digital transformation - ww2.frost.com · digital transformation global growth opportunities 2017...

DIGITAL TRANSFORMATIONGLOBAL GROWTH OPPORTUNITIES

2017 QUARTER 2

New technologies, services, and software are transforming every single industry, and the pace of change is acceleratingmore quickly than most companies can plan for. Frost & Sullivan’s Digital Transformation practice delivers strategicinsights and actionable tools to enable your business to flourish in a hyper-competitive market. Combining our continuous research coverage of the ICT industry with deep exper tise in ver tical markets enables us to identifyhow industries will transform, and how ICT providers can make this a reality. Our capabilities not only cover theDescriptive (what happened) and Diagnostic (why did it happen) but go well beyond to help you become Predictive(what will happen) and Prescriptive (what should I do).

Companies increasingly expect their technology providers to help them solve specific business challenges. Our globalteam of research analysts, industry exper ts, and consultants allow you to understand your market dynamics and wegive you the insight and confidence to drive disruptive changes that will ensure your survival and prosperity.

The following table of contents showcases our current and prospective insights:

- Big Data & Analytics

- Business and Consumer Communications

Services

- Cloud Computing

- Connected Home

- Customer Contact

- Digital Transformation of Industries

- FinTech

- Digital Media

- Information & Network Security

- Internet of Things

- IT Services & Applications

- Mobile & Wireless Communications

- Operations, Orchestration, Data Analytics

and Monetization

- Unified Communication & Collaboration

- Regional-Specific Programmes:

- APAC Regional Research

- LATAM Regional Research

- MENASA Regional Research

- Africa Regional Research

3

RECENT RESEARCH

• Customer Acquisition Is Only the Beginning: Companies Need Comprehensive Customer Analytics to Retain and Monetize the

Customers They Acquire

• Global Data Analytics for Industries Report, 2017–2023

• Innovations in Big Data Analytics for Healthcare

• Connected Agriculture in Latin America, Forecast to 2021

• Global Artificial Intelligence Opportunities in Retail, 2017

• Deep Learning: Analytics Meets Microservices: It is Time for Big Data to Take Its Rightful Place in CSP Operations

• Supply Chain Management: How It Optimizes Supply Chain, Inventory, and Omnichannel

• Big Data in Manufacturing

• IIoT Market Watch—A Snapshot of the Most Promising Companies in the Industrial Landscape

• Big Data in Manufacturing: BDA and IoT Can Optimize Production Lines and the Bottom Line—but Much of the Industry Isn’t

There Yet

• BDA in the Enterprise: SQL Still Rules—but What Is the Impact on Privacy?

• Stratecast Predictions 2017: The Year Ahead

• European Decision Maker Sentiment—Big Data & Analytics

• Big Data Telecommunications Market Evolution in Latin America

• Real-time Cities and Open Data 2.0—A Step towards Tangible Outcomes and Viable Economic Models

• Software-Defined Data Center 2.0: Stratoscale Platform Enhances Automated Infrastructure Management

• 2016 Big Data & Analytics Vendor Directory: Customer Experience, Marketing, and Sales Analytics

• 2016 Big Data & Analytics Vendor Directory: Social and Site Analytics

• 2016 Big Data & Analytics Vendor Directory: Mobile, Retail, and Location Analytics

• 2016 Big Data & Analytics Vendor Directory: Business Process and Strategic Analytics

• 2016 Big Data & Analytics Vendor Directory: BDA Core Products and Services

• European Decision Maker Sentiment - Big Data & Analytics

• Growth Opportunities for Healthcare Big Data—An Analysis of Global Case Studies

• European Return Logistics Market Disrupted by Sharing Economy, IoT, and Big Data by 2020

• European Data Forum 2016: Scaling Up the European Data Economy

• Disruptive Big Data Applications in South Africa

• Seeing Digital Services through Users’ Eyes: How Actual Experience Enhances Digital Experiences

• Unlocking Valuable Information through Big Data Analytics in Oil and Gas Industry

