digital transformation - it & workforce solutions - 74%€¦ · transformation digital business...
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Leading successful digital transformation in the age of disruption
When digital transformation is a survival issue, what differentiates great business leaders is their ability to grasp the possibilities technology offers. These are
the Connected CEOs’, and this is the art and science of digital leadership.
Structured steps to Digital Transformation
Optimize the infrastructure that
underpins data-driven tools and
techniques
Enable the shift to a digital culture and new ways of
working
Adopt a proactive posture and secure
the business, not just the data
IT Transformation
Workforce Transformation
Security Transformation
Digital business matters to CEOs1
82Have a management
initiative or transformation program to make the business more digital
64%%Believe the digital giants will be in their industry
in five years
“Digital business is a full-team sport for the executive committee.”
Gartner, 2019 CEO Survey
CEO – set digital business direction and purpose Operations
– shift to new work methodsRisk – secure
against cyber threats and risks
Strategy – Identify ventures, acquisitions
Marketing – create a value proposition to meet digital era customer needs
IT – introduce and co-develop new digital tech capabilities
HR – attract and retain digital talent
Sales – grow ecosystem, platform and channelsFinance – remodel
for digital revenue flows
Legal – create new contract types
Connected CEOs share five defining traits
Agile in their thinking
Empowering and entrepreneurial
Truly connected to the customer
Visionary yet detailed
Passionateabout
transformation
“Leadership teams must up their game because digital challenges continue to increase, not least from the invasion of the digital giants.”
Gartner, 2019 CEO Survey 1
Digital business is driven from the top
Product – Innovate connected services
IT Transformation success hinges on CIO/CFO collaboration2
Increase risk of falling behind competitors
Decisions about technology investments aren’t as timely or accurate as possible
Struggle to scale as business demands change
Slow to capitalise on technology innovation
Can’t roll out new products and services fast enough to satisfy business demands
0% 10% 20% 30% 40% 50% 60% 70%
of businesses have significant
barriers that prevent CIOs and CFOs from closer collaboration on
IT transformation 2
89% of businesses
to increase investments in
IT in 2019 1
74%of executives say
their top goal for IT Transformation is
being first to market with new products
and services 2
73%Companies with the
most successful transformation efforts see 7+% gains in sales and profits 2
Leading companies see significantly faster returns on transformation
investments, with 25% registering payback within
12 months 2
IT Transformation
Stability Pragmatic focus on modernizing legacy infrastructure and systems, to ensure the scalability and resilience
of IT architecture, applications and processes, and control costs.
Agility Solving new problems and testing new ideas quickly by developing digital IT products in an environment
of uncertainty. Requires a high level of business involvement and frequent iteration.
Transformed organisations are more likely to have...3
Workforce Transformation
Enhanced IT spending efficiency
8x
...be cost competitive with
public cloud
Faster time to market
18x
...make faster data driven decisions
“Today, we can use the lens of deeper, more immersive partnerships with machines to imagine opportunities toeliminate frictions—where humans and machines work together to surpass human limitations and enable greaterefficiency, convenience, and security.”
Institute for the Future for Dell Technologies 4
Security Transformation
The Secure Digital Enterprise
A secure, modern infrastructure
Advanced security operations
Continuous risk management
Encourage collaboration and learning
Read real stories of digital transformation changing the world for the better.
1 Source: Gartner 2019 CEO Survey: “The Year of Challenged Growth”, Mark Raskino, 16 April 20192 Source: Forbes Insights – IT Transformation: Success hinges on CIO/CFO collaboration3 Source: Dell EMC / Enterprise Strategy Group, ESG Research Insights Paper, “Research proves IT Transformation’s persistent link
to agility, innovation and business value”, 20184 Source: Institute for the Future for Dell Technologies “The next era of human-machine partnerships” 2017 & 2018
and “Future of the economy” 2019
The biggest consequences when CFOs and CIOs don’t work together succesfully
Five ways to empower your digital workforce4
The need for IT stability as well as agility
Make your business strategy, objectives and processes “digital first”
Improved competitiveness
2.5x
...believe their company is in a strong
competitive position
Increased innovation
16x
...have mature digital initiatives
underway
Inclusion of IT in business
strategy
6x
...involve IT in business
strategy formulation
Foster a culture of innovation
Equip your people with the right technology
Build a sustainable ecosystem
Lead by example
$
Build software applications that
deliver great digital experiences
Application Transformation
Application Transformation
Automate business processes
Great businesses are defined, differentiated and driven by software
Accelerate time to market
Deliver valued services