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Welcome and Introduction

• Describe the D2D Initiative• Explain the onboard process to use D2D services• Orient usage of the following DRAFT D2D informational materials posted

on the VAi2 website:– D2D Executive Summary– D2D Data Transfer Agreement (DTA)– D2D Interface Control Document (ICD)

• Web Service Definition Language (WSDL) Specification• Document Schemas• Sequence Diagrams

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AccreditedPartner

VA

System to System Paperless Claims Submission

Alleviate the Claims and Intake Process

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Claims Management Systems

• A large percentage of Veterans claims are submitted and managed by

VSOs, State and County Veteran Departments

• Many of these VA business partners have claims management systems

built by third-party vendors that perform the following:

– Capture, process, store, and manage VA and Non VA forms

– Track and manage the large volume of Veterans claims

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The D2D Transformation Eliminate Paper and Reduce Cost and Time

Current Paper Model

Future Digital Model

Accredited Partner VA

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Accredited Partner VA

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The D2D Vision

D2D will be a generalized data delivery service (like FedEx®) that will

enable ANY VA accredited partner to submit digital data captured in

ANY VA Form together with associated attachments directly from an

authorized partner system to a VA system.

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VA ProductsMultiple entry channels tailored for each audience type

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AccreditedPartner

Veteran

D2D

SEP

eBenefits \ VDC

SEP SEP

eBenefits \ VDC eBenefits \ VDC

SEP SEP

AccreditedPartner

• Processes medium to large claim volumes

• Has a CMS system• Process VA and NON VA

Veteran claims• Manage and report on their

customers

• Small claim volumes• Submit one at a time • No CMS system

• Individual claims

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D2D Architecture

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Accredited Partner VA Gateway VBMSVA Middleware

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D2D Technical Highlights

• D2D schema inherits the National Information Exchange Model (NIEM) core schema to satisfy VA reuse policies for standard compliance and reusability

• Simple Object Access Protocol (SOAP) web services is the communications mechanism to operate between the Accredited Partner system and the VLER Gateway

• VLER Gateway is currently operational for other VA products (i.e., Disability Benefit Questionnaires (DBQs))

• Web Services to integrate to VBMS to ingest D2D data and attachments• Work to do:

– Build the D2D Orchestration service to manage the receipt, ingestion, and confirmation of form data and attachments received from Accredited Partners

– Modify the Accredited Partner claim management systems to send form data and attachments to the D2D Orchestration service via the VLER Gateway

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Veterans

Signature

1. Accredited Partner fills in 526 EZ with

Veteran

2. Veteran and Accredited Partner sign

on Device

3. Accredited Partner saves Form and

Signature

Signature block

Veterans Signature

STEP 1

Send to VASend to VA

Digital Signature Device Design OptionBased on Retail Store model

STEPS

When Accredited Partner selects the

“Send to VA button “ the following

occurs:

a.The form data is packaged and sent

through D2D

b.The form and signature is

converted to a PDF and sent as an

attachment through D2D

c.The Attachment is uploaded to the

Veterans efolder

VBMS System 11

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ONBOARD PROCESS

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Onboard Accredited Partners

Accredited partners will onboard and connect to the VA VLER Gateway to submit claims and

attachments

The Onboarding process includes the following activities:

– Security setup such as firewall configuration and access

– Testing server to server connectivity

– End-to-end testing

– Education and training in the D2D service

– Agreements and certifications - ensure MOU and DTA are executed prior to onboarding

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Onboard Process

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Accredited Partner

VA

Firew

all

VA

Gatew

ay

SS

L C

erti

fica

tes

Orch

estration

VB

MS

and

CO

RP

VA

Accred

ited

Partn

er IP

Ad

dress

1. Exchange Digital Certificates

2. Add Accredited Partner IP address to VA Firewall

3. Test connectivity

4. Conduct End-to-End Testing

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Accredited Partner Deployment Lead (APDL)

• One Accredited Partner Deployment Lead (APDL) appointed per organization• The APDL appointed by the Accredited Partner will be VA’s primary point of contact (POC) for

all subsidiaries of that organization during the development, implementation, and operations of D2D

• Key Responsibilities:– Serve as claims management system(s) subject matter expert (SME) for the organization– Serve as a D2D champion – Serve as primary POC for D2D Operations Group – Evaluate Accredited Partner site readiness– Collect and submit feedback to D2D Operations Group to help improve the D2D service– Serve as an onsite resource during deployment– Liaise with D2D Operations Group to understand system issues, new releases, and planned

milestones and communicates to site– Understand and communicate D2D technical changes to end users and claims management systems

vendors– Share lessons learned among the Accredited Partner community

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Open Issues and Discussion

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Issue Description

VA Form Signature Capture Consider a signature device at each Accredited Partner location to capture Veteran’s signature required for VA Forms

Power of Attorney (POA) How to synchronize sending Forms 21-22 and 526

Evidence Documentation “Partitioning”

How to capture the pertinent sections of evidence that are associated with a claim request

526 Form Submission Peaks What is the monthly submission cycle?

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DRAFT INFORMATIONAL MATERIALS

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DRAFT D2D Informational Materials

The following draft materials are located on the VAi2 website under the D2D Initiative header:•D2D Executive Summary – provides a descriptive overview of the D2D Initiative, as well as the business and system requirements for the VA information technology teams to build out the technical components that will transmit data to the respective VA systems•D2D Data Transfer Agreement (DTA) – specifies the technical and security requirements of the interconnection and is required to authorize a claims management system to interface with D2D. Also plan to require a Memorandum of Understanding (MOU) that captures the business relationship guidelines for D2D•D2D Interface Control Document (ICD) – describes the software interface between external Accredited Partner claims management systems and the internal D2D Electronic VA Form Ingestion service. It describes the operations (or transaction types), data transfers, and communication methods of the service interface supported by the D2D Electronic Form Ingestion application. It includes the following:

– Sequencing Diagrams – illustrates the D2D process flow for sending, receiving, and processing electronic submissions of VA Forms and attachments

– Web Service Definition Language (WSDL) Specification – describe the operations exposed by the D2D web service

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