• Business Analytics in Life Sciences

• Web Analytics = Online Analytics = Digital Analytics

UPCOMING RESEARCH

• Big Data and Analytics: Data Structures

• Big Data and Analytics: MRLA, CEMSA, and SS

• Big Data and Analytics: Snapshot of the Indian Market

• Big Data and Analytics: Artificial Intelligence and Machine Learning

• 2017 Latin American Big Data and Analytics Market


2017 Q2

© 2017 Frost & Sullivan “50 Years of Growth, Innovation and Leadership”

BIG DATA & ANALYTICS

4

RECENT RESEARCH


• Wholesale Carrier Ethernet Services Market Update 2017

• Global Communication Service Providers Market Buyer’s Guide: Focus on NFV and SDN Builds

• CenturyLink to Acquire Level 3

• Wavelength Services Market Update, 2016

• Not Your Father’s Network: Network Function Virtualization Comes to Enterprise WANs

• The Fog Rolls In: Network Architectures for IoT and Edge Computing

• Software-Defined WAN: Simplifying Enterprise Hybrid WAN Deployments

• Converging Wide Area Networks and Security

• Latin American Telecom Services Industry Outlook, 2017

• US Digital Payments Market Outlook, Forecast to 2022

• Global; Customer Value Leadership Award - B2B Online Payment Services

• Sub-Saharan Africa Mobile Telecom Infrastructure Market, Forecast to 2021

• B2B Niche Segments of the Brazilian Telecommunications Service Providers Market, 2017

• Kingdom of Saudi Arabia's ICT Market Snapshot, Forecast to 2020


• The State of Technology in the Brazilian Government Sector, Forecast to 2022

• Latin American Mobile Money and Payment Services Market, Forecast to 2022

• Internet of Things: Opportunities for Telcos in India

UPCOMING RESEARCH

• Enterprise Network Services Market: Understanding the Growth

• European Carrier Ethernet Services Market

• SD-WAN Market Outlook

• Stratecast Predictions for 2018

• US MPLS VPN Market Outlook

• Connected Home Market Outlook

• Broadband Services and Data Caps

• Brazil Total Telecommunications Market Outlook

• Mexico Total Telecommunications Market Outlook

• Colombia Total Telecommunications Market Outlook

• Latin American Data Communications Market

• Consumer Communications Survey

• US Business Ethernet Outlook

• Connected Home: Consumer Preferences

• European Wholesale Carrier Ethernet Service Market

• Augmented Reality Insights

• North American Consumer Communications Services Tracker

• North American Bundled Services Tracker

• Consumer Communications Services Share of Wallet



2017 Q2

BUSINESS & CONSUMER COMMUNICATION SERVICES

5

RECENT RESEARCH

• India, Hong Kong, Singapore, China, Australia, Indonesia, South Korea, Philippines, Malaysia, Thailand, Japan, Singapore, Cloud

Computing Services Market, Forecast to 2022

• Strategic Goals Drive Cloud Decisions: Drivers and Constraints Vary by Industry, Company Size, and Title

• The Channel-Centric Cloud: Creating New Partnership Opportunities for Providers and Partners

• VMware Cloud on AWS: How the AWS-VMware Partnership Empowers Business’ Hybrid Cloud

• US Cloud Infrastructure as a Service Market Outlook, 2017

• The Rise of the Cloud Service Broker Model: Helping IT Organizations Transform to Support Digital Business

• Solving the Cloud Migration Challenge: Enterprise Pain Point Offers Opportunity for Providers


• Desktop-as-a-Service Buyer’s Guide, 2016

• Making Money on Open Source Software

• Software-Defined Data Center 2.0: Stratoscale Platform Enhances Automated Infrastructure Management

• Adoption Trends in Managed Services: Tailored Services Offer Greatest Appeal, Especially in the Mid-Market

• Simplifying Migration to the AWS Cloud: AWS Application Discovery Service

• A Storage Solution for a Hybrid World

• The Fog Rolls In: Network Architectures for IoT and Edge Computing

• Effectively Managing the Hybrid Cloud

• Disaster Recovery-as-a-Service (DRaaS) Buyers Guide, 2016

• Asia-Pacific Cloud Computing Services Market

UPCOMING RESEARCH

• Cloud Applications Driving Excellence in Customer Experience

• Cloud Applications Driving Excellence in Talent Management

• Colocation Opportunities in Emerging Markets (Indonesia, Thailand, Philippines)

