a brief guide to...

a simple place to start...

hello, are you local?

the power of suggestion...

write well, write less...

access to all UK national services...

access to all* local services...

building relationships...

putting Scotland first...

gentle persuasion...

creatively meeting our commitments...

business? health? a platform for more...

rationalise, simplify and cut costs...

designing for many devices...

'responsive' design...

a technology of interchangeable parts...

Hosting– Amazon cloud servicesCrawling– Nutch (open source)Search–Solr, Lucene (open source)Data store– SharepointFront end– Custom .Net app

No part is so important it can't be unplugged and replaced...

building on common standards... SNL, SSL

Search, keyword and synonym expansionUK National Gov taxonomy and IADirectgov APIGDS content types 'services', 'quick answers', 'guides', 'benefits and credits'we aim to avoid reinventing

wheels...

recapping on why...

Simplifying the experience of government – hundreds of confusing government websites, understand one - understand allPutting users first–focus on the 'task', cutting out 'small print'Seeing the wood and the trees – comprehensive and authoritative view of all servicesGiving users a voice – engaging them in service delivery, listening and learningReducing cost – £10.5m annual spendEstablishing a platform to build on – future platforms for business, health, new taxes...

consultation, starting the debate...

and the survey said - a good start so far...

quantitative results - the hard facts... 205 responses

57 organisations (80% in favour)Half of all local authorities respondedHealth 77%, wider public sector 78%Continuity bar 62%User accounts 55%Greater user engagement 55%Facts-only news 78%

qualitative results - great comments..

“what's the point of portal to a portal”

“start small and act quickly”

“disappointed, still too English”

“looks good, clean and efficient”

next steps.. Full analysis of consultation

Digital Public Services Strategy (Spring)

Governance model for the public sector

Implementation Road Map (May)