digitalization, platforms and data: the new winning ... · digitalization, platforms and data: the...

Digitalization, platforms and data: the new winning formula for public management?

Pierre-Jean [email protected]

At the outset, a specific technological wave

http://www.google.fr/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwiM1_ahq_jYAhVCuBQKHViCAy0QjRwIBw&url=http://www.pleinchamp.com/machinisme/actualites-machinisme/l-agriculture-connectee-selon-john-deere&psig=AOvVaw19VIlZF2KDFq-hk7FUn1v_&ust=1517149172193116

Drawing on three transformation drivers

Technology

Information

Communication

http://www.google.fr/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwiejY_6rPjYAhXJshQKHXYoDdEQjRwIBw&url=http://www.st-joseph-hasparren.fr/actualites/2017/11/intervention-sur-les-tic-technologies-de-linformation-et-de-la-communication&psig=AOvVaw3CqBkM68j1oNg1hftSYRrS&ust=1517149522856555

Some significant trends

The snowballing number of connection interfaces

An upsurge in data consumption

The growing complexity of organizational forms

https://www.google.fr/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwi7hbLer_jYAhWMQBQKHTIvC7cQjRwIBw&url=https://www.capgemini.com/fr-fr/service/transformation-innovation/supply-chain-management/&psig=AOvVaw33fmsWHudBcU_6tP75r8Ma&ust=1517150207062914

Confused and contrasting perceptions

https://www.google.fr/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwiK4oihsfjYAhUBaxQKHfdFBOMQjRwIBw&url=https://imgur.com/gallery/OWzG2&psig=AOvVaw2wqoAZoMjGefSecYEVGYic&ust=1517150770653374

https://www.google.fr/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwiK4oihsfjYAhUBaxQKHfdFBOMQjRwIBw&url=https://imgur.com/gallery/OWzG2&psig=AOvVaw2wqoAZoMjGefSecYEVGYic&ust=1517150770653374

A lever to reduce the digital divide as well asa factor that aggravates inequalities

https://observatoire-des-seniors.com/tag/fracture-numerique/

10

ECONOMIC CONSEQUENCES

What models ?

1. A platform economy

What models ?

2. Branding strategies to control customer & citizens relations

3. Luxury + low cost economyWhat models ?

What models ?

4. An economy of freebies

http://www.google.fr/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwiDi7vXoPjYAhUJbxQKHUvNB70QjRwIBw&url=http://www.tommys-cafe.com/2017/05/04/buffets-a-volonte-nouvelles-formules-estivales/&psig=AOvVaw1oa7ncifTlYD9VJva_bood&ust=1517146304308722

5. The economy of crowd

What models ?

https://www.google.fr/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwi6gNuKofjYAhVEOxQKHfl8AOYQjRwIBw&url=https://emilkirkegaard.dk/en/?p%3D6953&psig=AOvVaw2TsL3DjVsogPgSKLluLAz1&ust=1517146412939413

Corresponding challenges for smart cities

http://www.google.fr/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwj-pICbp_jYAhWIVRQKHSgkBhQQjRwIBw&url=http://www.etourisme.info/les-transports-revolutionnes-par-le-numerique/&psig=AOvVaw0ePJm2N-OM-N7EtL8xfLIj&ust=1517147937739670

More services for the city

An agile city

http://www.google.fr/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwjJj5z_pPjYAhXGPBQKHfEKDZcQjRwIBw&url=http://www.arkhenspaces.net/fr/la-ville-subtile/&psig=AOvVaw0E8lDtBJ40NgOh36QsIOLw&ust=1517147436158425

A sustainable city

http://www.google.fr/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwielNG5pfjYAhUG6xQKHanZD0wQjRwIBw&url=http://laboratoireurbanismeinsurrectionnel.blogspot.com/2012/10/quelle-ville-durable.html&psig=AOvVaw0v3JU3E60SyaDKRvDHdUfg&ust=1517147597013519

A threat of uberization for local authorities

Challenges: ensuring appropriations and uses to create a city closer to its citizens

http://www.google.fr/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwi674C0n_jYAhWGuRQKHRgOBJMQjRwIBw&url=http://argience.com/blog/index.php/2015/07/15/6-small-user-experience-details-most-websites-miss/&psig=AOvVaw35hinOmdJVq4O2frpRjGX9&ust=1517145914040051

Challenges: mastering technological skills

Challenges : a database urban space

http://www.google.fr/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwitkemgovjYAhXGtBQKHVBzAS4QjRwIBw&url=http://lucasribeiro.fr/territoire_dattente&psig=AOvVaw2ALeya2Qf-ydureXtxOtap&ust=1517146698847606

Challenges: localization control

Conclusion• A complex regulatory framework

Smart territories : a multilayer gouvernance

Some issues to be debated

• How to structure interoperability - and no doubt neutrality - of the public networks ?

• What data are necessary to identify the evolving needs of the population and how to support opening of data ?

• What skill-sharing and roles between public and private stakeholders ?

• What governance and what regulations to address the externalities of big digital service platforms?

Thank you for your attention

digitalization, platforms and data: the new winning ... · digitalization, platforms and data: the...

Documents