• DCIM tools: Building a Smart Data Center

• Fog Computing / MEC Trends

• ASEAN Colocation Market: Growth Opportunities

• APAC Public Cloud Infrastructure Services (IaaS) Growth Opportunities

• Data Center Modernization in the Public sector


CLOUD COMPUTING


2017 Q2

6

RECENT RESEARCH

• Trends and Forecasts for the HEVC Video Market in M&E Applications, 2016

• Reducing Business Process Friction: Assessing Customer Value in terms of Process Efficiency

• Home Automation Poised to Break Out: North American Smart Home Market at the Tipping Point

• Consumer Communication Services Tracker: Fourth Quarter 2016 (4Q16)

• 2016 Over-the-Top Communication Service Provider Vendor Guide

• Leveraging the Augmented Reality Transformation- How AR will Fundamentally Change Consumer Lifestyle

• 2016 Consumer Communication Services Bundle Tracker: The End of Traditional Bundle Packages

• Connected Home and the Internet of Things: Consumers Leading the Charge to Hyper-Connectedness

• Tapping Opportunities in Augmented Reality: Why the Emphasis Should be on “Augmented”

• Wearing Your Heart (Rate) on Your Sleeve: How Fitness Trackers and Big Data Solutions are Giving the World a

Running Start toward Connected Health

• Tapping the Opportunity of the Connected Home Market

UPCOMING RESEARCH

• The State of Home Automation

• Connected Home Market Outlook

• Connected Home: Consumer Preferences

• Augmented Reality Insights

• Digital Buildings and Environments


CONNECTED HOME


2017 Q2

7

RECENT RESEARCH

• Australia, Hong Kong, China, Asia-Pacific, India, Indonesia, Japan, Philippines, Singapore, Taiwan, Vietnam, Thailand, New Zealand

and Malaysia Contact Center Application Markets

• South Korea, Japan, India, Greater China, Asia-Pacific, Australia and New Zealand Hosted/Cloud Contact Center Markets

• New Zealand, Japan, Indonesia, India, Malaysia, Hong Kong, Australia ,China, Taiwan ,Thailand, Singapore and South Korea

Contact Center Outsourcing Market

• Virtual Assistant Invasion—Will They Take Over the Contact Center

• Europe Contact Center BPO Market

• Growth Opportunities in the Hosted/Cloud Contact Center Market

• Kenya ICT Outlook, 2017

• Customer Experience Strategies

• Key BPO Technology Initiatives

• Enhancing Omnichannel Agent Productivity

• Hearing and Acting on the Voice of the Customer

• Latin American Contact Center Systems Market, Forecast to 2021

• Digital Transformation Meets the Contact Center

UPCOMING RESEARCH

• Artificial Intelligence's Influence on Workplace Transformation

• APAC Contact Center Systems Market

• APAC Buyer's Guide - Contact Center Systems

• APAC Hosted/Cloud Contact Center Market

• APAC Buyer's Guide - Hosted/Cloud Contact Center Services

• Global SDN Market Opportunity

• APAC Contact Center Outsourcing Market

• APAC Buyer's Guide -Contact Center Outsourcing Services

• 2017 Buyer's Guide - Contact Center Systems, Global

• Business Process Outsourcing Growth Opportunity Analysis

• 2017 Buyer's Guide - Hosted/Cloud Contact Center Solutions, North America

• Mobile & AI Change the Shopping Experience Growth Insight

• 2017 Buyer's Guide NA Contact Center Outsourcing Market

• Contact Center Systems Market in Latin America

• Contact Center Outsourcing Services in Latin America

• Leveraging IoT Solutions to improve Customer Experience in Latin America

• The Future of Customer Engagement in Latin America: Digital Consumers

• Global Contact Center and Office Headset Growth Opportunities



2017 Q2

CUSTOMER CONTACT

8

RECENT RESEARCH

• Global Blockchain Startup Ecosystem, 2017

• ICT Spending in Connected Industries in Europe, Forecast to 2020


• Smart Cities and the Impact on Fintech Innovation: The Next Smart Revolution

• Digital Disruption in the Global Financial Services Sector

• Outlook for New Business Models and Consumer Driven Strategies in Digital Consumer Lifestyle

