SEBRINA FRINK, MHA, MSN

sfrink12@comcast.net H: (215) 227-0109 C: 215 266-5818

PROFESSIONAL SUMMARY Results-driven Director of Nursing with over 23 years of progressive experience within complex matrix health systems and independent healthcare organizations. Adept at managing all operational functions of long-term care facilities with hands-on nursing experience in psychiatric, telemetry, and medical-surgical units. Proven success in improving patient outcomes by devising evidence-based practices and developing education programs for nurses. Demonstrated leadership skills with the

ability to implement preventative and corrective actions plans to achieve and sustain quality initiative benchmarks required by Department of Health and Human Services and Medicare and Medicaid. Seeking to leverage formal training and background to

take next career step in healthcare administration with an organization dedicated to improving patient care and outcomes.

SKILLS Shared Governance Policy and Program Development Healthcare Administration Patient Care, Education, and Advocacy Quality Improvement Evidence-Based Best Practices Staff Development and Precepting Organizational Leadership

ACCOMPLISHMENTS Conducted group study to measure patient comfort, costs, and test results, resulting in increased patient satisfaction. Reduced wounds 30% by developing evidence-based pilot program on new staging and healing assessment strategies, improving resident quality of care. Developed and implemented evidence-based best practice initiative, reducing infection rates for patients living with indwelling suprapubic catheters 40%. Designed and implemented continuing education program for nurses on suprapubic care and management; significantly improved nurse manager competencies and reduced UTI infection rates. Authored successful grant proposal to secure grant from the Daisy Foundation to support Suprapubic Catheter Management Program. Improved annual employee retention rate from 30% to 60%.

PROFESSIONAL EXPERIENCE INGLIS FOUNDATION, Philadelphia, PA 8/2012 to Current Director of Nursing / Clinical Excellence Mentor (8/2012 Current)

Manage daily operations of 297-bed facility providing comprehensive nursing services to individuals with chronic disabilities such as multiple sclerosis (MS), and provide oversight to multifunctional teams, including 175 RNs, LPNs, NAs, and ancillary staff.

Collaborate with external departments, medical professionals, government agencies, and advocacy groups to develop, support, and coordinate resident care. Develop, maintain, and implement nursing policies and procedures conforming with current nursing best practices and state and federal laws and regulations. Reinforce compliance with clinical and health status initiative guidelines. Devise and submit corrective and preventive action plans to Department of Health and Human Services to correct issues impacting Medicare and Medicaid reimbursement.

Plan and institute Quality Improvement Activities (QIAs) and participate in unit-based Quality Assurance Programs to

improve quality outcomes and safety, reduce hospital admittance rates, lower infection rates, and increase patient satisfaction.

Interim Leadership Team Development Mentor (9/2012 8/2013)

Provided leadership and oversight to extended care facility operations for organization serving patients with complex medical issues associated with MS.

Supervised 50-person staff, including nursing supervisors, unit managers, and ancillary staff. Translated business priorities into implementable actions, and upheld compliance with laws, regulations, and organizational policies. Directed continuous quality improvement initiatives based on Six Sigma Lean management principles. Managed reportable incidents identified Department of Health and Human Services and prepared documentation for state auditors.

Streamlined workflows by reducing extender staff and creating flexible schedules for staff, resulting in improved resident

and employee satisfaction. Leveraged measurable statistics and process analysis to develop best practices.

EAGLEVILLE HOSPITAL, Eagleville, PA 9/2010 to 10/2014

Unit Manager

Delivered quality supportive treatment to patients managing substance abuse issues, co-occurring disorders, and behavioral health disorders; administered daily issues such as suicide prevention and crisis intervention. Provided direct and indirect care to patients with medical and mental health symptoms resulting from substance abuse disorders. Supervised staff of 20; evaluated employee performance and formulated strategies to improve performance.

Worked with management to finalize annual expense plans, and collected, reported, and explained monthly expense variances. Executed initial admissions assessments and interviews for new clients. Collaborated with medical and treatment team staff to provide save recovery environment. Administered new acute psychiatric program, routinely evaluating effectiveness and instituting initiatives to improve outcomes. Developed training program to educate nurses from external units to flow through and provide support and relieve staff. Introduced new EMR system and facilitated training for other staff members.

NORTH PHILADELPHIA HEALTH SYSTEM, Philadelphia, PA 12/2006 to 10/2010

Staff Psychiatric and Telemetry Nurse

Oversaw nursing activities for 44-bed unit, providing direct and indirect patient care to diverse patient population. Leveraged nursing process to perform patient assessments, order and interpret diagnostic tests, administer medications and treatments, and plan discharges. Educated patients on reproductive health issues and wellness, including STDs, HIV, and family planning. Spearheaded CNA training program and conducted CNA training; trained 80+ students annually. Liaised between patients and physicians to ensure comprehension of diagnosis and treatment, and to advocate for patient's needs

St Monicas Manor, Philadelphia, PA- 4/2004-10/2009Assistant Director of Nursing Maintained and updated audit, compliance, and legal documentation as required by Department of Health and Human Services and Medicare and Medicaid. Managed staffing patterns and FTE staffing levels, staff attendance, tasking, training, and performance evaluations. Assisted elderly patients with activities of daily living and conducted routine assessments to formulate, implement, and modify plans of care; monitored treatment plan efficacy. Participated in unit-based quality assurance initiatives and organized QIAs to identify opportunities for improvement.

Tucker House, Philadelphia, PA 1996-1998

Nurse Educator

Responsible for developing educational curriculum for 180bed nursing facility, using instructional design and ADDIE to develop a comprehensive educational program designed to for adult learners, specifically registered nurses, LPNs and CNAs. Certified in train the trainer for CNAs. Also worked part-time for 1199c nursing assistant program.

Education

Master of Science: Nursing, University of Phoenix, 2015 Master of Health Administration, University of Phoenix, 2015 Bachelor of Science: Nursing, University of Phoenix, 2011

Sigma Theta Tau International Honor Society