digital transformation - predict conference dublin 6 oct 2016
TRANSCRIPT
Niall McKeown @niallmckeown
© 2016 all rights reserved Ion Technologies LTD
Predict Conference 4th October 2016
STRATEGY& CULTURE
STAFF &CUSTOMER
ENGAGEMENTPROCESS &
INNOVATION TECHNOLOGY DATA &ANALYTICS+ + + +
=DIGITAL
TRANSFORMATION
Customer Volume
How Customer Perceives Your Business
Lens Lock [ UK/Toursim]
5
6
Where are we now?
Where can we go?
IONOLOGY STRATEGY QUADRANT
STRATEGY& CULTURE
STAFF &CUSTOMER
ENGAGEMENTPROCESS &
INNOVATION TECHNOLOGY DATA &ANALYTICS+ + + +
=DIGITAL
TRANSFORMATION
GROWTH PROFILES
0
25
50
75
100
T1 T2 T3 T4 T5 T6
Advocacy Attention Authority Prime
Time
Growth
Niall McKeown @niallmckeown
© 2016 all rights reserved Ion Technologies LTD
Predict Conference 4th October 2016