• Global Public Safety Networks Market, Forecast to 2020

• Navigating Digital Transformation in Manufacturing

• Navigating Digital Transformation in Education

• Navigating Digital Transformation in Government

• Navigating Digital Transformation in Healthcare

• Navigating Digital Transformation in Energy

• Internet of Things in Connected Agriculture

• Executive Analysis of Self-learning Artificial Intelligence in Cars, Forecast to 2025

• Digital Disruption of Industries Research Series—ICT Opportunities in the Global Building Automation Market


• Blockchain Applications in the Healthcare Industry

• Digital Disruption in the Global Education Sector

UPCOMING RESEARCH

• 2017 Virtual Reality Landscape

• Growth Opportunities in Artificial Intelligence

• Game Changing Technologies: A Vertical Market Perspective

• Digital Transformation in the Automotive Sector

• Digital Transformation in the Healthcare Sector

• Digital Disruption in the Retail Sector

• Digital Transformation in the Indian Healthcare Sector

• Digital Transformation in the Indian Banking Sector

• Digital Transformation in Indian Retail Sector

• Digital Transformation in the Indian Telecom Sector

• LATAM Connected Agriculture Insights

• Japan UCaaS: Growth Opportunities in the Retail Industry

• Cloud Applications Driving Digital Transformation - Automotive Sector

• Cloud Applications Driving Digital Transformation - Education Sector

• Digital Transformation in the North American Public Sector



2017 Q2

DIGITAL TRANSFORMATION OF INDUSTRIES

9

RECENT RESEARCH

• Global InsurTech Market, Forecast to 2022

• Cloud Platforms Powering FinTech in Europe, 2017

• RegTech in Financial Services, Global, Forecast to 2020

• FinTech in Europe, 2016

• How Blockchain will Disrupt the Payment Industry

• Australian Fintech, Forecast for 2020

• Digital Disruption in the Global Financial Services Sector

• Growth Opportunities in the APAC Fintech Market

• Convergence of Artificial Intelligence (AI) and the Finance Industry

UPCOMING RESEARCH

• Disruption in Financial Services: Machine Learning is Imperative

• IoT in Financial Services

• Banking-as-a-Service: Bringing Agility and Flexibility to Financial Services

• PayTech in Europe: Driving Transaction Transformation

• Growth Opportunities in European Fintech Market

• SecureTech: The Vital Pillar for Fintech Success



2017 Q2

FINTECH

10

RECENT RESEARCH


• Global Content Protection Market, Forecast to 2021

• Analysis of the Global Academic Devices Market, Forecast to 2022

• Global Massive Online Open Courses (MOOCs) Market

• Over-the-top (OTT) Video Executive Brief, India, 2017

• Over-the-top (OTT) Video Services to Transform TV Viewing in Middle East and North Africa, Forecast to 2021

