing education units. The primary objective is to helpparticipants enhance their ability to manage diversity issues and deal effectively withdiverse populations during the delivery of instruction. Most of the programs described

    8 National University Continuing Education Association

    15

  • are through workshops and conference. (Catalog entries #128, 131, 132, 135, 136,142 &143.)

    Organizational Climate:

    Some 20 percent of the programs offered to foster greater ethnic sensitivity focus onmodifications in organizational climate. All such programs described in this reportare offered by continuing education units.

    Approaches and strategies employed to modify organizational climates include hiring,and finding ways to retain, diverse staff; policy development; outreach to underservedethnic groups to identify relevant program directions; student recruitment; mentoringprograms, etc. (Catalog entries #133, 134, 139 and 145.)

    ADMINISTRATIVE PROGRAMS

    The Administrative category has four subdivisions:II-A, Publications Focusing On Ethnic Diversity;

    Establishment Of Scholarships For Underserved Ethnic Groups;Appointment Of Diversity Commissions, Committees, Councils, Offices,

    and Consultants to Address Specific Issues of Ethnic Diversity; andDelegation of Authority &/or Responsibility to Established Offices,

    Positions, &for Personnel Programs to Address Issues of Ethnic Diversity.

    These four subdivisions contain a total of 32 programs, representing 18 percent of theentries in this study. As shown in Table 5 below, publications focusing on ethnicdiversity constitute 28 percent of the Administrative initiatives; appointment of newadministrative entities, another 31 percent; delegation of authority and/orresponsibility to already established entities, 22 percent; and the establishment ofscholarships for underserved ethnic groups, 19 percent.

    TABLE 5

    DISTRIBUTION OF INSTRUCTIONAL PROGRAMS BY SUBDIVISION(N=32)

    Subdivisions Number PercentII-A: Publications Focusing on Ethnic Diversity 9 28

    II-B: Establishment of Scholarships forUnderserved Ethnic Groups 6 19

    II-C: Appointment of Diversity Commissions,Committees, Councils, Offices & ConsultantsTo Address Specific Issues of Ethnic Diversity 10 31

    Delegation Of Authority &./or ResponsibilityTo Established Offices, Positions, &/or PersonnelPrograms to Address Issues of Ethnic Diversity. 7 22

    IMMEIMMIM=1=1111111111111

    The programs mostfrequently offered tofoster greater ethnicsensitivity are in thearea of curriculumdevelopment.

    An Inventory of Diversity Programs & Services in Continuing Higher Education

    16

    9

  • mounrimiumr.Most of thepublications aredesigned forstudents alreadyenrolled at thevarious institutions.

    II-A:Publications Focusing on Ethnic Diversity

    Eleven percent of the 84 responding institutions report having publications whichfocus on ethnic diversity. Only one of these publications appears to be under the aegisof an adult or continuing education unit; the others are published by enrolled students

    or by academic or administrative units within the represented institutions. Table 6provides a breakdown of the intended audiences of these publications.

    TABLE 6

    PUBLICATIONS FOCUSING ON ETHNIC DIVERSITY(N=9)

    Primary Audiences Number PercentPre-college (Minority Recruitment) 2 22

    Minority Students 1 11

    All Students 4

    Community 2 22

    Publications for Enrolled Students:

    As revealed in Table 6, most of the publications are designed for students alreadyenrolled at the various institutions. One addressed specifically to minority students(#146), is a pamphlet which outlines the university's policies and procedures dealingwith racial/ethnic harassment. Four are designed to enable all students to haveenriched multicultural experiences through the curriculum, campus events, and

    interpersonal interactions (#149, a student newspaper; #148 and #152, course andevents directories, and #154, a booklet of opportunities, events, and organizations.)

    Pre-college, Recruitment Publications:

    Two of the entries are brochures which communicate a message of "welcome" bydescribing programs, services, events and organizations on the campus likely to have

    special appeal to persons of color. (Catalog entries #147 & #150.)

    Publications for the Adult Community:

    Two of the publications appear to primarily serve an outreach function. One, for all

    groups, is dedicated to understanding and celebrating diversity (#151); and the other, a

    newsletter (#153), is designed to keep the community-at-large aware of careeropportunities, university services, and the benefits of lifelong learning.

    10 National University Continuing Education Association

    .17

  • II-BEstablishment of Scholarships for

    Underserved Ethnic Groups

    Seven percent of the responding institutions indicated that they have scholarshipprograms to assist minorities. Half of the programs are under the aegis of continuingeducation and the other half are administered by other academic or administrativeunits within the responding institutions.

    As Table 7 below shows, undergraduate or graduate students receive roughly half ofthe scholarships. Examples of such scholarship programs include one designed torecruit high school and continuing education students into the sciences (#156); a half-tuition scholarship to encourage inner-city high school students to enroll in college(#158); and graduate assistantships and scholarships for African American gradurtesof historically Black colleges (#160).