• Global Media and Entertainment Storage Market, Forecast to 2022

• Global Smart TV and Streaming Media Devices Markets, Forecast to 2021

• Global Enterprise Learning Management Systems (LMS) Market, Forecast to 2022

• Insight on the Challenges of Implementing a QoS Video Strategy

• Analysis of the Broadcast Video Content Marketplace in MENA

• Digital Media—Pay TV and VoD in Africa

• Pay TV, Video on Demand, and IPTV Growth Opportunities in Africa

UPCOMING RESEARCH

• Global Virtual Reality and 360 Video Market

• Global Nonlinear Editing Solutions Market

• Global Enterprise Video Platforms Market

• Global Broadcast and DTT Encoders Market

• Global Studio-in-a-Box Market

• Global M&E VideoTranscoders Market

• Streaming Media Growth Opportunity

• Growth Opportunities in the EdTech Market

• Global Enterprise Storage Market

• Global Online Video Advertising Platforms Market

• Global Video Switchers Market, Forecasts to 2022

• Global Online Video Platforms Market

• Global Lecture Capture Solutions Market

• Big Data and Analytics: Global Marketing Automation Software Market

• Global Video and Ad Server Market

• Global Engineering Information Management Market, Forecast to 2022

• Global Pay TV Encoders Market

• Global Digital Asset Management Outlook

• Over The Top Video Equipment Outlook

• Digital Transformation of the European Broadcast Industry



2017 Q2

DIGITAL MEDIA

11

RECENT RESEARCH

• Vulnerability Management (VM)—Global Market Analysis

• 2016 Managed Security Services in North America

• SSL/TLS Certificates Market

• Professional Cyber Security Services in North America

• Network Security Market—Forging a Blueprint for the Industry's Future, 2016

• Global Network Access Control (NAC) Market, Forecast to 2020

UPCOMING RESEARCH

• Global Unified Threat Management (UTM) and Next Generation Firewall (NGFW) Market

• Global Vulnerability Management Market

• Global Secure Internet Gateway Market

• Cyber Security Market Trends in UAE and KSA

• Global Security Incident & Event Management (SIEM) and Log Management Market

• Analysis of the Global Endpoint Protection Market

• Global Distributed Denial of Service (DDoS) Mitigation Market

• Managed Security Services Market in India

• Analysis of the Global IT-GRC Market

• Analysis of the Global Web Application Firewall (WAF) Market

• Analysis of the Global Cloud Access Security Broker Market

• Analysis of the North America Managed Security Services Market

• Analysis of the Global SSL/TLS Certificates Market

• Analysis of the Global Bot Management Market

• Analysis of the Global Network Access Control Market

• Analysis of the North America Professional Security Services Market

• Analysis of the Global Advanced Malware Sandbox Market

• Analysis of the Global Endpoint Management Market

• Asia-Pacific Secure Content Management Market

• Asia-Pacific Network-based Advanced Malware Analysis Market: Growth Opportunities

• Asia-Pacific Web Application Firewall Market

• Asia-Pacific Policy and Compliance (Analysis of two Major Countries)

• Asia-Pacific Policy and Compliance (Analysis of two Major Countries)

• Asia-Pacific Network Security Tracker Q1 2017

• Global Managed Security Services Market

• Asia-Pacific Network Security Market CY 2016

• Securing the Internet of Things: Mission Impossible?

• Asia-Pacific Anti-DDoS Solution : Growth Opportunties

• Workforce Multiplier Technology for Information Security Professionals

• Asia-Pacific Managed Security Services Market

• Asia-Pacific Network Security Tracker Q2 2017

• Cyber Security Improvement Insights: Security Intelligence and Analytics



2017 Q2

INFORMATION & NETWORK SECURITY

12

RECENT RESEARCH

• Brazilian Industrial Internet of Things Market, Forecast to 2021


• European Internet of Things Market Outlook, 2017

• Middle East Commercial Security Market, Forecast to 2021



• US Tier I Carrier Profiles—Identifying the Growth Opportunities in IoT

• North American Cellular Carrier Overview for the Internet of Things, 2016

• Asia-Pacific Smart Retail in the Physical Store

• Outlook for New Business Models and Consumer Driven Strategies in Digital Consumer Lifestyle

• European IoT Operator Profiles—Part 1

• Internet of Things in Connected Agriculture


• Blockchain in the Legal Industry: Enabling Transformation through Automation

UPCOMING RESEARCH

• Big Data and Analytics: Driving IoT

• Digital Consumer / Consumer IoT

• Vertical IoT Growth Opportunities

• Global Internet of Things (IoT) Market

• European IoT Market

• Outlook: What's Next for European IoT in 2017?

• IoT and Smart Retail

• IoT Gateways

• Mexican Industrial IoT Market, Forecast to 2021

• Colombian Industrial IoT Market, Forecast to 2021

• IoT: Growth Opportunities in the UCC Industry



2017 Q2

INTERNET OF THINGS

13

RECENT RESEARCH


• Asia-Pacific Industrial IoT Cloud Platforms 2016


• South African Systems Integration Market, Forecast to 2021

• Analysis of Australian Data Centre Services Market, Forecast to 2021

• Managed Security Services Market in Latin America, Forecast to 2021

• Kingdom of Saudi Arabia’s ICT Market Snapshot, Forecast to 2020

UPCOMING RESEARCH




• Data Center and Cloud Market: Understanding the Growth Opportunities for Middle East

• DCIM tools: Building a Smart Data Center


• Big Data and Analytics: Growth Opportunities in GCC



• 2017 Latin American Managed Security Services Market


• 2016 Latin American Infrastructure as a Service Market

• 2016 Latin American Managed Security Services Market

• 2017 Latin America IT Services Market Outlook

• Latin American Data Center Services Market




2017 Q2

IT SERVICES AND APPLICATIONS

14

RECENT RESEARCH

• Global Smartphone & Mobile Operator Systems Market, Forecasts to 2022




• North American Mobile Trackers, Q4 2016

• South Africa ICT Outlook, 2017

• Global Tablet Market


• FinTech in Europe, 2016


• The North American Enterprise Mobility Management (EMM) Market

• North American Wearables and Other Devices Market, 2016

• Global Satellite Internet of Things (IoT) Market, Forecast to 2022

• India Enterprise Mobile Devices and Mobile Device Management FY 2016 Market Overview


• Mobile Virtual Network Operator Market in Africa, 2016

• Global Public Safety Networks Market, Forecast to 2020

• Apple Inc. Performance Tracker, 2016

UPCOMING RESEARCH

• Digital Advertising Growth Insights

• Enterprise Mobility Management Platforms

• ASEAN Mobile Capex Analysis

• Southeast Asia Ecommerce Opportunities

• 5G - Innovations in APAC

• North America Mobile Communications Equipment Tracker

• Next Generation 911 (NG911) Market

• Next Generation Tablet Market

• Mobile Rich Content & Services

• Mobile Workforce Management Market

• ASEAN Gaming Market: Growth Opportunities

• North American Smartphone Market: GIL Radar

• APAC MVNO Outlook

• APAC Mobile Gaming Insights

• Tablets Market: GIL Radar

• Mobile Sales Force Automation Market: Growth Opportunities

• Future of Mobile Payments

• Mobile Enterprise Applications Survey

• Enterprise Mobile & Mobility Market: Understanding the Growth Opportunities for KSA and UAE

• Indian Enterprise Mobile Devices and Mobile Device Management Market Opportunity Analysis



2017 Q2

MOBILE & WIRELESS COMMUNICATION

15

RECENT RESEARCH

• Service Quality is Non-Virtual: Performance Metrics must be Real and Near Real-Time

• Insights into Digital Transformation: The Role of Monetization in the Communications Service Provider Market

• Monetizing Digital Services and Partner Ecosystems: New Approaches are Needed to Meet Business Expectations

• Global ODAM 10 to Watch in 2017: Digital Services Transformation and the Road Ahead

• Cataloging the Future for Hybrid Services: How Information & Data Models Pave the Road to Agility and Success

• Deep Learning: Analytics Meets Microservices: It is Time for Big Data to Take Its Rightful Place in CSP Operations

• Thriving in an Untamed Digital World: Flexible Monetization Strategies Drive Business in New Directions

• Global CSP Financial Assurance 2016 Edition: Market Forecast, Market Share Analysis, and Supplier Assessment

• Bringing NFV into Focus: OSS Plays a Big Role in Sharpening the Virtualization Picture


• Service Creation & Fulfillment Revisited

• Agility Unleashed in the Communications Marketplace: Enterprise-Proven Cloud Billing for New Business

• The Unreachable Star : Plug and Play Network Infrastructure

• Global CSP Billing 2016 Edition Part 1 - 5: Interconnect & Settlement and Partner Management Market Forecast and Market

Share Analysis

UPCOMING RESEARCH

• Continuous Integration and Continuous Deployment Insight

• CSP Billing - Global Interconnect & Settlement and Partner Management Market Share & Forecast

• CSP Transformational Business Models and Solution Supplier Assessment

• Microservices Based OSS: How Disaggregated Operations Functions are Speeding Service Delviery and Orchestration or Not