    Programs for community groups and individuals include those designed to providegreater access to lifelong learning (#155 and .A157), and the report also describes aprogram which funds minority entrepreneurs to attend small business developmentcourses (#159).

    TABLE 7

    ESTABLISHMENT OF SCHOLARSHIPS FOR UNDERSERVEDETHNIC GROUPS

    (N=6)Number PercentPrimary Audiences

    Community: Adults and Entrepreneurs

    Prospective & Matriculating Undergrads

    Graduate Students

    3

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    33

    17

    II-CAppointment of Diversity Commissions, Committees,

    Councils, Offices, and Consultants to Address SpecificIssues of Ethnic Diversity

    Approximately 8 percent of the responding institutions reported that they havecreated special administrative structures and/or hired consultants to focus specificallyon ethnic diversity issues. Three of the nine initiatives taken by these seveninstitutions were under the aegis of continuing education.

    Seven percent of therespondinginstitutions havescholarshipprograms to assistminorities.

    An Inventory of Diversity Programs & Services in Continuing Higher Education

    18

    11

  • TABLE 8

    Appointment of Diversity Commissions, Committees, Councils, Offices andConsultants to Address Specific Issues of Ethnic Diversity

    (N=10)Type of Actions Number PercentCommittee 5 50Commission 2 20Council 1 10

    Consultant 2 20

    From the material submitted by the responding institutions, there is no clear way todetermine the functional differences between zonunittees, commissions and councilsdisplayed in Table 8, above. Regardless, five of the entities appear to concernthemselves with policies and practices relating to equal opportunity and affirmativeaction in the university learning and working environments for minorities and women(#161, #162, #163, #166, #169). Four seem to focus on diversity, itself, treating it as areality, an opportunity and a challenge (#164, #165, #167, #168). The one remainingentry contains insufficient information to permit additional comment (#170).

    ll -D

    Delegation of Authority 8dor Responsibility toEstablished Office Positions 8dor Personnel Programs

    To Address Issues of Ethnicity

    Some 8 percent of the 84 responding institutions reported that they delegate matters ofethnic diversity to other existing university entities. Two of these are under the aegis

    of continuing education.

    TABLE 9

    Delegation of Authority &/or Responsibility to Establish Positions 8dorPersonnel Programs to Address Issues of Ethnicity

    (N=7)

    Primary Clientele Number Percent

    Ethnic Minorities 5 71

    All Faculty, Staff, Students 2 29

    12National University Continuing Education Association

    1J

  • While the resources of the entities in this group appear to be accessible to any and allsegments of the university, several of them seem dedicated primarily to addressingthe academic, social, spiritual, and/or cultural needs of ethnic minority students and/or staffs (#174, #175, #176). Three focus on employment diversity and equalemployment opportunities (#171, #173 & #177).

    In the remaining program, a minority affairs advisor serves as a liaison andcommunicates with faculty, staff and students at large regarding minority-relatedmatters (#172).

    In Conclusion

    The authors hope that the information contained in this report will enable universitiesand their continuing education arms to face the challenges of diversity withconfidence.

    An Inventory of Diversity Programs & Services in Continuing Higher Education 13

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    16. D

    are

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    ucso

    n, A

    Z 8

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    (602

    ) 62

    1-77

    24

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    olar

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    omen

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    21. E

    ditin

    g Pr

    ogra

    m f

    orM

    inor

    ity J

    ourn

    alis

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    nive

    rsity

    of

    Ari

    zona

    (415

    ) 89

    1-92

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    -car

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    Jour

    nalis

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    adua

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    ewsp

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    tory

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    ectio

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    alif

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    nive

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  • CA

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    23. A

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    ican

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    621-

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    ree-

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    24. A

    n E

    veni

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    ithV

    isiti

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    eles

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    900

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    ugue

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    afte

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    975,

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    onio

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    olin

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    elez

    .

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    25. Y

    outh

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    ders

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    Dev

    elop

    men

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    nive

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    cinn

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    ning

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    uing

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    catio

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    nnat

    i, O

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    5221

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    ) 55

    6-68

    36

    Afr

    ican

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    eric

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    rogr

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    reat

    ed in

    enh

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    owle

    dge

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    tent

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    26. I

    mag

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    Afr

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    nder

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    nanc

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    2I

    34

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    catio

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  • 35

    22N

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    27. M

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    ents

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    olle

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    Prog

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    vers

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    f C

    olor

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    (303

    ) 49

    2-89

    11

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    y, n

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    cal t

    hera

    py.

    .

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    30. M

    inor

    ity S

    chol

    ars

    Prog

    ram

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    vers

    ity o

    f C

    olor

    ado

    (303

    ) 49

    2-89

    11

    Hig

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