• Real-Time Service Assurance for Virtualized Networks and Customer Demands

• CSP Billing - Global Policy Management Market Share & Forecast

• CSP Billing - Global Billing Mediation Market Share & Forecast

• SP Billing - Global Rating & Charging and Other Core Billing Market Share & Forecast

• CSP Billing - Global E2E Billing Market Share & Forecast

• CSP Billing - Global Billing Supplier Profiles and Company-Level Assessments

• CSP Cloud Billing Market Analysis and Directional Assessment

• CSP Billing - Global Billing Market Strategy Analysis



2017 Q2

OPERATIONS, ORCHESTRATION, DATA ANALYTICS & MONETIZATION

16

RECENT RESEARCH

• Unified Communications (UC) Market in the Gulf Cooperation Council (GCC), 2016–2021

• 2017 Global UCC Industry Outlook

• Cloud Telephony Trends in India, Forecast to 2021

• European Hosted IP Telephony and UCaaS Market, Forecast to 2023

• Unified Communications (UC) Applications and Services Market in India, H1 CY 2016 Update

• Web Conferencing Services Market in India, H1 CY 2016

• EMEA Conferencing Services Market Buyer’s Guide, 2016

• Asia-Pacific Enterprise Telephony Market H1 2016 Tracker

• Growth Opportunities in the VoIP Access and SIP Trunking Services Market

• Analysis of the Asia-Pacific Hosted IP Telephony and Unified Communications and Collaboration (UCC) Services Market, 2016

UPCOMING RESEARCH

• Global Web Events Market


• Future-proofing Premises-based UC investments

• Asia-Pacific Video Conferencing Endpoints and Infrastructure Market CY 2016

• Global Enterprise Communications Platforms and Endpoints Market

• Outlook for Asia-Pacific UCC Applications Market

• Asia-Pacific Enterprise Telephony Tracker Q1 2017

• North American Hosted IP telephony and UCaaS Market

• Asia-Pacific Hosted IPT and UC Services Market CY 2016

• North American Conferencing Services Market

• IoT: Growth Opportunities in the UCC Industry

• Hosted Unified Communications Buyers' Guide

• Global Web Conferencing Market

• Communications Providers as a Service (CPaaS) Buyers' Guide


• Global Videoconferencing Endpoints and Infrastructure Market

• LATAM Conferencing Services Market

• Global Conferencing Services Market Growth Opportunities

• European Hosted IP telephony and UCaaS Market

• North American SIP trunking and VoIP Access Market: Growth Opportunties

• Asia-Pacific UCaaS Platform Provider CY2016

• Holistic Videoconferencing Insights

• Asia-Pacific Cloud Video Conferencing Services Buyers' Guide


• Latin American Cloud IP Telephony & UCC Market

• New Growth Opportunities in the Latin American Headset Market

• Latin American Enterprise Communications and Video Platforms & Endpoints Market Outlook 2018

• EMEA Conferencing Services Market Buyers Guide

• European Conferencing Services Market



2017 Q2

UNIFIED COMMUNICATION & COLLABORATION

17

RECENT RESEARCH

• Growth Opportunities in the APAC Fintech Market



• Asia-Pacific Smart Retail in the Physical Store

• Asia-Pacific Enterprise Telephony Market H1 2016 Tracker

• Analysis of the Asia-Pacific Hosted IP Telephony and Unified Communications and Collaboration (UCC) Services Market, 2016

• Asia-Pacific Cloud Computing Services Market




UPCOMING RESEARCH


• APAC Contact Center Systems Market

• APAC Buyer's Guide - Contact Center Systems

• APAC Hosted/Cloud Contact Center Market

• APAC Buyer's Guide - Hosted/Cloud Contact Center Services

• APAC Contact Center Outsourcing Market

• APAC Buyer's Guide -Contact Center Outsourcing Services


• Southeast Asia Ecommerce Opportunities

• 5G - Innovations in APAC

• Asia-Pacific Video Conferencing Endpoints and Infrastructure Market CY 2016


• Asia-Pacific Enterprise Telephony Tracker Q1,Q2, Q3 2017

• Outlook for Asia-Pacific UCC Applications Market


• APAC MVNO Outlook

• APAC Mobile Gaming Insights

• Asia-Pacific UCaaS Platform Provider CY2016

• Asia-Pacific Cloud Video Conferencing Services Buyers' Guide


• ASEAN Mobile Capex Analysis




2017 Q2

REGION-SPECIFIC: APAC

18

RECENT RESEARCH


• Big Data Telecommunications Market Evolution in Latin America



• Latin American Contact Center Systems Market, Forecast to 2021


• Managed Security Services Market in Latin America, Forecast to 2021



• LATAM Connected Agriculture Insights

• B2B Niche Segments of the Brazilian Telecommunications Service Providers Market, 2017




UPCOMING RESEARCH

• LATAM Conferencing Services Market

• Brazilian Information Technology Outsourcing Growth Insight

• Latin American Cloud IP Telephony & UCC Market

• New Growth Opportunities in the Latin American Headset Market


• Latin American Enterprise Communications and Video Platforms & Endpoints Market Outlook 2018

• 2016 Latin American Infrastructure as a Service Market

• 2017 Latin America IT Services Market Outlook

• Latin American Enterprise Communications and Video Platforms & Endpoints Market

• Latin American Telecommunications Outlook: 2017

• Contact Center Outsourcing Services in Latin America

• Brazil Total Telecommunications Market Outlook

• Latin American Data Communications Market

• Hosted and Cloud Contact Center Systems Market in Latin America

• Leveraging IoT Solutions to improve Customer Experience in Latin America

• The Future of Customer Engagement in Latin America: Digital Consumers

• Latin American Data Center Services Market

• Connected Education Market in Latin America


• Colombian Industrial IoT Market, Forecast to 2021





2017 Q2

REGION SPECIFIC: LATAM

19

RECENT RESEARCH

• Kingdom of Saudi Arabia's ICT Market Snapshot, Forecast to 2020

• Internet of Things: Opportunities for Telcos in India

• India, Hong Kong, Singapore, China, Australia, Indonesia, South Korea, Philippines, Malaysia, Thailand, Japan, Singapore, Cloud

Computing Services Market, Forecast to 2022



• Over-the-top (OTT) Video Executive Brief, India, 2017


• Indian Network Security Market

• India Enterprise Mobile Devices and Mobile Device Management FY 2016 Market Overview

• Cloud Telephony Trends in India, Forecast to 2021

• Unified Communications (UC) Applications and Services Market in India, H1 CY 2016 Update




UPCOMING RESEARCH

• Digital Transformation in the Indian Healthcare Sector




• Cyber Security Market Trends in UAE and KSA

• Data Center and Cloud Market: Understanding the Growth Opportunities for Middle East

• Kingdom of Saudi Arabia e-Commerce Market Opportunity Snapshot

• Enterprise Network Services Market: Understanding the Growth Opportunities for KSA and Bahrain

• Enterprise Mobile & Mobility Market: Understanding the Growth Opportunities for KSA and UAE

• UC Application and Services Market in India CY 2016

• Web Conferencing Services Market in India CY 2016


• Digital Transformation in the Middle East


• Indian Enterprise Mobile Devices and Mobile Device Management Market Opportunity Analysis

• Kingdom of Saudi Arabia ICT Market Opportunity

• Cloud Telephony Trends In India

• Indian Network Security Market

• Collaboration Solutions Market in GCC



2017 Q2

REGIONAL RESEARCH: MENASA

20

RECENT RESEARCH

• South African Systems Integration Market, Forecast to 2021


• South Africa ICT Outlook, 2017


• Analysis of the African IoT Market, 2016

• Navigating Digital Transformation in Healthcare

• Mobile Virtual Network Operator Market in Africa, 2016

• Navigating Digital Transformation in Retail

• Digital Media—Pay TV and VoD in Africa

• Pay TV, Video on Demand, and IPTV Growth Opportunities in Africa

• Future of Logistics

• Disruptive Big Data Applications in South Africa

• Key Challenges of Implementing Digital Transformation in Companies

• South African Managed Security Services Market

• Emerging Opportunities in African BPO Markets

• Managed Services Market in South Africa



2017 Q2

REGIONAL RESEARCH: AFRICA

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